Every review we hold for the Strood office, from every platform, shown as written. First names only.
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5/5
GoogleI requested a valuation for my property and Gregg King - who I have known through his work as an estate agent since 2017 - made arrangements to visit my property today. Some estate agents can be pushy, have no interest in speaking to you unless you're selling and want to focus on their sales pitch. Gregg is a very rare exception and if I'm honest, the only one I've met who I would gladly go back to in the event I decide to sell. I value his experience and honest advice so like to run through potential options for my house in the event I decide not to sell. He didn't lose interest or make excuses to leave, he was interested and provided valuable input which I will discuss with my builder as I'm in the process of considering various options for extending my house. I will also engage with an architect to make the best use of the space to ensure it is functional and works but I will absolutely keep Gregg in the loop. The reason for this is I value his expertise as I want to make sure I do the right thing(s) for a return on my investment. If you want an honest, informed and professional estate agent, you need to reach out to Gregg. I wanted to write this review as the market is quite buoyant at the moment which usually means stressed sellers or buyers. If this applies to anyone reading this, contact Gregg. He has local knowledge, years of experience and professionalism in abundance which will make the process of selling your property or providing a realistic valuation much easier.
BPR Β· 8 October 2021
Agent replied
Dear BPR, thank you so much for this amazing review regarding your recent experience with Gregg. To say he was over the moon when reading your very kind comments would be an understatement and please know that we will continue to be of service whenever you require help.
Kindest Regards
Stuart Reynolds | Area Partner
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5/5
GoogleI want to say thank you to Megan, she has been helpful and professional when finding me a new home, when all hope was lost in getting a new home. She came out of the blues. Am so grateful to her. Even after working hours she still take her time to reply any queries I have at heart. Thanks so much. You remain my best and number 1 letting agent have ever met.
Rose Β· 14 September 2022
Agent replied
Good morning Rose, thank you so much for your feedback on your experience with Megan in the lettings team here. We are pleased to have found you your new home. Please do not hesitate to reach out to us if you need anything further! Kind regards Haart residential lettings
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5/5
GoogleHello to the wonderful staff from Haart Lettings.
My name is Andrea. I just want to extend much thanks and appreciation to the wonderful staff who was present at my viewing of the property on Portland Road.
My husband and I extend our appreciation to you all on your professional effort throughout the process.
Your Company is awesome keep up the wonderful work. I must make special mention of Megan who has been so very professional and caring whenever she calls.
To all team continue to be diligent and professional in what you do.
Thank you all very much. You are an amazing bunch.
Kind regards
Andreaπ
Andrea Β· 3 August 2021
Agent replied
Good morning, thank you so much for taking the time to leave your feedback on your experience with Megan and the team. We are very pleased to read your thoughts on the service you received and we are glad we were able to help out. We hope that you will not hesitate to pick up the phone should you need anything. We look forward to hearing from you soon. Thanks again, haart residential lettings
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5/5
GoogleRyan from the Strood office came to give a valuation for my late motherβs house.
He was quick to explain everything I needed to know and made what I thought would be a difficult task, run very smoothly and efficiently.
He came to value the house on Saturday afternoon and the house was marketed by Tuesday!
Ryan has taken full control of selling the house, including the viewings and is an absolute pleasure to deal with.
I have every confidence that he will find the right buyer and keeps me updated continuously.
I highly recommend Ryan from Haarts.PositiveResponsiveness, Quality, Professionalism, Value
Sandra Β· 22 June 2021
Agent replied Β· 21 June 2024
Dear Sandra, Thank you for taking the time to leave this lovely review following your dealings with Ryan. We hope to have some positive news for you and the family shortly. Kindest Regards
Stuart Reynolds | Area Partner
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5/5
GoogleAt the start of lockdown I went through a very difficult separation and had to receive some extra support. Nearly all estate agents I went to in the area wouldnβt even talk to me let alone consider me as a tenant. I spoke to Megan at haart and she treated me with so much respect and was so extremely helpful. I attended a viewing with Keeley and she was so incredibly kind to me. I cannot thank them enough for seeing that I am a good person just in a difficult situation and for not pre judging me based on the situation I have found myself in. Haart Medway should be very proud of Megan and Keeley they are an absolute credit to your team.PositiveQuality, Professionalism
Alice Β· 22 June 2021
Agent replied Β· 21 June 2024
Good Afternoon Alice, thank you for your very kind feedback on Megan and Keely and your overall experience with Haart. We appreciate you taking the time to leave a review and i can assure you it was our pleasure to help you with your property search and we are so glad we could help when you needed us! Please do not hesitate to get in touch with us if you need anything further. Kind regards, Haart residential lettings
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5/5
GoogleA short time ago I found myself looking for a new home for myself and my children.
I had never rented a property before, it was all new to me and I thought that the learning curve would be steep and daunting.
Then I found Haart and met our amazing letting agent Megan who found us a wonderful inspirational family home, spacious, functional, secure and perfectly
located. Megan made it easy, guiding me through the whole process and was always available to answer my questions.
Now we can look forward to being a proper family again.
I always remember the saying βhome is where the heart isβ but surprisingly it also seems that Haart is where your home is.PositiveResponsiveness, Quality, Professionalism, Value
James Β· 22 June 2021
Agent replied Β· 21 June 2024
Thank you for your kind feedback on using our services and on the team, we appreciate you taking the time to leave your comments.
If you need anything further, please do not hesitate to contact us.
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5/5
GoogleRosie at Haart Medway was such a breath of fresh air. She was always there to answer any questions myself and my partner had about the house we were viewing (and ended up buying) and she was very honest and approachable throughout the process. Rosie still checks in which is lovely and has been great with answering questions even after we have moved in. I wouldn't hesitate to recommend Rosie to my friends and family and she will be our first point of contact if we decide to sell our home in the future! Thank you for everything Rosie!PositiveResponsiveness, Quality, Professionalism
Lauren Β· 22 June 2021
Agent replied Β· 21 June 2024
Hi Lauren, I can't tell you how lovely it was to read your review so thank you for taking the time. Rosie certainly does go above and beyond and your kind words are testament to this. We all wish you the very best in your new home. Kindest Regards
Stuart Reynolds | Senior Branch Manager
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5/5
GoogleScott Aiken was very accommodating and knowledgable to show us the property. He gave us some helpful tips and was keen for us to keep in touch with him should we take it forward. Amazing!
Ijlal Β· 18 December 2024
Agent replied Β· 25 December 2024
Thank you so much for your kind words and feedback on the service you received from Scott Aiken. Scott will be really happy to hear your thoughts on the service you received from him. Thanks again, Medway Sales.
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5/5
GoogleHad a viewing arranged quickly and easily after seeing the house online. The person showing me around, Scott Aiken was very friendly and informative about everything I needed to know. I felt confident proceeding forward with haart after the viewing. Great service! π β¦
Jaswinder Β· 29 July 2024
Agent replied Β· 26 August 2024
Jaswinder, thank you so much for your kind words and feedback on the service you received from Scott. Scott will be really happy to hear your thoughts on the service you received from him. Thanks again, Medway Sales Team
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5/5
GoogleI met Larissa today from Haart. She was lovely, welcoming and very helpful. The property she showed us was beautiful and the whole process of booking a viewing was very easy.
S&L Β· 22 May 2026
Agent replied Β· 22 August 2026
Good Morning, thank you for your 5 star feedback on Larissa here in our lettings team. Its great to hear she was helpful on your viewing experience
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5/5
GoogleUsed Haart Medway to sell my fathers property and couldnβt be happier. We have a portfolio of properties, so regularly deal with estate agents (most of whom are useless) and are forever chasing them as they never come back to us. Shelley has been absolutely fantastic in keeping us up to date and chasing when required. Certainly wouldnβt hesitate to recommend or use them again.
Nick Β· 1 April 2023
Agent replied Β· 28 October 2023
Hello Nick, thank you for your kind words. Your father's property has been one of the easiest to sell, and you have been more than co-operative and accommodating. I hope we can meet again and continue to trade business in the future.
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5/5
GoogleViewed a lovely property with a women called Larrisa, she was very helpful, answered all questions and was very welcoming. Thank-you again.
Kiera Β· 22 July 2026
Agent replied Β· 22 August 2026
Good Morning Kiera, thank you for your 5 star feedback on Larissa here in your lettings team. Its great to hear she was helpful
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5/5
GoogleDue to living 4 hours away from the property we wanted to view. They allowed someone to view on our behalf which was very helpful! Larissa showed our family member around during the viewing with full professionalism and answered all of our β¦
Gemma Β· 13 February 2026
Agent replied Β· 13 April 2026
Good morning Gemma, Thank you for your 5 star feedback on Larissa here in our lettings team. Its great to hear she was able to help on your viewing
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5/5
GoogleI went online and found a couple properties that I wanted to look at, shortly after enquiring on the website, Honey personally called me to arrange a booking. She was very polite and informative. Once at the property she was great and β¦
Chetan Β· 13 February 2026
Agent replied Β· 13 April 2026
Good evening Chetan, Thank you for your 5 star feedback on Honey here in our Lettings team. Its great to hear she was helpful for you and friendly throughout the process.
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5/5
GoogleSo far, Haart agents have been the most responsive agents Iβve dealt with & Iβve recently dealt with a few in our bid to move this month. Theyβve been courteous and respond back to messages on web and also return phone calls as agreed. Especially Keely who patiently showed me around and answered all my questions. Weβre looking forward to a great working relationship if we get the property.
Olajoke Β· 28 October 2022
Agent replied
Good Morning, thank you so much for submitting your feedback on your experience with Keely at the lettings team here, we value your feedback and it's always great to hear we are doing a great job. As always please do not hesitate to reach out and ask should you need any assistance. We look forward to hearing from you! Kind regards, haart residential lettings
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5/5
GoogleJust had viewing with my partner and our agent was Larissa, she was lovely and very helpful. Great communication never been non responsive. We are now preparing to move to our new home thanks to Larissa. Highly recommend her and haarts estate agents to everyone
Kaya Β· 27 June 2024
Agent replied Β· 26 August 2024
Good Morning, thank you for your star feedback on the service you received from Larissa in the lettings team. She will be over the moon to hear !
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5/5
GoogleThe location of the house is so perfect,the agency Larissa was so polite and friendly and the standard of the house is amazing, I choose haart , you are the best. And I wish to continue this amazing journey of renting. Thanks
Abraham Β· 12 August 2024
Agent replied Β· 26 August 2024
Good Afternoon, thank you for your star rating and review of the service you received from Larissa in our lettings team, we are glad you loved the house and if there is anything further we can do to assist, please do not hesitate to reach out. Thanks again, haart residential lettings.
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5/5
GoogleKeely Williams was absolutely fantastic in helping us find the perfect home. Having recently relocated to the UK, I had a lot of stress and nothing was too much for her, she went over and above her duties to show me various properties and talk me through the whole process. We honestly wouldn't have settled down so easily if not for her professionalism and go-get attitude. Thank you Keely and keep it up!
Anna Β· 17 April 2022
Agent replied
Good Morning Anna, thank you for your very kind feedback on Keely in the lettings team here. We appreciate you taking the time to leave such a detailed review and it was our absolute pleasure to help you find a property! Please do not hesitate to get in touch with us if you need anything further. Kind regards, Haart residential lettings
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5/5
GoogleAfter trying to sell our home with 3 other high street agents for over a year, we instructed Haart. Wow! What a difference. Everybody from the Strood branch were so professional and are such a lovely team. You are made to feel like you are the only one with a property for sale. Always there for you, every step of the way. No matter who you speak to, they know your property. In particular Iβd like to say huge thanks to Gregg, Billie and Stuart. They worked so hard and are so passionate about selling property. Itβs a very stressful time moving home but these guys took the stress away. Highly recommend π
Debbie Β· 23 January 2021
Agent replied
Hi Debbie, thank you so much for taking the time in writing a review for our Medway office. The staff pride themselves in providing excellent customer and were over the moon with your kind words. Should you need any help in the future, please do not hesitate to get in touch. Kindest Regards
Stuart Reynolds | Senior Branch Manager
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5/5
GoogleFantastic work from everyone who helped us get into our property as quick as possible. ππ» β¦
Henry Β· 20 August 2026
Agent replied Β· 22 August 2026
Good morning Henry, thank you for your 5 star feedback on Larissa here in our lettings team. Its great to hear she was able to help you secure your rental propertys
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5/5
GoogleToday we looked at a bungalow in Gillingham and we really liked it, the bungalow is wonderful and our negotiator Larissa Goodchild was kind and helpful, it is clear that she knows her job very well. Thanks.
Alina Β· 27 October 2024
Agent replied Β· 10 November 2024
Good Morning,
Thank you for your 5 star feedback on Larissa here in our lettings team. Its great to hear you liked the property and that she was able to help
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5/5
GoogleMy partner and I sold our house in Strood with the expert, professional help of the lovely staff at the branch in the High Street there. Billie Jane initially took on the marketing with a great sense of enthusiasm which filled us with optimism from the start. Rosie was just as uplifting when we spoke on the phone and Liz was completely in control in progressing the sale to it's conclusion. Very positive experience and highly recommended.
Claire Β· 10 August 2021
Agent replied
Hi Claire, thank you so much, not just for your wonderful customer review but also for the opportunity in choosing Haart Strood to help you with the sale of your home. We all wish you the very best and should you need any assistance in the future, we again would love to help. Kindest Regards
Stuart Reynolds | Area Partner
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5/5
GoogleI would have no hesitation in recommending Haart Estate and Lettings Agents.
The Strood Haart office staff have an excellent customer service. They are proficient, efficient and an excellent effective office.
Great members of Staff and thank you for your full support during my first time 12 month rental of my property.
Especially thanks to Jack Thompson, Keely Williams, Megan Clegg and others at the Strood Haart offices.
Kind regards all
Sharon Β· 16 June 2022
Agent replied
Good morning Sharon, thank you so much for your detailed feedback on your experience with the whole lettings team here at Haart Medway. We are so glad we were able to meet your needs and expectations when letting your property and hope that you would not hesitate to pick up the phone to us if ever you need us going forwards. All the best, haart residential lettings (Medway)
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5/5
GoogleVery trustworthy and helpful letting agency.
Fiona Spahiu has been amazing ,so understanding and professional ,was great to talk to and very efficient ,provided all information i required and eased my anxiousness finding a property.
Chanice Β· 17 November 2024
Agent replied Β· 8 December 2024
Good Morning Chanice, Thank you for your feedback you received on Fiona here in our lettings team. So great to hear she was trustworthy in your viewing experience
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.