Every review we hold for the Stratton St. Margaret office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe purchased through the East Swindon branch. Anthony was our first point of contact. He was very professional and also honest about the property we were buying and gave us some very good advice to help secure the deal. After our offer was …
Neil · 8 October 2022
Agent replied · 7 June 2023
Thank you for the lovely review Neil! We are so pleased we were able to get you through the process smoothly and get you into your new home! Best wishes
★★★★★ 5/5
GoogleI have dealt with Sharon at RJ for the last 6-7 months whilst purchasing a property, I have had weekly communication and updates each step of the way, it’s been a long process but Sharon’s perseverance, dedication and drive to assist my purchase was a god send, I would highly recommend Richard James
Sarah · 17 May 2021
Agent replied · 7 June 2023
Thank you for sharing your experience with Sharon at RJ. We're so glad to hear that her dedication and perseverance made your property purchase a smooth process. Your recommendation means a lot to us, and we look forward to helping you with any future real estate needs.
★★★★★ 5/5
GoogleIt was a fantastic experience working with Amy watt.
In any difficulties she was always supportive and helpful
Her services were absolutely amazing
Vivian · 15 December 2025
Agent replied · 15 May 2026
I'm so glad to hear that you had a fantastic experience working with Amy Watt! It's wonderful that she was always supportive and helpful, making sure that her services were absolutely amazing. Thank you for sharing your positive feedback!
★★★★★ 5/5
GoogleFrom the beginning they have all been amazing and very responsive especially Sharon, who has put up with me and all my questions. They always pick up the phone and return calls instead of using email and any problems are sorted in a timely manner, would def recommend and use again!
Vicki · 17 May 2021
Agent replied · 7 June 2023
Thank you Vicki! We really appreciate you taking the time to leave us a 5 star review. :-)
★★★★★ 5/5
GoogleMy house was sold within two hours. The team were amazing,
Always someone to answer any questions was made to feel like a personal service knowing your names ect. Very knowledgable about the area first class service.
Helen · 12 July 2025
Agent replied · 10 September 2025
I'm delighted to hear about your positive experience! It's so rewarding to know that the team's knowledge and personal service made a difference for you. Thank you for sharing your feedback, it truly means a lot!
★★★★★ 5/5
GoogleSharon Clark has been assisting with our sale over the last few weeks, I cannot say enough, having the updates weekly was a massive help with the sale and every time I called Sharon she was very helpful and understanding.
Ps. This is Jack Clarke as I do not have a Google account.
Codie · 16 September 2020
Agent replied · 7 June 2023
Thank you for the 5 star review Jack!
★★★★★ 5/5
GoogleMy wife and I had the pleasure of meeting Millie this morning and, although the property wasn’t quite right for us, I’m sure Richard James will eventually find something suitable, especially with agents like Millie making the experience enjoyable.
Alex · 14 March 2026
★★★★★ 5/5
GoogleCan't fault them - sold the house within a fortnight for 98% of asking price and held the chain together for seven months while we sorted out our purchase. I've used them before, so I knew they were good.
Roger · 20 April 2025
Agent replied · 28 May 2025
Thank you so much for choosing us again for your real estate needs! We are thrilled to hear about your positive experience and are delighted to have helped you sell your house quickly and smoothly. Your satisfaction is our top priority, and we are grateful for the opportunity to assist you throughout the entire process.
★★★★★ 5/5
GoogleMark and his team at the East Swindon office have been great to work with on the sale of our property. The team was very professional, always available to answer questions and keeping us updated on the progress of our sale. I would highly recommend.
Jade · 18 May 2021
Agent replied · 7 June 2023
Jade, we are so pleased to hear this! Thank you for taking the time to leave us this review, we will be sure to pass on your kind words to Mark and the team at the East Swindon branch. :-)
★★★★★ 5/5
GoogleWe did not originally go to Richard James for purchasing our property but I have to say I wish we had. The service we recieved from Mark Stacey was outstanding. He always kept in touch even if there had not been much progress (due to the …
Leanne · 8 October 2020
Agent replied · 7 June 2023
Hi Leanne. wow! great review. We really appreciate you taking the time to do that for us and we are pleased to have helped with your move. We will pass this on to Mark and the team!
★★★★★ 5/5
GoogleGreat experience with Richard James. Mark Stacey was very open and honest when dealing with us and Sharon in the Sales Progression Team was always available and actively chased until completion which happened within 8 weeks. Would thoroughly recommend Richard James and would definitely use again. Thanks for great service!
Helen · 16 September 2019
Agent replied · 7 June 2023
Thank you for the lovely 5 star review Helen! I will ensure that the team involved get this amazing review. So glad you had such a great experience working with us.
★★★★★ 5/5
GoogleWe have been very impressed with the quality and speed of Richard James East Swindon office throughout the sale of our house. From the valuation at the start, Alanah has been very professional and kind, and we are well-informed. She works …
Angel · 8 October 2021
Agent replied · 7 June 2023
Thank you for leaving us this amazing 5 star review, we really appreciate it and will be sure to pass on your kind words to our Stratton office.
★★★★★ 5/5
GoogleSpoke to Adam, he was absolutely amazing through the whole process. Highly recommend, brilliant service and super helpful.
Will · 17 May 2025
★★★★★ 4/5
GoogleAfter 2 failed buyers we finally have a completion date on the third attempt. Very polite and courteous and easy to get a hold of which are positives when trying to sell a house and I did feel that towards the end Sharon was trying really …
Steve · 8 October 2019
Agent replied · 7 June 2023
Thanks for the review Steve!
★★★★★ 5/5
GoogleAn excellent service. We dealt with Jasmin who kept us well informed the whole way through the purchasing process. We never needed once to chase for updates, and were called back when promised too! Thank-you!
Steve · 17 May 2022
Agent replied · 7 June 2023
Thank you for the 5 star review! :-) We are so pleased to hear this and we'll pass on your kind words.
★★★★★ 5/5
GoogleI cannot express enough how hard Sharon Clark has worked for us during the course of our sale and purchase of properties!
Sharon was a life line for us , chasing up problems constantly and keeping us up …
Tina · 8 October 2021
Agent replied · 7 June 2023
Thank you so much for your kind words about Sharon and our team at Richard James! We are thrilled to hear that she was able to provide you with such excellent service during your sale and purchase. We truly appreciate your recommendation and are grateful for the opportunity to assist you in your real estate journey.
★★★★★ 5/5
GoogleI used Richard James when I purchased my house and sold my house. When I sold my house with them Nick Sollis and the team was always very helpful and realistic which isn't something i found with my previous estate agents. I couldn't thank …
Elle · 8 October 2019
Agent replied · 7 June 2023
Thanks for the review Elle! So glad you had such a great service from us and we wish you all the best in your new home
★★★★★ 5/5
GoogleTracy Williams was very helpful in the process of my property search. I have made an offer on a property, albeit not with Richard James, I would recommend them, as tracey was on hand if I had any issues.
Lorraine · 18 May 2021
Agent replied · 7 June 2023
I'm so glad to hear Tracy was able to assist you in your property search and offer advice even if you didn't go through Richard James. Thank you for recommending their services based on Tracy's helpfulness!
★★★★★ 4/5
GoogleSharon Clark is the person who I've had the most contact with. She's been amazing. All the staff are approachable and friendly. And a clear professional manner is adopted throughout. The only criticism I have was I had to phone up after any …
Jackie · 8 October 2018
Agent replied · 16 September 2026
Jackie. Thanks for the feedback, we have passed this on to Sharon and are glad you have had a professional service and we have got things through for you. We will also pass on your feedback to the branch re communication and aim to improve … More
★★★★★ 5/5
GoogleWow! Just Wow!!! Blown away by the expertise, dedication, professionalism and exceptional service! Especially Mark Stacey & Sharon Clark! They never gave up! Are always on it! Richard James our simply are the experts in the business, listen …
Sharon · 8 October 2020
Agent replied · 7 June 2023
Thank you for the amazing review Sharon! So great to hear you had such a great experience with us. I will ensure this feedback gets back to Mark & Sharon. Best of luck in your new home!
★★★★★ 5/5
GoogleReally great service from Richard James and especially Mark Stacey who went above and beyond to make sure a very trying chain proceeded to completion. I would definitely recommend Richard James and will use them again for my next move
Nicky · 16 September 2019
Agent replied · 7 June 2023
Thanks Nicky for the review! I will pass this back to Mark Stacey
★★★★★ 5/5
GoogleI found all the staff at Richard James (Grange road) extremely helpful. Sharon Clarke has been an absolute diamond, could not wish for a better person/agent to deal with. I would highly recommend them
Christopher · 18 May 2021
Agent replied · 7 June 2023
Thank you for your kind words! We're thrilled to hear that Sharon Clarke has been such a valuable asset in your experience with Richard James on Grange Road. We appreciate your recommendation and look forward to continuing to provide you with excellent service in the future.
★★★★★ 5/5
GoogleI am very pleased with the help I received in finding the right property, Tracey was kind, helpful and professional but genuinely interested in what I was trying to find as a suitable home.
Anne · 18 May 2021
Agent replied · 7 June 2023
I'm delighted to hear that Tracey provided such dedicated and caring assistance in your search for a new home. Your happiness is truly our goal, and we're glad to have been a part of this important journey with you!
★★★★★ 4/5
GoogleAs a first-time buyers, we were new to all of these house purchase process. We were quite anxious, but I am grateful that our whole process went smoothly and quickly without any delays. Thank you, Richard James, and especially to Hayley Walden who was with us throughout the whole process.
Rabi · 17 May 2024
Agent replied · 26 July 2024
I'm so pleased to hear about your positive experience with our team, especially with Hayley guiding you through the process. We understand how overwhelming buying a house for the first time can be, and we're thrilled that we could make it smooth and efficient for you. Thank you for trusting us with such an important milestone!
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