Every review we hold for the Stratton St. Margaret office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCan’t fault Richard James! Throughout the whole process of buying our house they have been so helpful and supportive of any questions we had! Thank you especially to Millie who dealt with our endless questions and went out of her way to help us!
Aaron · 15 January 2026
Agent replied · 15 May 2026
I'm thrilled to hear about your positive experience with Richard James! It's wonderful to hear that Millie was so helpful and supportive throughout your house-buying journey. Thank you for sharing your feedback!
★★★★★ 5/5
GoogleJust viewed two properties in Oakley Park with Emma. She showed excellent knowledge of both properties, answering any of my queries and a willingness to provide any assistance I may require in moving forward on either property.
Roy · 14 February 2026
Agent replied · 14 April 2026
I'm so glad to hear that you had a great experience viewing properties with Emma at Oakley Park! It's wonderful to know that she was able to provide you with all the information you needed and support you in your search for a new home. If you have any more questions or need further assistance, feel free to reach out - we're here to help!
★★★★★ 5/5
GoogleJaydon has helped us with viewing a property we are interested in so far - super friendly and approachable. Looking forward to continuing our correspondence!
Megan · 10 May 2026
Agent replied · 10 May 2026
That's great to hear! I'm sure Jaydon will be delighted to know that you found him super friendly and approachable. I hope your correspondence continues to be positive as you explore this property further. Let us know if you need any further assistance along the way.
★★★★★ 4/5
GoogleI've used RJ twice now when selling and would have no hesitation in recommending them. They secured a lot of viewings and always had good communications from them. Thanks to Alanah and Hayley for helping with recent house sale.
J · 17 May 2024
Agent replied · 26 July 2024
Thank you for your kind words! We're delighted to hear about your positive experiences working with our team, Alanah and Hayley. We always strive to provide excellent service and communication throughout the selling process. It was a pleasure helping you with your recent house sale, and we appreciate you recommending our services.
★★★★★ 5/5
GoogleMy first experience as a home buyer and I can tell honestly that i had the best support. Jasmin Smith, even if she wasn't necessarily my account manager, because she knew me from viewings, stepped in and been there till the end. Great, fast and smooth process where I felt looked after at every single step. Highly highly recommend.
Sergiu · 17 May 2025
Agent replied · 24 October 2024
I'm so glad to hear that Jasmin Smith provided you with excellent support throughout your home buying experience! It's wonderful to know that you felt well taken care of every step of the way. Thank you for recommending her, happy new home!
★★★★★ 5/5
GoogleI would just like to say how pleased we are to Alanah for the service and advice we received on selling our property . We did have another agent out to value the property, who advised us to market it at £25k less . …
Sarah · 8 October 2025
Agent replied · 28 May 2025
Thank you for sharing your positive experience working with Alanah! We're thrilled to hear that she was able to provide excellent service and valuable advice throughout the selling process. It's always gratifying to know that your property … More
★★★★★ 5/5
GoogleThank you for making our move as stress free as possible! Special thanks to Jasmin who has been amazing. Excellent communication throughout and really friendly.
Emma · 15 November 2025
★★★★★ 5/5
GoogleWe recently sold our first house with BPS and the team were great. We wanted our house on the market very quickly due to seeing a property we liked and were really impressed with how fast they moved. Our initial meeting with them was on …
Paige · 19 September 2025
Agent replied · 19 June 2026
Thank you for the positive review Paige! We hope you are very happy in your new property. Thank you for trusting in us.
★★★★★ 1/5
GoogleBE VERY CAREFUL!! Valued my partners home, higher than every other agents, hard sell, the after 2 weeks started calling telling her to drop the price. used another agent and sold quickly. but lost out on a house we wanted, time and money wasted. Avoid
Simon · 23 June 2026
★★★★★ 5/5
GoogleWe had a great experience in the process of buying a property!
As first time buyers we didn't know all the steps, and sometimes confused with what is going next. Thank you the staff ans especially for Gemma's Fields help! …
Eugenia · 8 October 2025
Agent replied · 17 May 2026
I'm thrilled to hear about your positive experience in buying your property! It's wonderful that Gemma Fields provided you with such excellent and professional assistance. Thank you for recommending our agency to your family and friends. If you have any further questions or need assistance in the future, feel free to reach out.
★★★★★ 5/5
GoogleGood honest information, Very professional, not to pushy, understood my requirements
JEFF · 11 June 2026
Agent replied · 12 June 2026
Thank you so much for your positive feedback! We are thrilled that we were able to provide you with the information you needed in a professional and understanding manner. Please do not hesitate to reach out if you have any more questions or need further assistance.
★★★★★ 5/5
GoogleI cannot praise Richard James Estate Agents highly enough. From the day of property valuation, accompanied viewings, sale ( which is monitored by ASAP ) and completion all management and staff work at the most conscientious level. There is …
A · 8 October 2023
Agent replied · 7 June 2023
Thank you for the lovely review! It's so great to hear you have had such a great experience with our East Swindon Office.
★★★★★ 5/5
GoogleEmma Gould, she was great! Very friendly and welcoming and answered all of our questions and replies very quickly!
Acacia · 31 March 2026
Agent replied · 14 April 2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Emma Gould. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!
★★★★★ 5/5
GoogleI bought my house through Richard James East Swindon and fully recommend them. Jordan was very helpful during the viewing stage and Hayley was exceptional at progressing the purchase.
Jamie · 17 May 2024
Agent replied · 26 July 2024
Thank you for recommending Richard James East Swindon! We're glad to hear that Jordan and Hayley provided such great service during your home buying process. If you need any further assistance in the future, please don't hesitate to reach out.
★★★★★ 5/5
GoogleThank you,Amy Watt!Very dedicated and professional state agent!Great connection between vendor-buyer!Highly recommended!
Mirela · 14 May 2026
Agent replied · 15 May 2026
I'm thrilled to hear you had such a positive experience with Amy Watt as your real estate agent! It's fantastic that she was able to create a great connection between you and the vendor. Thank you for recommending her!
★★★★★ 5/5
GoogleI would like to thank the team at Richard James they did everything to help our purchase go through smoothly. I would like to thank Sharon for everything she did for me, as we had a few problem, but she found everything out for me and kept everyone up to date. Would highly recommend RJ and most of all Sharon for all her hard work.
Stan · 16 September 2019
Agent replied · 7 June 2023
Thank you for the five stars review Stan! So pleased you had a good experience. Good luck in your new home
★★★★★ 5/5
GoogleThank you jaydon hazell for smooth viewing throughout
Milan · 10 June 2026
Agent replied · 11 June 2026
I'm so glad to hear that you had a smooth viewing experience thanks to Jaydon Hazell! If you ever need more assistance or recommendations, feel free to reach out. Happy streaming!
★★★★★ 5/5
GoogleExcellent all the way though our house sale and purchase. Always on hand to advise and great communication. Would highly recommend BPS.
Karen · 19 February 2026
Agent replied · 19 June 2026
Thanks Karen! So glad we could help get you moved. A pleasure to deal with you both
★★★★★ 5/5
GoogleWe are very grateful to Jo, Kirstie and Ayshea for their support and efforts in progressing our house sale. After a disappointing and disheartening experience with another agent, we appointed BPS. What a breath of fresh air! From initial …
James · 19 August 2025
Agent replied · 19 June 2026
Many thanks for the kind review James. Wishing you both lots of hapiness on your onward journey!
★★★★★ 4/5
GoogleMillie, took us over her the viewing, she was very informative and professional.
C · 9 April 2026
Agent replied · 14 April 2026
I'm thrilled to hear that Millie provided you with such a positive viewing experience! It's wonderful when someone is not only professional but also informative. Thank you for sharing your feedback!
★★★★★ 5/5
GoogleOur whole purchase went seemlessly.. thank you Hayley and Cameron. Now about to use Richard James letting dept. I’m sure I’ll be equally inpresssd.
Amanda · 17 May 2024
Agent replied · 26 July 2024
Thank you so much for your kind words about Hayley and Cameron! We're thrilled to hear that your whole purchase went seamlessly with their help. We're confident that your experience with Richard James letting department will be just as … More
★★★★★ 5/5
GoogleI found Richard James to be very helpful and proactive in both the sale of my property and helping me find a new place. Alanah was always very professional and very pleasant to deal with. I was impressed with their measures put in place for coronavirus with social distancing and the wearing of masks very well adhered to.
Jason · 16 September 2020
Agent replied · 7 June 2023
Thanks for the review Jason! So pleased you had a good experience with us. I will ensure the team and Alanah get your feedback
★★★★★ 4/5
GoogleSharon Clark is the person who I've had the most contact with. She's been amazing. All the staff are approachable and friendly. And a clear professional manner is adopted throughout. The only criticism I have was I had to phone up after any viewings to get feedback. But on the whole a very smooth operation in what can be a very stressful situation.
Jackie · 8 June 2018
Agent replied · 7 June 2023
Jackie. Thanks for the feedback, we have passed this on to Sharon and are glad you have had a professional service and we have got things through for you. We will also pass on your feedback to the branch re communication and aim to improve that element moving forward as feedback is important and should be instigated by our agents in the first instance. Thanks again and we hope we can help you again in the future.
★★★★★ 5/5
GoogleI could not recommend Jo and her team at BPS high enough! When deciding to sell our property in Bridlington we had numerous local agents come and provide us with a valuation. Jo was so positive, keen and seemed genuinely interested in …
Sophie · 19 June 2025
Agent replied · 19 June 2026
Thank you for trusting in us! So glad you are happy and enjoy your kitchen! 😉 …
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