Every review we hold for the Stratton St. Margaret office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAs a first time buyer we had a great experience buying our new home through Richard James.We would like to thank Emma Gould who assisted us.We are grateful and appreciated everything you did.We highly recommend Richard James to our friends and family.
Gurung · 14 February 2026
Agent replied · 14 April 2026
I'm thrilled to hear about your positive experience buying your new home with Richard James, and that Emma Gould was able to assist you every step of the way. Thank you for recommending them to your friends and family, word of mouth is so important in the real estate world. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleJaydon Hazel was very welcoming and quick to answer all my questions and follow up by email on anything he couldn't confirm on the spot.
Nicholas · 22 June 2026
Agent replied · 23 June 2026
It's wonderful to hear that Jaydon Hazel was so attentive and responsive to all your questions. We're glad you had such a positive experience with us!
★★★★★ 5/5
GoogleOur buying and selling experience with Millie from Richard James has been outstanding from start to finish. From the first valuation appointment where she came prepared with comparable properties to help us understand our market value, to creating lots of off market viewings whilst we awaited marketing photos to be taken, to even more viewings once we were on the market. The communication and organisation throughout was excellent, and it resulted in us getting an offer above the asking price just 12 days after going on the market. From here Millie helped us to secure an accepted offer on our next home. Cannot recommend her enough. Thank you!
Kirstyn · 2 May 2026
Agent replied · 14 April 2026
Thank you for sharing your wonderful experience working with Millie from Richard James! We are thrilled to hear about the outstanding service you received from start to finish, resulting in a successful sale and purchase. It's fantastic to know that Millie's expertise, communication, and organization shined throughout the process. We appreciate your recommendation and are so pleased that you had such a positive experience.
★★★★★ 5/5
GoogleJayden was very helpful, friendly and informative during my viewing. The property want quote for us, but it was a positive experience with Richard James due to him
Laura · 11 May 2026
Agent replied · 11 May 2026
I'm thrilled to hear that Jayden provided you with a positive experience during your viewing at Richard James. Your feedback is greatly appreciated!
★★★★★ 5/5
GoogleAs a first time home buyer I will definitely recommend Richard James as it was very smooth and fast. I am very much happy with all the agents especially would like to mention Jemma Fields who was with us all the time during our process. She was very much involved in the buying more than us. Thank you so much Jemma and Richard James.
Leona · 17 May 2025
Agent replied · 17 May 2026
Thank you for your kind words! We are so glad to hear that your experience with Richard James was smooth and fast. Jemma Fields and the rest of our team are dedicated to ensuring your home buying process is as seamless as possible. We appreciate your recommendation and are here to help with any future real estate needs.
★★★★★ 5/5
GoogleLooking to buy a property with Richard James
Millie was fantastic throughout the viewing. She was professional, responsive, and kept us well informed every step of the way. Her dedication, attention to …
Melissa · 9 March 2026
Agent replied · 14 April 2026
It's great to hear about your positive experience with Millie at Richard James! We're thrilled to hear that she was professional, responsive, and dedicated in helping you find the right property. Thank you for your recommendation, and we hope to assist you with all your future real estate needs.
★★★★★ 5/5
GoogleWe are in the process of buying a house, and Emma has been amazing from the very start. She’s always helpful, quick to respond, and has made everything so much easier for us. Couldn’t have asked for better support. Highly recommend!
Zsombor · 15 December 2025
Agent replied · 15 May 2026
I'm so glad to hear that you've had such a positive experience with Emma during your house-buying process! It's wonderful to know that she has been so helpful and made everything easier for you. Thank you for recommending her, and best of luck with your new home!
★★★★★ 5/5
GoogleVery good service through other process thank you Mille
Nar · 9 August 2026
Agent replied · 9 August 2026
I'm so glad to hear you had a positive experience with our service! Thank you for taking the time to leave this wonderful review. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
★★★★★ 5/5
GoogleWe were shown a property by Millie Swainsbury of Richard James Estate Agents in Covingham on the 27th August 2025. Millie was extremely professional and engaging throughout the viewing. She had researched the property fully and was knowledgeable and able to answer our questions thoroughly. A very positive viewing experience.
Richard · 3 September 2025
Agent replied · 10 September 2025
It's fantastic to hear about your positive experience with Millie Swainsbury at Richard James Estate Agents! We're thrilled to hear that she was knowledgeable, professional, and engaging during your property viewing. Thank you for sharing your feedback with us!
★★★★★ 5/5
GoogleJaydon was amazing and good sale person very friendly and was good enough to explain things
Melissa · 19 June 2026
Agent replied · 20 June 2026
Thank you for your wonderful feedback! We're so glad to hear that Jaydon provided you with friendly and informative service during your visit. Please don't hesitate to reach out if you have any further questions or need assistance - we're here to help!
★★★★★ 5/5
GoogleIn the process of selling our home through Richard James. So far our experience has been great, everyone has been really responsive and kept us completely informed throughout. They set up a really helpful WhatsApp group to arrange viewings, and provide updates. We have had contact from Emily Reardon to provide timely updates at hours I’m sure are outside or what she was due to be working which has made us feel she and her team are going above and beyond. The same can be said for Alanah who called us late into the evening to discuss a change in the chain we are buying. Thank you also to Millie, Vito and Steven.
Katey · 2 February 2026
Agent replied · 8 May 2026
Thank you for sharing your positive experience with us! We're delighted to hear that our team has been responsive and kept you well informed throughout the process. We appreciate your kind words and are grateful for the opportunity to assist you with selling your home. If you have any further questions or need assistance, please don't hesitate to reach out.
★★★★★ 5/5
GoogleEveryone in the Richard James Grange Drive team assisted in providing a smooth and efficient service in selling my home. From showing prospective buyers round and treating my house with the utmost respect, to keeping me updated and informed throughout the entire process through to exchange and completion. Many thanks to all involved.
Nicky · 21 August 2026
Agent replied · 22 August 2026
It's wonderful to hear about your positive experience with the Richard James Grange Drive team! They truly aim to provide top-notch service, from showcasing your home with care to keeping you informed every step of the way. Thank you for sharing your feedback!
★★★★★ 5/5
GoogleEveryone was really helpful throughout the whole process of selling my house. Millie was brilliant with keeping me upto date with any viewing and being really friendly at each visit.
Lauren · 8 February 2026
Agent replied · 8 May 2026
I'm so glad to hear that you had a positive experience selling your house with us! Millie is truly amazing at what she does and always goes above and beyond for our clients. We appreciate your kind words and are here to help with anything else you may need in the future.
★★★★★ 5/5
GoogleEmma Gould was professional and knowledgeable about the property we viewed. She was friendly and gave a clear overview of next steps of the process.
Ellen · 14 March 2026
Agent replied · 14 April 2026
Thank you for the feedback! We are glad to hear about your positive experience with Emma. If you have any further questions or need assistance with the next steps, feel free to reach out. We are here to help!
★★★★★ 5/5
GoogleWe had great service from Richard James from beginning to end. Phone calls were always answered and messages relayed. A special thank you to Rob who did the initial viewing, and Jasmin who handled the whole process from offer through to …
Elizabeth · 8 October 2025
Agent replied · 10 September 2025
I'm so glad to hear that you had a great experience with Richard James! Rob and Jasmin sound like real assets to the team, making sure you felt well-informed and supported throughout the process. Thank you for choosing Richard James, and we hope to work with you again in the future!
★★★★★ 5/5
GoogleThe ability to connect smoothly whilst living half way across the world is extremely valuable and vitally important. Emily has provided peace of mind and reassurance that every aspect of the property sale moving forward is dealt with both promptly and professionally.
Also, thank you to the wider team for all your efforts and energy you’ve brought to each and every viewing. Appreciate you. Ellen
Ellen · 2 May 2026
Agent replied · 7 May 2026
Thank you so much for your kind words, Ellen! We are thrilled to hear that Emily has been able to provide you with peace of mind throughout the property sale process. Our team is dedicated to ensuring a smooth and professional experience for all our clients, no matter the distance. We truly appreciate your recognition of our efforts and energy during the viewings.
★★★★★ 5/5
GoogleJaydon Hazel was very polite n nice gentleman, well done
Azriel · 22 June 2026
Agent replied · 23 June 2026
I'm so glad to hear that you had a positive experience with Jaydon Hazel! If you have any more feedback or need further assistance, feel free to let us know.
★★★★★ 5/5
GoogleJaydon was extremely helpful and knowledgeable. He was waiting at the property when I arrived.
Sherralyne · 11 May 2026
Agent replied · 11 May 2026
I'm so glad to hear that Jaydon was able to assist you and be there when you arrived at the property! If you have any more questions or need further assistance, feel free to reach out.
★★★★★ 5/5
GoogleI couldn’t be happier with the experience of finding my new home! Alanah was absolutely fantastic, knowledgeable, patient, and truly listened to what I was looking for. From start to finish, she made the process smooth and stress-free, …
Velroy · 8 October 2025
Agent replied · 8 November 2024
Thank you so much for sharing your wonderful experience with Alanah! We're thrilled to hear that she made your home-searching journey smooth and stress-free. Alanah truly values her clients' needs and always goes the extra mile to find the … More
★★★★★ 5/5
GoogleWe cannot recommend Richard James enough! We used multiple agents for around 18 months. Within that time we had constant viewing cancellations and people viewing knowing that the house wasn't suitable for their needs. So much time and effort lost. We should have gone with Richard James first.
They sold the house off market!
Then after problems with our solicitors they made it their mission to sort it out and they did!
We really appreciate all the staff at Richard James, thank you so so much!
Would use anyone else in future 5* service
Rhona · 2 December 2025
Agent replied · 15 May 2026
Thank you so much for taking the time to share your positive experience with Richard James! We are thrilled to hear that our team was able to exceed your expectations and provide a 5-star service. We truly appreciate your kind words and look forward to assisting you in the future.
★★★★★ 5/5
GoogleJust sold our property after receiving a very professional service from Jasmin and the team at Richard James (East Swindon Office) within 2 months. Jasmin was very helpful, friendly, polite, courteous and professional in helping us sell our property so swiftly (from instruction to completion). Certainly a star in the company.
Allan · 17 May 2025
Agent replied · 24 October 2024
Thank you for sharing your positive experience with Jasmin and the team at Richard James (East Swindon Office)! We are thrilled to hear that you received such professional and friendly service throughout the process of selling your property. Have a wonderful day!
★★★★★ 5/5
GoogleThanks Amy for helping me push along the sale and purchase with the solicitors, it was a great help.
Andrew · 14 March 2026
Agent replied · 14 April 2026
You're welcome! I'm glad I could assist with facilitating the sale and purchase process with the solicitors. Let me know if there's anything else I can do to help!
★★★★★ 5/5
GoogleRichard James did a good job selling our property, Amy kept us updated over the process, very happy with their service received
Gergő · 14 February 2026
Agent replied · 14 April 2026
I'm thrilled to hear that Richard James and Amy provided excellent service in selling your property. Thank you for sharing your positive experience with us!
★★★★★ 5/5
GoogleWe had a great experience viewing a property with Jaydon . He was friendly, professional, and knowledgeable, answering all of our questions without being pushy. He made us feel comfortable throughout the viewing and gave us plenty of time to look around. Thank you for making the process so easy and enjoyable.
K · 25 June 2026
Agent replied · 26 June 2026
I'm so glad to hear that you had a wonderful experience viewing the property with Jaydon! It's fantastic to hear that he was able to provide you with a professional and comfortable viewing. If you have any further questions or need assistance, please don't hesitate to reach out.
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