5/5
GoogleSharon was brilliant, she was my buyers agent but she kept me on the loop too which was very reassuring. Thank you
Agent replied · 7 June 2023
Thanks Michelle for the review!
Trusted Agent profile · Stratton St. Margaret
Verified
Richard James Stratton St. Margaret reviews
★★★★★
375 reviews across 1 platform
150 Grange Drive, Stratton St. Margaret, SN3 4LA
Richard James's office in Stratton St. Margaret, at 150 Grange Drive, is rated 4.7 out of 5 across 375 reviews on 1 platform, including 375 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Richard James won in 2026.
Awards
The Trusted Agent 2026 results for Richard James, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Stratton St. Margaret office, from every platform, shown as written. First names only.
Google5/5
GoogleVery supportive, efficient and reliable service with a personal touch - would highly recommend Mark and his team!
Agent replied · 7 June 2023
Hi Linzi Thanks for the 5 star review! its much appreciated and we will be sure to pass this on to Mark and the team.
5/5
GoogleSharon was excellent at seeing my sale through, so much dedication and hard work. She supported me all the way through, …
Agent replied · 7 June 2023
Thanks for the review Kerri! So glad you had such a great experience with us
5/5
GoogleTracey Williams was extremely helpful, responsive and professional, I would definitely recommend her.
Agent replied · 7 June 2023
Thank you so much for the kind words! I'm thrilled to hear that you had a positive experience with Tracey. If you need any further assistance or have any questions, please don't hesitate to reach out.
5/5
GoogleSpecial thanks to Sharon Clark, fantastic professional service, friendly and updated me at every stage of process. Would recommend service.
Agent replied · 7 June 2023
Thanks for the review Lawrence. We look forward to helping you again one day. We have passed your feedback on to Sharon Clark,
5/5
GoogleSharon has been incredibly helpful and has gone above and behind to help me.
Agent replied · 7 June 2023
Thanks for the 5 stars Cerianne
5/5
GoogleSharon was extremely helpful, always kept in the loop regarding the purchasing process.
Agent replied · 7 June 2023
Hi Samuel, thanks for review, we are pleased you have had a good experience and we wish you all the best with you new home.
5/5
GoogleGreat Service from Richard James. Sharon was really helpful throughout the whole process. Thank you!!!
Agent replied · 7 June 2023
Thanks for the amazing review Joe! So pleased you had such a great experience with us
5/5
GoogleWow what an exceptional service that Richard James has given us so far. Can’t thank Mark, Georgia and Alana enough as they have not only been professional but have gone above and beyond. We were advised by another estate agent that our …
5/5
GoogleSharon was informative and supportive
Agent replied · 7 June 2023
I'm glad to hear that Sharon was able to provide you with helpful information and support. Let me know if there's anything else I can assist you with!
1/5
GoogleNot a good experience, we put an offer on a house last week and we didn't get a call back, the property has now sold..We have also requested a viewing and again no contact today. Poor customer service
Agent replied · 7 June 2023
So sorry to hear you don't feel you have had a good customer service. I have passed your comments back to the branch manager Anthony to look into. If you would like to pass on any more information you can email him at anthonysalter@richardjames.uk
1/5
GoogleSeems like unless you line their pockets they'll treat you like dog crap
Agent replied · 24 October 2024
We are sorry hear of your frustrations. Unfortunately, the seller instructed our agent to relist the property, and in situations like these we have to respect the vendor's decisions that they make with regards to their property. We do apologise that the outcome isn't what you'd hoped for, and if you would like to discuss further, please get in touch with the branch manager - alanahedwards@richardjames.uk
5/5
GoogleAs first time buyers, I was super nervous about the whole house buying process. We didn't know whereabouts we wanted to live, so had a lot of experience with many different estate agents... Richard James were by far the best! Not only did …
Agent replied · 7 June 2023
Thank you for the lovely feedback Olive! We are so pleased we were able to help you find your first home and get you to the final stages stress free. Best of luck in your new home and we look forward to working with you again in the future
5/5
GoogleAlanah at Richard James was very professional, efficient and friendly when dealing with my recent property purchase search and viewings. Her follow up communication was prompt and clear and although I did not complete a purchase at this time I have no hesitation in recommending Alanah and Richard James Estate Agents.PositiveResponsiveness, Professionalism
Agent replied · 7 June 2023
Thank you for taking the time to share your positive experience with Alanah and Richard James Estate Agents! It's great to hear that she provided you with professional, efficient, and friendly service throughout your property search and viewings. Even though you didn't complete a purchase this time, it's wonderful that you are happy to recommend her to others. Thank you for your recommendation!
5/5
GoogleAlanah was kind and helpful and gave us lots of information which helped on making our decision. Alanah is very responsive and easy to get in contact with regarding any questions or continuing the process of buying.
5/5
GoogleAlanah at Richard James was very professional, efficient and friendly when dealing with my recent property purchase search and viewings. Her follow up communication was prompt and clear and although I did not complete a purchase at this time I have no hesitation in recommending Alanah and Richard James Estate Agents.
Agent replied · 16 September 2026
Thank you for taking the time to share your positive experience with Alanah and Richard James Estate Agents! It's great to hear that she provided you with professional, efficient, and friendly service throughout your property search and … More
5/5
GoogleI cannot state enough how good Sharon Clark, the Sales Progressor has been throughout the whole process. If it were not for her work above and beyond, then the case we were both involved in still would not have completed and probably would …
5/5
GoogleSharon was great to deal with - always positive and enthusiastic and none of my pretty stupid questions/requests were too much trouble for her. Sharon kept us up to date as necessary providing regular updates along the way and was always …
5/5
GoogleCan not recommend the staff at Richard James (East Swindon) enough. We had excellent service and have made our dream of moving a reality, all advice that was given was top notch, including the mortgage broker. If there is a next time I know where I will be going. Big Thankyou to Antony, Dominic and the Team :-)
Agent replied · 7 June 2023
Thank you for the lovely review Dawn! So glad you had such a great experience with our East Swindon Office!
5/5
GoogleAlana at the Stratton branch has been dealing with our sale/purchase. She has been amazing from start to finish. Even working on her day off to get a deal done on a house for us...above and beyond. Top class service. Really happy we chose them.
Agent replied · 7 June 2023
We are SO pleased to hear this! Thank you for taking the time to leave us such a lovely 5 star review, Nicola. We will be sure to pass on your kind words to Alanah.
5/5
GoogleIt is the second time that I have used Richard James to sell houses in the last few years. In the areas I was living they are the best for selling no question, we had a few problems with a certain solicitor dragging their heals, but I have …
Agent replied · 7 June 2023
Thank you for taking the time to leave us this review Rich, we are so pleased to hear this. We will be sure to pass on your kind words to Mark and are glad that you wouldn't hesitate to use us again :-)
5/5
Google1st class job Capped me infirmed all times would highly recommend them A little bit more expensive than other estate agents but with all things in life you get what you pay for If you are looking to sell your property with less hassle then Richard James is the only place to go.
Agent replied · 7 June 2023
Hi Ben. Thanks for the review, its much appreciated! We hope you are enjoying your new home and look forward to working with you again (not too soon obviously)!
5/5
GoogleHave tried a few estate agents and no one compares to Richard James. I email Mark at anytime and ask for advice and he gives me the time. He has the knowledge of the local area and provides clear guidance on what needs to be done to get the sale or purchase done.
Agent replied · 7 June 2023
Amar, thanks for the review. mark and the team will really appreciate your kind words and we are pleased we have been able to help with your move!
5/5
GooglePerfect Progression Team. Stayed in touch all the time and keep an eye on what is going on. Special thanks to Sharon, who persuaded the vendor to keep the promise and break the chain, so we move in quicker to new house.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Richard James Stratton St. Margaret
Has Richard James won any awards?
Yes. In The Trusted Agent 2026 awards: Richard James, Stratton St. Margaret won Trusted Agent; Richard James, Rushden won Platinum; Richard James, Mill Hill won Trusted Agent; Richard James, Royal Wootton Bassett won Trusted Agent; Richard James, Wellingborough won Trusted Agent; Richard James, Highworth won Trusted Agent; Richard James, Wroughton won Trusted Agent.
