Every review we hold for the Stratton St. Margaret office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe Richard James team did a great job managing the sale of our property while we were overseas throughout the whole process. Very professional and informative of the events as occurred. Thank you all very much.
Marie · 16 September 2021
Agent replied · 7 June 2023
Thank you for the lovely review Marie
★★★★★ 5/5
GoogleThis was my first house sale and Richard James were really friendly and helpful and guided me through every step. My house sold really quickly and I had a huge number of viewings so the marketing and pricing must have been spot on. There …
Vicci · 8 October 2018
Agent replied · 7 June 2023
Thanks for the review Vicci. It’s great to hear you had a good experience and have recommended us! We will pass this on to the team at Stratton and the after sales team.
★★★★★ 5/5
GoogleMy husband and I have had an overall great experience with buying our first home. We have been informed via phone calls / voicemails and emails to let us know all the updates each step of the way. We would highly recommend this estate …
Mary-Kate · 8 October 2018
Agent replied · 7 June 2023
Thank you for your review and 5 stars Mary-Kate! We are so glad you enjoyed your experience with us and wish you all the best in your new home!
★★★★★ 5/5
GoogleWe recently completed our house purchase through Richard James, and were awkwardly part-way through when the COVID-19 lockdown occurred. Even with this, the team at Richard James did all that they could to ensure that the purchase could be …
Jon · 8 October 2020
Agent replied · 7 June 2023
Hi Jon, thanks for the review. Really pleased to have helped you with your purchase - especially as you say, during COVID-19 and some trying times. The team will be really pleased with this 5 star rating so thanks again and good luck with the future. Hopefully we will see you again soon.
★★★★★ 3/5
GoogleThe photos taken by Nicole of my house were excellent! However, the rest of my experience with RJ has had it’s ups and downs. I didn’t feel the contract and small print was explained properly to me. It was all very rushed. Thankfully, …
Sharon · 8 October 2018
Agent replied · 7 June 2023
Sharon, Thank you for your review. We appreciate your honest feedback and will address what we can as it is always our aim to give you a 5 star experience. Its pleasing to hear that you have had some positives along the way and rest assured we will do our best to improve for the future.
★★★★★ 5/5
GoogleWould highly recommend Richard James estate agent, they have been so helpful throughout our experience of buying a home from them. Every week we have had a phone call to keep us posted of any developments, which has been really nice to have …
A customer · 8 October 2018
Agent replied · 7 June 2023
Thanks for the review Paul and Maria. So glad we have been able to help with your purchase and we look forward to helping you and your friends/family in the future. Good Luck in your new home.
★★★★★ 5/5
GoogleNothing was too much trouble for Cameron at Richard James, he kept us informed with property details as they came on the market, and on numerous occasions fitted us in with viewings at very short notice.
Many thanks from my new home in Swindon.
Brian · 16 September 2018
Agent replied · 7 June 2023
Hi Brian, thanks for the review. Its great to know Cameron did a fab job. We have passed on your comments to him. We are pleased we were able to help and hope to again in the future.
★★★★★ 5/5
GoogleFrom start to finish all the team have been very friendly and curtious. There understanding to our needs and tried to gain the best possible price within the time frame. The final voice of Sharon from sales was always a delight especially …
Alan · 8 October 2018
Agent replied · 7 June 2023
Thanks for the review Alan! So pleased you had a great experience with us. I will pass this back to the team!
★★★★★ 4/5
GoogleGreat people thank you
Rg6 · 17 May 2024
Agent replied · 2 January 2024
Thank you so much for your kind words! We are delighted to know that you had a great experience with us. Our team works hard to provide excellent service, and it's always satisfying to hear that we've succeeded in making our customers … More
★★★★★ 5/5
GoogleTook a risk in changing agents but viewing and house sold for asking price before hitting general market
Alanah and Anthony very professional and understanding without pressure
Highly recommend
CHRISSIE · 17 May 2022
Agent replied · 7 June 2023
Thanks for leaving us such a lovely review, Chrissie. We are so pleased to hear this and will pass on your words to Anthony & Alanah.
★★★★★ 5/5
GoogleRichard James sold our property within 1 week, it was priced competitively and they were a little more expensive than other Estate Agents, however they were the best choice. We used another local estate agent previously, they were cheaper, …
Steve · 8 October 2019
Agent replied · 7 June 2023
Thanks for the review Steve! So glad you had such a great experience, good luck with the move.
★★★★★ 5/5
GoogleGreat service by these guys! Lots of contact and feedback given during the different stages of selling and purchasing, also having the weekly updates right up until moving day made the whole process pretty much stress free!
Highly recommend :)
Charlotte · 16 September 2019
Agent replied · 7 June 2023
Thanks for the review Charlotte
★★★★★ 5/5
GoogleGreat photos, lovely description many viewings planned as soon as it went on market an offer was received with 2 days. The service provided was very good I never had to do anything and regular updates were always very reassuring
Steve · 16 September 2019
Agent replied · 7 June 2023
Thanks for the review Steve!
★★★★★ 5/5
GoogleI can not fault the service and communication I have received fro Sharon. As any move there has been unforeseen issues and Sharon has kept me up to date at all times.
Terence · 16 September 2021
Agent replied · 7 June 2023
I'm so glad to hear you've had a positive experience with Sharon! It sounds like she's been doing a fantastic job of keeping you informed throughout the moving process. If you have any more questions or concerns, feel free to reach out.
★★★★★ 5/5
GoogleBrilliant service from everyone at the East swindon office. From Nick giving advice on valuation and marketing, to Georgia showing us round suitable properties, answering our questions and assisting with price negotiations. A special thank …
Kat · 8 October 2020
Agent replied · 7 June 2023
Thank you for the lovely review Kat! So great to hear you had a good experience with us
★★★★★ 5/5
GoogleI met the estate agents many months ago.
They were always very helpful and aware we were under stress after our son died. They listened. We had plenty to ask and say. The result was excellent. There …
Cleveland · 8 October 2019
Agent replied · 7 June 2023
Thank you so much for the review Cleveland! We are so pleased you had such a great team to look after you through this difficult time.
★★★★★ 5/5
GoogleExcellent service from Richard James at their Stratton office. From the first meeting with Mark, through to Alana doing the viewings and the other guys involved we were kept informed al of the way. …
Ronald · 8 October 2020
Agent replied · 7 June 2023
I'm thrilled to hear about your positive experience at Richard James in Stratton! It sounds like Mark, Alana, Sharon, and the team went above and beyond to make sure you were well taken care of throughout the process. We're so glad we could be of help and look forward to assisting you in the future!
★★★★★ 5/5
GoogleBoth my wife and myself found Tracey very professional helpful and caring in our search for a property.. Tracey quickly assessed our requirements and did her up most to find us a property . …
Terry · 8 October 2020
Agent replied · 7 June 2023
Thank you so much for your kind words, Terry and Veronica! We are thrilled to hear that you had a positive experience with Tracey and our team. We always strive to be professional, helpful, and caring, and we are so glad we could assist you … More
★★★★★ 5/5
GoogleRichard James staff great at keeping us up to date, very helpful with contacting solicitors and chasing made the stressful parts of the move less of a pain.. Bottle of bubbly with the keys unexpected and welcome bonus.
Paul · 16 September 2019
Agent replied · 7 June 2023
Thank you for the lovely review Paul! Good luck in your new home
★★★★★ 5/5
GoogleMany thanks to Sharon for assisting my first house purchase - great communication and a credit to the company.
Nick · 16 September 2020
★★★★★ 5/5
GoogleHappy with team... from 1st visit, to receiving phone calls from the Post Sales team. Communication could be improved on by login details of phone calls and visits. …
Bryan · 8 October 2021
Agent replied · 7 June 2023
Thank you for your review! We are always open to how we can improve so thank you for the feedback. We are looking to improve out systems in the future to help stop this going forward.
★★★★★ 5/5
GoogleWe recieved a very professional service, Sharon kept us updated on all aspects of the sale.
Pete · 16 September 2020
★★★★★ 5/5
GoogleI can't thank the team in the Stratton office enough for all their help and support whilst selling my home. They showed potential buyers throughout the whole sale process providing advice and feedback when necessary. …
Jacquie · 8 October 2018
Agent replied · 7 June 2023
Jacquie, thanks so much for the great review. We are really pleased to have helped you an we hope that we can help you and any friends/family in the future. Good luck!
★★★★★ 5/5
GoogleRichard James, my first experience purchasing a home and the team members here made experience simple and answered every single question I had, along side arranging last minute visits to ensure everything is in order. …
Cassie · 8 October 2018
Agent replied · 7 June 2023
Thanks for the great feedback Cassie. Glad we have helped you move and hope to help you again in the future.
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