Every review we hold for the Stratton St. Margaret office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom the viewing until the end of buying our first property, Richard James have been incredible, Anthony who showed us around the house was very informative and sharon helping us along the way with any queries or problems have been amazing. Could not recommend them more! Thank you for helping us buy our first property.
Matt · 16 September 2019
Agent replied · 7 June 2023
Thank you for the 5 star review Matt & Kerry! So pleased you had such a great experience with our East Swindon Office! Customer service is so important to us
★★★★★ 5/5
GoogleAll staff are very friendly and are working hard to find the right property for their customers. Alanah Edwards is providing excellent customer service - very patient and fantastic communication. I would highly recommend Richard James.
Jay's · 16 September 2020
★★★★★ 5/5
GoogleMy wife and I have been on the house market looking for a property for a few weeks. To say we’ve seen a number of properties with various agents is an understatement! A few days ago we viewed a property with Tracey Williams from the Swindon …
Simon · 8 October 2021
Agent replied · 7 June 2023
Thanks for your review Simon! We are so pleased to hear this and strive to provide personable and professional relationships with all of our clients. We will be sure to pass on your kind words to Tracey. :-)
★★★★★ 5/5
GoogleI would recommend Richard James to anyone, I would like to thank Antony he was 100% professional knew what he was talking about and what we had to do to get the house sold. …
Rachel · 8 October 2020
★★★★★ 5/5
GoogleThank you very much to Anthony, Tracey and the rest of the team at Richard James on Grange Drive. In a very short space of time, they valued our house, took photos/measurements to list our house for sale and then sold the property in less …
Daniel · 8 October 2021
Agent replied · 7 June 2023
Thank you for your kind words! We are thrilled to hear about your positive experience with our team at Richard James on Grange Drive. We strive to provide excellent service and support every step of the way. Thank you for recommending us, and please don't hesitate to reach out if you need any more assistance in the future.
★★★★★ 1/5
GoogleArranged a viewing for a property over the phone and was told an email confirmation would come through. It never did. arrived at what we thought was the property but was unsure of the house number as did not receive full details from …
Sam · 8 October 2021
Agent replied · 7 June 2023
Hello Sam,
Firstly, please let us apologies for the poor and unprofessional experience that … More
★★★★★ 5/5
GoogleI have completed exchange of contracts on a property in Swindon which I found through Richard James Estate Agents. My experience with Richard James Estate Agents right from the first call I made to setup a viewing to the last day when the …
Tanveer · 8 October 2021
Agent replied · 7 June 2023
WOW! we are blown away. Thank you so much for taking the time to leave us such a fantastic review. We will be sure to pass on your thoughtful comments to our team in East Swindon and to Hayley. Thank you :-)
★★★★★ 5/5
GoogleHonestly, the best service I have received from agents. Tracey in particular was amazing with us and really took the time to understand our wants and dislikes. We were never spammed with a list of properties but rather a carefully selected …
Ali · 8 October 2021
Agent replied · 7 June 2023
I'm so glad to hear about your positive experience with Tracey and the team - they truly go above and beyond to provide exceptional service! Your kind words are greatly appreciated, and we look forward to helping you with any future business needs.
★★★★★ 5/5
GoogleWe have brought and sold our house though Richard James with the help from Gareth, he really did go the extra mile for us. He listen to all our needs for our next house and really did manage to find a good match for us, I would use Richard James again.
Anthony · 16 September 2018
Agent replied · 7 June 2023
Anthony, Thanks for the review. We are glad to hear Gareth went the extra mile and has helped you find your next home. Best of luck and hopefully we will be able to help you again in the future.
★★★★★ 4/5
GoogleHi, I found Sharon very efficient in dealing with our sale however I am not so enamoured with the original service from the estate agent. Firstly it has taken from April until now to finalise sale of property. This was due to the inability …
Patrick · 8 October 2020
Agent replied · 7 June 2023
Thank you for your review Patrick. We are sorry you feel this way and we take feedback very seriously. We will pass the comments onto the manager of the branch you have dealt with.
★★★★★ 5/5
GoogleI had the pleasure to have dealings with Sales Progressors firstly Sharon Clark and laterly Sam Shenton. What a credit these two are to Richard James. Always upbeat, cheerful, ready to act immediately with any concerns, while always keeping …
John · 8 October 2021
Agent replied · 7 June 2023
John! We are so pleased to hear about your great experience with both Sharon and Sam. We love having them as part of our RJ family so don't get too many ideas, hehe but we will be sure to pass your kind message on to them both!
★★★★★ 5/5
GoogleMy whole journey of buying a perfect home was just been taken care by Richard james team,and I can proudly say that they are the best and they by all means have the best houses to offer you.i would specially like to say a big thank you to …
Ivo · 8 October 2018
Agent replied · 7 June 2023
Ivo, Thanks so much for the review. Really pleased Nicole and Cameron have been able to help you in your search. We have passed on your feedback and hope to help you again in the future.
★★★★★ 5/5
GoogleCommunication was flawless. I had more contact with Sharon than I had with my own solicitors and don’t know what we would have done without her. Never left me waiting and kept me in the loop every step of the way for a very long winded …
Jessica · 8 October 2019
Agent replied · 7 June 2023
Thank you for the lovely review Jessica! Wishing you all the best in your new home and look forward to hopefully dealing with you in the future (not too soon though hopefully)
★★★★★ 5/5
GoogleWe have had a very positive experience selling our property through Richard James. Beginning with a friendly but well prepared, professional initial valuation by Nick, regular up-dates about viewings from Georgia, a quick sale and finally, frequent and helpful follow-up by Sharon on the Sales Progression Team.
Chris · 16 September 2019
Agent replied · 16 September 2026
Thanks Christine for the lovely review
★★★★★ 5/5
GoogleThe best estate agency in Swindon I believe. Responsive, professional and well priced but they also deliver results, quickly. Anthony and Sharon have been fantastic but I suspect the whole team operate at a similar level to consistently …
Duncan · 8 October 2021
Agent replied · 7 June 2023
WOW, Thank you for the review Duncan! We are so pleased to hear about your fantastic experience! We will be sure to pass on your message to Anthony & Sharon.
★★★★★ 5/5
GoogleWe have had a very positive experience selling our property through Richard James. Beginning with a friendly but well prepared, professional initial valuation by Nick, regular up-dates about viewings from Georgia, a quick sale and finally, frequent and helpful follow-up by Sharon on the Sales Progression Team.
Christine · 8 June 2019
Agent replied · 7 June 2023
Thanks Christine for the lovely review
★★★★★ 5/5
GoogleFrom day one of looking for our first home Richard James were the most approachable team and even informed us of a mortgage adviser that we also went with. Yasmin, Nicole and Sharon are to name but a few of the team that went beyond what is …
Leona · 8 October 2018
Agent replied · 7 June 2023
Leona, Thanks for the review. We are really pleased to have been able to help you. We look forward to helping you again in the future and any friends/family you can recommend! We have passed the feedback on to our team in East Swindon. Good luck in your new home.
★★★★★ 5/5
GoogleBoth mark and Georgia in the east Swindon sales team did a fantastic job in putting the house on the market and the sale of the house. However a special mention goes to Sharon Clark our progress chaser, unfortunately we were in a long chain …
Sean · 8 October 2019
Agent replied · 7 June 2023
Thanks for the 5 star review Sean! I will ensure this review gets passed back to the staff involved
★★★★★ 5/5
GoogleAfter just 8 weeks with an alternative Estate Agent, I wasn't having much luck, both with viewings and activity. I was referred to Richard James by a friend, who had had a brilliant service, hence my descion to contact Mark at Richard …
Anne · 8 October 2020
Agent replied · 7 June 2023
Hi Anne. Wow! thanks for the review, Mark will be over the moon. Its been a difficult time as you know. We are pleased to have helped you and we wish you all the best and hope to work with you again in the future.
★★★★★ 5/5
GoogleRichard James were very responsive with the initial listing and advertisement of my house, publishing quickly and generating mass interest. A buyer was found quickly. Following this their sales progression team kept me up to date with …
J · 8 October 2021
Agent replied · 7 June 2023
Thank you for taking the time to leave us this review J B, we are so pleased to hear this :-) We are glad that you would recommend us to others!
★★★★★ 5/5
GoogleWe carried out a viewing of our prospective property with Richard James East Swindon. Alanah carried out the viewing with us and I can not recommend her highly enough for her professionalism. We made an offer there and then which Alanah …
Andrew · 8 October 2020
Agent replied · 7 June 2023
Thank you for the 5 star review Andrew! So pleased you are happy with the service you have received
★★★★★ 5/5
GoogleIt has been a great experience from Richard James from the valuation from Anthony through to completion. Sharon has kept me updated at all times through the process and would highly recommend them.
Tina · 17 May 2022
Agent replied · 7 June 2023
Thank you for taking the time to leave us a 5 star review, Tina! We really appreciate it and will pass on your lovely comments to Anthony & Sharon :-)
★★★★★ 5/5
GoogleI invited Richard James to value my home and was very impressed with the professionalism conducted by Nick Sollis. His knowledge of the market and local area is brilliant, and I feel he is by far the best man to handle the sale of my home.
Phil · 16 September 2018
Agent replied · 7 June 2023
Thanks for the 5 stars and review Phil! So glad you had a good experience with Nick. We will pass this back to him
★★★★★ 3/5
GoogleRichard James sold our house, which is great! However, I felt we had to continuously push for activity and, if we hadn't adamantly refused to drop our price because we knew our house was worth what we had marketed it for, they would …
Charli · 8 October 2019
Agent replied · 8 November 2024
I am sorry to hear you feel you haven’t received a great experience from us. We strive to achieve top customer service for our clients and are always trying to improve so take feedback very seriously. We will look into this internally with … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
