Trusted Agent profile · Stourbridge

Connells Lettings Stourbridge reviews

4.6

★★★★★ Excellent

296 reviews across 1 platform

11b St. Johns Road, Stourbridge, DY8 1EJ

Connells Lettings's office in Stourbridge, at 11b St. Johns Road, is rated 4.6 out of 5 across 296 reviews on 1 platform, including 296 Google reviews rated 4.6.

Google logo

4.6 / 5

296

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Stourbridge office, from every platform, shown as written. First names only.

5/5

Google

Had the pleasure in dealing with Kaya and John. No question was ever too much for them. They both really helped us in the smooth process of selling the house. Would recommend Connells to anyone looking at selling

Sarah · 3 November 2024

Agent replied · 10 November 2024

Thank you Sarah for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

John Davies and Ben went above and beyond to guide us through our first house move in 24 years . Although we experienced problems with the first buyer we got there in the end . Our house sold within hours of being on the market well above the asking price. Totally recommend John and his team .

TERRY · 14 June 2022

5/5

Google

I didn’t buy or sell a property through Connells but I used their financial services. Rosie has been fantastic every step of the way. She explained every part of the process and spent the time to find the best mortgage to suit my needs, and was always on hand to help with any queries I had. I wouldn’t hesitate to recommend Rosie for anyone looking to take out a mortgage.

Janina · 15 June 2019

5/5

Google

I’ve just moved into a new property and received amazing service. James was just really helpful and informative throughout the whole process.PositiveProfessionalism

Leanne · 27 August 2022

Agent replied · 13 June 2024

Thank you so much for taking the time to leave us a five-star review. We are so happy to hear James has been helpful, informative and, provided a great service. If you ever require anything else from our team, we will be more than happy to help.

5/5

Google

Connells were fantastic. John Davies presented us with a clear and concise plan to sell, after an open day we received an offer at asking price. Victoria Dimmock was excellent throughout the sale process itself providing updates and continuing to chase the buyer where necessary. I would strongly recommend Connells Stourbridge to anyone looking to sell property in the area.PositiveResponsiveness, Professionalism, Value

Joe · 14 June 2021

5/5

Google

I recently sold my property through Connell’s, although this was a lengthy process Kaya in particular was extremely helpful and professional at all times and helped with every query i raised. She is an incredible team member and an asset to the company! Thank you again for all your assistance.

Amber · 13 February 2024

Agent replied · 13 June 2024

Amber, thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I can’t thank Kaya and Charlotte enough. Charlotte was so helpful and knowledgeable. Kaya was always at the end of phone and did everything she could to ensure a successful completion. I can’t thank the whole team enough and would recommend them to anyone.

Katie · 14 June 2023

5/5

Google

Absolutely amazing for lettings, let six of my flats out with them got messed around by other agents for months then Stourbridge Connells lettings was straight on it !! Great to communicate with always got back to my emails ! Outstanding !!!

Reece · 27 June 2024

Agent replied · 26 August 2024

Thank you for your thoughtful 5* review Reece! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

10/10 service this is the second time we have used Connells Stourbridge with a special thank you to James Tramaseur helping us find our second home! James was extremely helpful and made it a stress free process. I highly recommend Connells Stourbridge.

Scott · 14 June 2023

5/5

Google

LOOKING FOR RENTED ACCOMMODATION James was fantastic although we never found anything in our preferred area James went out of his way to talk to landlords and find new listings for us we would definitely recommend them and James again and should we need help again that is where we would use

Deborah · 14 June 2022

5/5

Google

Ben went above and beyond to help me sell my flat when others had failed. I was away with work for months on end and unable to return to my old property to make sure everything was OK. However, John and Ben gave me the peace of mind that they had everything in order for me. They made everything so easy.

Vanessa · 14 June 2020

5/5

Google

I’m really grateful to Connells Sturbridge for their help with my home, Zac was amazing he came prepared, knew his stuff and answered all the questions I had. His responses have been speedy and I’m really grateful for the help.

Jess · 14 June 2023

5/5

Google

I highly recommend Will and James in the Lettings Department. In the last 6 months, i have used Will twice, and both times he has found good tenants for both properties within 24hrs. Highly recommend if you're looking for a reliable estate agent for letting purposes.PositiveResponsiveness, Quality, Professionalism, Value

Jodie · 14 June 2022

5/5

Google

Had a really good experience with Connells. Had a fairly stressful purchase (standard I think) and have to say Katie kept me sane at times. Throughout the process her professional efficiency and friendly reassurance stopped me from panic and pulling out on more than one occasion. Now I am in my new house which I love I really can’t thank her enough.

Ruth · 15 June 2019

5/5

Google

Throughout the whole selling process the Stourbridge team, John, Vicky and Ben were friendly, helpful and very professional. They were always available whenever we needed them to guide us through the process. We would have no hesitation in recommending Connells at Stourbridge to anyone selling or buying a home in their area.PositiveResponsiveness, Quality, Professionalism, Value

Kevin · 14 June 2021

5/5

Google

Danielle had been very helpful and informative throughout my first rental process. Her immediate responses, profession and direct approach had made the deal went smoothly in a short period of time.

Chu · 8 October 2024

Agent replied · 22 October 2024

Thank you for your brilliant 5* review and thank you for your kind words Chu. Best wishes, Lucy, Customer Relations.

5/5

Google

I am impressed by the speed and efficiency demonstrated throughout the mortgage process with Connells. Kaya, in particular, consistently provided prompt assistance, readily addressing any enquiries I had, and maintained regular communication to keep me informed of developments at every stage of the process.

Rory · 13 February 2024

Agent replied · 13 June 2024

Many thanks for the great 5* review and your kind words Rory. Best wishes, Lucy, Customer Relations.

5/5

Google

Great experience kaya has been excellent all the way though, very personal experience from home viewings to talking though all stages of sale. Zac was excellent too correct valuation complete sold the property at asking price. Very happy

K · 14 June 2023

5/5

Google

I have recently had dealing with Connells and I have to say I will never use any other estate agents. Will was extremely professional and went above and beyond to ensure a smooth process. Thanks Will for everything.

Thomas · 14 June 2023

5/5

Google

Kaya tibbetts who dealt with the sale if our house, has been absolutely brilliant. She answered all questions, and sorted out any issues during the sale. Cannot recommend enough.. and a huge thank you to kaya and all the team at connells in stourbridge .

Vicki · 14 January 2024

Agent replied · 13 June 2024

Thank you for your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Kaya was excellent from start to finish on our recent purchase, great communication, easy to talk to and just made the whole process of buying a house very easy and stress free. Would highly recommend Stourbridge Connells.

Ben · 14 June 2023

5/5

Google

Just wanted to say what fantastic service and support I received from Kaya and Charlotte in stourbridge branch in what at times became a frustrating process, but the help and guidance received was very much appreciated!

Jack · 27 June 2024

Agent replied · 26 August 2024

Jack many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

James Tramaseur of Connells Stourbridge was superb. Helped a family member secure a rental property in a new area. Polite, friendly, helpful. Would definitely recommend. Connells have helped us before in another area and again first class service. Thank you very much.

H · 28 December 2022

5/5

Google

Pema did a fantastic job showing us around three wonderful houses. Would highly recommend their services.

Greg · 12 April 2025

Agent replied · 30 July 2025

Thank you for your kind words! We are thrilled to hear that Pema provided you with a fantastic experience while touring houses. Thank you for your recommendation. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Connells Lettings's Google reviews

Questions about Connells Lettings Stourbridge

How many reviews does Connells Lettings Stourbridge have?

Connells Lettings's Stourbridge office has 296 reviews across 1 platform: 296 on Google.

What is Connells Lettings Stourbridge's rating?

Connells Lettings Stourbridge is rated 4.6 out of 5 across all 296 reviews, and 4.6 out of 5 on Google from 296 reviews.

Where is Connells Lettings's Stourbridge office?

Connells Lettings Stourbridge, 11b St. Johns Road, Stourbridge, DY8 1EJ.

The Trusted Agent

Is this your office? Claim your page.