Every review we hold for the Stonehouse office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMany thanks for all the work that you and your team have done to conclude the sale in Leonard Stanley. Not a straightforward sale after the cooling of initial interest, but the way in which the eventual deal came about from your skill in stitching together all the potential buyers and sellers in the chain was impressive.
Very much a more comprehensive and professional service than I have ever received from an estate agent, and I would very definitely recommend Naylor Powell to anyone selling a house.
Colin · 12 June 2023
Agent replied · 11 June 2024
Thank you ever so much for your kind review Colin, we are thrilled to hear you were so happy with our service! The whole Stonehouse team would like to wish you all the best for the future!
★★★★★ 5/5
GoogleFantastic service and wonderful help provided in the sale of our house. The sale was carried out virtually due to the exceptional circumstances of the present Covid 19 pandemic. Alistair and his team are extremely efficient. Nothing is too much trouble for this Stonehouse branch of Naylor Powell!
Anne · 12 June 2021
Agent replied · 11 June 2024
Thank you for your kind words and positive review. It was our please to help assist in the sale of your property and we wish you all the best in the future!
★★★★★ 5/5
GoogleThe team at Naylor Powell Stonehouse were so helpful the whole way through the process of buying our first house. Always friendly. Communication was excellent. Gave us advice and support all the way along. Highly recommend them!
Beth · 23 October 2022
Agent replied · 22 October 2024
Many thanks for your lovely words! It was a pleasure being able to help you in the process of buying your first home. Naylor Powell look forward to seeing you both around Stonehouse.
★★★★★ 5/5
GoogleJasmine, Ruth and the team were and are awesome! Thank you for all your help and assistance - we’d definitely use you again!
E · 14 November 2023
Agent replied · 11 June 2024
Thank you Alex, it was an absolute pleasure working with you on both your sale and purchase. If you ever need to move again, we would be more than happy to help. From the team at Stonehouse.
★★★★★ 5/5
GoogleWe recently sold our house with Naylor Powell .
The whole team were fantastic . Professional , approachable and friendly .
They kept us informed throughout the whole process . Everything went so smoothly . Would highly recommend this Estate agent .PositiveResponsiveness, Professionalism
Ash · 24 August 2021
Agent replied · 11 June 2024
The whole team in the Stonehouse branch of Naylor Powell really appreciate you taking the time to leave us such a great review. We wish you both all the very best for the future!
★★★★★ 5/5
GoogleAlistair, Leah and Chloe went above and beyond to make our house purchase as stress free as possible. Always responded to our calls and emails. And always friendly and helpful. Would securely recommend. Best experience of an estate agency and would definitely recommend!PositiveResponsiveness, Professionalism
Jo · 12 June 2021
Agent replied · 11 June 2024
Thank you very much for your positive review, it was a pleasure helping you to secure your dream property! All the best from the whole Naylor Powell team here in Stonehouse.
★★★★★ 5/5
GoogleI have found the ream at Naylor Powell,
Stonehouse , to be amenable, helpful and friendly. The sale took a very long time to complete, but we were kept up to date, regularly, and when we enquired about it always had a response.
Thank you.
Valerie · 16 January 2025
Agent replied · 23 January 2025
It was lovely to work with you during the sale of your property. We are wishing you well in your new home.
★★★★★ 5/5
GoogleExcellent, informative home visit by Ruth to value our own property. Good advice regarding local market conditions. No pressure from the estate agent to hurry to market or sign contract.
When we went to view a property, Ronan from Naylor Powell was polite, helpful and knowledgable about the house we were looking at. He gave us plenty of time to look around and was able to answer our questions.
Giles · 14 November 2023
Agent replied · 11 June 2024
Thank you very much for your kind review and we would be happy to assist you in the future. From the team at Stonehouse.
★★★★★ 5/5
GoogleAlistair and his team are excellent. Incredibly responsive throughout the process and helped us sell and move in a short timeframe. Would highly recommend!
C · 24 August 2023
Agent replied · 23 August 2024
Thank you so much for your feedback, we are glad you had such a positive experience! The whole Stonehouse team wish you all the very best in your new home!
★★★★★ 5/5
GoogleExcellent service as always from Jasmine, Taylor and Ruth at Naylor Powell. Communication throughout has been outstanding and they have all being fantastic from start to finish! We are so glad we chose Naylor Powell to sell our home with. I highly recommend. Very professional. :)
Kayleigh · 17 December 2024
Agent replied · 24 December 2024
Kayleigh thank you and it has been a pleasure working with you.
★★★★★ 5/5
GoogleJasmine was very helpful and gave us plenty of information while valuing our property
Djhammer50 · 13 March 2024
Agent replied · 11 June 2024
Thank you for your kind review.
★★★★★ 5/5
GoogleViewing was easily arranged, and agent had the facts on the property to hand. Thank you
Ashton51 · 13 January 2024
Agent replied · 11 June 2024
We are pleased that your viewing was easy to arrange and you were given the information required.
★★★★★ 5/5
GoogleUsing Naylor Powell was a straight forward process, with a lovely team, who got the job done. Thank you.
Jane · 14 October 2025
Agent replied · 12 November 2025
Thank you Jane for your lovely feedback, it has been a pleasure working with you and we look forward to handing the keys over to you soon.
★★★★★ 5/5
GoogleAlistair and his team are excellent. Incredibly responsive throughout the process and helped us sell and move in a short timeframe. Would highly recommend!
Chris · 12 June 2023
Agent replied · 11 June 2024
Thank you so much for your feedback, we are glad you had such a positive experience! The whole Stonehouse team wish you all the very best in your new home!
★★★★★ 5/5
GoogleA brilliant Estate Agency! Alistair and the team have a wealth of local knowledge and experience. Their customer service is outstanding - highly recommended!
Paul · 12 June 2023
Agent replied · 11 June 2024
Thank you very much for your great feedback. It is always a pleasure being able to work alongside you and the team!
★★★★★ 5/5
GoogleJasmine has been amazing, super friendly and really efficient. Thank you for all your help!
Joe · 13 January 2024
Agent replied · 11 June 2024
Thank you for your lovely review.
★★★★★ 5/5
GoogleRuth and her fantastic team provided a friendly and professional service throughout the entire sales and moving process. We highly recommend Naylor Powell estate agents, and thank you for making the process such a positive one!
Debbie · 13 March 2025
Agent replied · 14 April 2025
It has been an absolute pleasure working with you and the Stonehouse team wish you well in your next chapter. Looking forward to seeing how your new home will be transformed.
★★★★★ 5/5
GoogleOutstanding customer service. Looking for houses in the area the whole team at Naylor Powell, specifically Calum and Chloe were highly impressive.
Damien · 12 June 2023
Agent replied · 11 June 2024
Thank you so much for your positive review. The Stonehouse team wish you all the best in the future!
★★★★★ 5/5
GoogleChloe, and before her Leah, gave exceptional service after a sale had been agreed. They were so supportive during a very difficult time when we were caught with a totally ineffective conveyancer on our side. They kept communication open between us and our buyer, and when the sale eventually fell through, quickly found us another buyer. This sale, with another solicitor, was completed in less than 2 months.
The whole team at Stonehouse Naylor Powell were unfailingly positive, responsive and supportive. We would have no hesitation in giving any future sales to them.PositiveResponsiveness, Professionalism
Chris · 12 June 2022
Agent replied · 11 June 2024
The whole Naylor Powell team here in Stonehouse would like to thank you for your glowing review. It was not always easy, but we got there in the end! We would like to wish you all the very best for the future.
★★★★★ 5/5
GoogleJasmine showed me around two properties on Saturday, she was not pushy, she was super helpful and understanding it what we are looking for in a home, thankyou Jasmine :-)
Lauren · 12 May 2025
Agent replied · 28 May 2025
Thank you for your kind review, we hope we can find you your next home.
★★★★★ 5/5
GoogleJasmine and the team have provided great service with excellent communication.
Elaine · 13 January 2024
Agent replied · 11 June 2024
Thank you Elaine for your kind review.
★★★★★ 5/5
GoogleRuth Bartlett was a pleasure to deal with and was extremely helpful.
Corina · 14 December 2023
Agent replied · 11 June 2024
Than you Corina, should you wish to sell in the future, we would welcome the opportunity to assist you.
★★★★★ 5/5
GoogleBuying a first home all on my own is hard work, but Jasmine and co have been helpful and enthusiastic, helping me line up all the details and documents I will need. So nice to have pro-active people who chase me, as I am forgetful!
Tilly · 23 August 2024
Agent replied · 22 October 2024
Thank you for your kind feedback, it has been a pleasure working with you.
★★★★★ 5/5
GoogleJasmine provided a pre-valuation on our house pending building works that will commence soon. She was very considerate and friendly and had clearly done homework on the location and likely prices should we decide to sell. Very good service offered by NP.
CeeBee · 8 October 2024
Agent replied · 22 October 2024
Thank you for your valued feedback, do let us know if we can assist you in the future,
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