5/5
GoogleExcellent estate agents , if I ever move again Naylor Powell are the ones for me
Agent replied · 22 October 2024
Thank you, it is great to be working with you on your purchase property.
Trusted Agent profile · Stonehouse
Naylor Powell Stonehouse reviews
★★★★★
199 reviews across 2 platforms
Regent House, 1 Bath Road, Stonehouse, GL10 2JD
Naylor Powell's office in Stonehouse, at Regent House, is rated 4.8 out of 5 across 199 reviews on two platforms, including 187 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Naylor Powell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Stonehouse office, from every platform, shown as written. First names only.
Google5/5
GoogleNaylor Powell were very helpful and very professional with the selling of my late father's property. They marketed the property very well and sold it, they kept us informed through the whole sale. I would not hesitate to use them again if I were to be selling my property.
Agent replied · 11 June 2024
Thank you for your kind words and positive review. It was our pleasure to help assist in the sale of your property and the whole Naylor Powell Stonehouse team wish you all the best for the future.
5/5
GoogleVery efficient & kind, made the process a lot easier, I would highly recommend
Agent replied · 22 October 2024
Thank you Hetty, wishing you well in your new home.
5/5
GoogleI met Ronan for a property viewing this week, he was very knowledgeable about the property, while being polite and caring, thank you.
Agent replied · 11 June 2024
Thank you for your kind review, we hope we can show you additional properties in the future.
5/5
GoogleVery friendly and helpful only just put house on market but its good update sold house 3 times,and then moved during covid excellent job done by all staff in stonehouse branch can't recommend higher if you want an estate agents,go with naylor powel 10 ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐😊 …
Agent replied · 11 June 2024
Thank you very much for your review, we are glad you had such a positive experience. The whole Stonehouse team hope you are very happy in your new home!
5/5
GoogleOur viewing of a property today was greatly enhanced by an informative, empathetic and knowledgable Sales agent. We appreciated the honesty and sharing of information. Thank you.
Agent replied · 11 June 2024
Thank you Martine, we are pleased that you had an informative viewing. Please do let us know if you would like to visit the property again.
5/5
GoogleVery good experience working with Chloe and Alistair of Naylor Powell Stonehouse. Extremely professional and did a great job of trying to sell my property. I would highly recommend them.
Agent replied · 22 October 2024
Thank you for your kind review. We wish you the best of luck for your future in your new home!
5/5
GoogleWe had a really difficult sale (no fault of the agent) and the Stonehouse team were on hand all the way through and were incredibly friendly, helpful and professional. Would not hesitate to recommend them!
Agent replied · 11 June 2024
Thank you for your lovely feedback. It was a pleasure getting you into your new family home. The Stonehouse team wish you all the best for your future!
5/5
GoogleThe team at Stonehouse branch are extremely friendly and very approachable. They take the time to understand your current situation and work around you, to find your perfect new home. I would highly recommend them.
Agent replied · 11 June 2024
Thank you so much for your review Laura. We thoroughly enjoy working with you! All the best from the Stonehouse team!
5/5
TrustpilotFirst class service
First class service. Excellent communication skills and able guide through the complications of selling a property. The ever patient Robert was able to negotiate under very challenging circumstances and get the best outcome for me. Would certainly recommend.
5/5
GoogleGreat estate agents, ronan and Ruth both a pleasure to work with. Would always look to naylor Powell in the future to help all buying and selling
Agent replied · 11 June 2024
Thank you Luke for your feedback, we look forward to working with you again soon. From the Stonehouse Team.
5/5
GoogleWe purchased a house through Naylor Powell Stonehouse in August 2021. They were extremely professional in the face of what was certainly a pair of awful vendors who put them in difficult situations. Bottle of fizz on arrival and lovely service. Wouldn't hesitate to use again.PositiveResponsiveness, Professionalism
Agent replied · 11 June 2024
The whole team in the Stonehouse branch of Naylor Powell really appreciates you taking the time to leave us a positive review. It certainly was not easy at times, but we got there in the end and we hope you are very happy in your new home!
5/5
GoogleIt’s not easy moving home but we felt very confident in the professional and courteous manner in which Naylor Powell Stonehouse helped us through the whole process, Good Job guys….
Agent replied · 11 June 2024
Thank you for your kind words. It was great being able to help you find your forever home. Naylor Powell Stonehouse wish you both all the best for the future!
5/5
GoogleVery good experience working with Chloe and Alistair of Naylor Powell Stonehouse. Extremely professional and did a great job of trying to sell my property. I would highly recommend them.
Agent replied · 11 June 2024
Thank you for your kind review. We wish you the best of luck for your future in your new home!
1/5
TrustpilotAVOID THESE LYING UNPROFESSIONAL…
AVOID THESE LYING UNPROFESSIONAL THEIVES. They misinform you and SET YOU UP to LOSE ALL YOUR DEPOSIT MONEY. They took photographs at the inventory and LIED about them when leaving the tenancy. THEY FIDDLED THE DATE AND TIME STAMP showing faults that WERE NOT THERE on the inventory because they SET US UP to keep the deposit.They are aggressive,rude,MARC FOX IS A BULLY AND SEXIST CHAUVIST. The codes in the car park and door codes HAVE NOT BEEN CHANGED IN OVER 6 YEARS. SURVEILLANCE CAMERAS ON THE DOCKS DO NOT WORK SO BIKES, CARS and MOTORBIKES are BEING STOLEN OFTEN. Yet NAYLOR POWELL DO NOT CARE THEY DO NOTHING. THIEVES AND DRUG DEALERS FREQUENT AREA BECAUSE THEY KNOW HOW USELESS NAYLOR POWELL ARE. They are by far THE WORST COMPANY EVER - AVOID AT ALL COSTS>YOU HAVE BEEN WARNED!!!!
5/5
GoogleGreat estate agents, everyone is super helpful and really quick to get back to you. Would definitely use again if selling in the future.
Agent replied · 11 June 2024
Thank you for your kind feedback, it was a pleasure to work with you again. From all at Stonehouse.
5/5
GoogleHad a recent viewing with Jasmine. She was very friendly and welcoming. Very informative. Checked in with us promptly afterwards also.
Agent replied · 11 June 2024
Thank you for your lovely review, we hope to be able to find you your next home.
5/5
GoogleAbove and beyond - nothing was too much trouble! The team here are so lovely and were a pleasure to work with on our first house purchase.
Agent replied · 11 June 2024
Thank you so much for your kind words! The whole Stonehouse team are very happy for you and wish you all the very best in your new home!
5/5
GoogleWe have an excellent working relationship with the team at Naylor Powell Stonehouse. They are pro-active, on the ball and very efficient.
Agent replied · 11 June 2024
Thanks for your kind review Ramin, always an excellent service from Leeper Prosser.
5/5
GoogleGreat communication from Jasmine, weekly chasing all parties and reporting back. Very impressed and happy with service provided.
Agent replied · 11 June 2024
Thank you for your lovely review and pleased that you are happy with the service.
5/5
GoogleVery Professional allways willing to help keeping us updated with all the paperwork phone calls very good team and service
Agent replied · 11 June 2024
Thank you Paul, we are pleased that you have been happy with the service provided. Wishing you well for the future from the team at Stonehouse.
5/5
GoogleExcellent communication and continuous effort to get the chain organised and ready to complete. Very easy to talk to and felt supported along the way
Agent replied · 11 June 2024
Thank you so much for your feedback, we are glad you had such a positive experience! The whole Stonehouse team wish you all the very best in your new home!
5/5
GoogleFull credit to the team at Naylor Powell. Great comms and a caring attitude and a genuine interest in the properties they sell along with the people they deal with. A refreshing change!PositiveResponsiveness, Quality, Professionalism
Agent replied · 13 June 2024
Thank you so much for your kind words Simon, it was a pleasure helping you secure your next home! All the best from the Naylor Powell team here in Stonehouse.
5/5
GoogleVery helpful and friendly estate agent always willing to go the extra mile. Would highly recommend.
Agent replied · 11 June 2024
Thank you Claire, we always enjoy working alongside you and your team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Naylor Powell Stonehouse
How many reviews does Naylor Powell Stonehouse have?
Naylor Powell's Stonehouse office has 199 reviews across two platforms: 187 on Google, 12 on Trustpilot (across the whole business).
What is Naylor Powell Stonehouse's rating?
Naylor Powell Stonehouse is rated 4.8 out of 5 across all 199 reviews, and 4.9 out of 5 on Google from 187 reviews.
Has Naylor Powell won any awards?
Yes. In The Trusted Agent 2026 awards: Naylor Powell, Stonehouse won Gold.
Where is Naylor Powell's Stonehouse office?
Naylor Powell Stonehouse, Regent House, 1 Bath Road, Stonehouse, GL10 2JD.
