Trusted Agent profile · Stonehouse
★★★★★
199 reviews across 2 platforms
Regent House, 1 Bath Road, Stonehouse, GL10 2JD
Naylor Powell's office in Stonehouse, at Regent House, is rated 4.8 out of 5 across 199 reviews on two platforms, including 187 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Naylor Powell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Stonehouse office, from every platform, shown as written. First names only.
5/5
GoogleBig thanks to Ruth and her team communication at such stressful time and their patience first class Rob /Sue (.Swallowcroft)
Thank you for your review, it has been a pleasure working with you and we look forward to handing the keys over for your new home.
5/5
TrustpilotGood all round service
We have dealt with Naylor Powell Stonehouse several times now, both buying and selling through them. Each time there has been a change in staff members but they have all been great to deal with. This time we dealt with Ruth, Jasmine and Ronan. They are always friendly but also get the job done. Communication has been positive, keeping us updated where necessary. We would have no hesitation recommending Ruth and the team at Naylor Powell Stonehouse.
5/5
GoogleWe are currently in the process of selling and buying with Naylor Powell. Jasmine has been more than helpful throughout the process, answering all questions and providing us with alot of helpful information. Really happy with the overall service so far.
We are pleased that you are happy with the service provided by our Stonehouse Team. Thank you for your kind review.
5/5
GoogleSamantha Gracie-Davies showed us around a property. Was very knowledgeable and professional as well as being friendly. Very happy with the viewing Sami did
Thank you Hannah and Alex for your lovely review. Sami is an asset to the team and I am pleased that you found the viewing to be both knowledgable and professional.
5/5
GoogleNaylor Powell Stonehouse have been great. Kept us up to date with any developments straight away, organised viewings well and worked hard to get our property sold. Thank you Ruth, Jasmine and Ronan
Thank you Gareth for your kind words, it has been a pleasure working with you.
5/5
GooglePreviously had Jasmine out to view our property and then recently had a catch up following our extension. Will definitely use them in the future
Thank you Jack for your kind words, it would be great if we can work with you in the future.
5/5
GoogleCan’t speak highly enough of Alistair and the team. The whole way through they were easy to get hold of and helpful with anything we needed. They made the whole process seamless and took the stress out of selling. Would give them 6 stars if I could.
We really appreciate you taking the time to leave us such a positive review, thank you! The Stonehouse team would like to wish you guys the very best in your new home.
5/5
GoogleJasmine and her team have been great. Jasmine is very efficient, helpful, friendly and professional in every way. Kept me updated. Nothing is too much trouble
We are pleased that you had a positive experience with us, wishing you well in your next chapter.
5/5
GoogleNaylor Powell and specifically Alistair were a great estate agent. Their service was always provided with a smile and was second to none. Quick responses always, easy to get hold of and chasing up solicitors (which we all know can be difficult) to obtain updates was brilliant. Would highly recommend using them to anyone!PositiveResponsiveness, Quality, Professionalism
Thank you for your kind words and positive review. It was our pleasure to help assist in the sale of your property and the whole Naylor Powell Stonehouse team hope you are very happy in your new home!
5/5
GoogleIt was lovely to meet Daisy. She was very friendly, accommodating and helpful! Prompt in sending us other brochures for us to consider.
Thank you Cat for your feedback. Daisy provides a friendly and professional approach at viewings and we hope to be able to find you your new home.
5/5
GoogleVisited the office in Stonehouse for a coffee morning in aid of McMillan. Ruth and her team have helped us rent, buy and sell our properties over the past few years so it’s always a pleasure to see them all.
Thank you very much for your kind review, it has been a pleasure to have worked with you and great to keep in touch. From all at the Stonehouse branch.
5/5
GoogleWe highly recommend Naylor Powell. Jasmine and her colleagues recently managed our house sale, and we are very happy with their professional, efficient and friendly service. We felt that we were in safe hands throughout the process.
This is lovely feedback and thank you for leaving this review. Glad you were happy with the service provided.
5/5
GoogleJasmine has been so helpful throughout the whole process of buying my property. She has been incredibly responsive and always moving the sale forward at every opportunity - thank you! Would definitely recommend Stonehouse Naylor Powell.
Thank you Chloe for your lovely feedback and to hear that you are happy with the service that you are receiving from Naylor Powell.
5/5
GoogleI cannot rate Jasmine and the rest of the team at Naylor Powell Stonehouse highly enough. Her enthusiasm and professionalism at our initial valuation appointment was head and shoulders above any other agent we saw. Even more impressive was the fact that she maintained this throughout the selling process. Communication has been outstanding throughout, despite the fact that we are quite tricky to get hold of. Furthermore the process felt very collaborative as she would offer her advice but always accommodated our thoughts and feelings. We never felt that she was not working in our best interests.
Thank you Caroline for your kind review, it has been a pleasure working alongside you in your sale.
5/5
GoogleJasmine has been so helpful in our buying process so far, always super polite and professional and she really takes the stress out of buying a first home.
Thank you Hannah, great that the stress has been taken out of the process for you.
5/5
GoogleNaylor and Powell were really great in helping us to buy our new property. Everything was done with great professionalism and a lovely friendly team, we would recommend them to anyone. Thanks All
5/5
GoogleAs painless as is possible ie not very!!!! but Alistair and Callum were on the ball and most pleasant! Nice touch of a card and bubbly on key collection.from their young lady colleague too so,sorry brain gone for name.
Thank you so much for your feedback, we are glad you had such a positive experience! The whole Stonehouse team wish you all the very best in your new home!
5/5
GoogleHaving just sold our house with naylor Powell I want to say how amazing there services has been! Allister was there from start to finish, helped with absolutely everything! And went the extra mile! Couldn’t recommend them enough!
Thank you very much for your kind words, it is great to hear that you were so pleased with the service we provided! The whole Naylor Powell Stonehouse team would like to wish you all the best for the future!
5/5
GoogleJasmine was really helpful in finding us a property we loved. We didn't go with it in the end but were so impressed that she immediately understood exactly what we were looking for.
Thank you for your kind feedback and wishing you well in your search.
5/5
GoogleJasmine has been extremely helpful in the search for my next house (which still continues). She has kept me updated with new properties on the market. … More
5/5
GoogleThe team at Naylor Powell Stonehouse were so helpful the whole way through the process of buying our first house. Always friendly. Communication was excellent. Gave us advice and support all the way along. Highly recommend them!
Many thanks for your lovely words! It was a pleasure being able to help you in the process of buying your first home. Naylor Powell look forward to seeing you both around Stonehouse.
5/5
GoogleRonan was super helpful and knowledgeable. We did several viewings with him and he was always very prepared and answered all our questions. Highly recommend Naylor Powell.
Thank you Ben, we are pleased that you have been pleased with the service that you have received from us.
5/5
GoogleJasmine is professional, knowledgable and charming. We are very much looking forward to meeting again as we progress with our property search
Thank you Sarah for your kind review, we look forward to meeting with you again too.
4/5
GoogleWe got lost but agent waited for us as we were a few minutes late very positive in showing us around the property only thing would of been good if they had had more information regarding the solar panels when asked about them😃 …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Naylor Powell, Stonehouse won Gold.
