Naylor Powell Stonehouse reviews

★★★★★ 5/5

Google

Excellent estate agents, Ruth and the team were fantastic, professional and a pleasure to deal with, would highly recommend!

Laurence · 16 October 2025

★★★★★ 5/5

Trustpilot

Naylor powell

I contacted Naylor powell on recommendation of a friend, they had viewings for my late mums property within a couple of days, they always kept me informed about everything thing about viewings times ect, the main person was Maria who was really helpful with any query i had, nothing was to much trouble, she was also very kind knowing this was not an easy journey for me, I highly recommend them all as a team thank you again

Debra · 13 April 2026

★★★★★ 5/5

Google

Daisy was friendly and professional. There was no problem with viewing the properties. The service was very efficient.

Andrew · 14 October 2025

★★★★★ 5/5

Google

Naylor Powell's handling of our recent purchase in Stonehouse has been amazing from start to finish. Everyone we dealt with were very welcoming, and they still are happy to help with anything else going forward. Informative and swift communication in a professional manner throughout kept all parties up to date, and ensured our purchase remained on track despite all the bumps and diversions we were experiencing further down the 'track'. Huge thanks in particular to Callum Jones who is a real asset to the team. I'm not sure we would be in our wonderful house now if it wasn't for him.PositiveResponsiveness, Quality, Professionalism, Value

Gill · 24 August 2022

★★★★★ 5/5

Google

Jasmine knows her business, she was spot on with her valuation of my property and I had an offer within a week. She and her team (Daisy and Ruth) have been pro- active during the whole process. They have kept me fully up to date and worked …

Sue · 16 March 2026

★★★★★ 5/5

Google

Jasmine has been our point of contact at Naylor Powell and has been helping with the process of buying a house. Jasmine has worked hard to keep us updated with the process and clearly communicating in what needs to be done next. Jasmine is polite and courteous and understands our needs. I look forward to completing the purchase with Jasmine's help.

Charlie · 10 February 2024

★★★★★ 1/5

Trustpilot

Let us move into a house in Redmarley…

Let us move into a house in Redmarley which had thousands of cluster flies, beetles and god knows what else, was promised the house was going to be deep cleaned and painted before we moved in but it didn’t, had to pay for pest control, cleaners and steam cleaners.. painted all the walls because they were filthy, it was a landlord managed property so Naylor Powell completely washed their hands with us told us we had to tell the landlords and they wouldn’t reply to us. Couldn’t live there for 4 months of the year because of pests… when we left we made the house spotless the estate agent confirmed the house was very clean but our landlords still went on to try take our deposit, estate agents wouldn’t get involved with the deposit agency or help or back us up. Worst experience ever and it has put me off ever renting again.

LJK · 28 February 2026

★★★★★ 5/5

Google

We’ve recently had dealings with Naylor Powell (not as our own agent) and cannot fault the service received from both Ruth and Jae during the process. They’ve kept us up to date at each stage and helped massively ensuring the process was as …

Sarah · 16 March 2026

★★★★★ 5/5

Google

Jasmine Simpkins came to value my home. A very professional person who I felt listened to my wants on a new property. Jasmine later sent me details of other properties and had infact listened to me as she sent the appropriate details. There was no pressure or unwanted sales talk from her. Overall I’m really impressed by her

Lisa · 11 January 2024

★★★★★ 5/5

Google

I dealt with Ruth, Ronan and Jasmine for the sale of 2x properties and they were very professional throughout. As I didn't live locally, they were very helpful in obtaining meter readings and checking on the properties when required. Thank you so much for your hard work!

Emilie · 2 August 2024

★★★★★ 5/5

Google

Naylor Powell and Jasmine Simpkins were excellent throughout the process of my sale. They did a fantastic job finding a buyer and provided a lot of assistance and patience in getting our sale completed. I would highly recommend Naylor Powell!

Max · 8 October 2024

★★★★★ 5/5

Google

Jasmine has been amazing throughout the process of selling our property! She is very knowledgeable, super efficient and has made the process as smooth as possible. We haven’t completed the sale yet but the process has been seamless! Ruth and Ronan are also very helpful and lovely. Would definitely recommend Naylor Powell!

Terri · 10 February 2024

★★★★★ 5/5

Google

Myself and my partner viewed a few houses through Naylor Powell, and we were guided round these by Daisy. She was very welcoming and answered all our questions, which made for a positive first viewing experience!

Jamie · 2 April 2026

★★★★★ 5/5

Google

Naylor Powell have been second to none with helping us buy our first home. They have been great at keeping us regularly updated and always being available when we call. I would always recommend buying a house with Naylor Powell and we are very thankful for their help with starting our new chapter! Thank you Ellie and Charlie

Ellie · 12 June 2023

★★★★★ 5/5

Google

Handled everything for us with great care and attention to detail. There were cheaper options but when the benefits with going with Naylor Powell were explained to us we made the decision to sell with them. This was absolutely the right choice. The photos were incredible, the communication was brilliant and everyone we dealt with was professional and friendly. Highly recommended to anyone buying or selling their home.PositiveProfessionalism

Steve · 14 June 2022

★★★★★ 5/5

Google

Extremely professional service from the team at Naylor Powell, Jasmine was very helpful and knowledgeable and always happy to help with any enquiries. Will always recommend them.

Darren · 6 January 2025

★★★★★ 5/5

Google

Very professional throughout. Helped with any queries I had and kept regular communication without ever being pushy. Also worked to accommodate my requirements as a result of my disability.

Mike · 13 April 2026

★★★★★ 5/5

Google

A very positive experience and Ruth was very professional in every way. Great communication at all times made the process as smooth as possible.

Tom · 16 January 2025

★★★★★ 5/5

Google

From initial contact through every step of selling my relative's property, Jasmine has been super efficient and really clear. The photos Ronan took were also brilliant. I'm genuinely impressed by the team at Stonehouse. I would recommend them without a doubt.

Sheena · 11 March 2024

★★★★★ 5/5

Google

Fantastic service throughout my purchase. Ruth went above and beyond and was responsive to every question asked and very prompt in replying and keeping me informed about the process at all times.

Zoe · 2 August 2024

★★★★★ 5/5

Google

Ruth and the team at naylor powell stonehouse office were amazing helping me through the my house purchase every step of the way.

Nick · 19 December 2024

★★★★★ 5/5

Google

Naylor-Powell offered an efficient and pro active campaign to sell our property. After an initial surge of interest Ruth advised us that with the forthcoming General Election interest may tail off. This did occur but post the election viewings increased again and the property was sold soon after. I would recommend their services which includes an online property file which details all the viewings, feedback and online interest to keep the seller fully up to date with the process.

Nick · 9 August 2024

★★★★★ 5/5

Google

Big thanks to Ruth and her team communication at such stressful time and their patience first class Rob /Sue (.Swallowcroft)

Rob · 16 January 2025

★★★★★ 5/5

Trustpilot

Good all round service

We have dealt with Naylor Powell Stonehouse several times now, both buying and selling through them. Each time there has been a change in staff members but they have all been great to deal with. This time we dealt with Ruth, Jasmine and Ronan. They are always friendly but also get the job done. Communication has been positive, keeping us updated where necessary. We would have no hesitation recommending Ruth and the team at Naylor Powell Stonehouse.

Peter · 3 October 2023