Trusted Agent profile · Stoke-On-Trent
★★★★★
597 reviews across 2 platforms
9 & 10, Ridge House Drive, Festival Park, Stoke-On-Trent, ST1 5SJ
OneAgency's office in Stoke-On-Trent, at 9 & 10, is rated 4.4 out of 5 across 597 reviews on two platforms, including 511 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for OneAgency, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Stoke-On-Trent office, from every platform, shown as written. First names only.
1/5
TrustpilotAccount restricted without explanation
My account was restricted with no explanation. Now LinkedIn is asking for information that could be used for fraud before they will considering reviewing. If you use LinkedIn in your job search then just be cautious about the level of personal information that you are sharing.
1/5
TrustpilotLinkedin have restricted my account 3…
Linkedin have restricted my account 3 times in week for no reason! tried contacting them on twitter help and they seem to answer other people but not me! absolutely sick of it.
1/5
TrustpilotLinked inability fake site
1. Linkedin used to be good.
1/5
TrustpilotLinkedIn sent me invitation to explicit…
LinkedIn sent me invitation to explicit banned porn website . They are criminals and should be in prison
5/5
GoogleGreat service, kept upto date through the whole process. Would highly recommend A+
Thank you Sam, we really appreciate your great feedback.
5/5
GoogleWould like to thank oneAgency Estate agents for all their help In selling my property they kept me updated all throughout Would definitely recommend them .PositiveResponsiveness, Quality, Professionalism, Value
Thank you for the great feedback.
5/5
GoogleI recently purchased a house through One Agency. Although they were not working for me directly they updated me with the process at any given chance and helped to make everything run smoothly.
Hi Laura, Thank you for taking the time to write this review. We very much appreciate it, and it was a pleasure to assist in your purchase.
5/5
GoogleWould highly recommend OneAgency. Dean, Fiona & Aimee provide a very efficient, friendly & professional service. They sold our property within a week. Im sure this is the start of a successful venture.
Thanks Karen, it's been a pleasure to assist you with the sale.
5/5
Googleexcellent nothing was to much trouble
Thank you for the great feedback.
5/5
GoogleCommunication from the Agency regarding viewings, comments & purchaser's queries was great.
Thank you Sharon, we really appreciate your great comments.
5/5
GoogleOne agency have been absolutely amazing throughout the purchase of our new home! Nothing was ever to much trouble. Would highly recommend.
Thank you for the great feedback, it’s very much appreciated.
5/5
GoogleGreat new company, friendly and helpful staff who keep you up to date and informed on progress. Thank you to all on helping us with the sale of our house. Highly recommended.
Thank you Sarah, it has been been a pleasure assisting you. Great to read your comments.
5/5
GoogleGreat sellers, very good communication
Thank you for the great feedback.
5/5
GoogleVery impressed with the team a good job all round...thanks again
Thanks for the five star review.
5/5
GoogleFabulous communication and seamless process. Would highly recommend.
5/5
GoogleKept informed throughout the sale. Thanks for everything. 😊 …
Thank you for the great feedback.
5/5
GoogleVery good service excellent communication would highly recommend them
Thank you Phil, it’s been a pleasure to assist you with the sale.
5/5
GoogleProfessional service with good communication throughout the process.
Thank you for the great feedback.
5/5
GoogleOver the years we have sold numerous properties. We have found OneAgency to be exceptional in all aspects of their service.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for these great comments, it has been a pleasure to assist you.
5/5
GoogleOne agency were fantastic, got everything done really quickly and kept me updated regularly. Fiona did a fantastic job for me.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Joshua. We really appreciate you taking the time to leave us this great feedback.
1/5
TrustpilotI closed my account TWICE and I'm still being bombarded with emails.
I closed my account and I'm still being bombarded with emails from LinkedIn.
5/5
GoogleExcellent service. Shall definitely recommend to friends.
Thanks for the great feedback.
5/5
GoogleExcellent service and attention to detail will definitely recommend and use this guys again..O&KPositiveResponsiveness, Quality, Professionalism, Value
Many thanks for the great review. We really appreciate you taking the time to leave us feedback.
5/5
GoogleVERY GOOD SERVICE HIGHLY RECOMMENDED
Thank you for the 5 star rating
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
OneAgency's Stoke-On-Trent office has 597 reviews across two platforms: 511 on Google, 86 on Trustpilot (across the whole business).
OneAgency Stoke-On-Trent is rated 4.4 out of 5 across all 597 reviews, and 5.0 out of 5 on Google from 511 reviews.
Yes. In The Trusted Agent 2026 awards: OneAgency, Stoke-On-Trent won Platinum.
OneAgency Stoke-On-Trent, 9 & 10, Ridge House Drive, Festival Park, Stoke-On-Trent, ST1 5SJ.
