Trusted Agent profile · Stoke-On-Trent
★★★★★
598 reviews across 2 platforms
9 & 10, Ridge House Drive, Festival Park, Stoke-On-Trent, ST1 5SJ
OneAgency's office in Stoke-On-Trent, at 9 & 10, is rated 4.4 out of 5 across 598 reviews on two platforms, including 511 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for OneAgency, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Stoke-On-Trent office, from every platform, shown as written. First names only.
5/5
GoogleExcellent service and attention to detail will definitely recommend and use this guys again..O&KPositiveResponsiveness, Quality, Professionalism, Value
Many thanks for the great review. We really appreciate you taking the time to leave us feedback.
5/5
GoogleVERY GOOD SERVICE HIGHLY RECOMMENDED
Thank you for the 5 star rating
5/5
GoogleExcellent service, highly recommend G.Stuart
Thanks for the 5 Star review
5/5
GoogleAbsolutely phenomenal service from Fiona at OneAgency. Constant stream of communication and I always knew what was going on with my purchase. Would highly recommend to anyone.
Thank you Shannon, we really appreciate you taking the time to leave us feedback.
5/5
TrustpilotLoved it!
Linked in one of the best platform help me to connect like minded people. Really appreciate to join it
5/5
GoogleExcellent service, friendly & professional.
Thank you Colin, it’s been a pleasure to assist you with the sale.
5/5
GoogleProfessional and friendly staff, They are fast, reliable, always polite and up for a laugh. Would recommend they to anyone, anytime!!!
Thank you for the 5 star review !
5/5
GoogleFantastic services from start to finish, always kept upto date with a very friendly service Definitely use again in the futurePositiveProfessionalism
Hi Nick, Many thanks for taking the time to give us this great feedback.
5/5
GoogleReally helpful professional staff who handled a difficult sale during difficult lock down circumstances really well. Would highly recommend.PositiveResponsiveness, Quality, Professionalism
Thank you for your great comments, we really appreciate you taking the time to leave us feedback.
5/5
GoogleDean, Fiona and Aimee did a great job helping us to sell our house - can only recommend them! Thanks a lot for your help!
Thank you Gerhard, we really appreciate your feedback and it was a pleasure to assist you with your sale.
5/5
GoogleVery active and responsive on behalf of the all involved. Would deal with again.
Thank you for the great feedback.
5/5
GoogleThe team were friendly but professional excellent from start to finish would highly recommend
Many thanks Yvonne, we really appreciate your great feedback.
5/5
GoogleFantastic team at One Agency who were supportive and proactive throughout the whole process of selling our house. I would highly recommend their services.
Thank you Emma, we really appreciate your comments. It has been a pleasure to assist you with your sale.
5/5
GoogleGreat customer service!!
Thank you for the great comment.
5/5
GoogleHappy with the customer care and quick response we received with the agencyPositiveResponsiveness
Thank you Elizabeth, we really appreciate you taking the time to leave us feedback.
5/5
GoogleExcellent customer service, always happy to go out of their way to help. Would definitely recommend and use again. Thanks very much!
Thank you Alex, great to see your feedback.
5/5
GoogleProfessional service from the team . Regular updates and good value.
Thank you for you great feedback, it’s very much appreciated.
5/5
GoogleI have found OneAgency to be reliable, responsive and a pleasure to deal with. ThanksPositiveResponsiveness, Quality, Professionalism
Thank you Steve. We really appreciate your feedback.
5/5
GoogleGreat communication from beginning to end. Very professional, goes above and beyond what was expected. Highly recommended.PositiveQuality
Thank you Pavel, we really appreciate you taking the time to leave us this great feedback !
5/5
GoogleOutstanding service for landlords and the local knowledge the team have is incredible! Great Sales & Lettings agent would highly recommend!!
Thank you Ben. We really appreciate you taking the time to give us feedback.
5/5
GoogleExcellent service received from Aimee throughout our move into our rented property ! Would highly recommend!
Thank you for the great comments.
5/5
GoogleThanks to all staff for advice and guidance with a property sale. I would definitely recommend your service to others.
Thank you for you comments. It was a pleasure to assist you.
1/5
TrustpilotHorrendous customer service
Horrendous customer service - not recommended.I have been paying Linkedin for over 2 years now and have recently asked for them to cancel any auto-renewal they have planned for me. Their appointed Account Manager has simply ignored my request even though it was asked in writing for up to 3 times. Very unprofessional and Rude!!!!!
5/5
GoogleGreat service. always there when required. highly recommended.
Thank you for the five star review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: OneAgency, Stoke-On-Trent won Platinum.
