OneAgency Stoke-On-Trent reviews

★★★★★ 5/5

Google

Very professional and effective. Communication was very good at every stage of the process. Highly recommended ..

Ian · 21 June 2023

★★★★★ 1/5

Trustpilot

Unhelpful support

I've had dormant account for a while, a placeholder. Then suddenly they started sending me promotional material, I kept clicking unsubscribe, they keep sending material.

Polly · 24 October 2024

★★★★★ 5/5

Google

An excellent service. The friendly and efficient staff at OneAgency handled all aspects of the sale to the highest standard. I could not recommend them highly enough.

Kath · 21 June 2022

★★★★★ 1/5

Trustpilot

Very bad service

Very bad service! There is no customer support. If you write them an email, they will NEVER replay. Avoid this company at all cost!!!

Eva · 16 July 2019

★★★★★ 5/5

Google

This estate agents are absolutely brilliant, they go above and beyond to help you we had more help especially from Fiona than we did from our solicitors, I couldn't recommend one agency enough..

Paul · 21 June 2021

★★★★★ 5/5

Google

One Agency are fantastic - the level of service is excellent and they continually communicate with you as a vendor / landlord to make sure you are kept up to date. I can not recommend them enough!

Gemma · 21 June 2020

★★★★★ 5/5

Google

Their hospitality and work is excellent very professional I can recommend anyone to work with them.

Yvonne · 21 June 2023

★★★★★ 5/5

Google

Recently bought a house through OneAgency. Very professional thought out the whole process. Would recommend them.

Paritosh · 21 June 2023

★★★★★ 5/5

Google

Very easy to use, useful agency who get the job done

Daud · 24 October 2023

★★★★★ 5/5

Google

Fiona and Josh have been amazing … we’ve been keep update on the progress of our purchase which has now completed … 👍😁PositiveResponsiveness, Quality, Professionalism, Value

Alison · 21 June 2022

★★★★★ 5/5

Google

Used OneAgency twice - I have been very impressed with the quality of service - very responsive, easy to deal with, proactive, organised and top class professionals. Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value

Lynne · 21 June 2021

★★★★★ 5/5

Google

Great to work with for the sale of my house. I was kept in the loop at all times and I couldnt recommend this company enough. Ace service and will use again. Thank you very much

Anthony · 21 June 2020

★★★★★ 5/5

Google

Excellent service. Very punctual and friendly. We simply could not ask for more. They found a buyer for us very quickly and continued to update us throughout. We highly recommend this superb Estate Agent to you.

Christopher · 21 June 2020

★★★★★ 1/5

Trustpilot

LinkedIn Customer Services refusing to delete my account

LinkedIn have restrcited access to my account and are refusing to delete it despite repeated written instructions to do so.

Eriselda · 10 December 2024

★★★★★ 5/5

Google

Tricky sale and they dealt really well with it. Personal, professional and friendly. Highly recommended.

Christian · 21 June 2023

★★★★★ 1/5

Trustpilot

Endless cruft

While it was a good idea once, the company can't resist endless spamming, both on the website and by email. When you think you've switched off all the cruft, they introduce a new form, and opt you in of course.

John · 12 December 2023

★★★★★ 5/5

Google

Could not fault the service with OneAgency, From start to finish they kept us informed about everything and answered all questions in a fast professional manor . Would highly recommendPositiveResponsiveness, Professionalism

Andrew · 21 June 2021

★★★★★ 5/5

Google

Great Estate Agency when selling - professional and responsive throughout, listing and handling prospective buyers and keeping you upto date throughout the process. Would use again and recommend definitely.PositiveResponsiveness, Quality, Professionalism

Mike · 21 June 2021

★★★★★ 5/5

Google

Professional staff, straight forward service and communicated with us throughout the entire process. 10/10.

Rebecca · 21 June 2023

★★★★★ 5/5

Google

Quick and responsive highly recommended

Krzysztof · 6 June 2025

★★★★★ 5/5

Google

Great service and very professional estate agent. They made the whole buying process easy & kept me in the loop at all times.PositiveResponsiveness, Professionalism

Stef · 21 June 2022

★★★★★ 5/5

Google

Brilliant service! Nothing was too much trouble and we were kept up to date from start to finish. I would recommend OneAgency without hesitation.

Zakee · 21 June 2022

★★★★★ 5/5

Google

We used one agency to buy our house and found them friendly,helpful and professional. Would recommend them and we would definitely use them again.

Graeme · 21 June 2022

★★★★★ 5/5

Google

As first time buyers we were unsure of the process that needed to be taken to apply for our first house. We brought our house through one agency who were very quick and professional. Would highly recommend.

Stacey · 22 June 2019