5/5
GoogleFantastic friendly service! Efficient and professional, nothing was too much trouble, house was sold within a week
Agent replied · 20 June 2024
Thanks Stephanie, we appreciate your comments !
Trusted Agent profile · Stoke-On-Trent
OneAgency Stoke-On-Trent reviews
★★★★★
597 reviews across 2 platforms
9 & 10, Ridge House Drive, Festival Park, Stoke-On-Trent, ST1 5SJ
OneAgency's office in Stoke-On-Trent, at 9 & 10, is rated 4.4 out of 5 across 597 reviews on two platforms, including 511 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for OneAgency, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Stoke-On-Trent office, from every platform, shown as written. First names only.
Google5/5
GoogleExcellent estate agent would highly recommendPositiveProfessionalism
Agent replied · 20 June 2024
Thank you for the great comments.
5/5
GoogleGreat friendly service really helped with everything can't fault them so far
Agent replied · 20 June 2024
Thanks for the 5 star review, its very much appreciated.
1/5
TrustpilotBunch of crooks
Bunch of crooks who steal your personal data then try to bully you. Cant uninstall on my phone. Disable their app but it's re-enabled every time motorola send a "security update" - or rather an insecurity update. Should be in gaol, but americans get away with anything in this country.
5/5
GoogleExcellent service very helpful and friendly definitely recommendPositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 20 June 2024
Thank you Tracy, we really appreciate your comments !
1/5
TrustpilotAbsolute trash customer service
Absolute trash customer service, can't even call it that because they ignore you, so don't actually provide a service. Sent a piece of crap generic copy-pasted response to my personal safety concern, and haven't replied since.
5/5
GoogleFriendly and helpful staff, kept me updated throughout the process.
Agent replied · 20 June 2024
Thank you Adam. We wish you all the best in your new property.
5/5
GoogleA very helpful and proactive estate agency, recommended.PositiveResponsiveness, Professionalism, Value
Agent replied · 20 June 2024
Thank you for taking the time to leave us feedback. We really appreciate it.
5/5
GoogleReally friendly and helpful when called upon. Thank you so so much 👍🏼 …
Agent replied · 20 June 2024
Thank you Miles, we really appreciate your feedback
5/5
GoogleThe best residential estate agent in Staffordshire.PositiveResponsiveness, Quality, Professionalism
Agent replied · 20 June 2024
Thank you Ron, we really appreciate your fantastic comment !
5/5
GoogleCouldn’t have asked for a better service. Well done. Thank you.
Agent replied · 20 June 2024
Thank you Philip, it was a pleasure to assist you with your sale.
5/5
GoogleHighly recommend! Really efficient and the customer service is amazing!
Agent replied · 20 June 2024
Thank you Steph
1/5
TrustpilotI reported a hack to my account this…
I reported a hack to my account this morning. Few posts put up and random messages sent to 3 woman. No response from LinkedIn. This is potentially serious. I am not impressed.
5/5
GoogleDelivered to expectations- real nice people
Agent replied · 20 June 2024
Thank you for the review, we very much appreciate it.
1/5
TrustpilotCan't login
Can't login and no way to contact support.
1/5
TrustpilotAccount hacked and Linkedin never…
Account hacked and Linkedin never respond.An awful company who lack customer service
5/5
GoogleGreat Service, would highly recommend
Agent replied · 20 June 2024
Thanks Nathan
1/5
TrustpilotBanned my account for no reason and…
Banned my account for no reason and without any notification. Well, interesting.
1/5
TrustpilotRefuse to removed misinformation
Refuse to remove misinformation
1/5
TrustpilotThere’s a guy advertising here that…
There’s a guy advertising here that demands money or he finds your business and leaves a bad review
1/5
Trustpiloti signed up for a 14 day trial
i signed up for a 14 day trial. Without any notification they took £178 form me today. Disgusting.
5/5
GoogleRating only, no written review.
Agent replied · 17 April 2026
Thanks for the 5 star rating
1/5
TrustpilotCongratulations Microsoft you've tanked…
Congratulations Microsoft you've tanked another company you've taken over
3/5
TrustpilotConvenient service for communication…
Convenient service for communication with other companies
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about OneAgency Stoke-On-Trent
How many reviews does OneAgency Stoke-On-Trent have?
OneAgency's Stoke-On-Trent office has 597 reviews across two platforms: 511 on Google, 86 on Trustpilot (across the whole business).
What is OneAgency Stoke-On-Trent's rating?
OneAgency Stoke-On-Trent is rated 4.4 out of 5 across all 597 reviews, and 5.0 out of 5 on Google from 511 reviews.
Has OneAgency won any awards?
Yes. In The Trusted Agent 2026 awards: OneAgency, Stoke-On-Trent won Platinum.
Where is OneAgency's Stoke-On-Trent office?
OneAgency Stoke-On-Trent, 9 & 10, Ridge House Drive, Festival Park, Stoke-On-Trent, ST1 5SJ.
