5/5
The Trusted AgentKye is an absolute pleasure, so professional yet personable. Always feels like he genuinely cares about the property and any problems. I trust him to get them resolved. Never leave!!
Trusted Agent profile · Stoke on Trent
Verified
Northwood Stoke on Trent reviews
★★★★★
785 reviews across 4 platforms
333 Hartshill Road, Stoke on Trent, ST4 7NR
Part of Northwood, see every office.
Northwood's office in Stoke on Trent, at 333 Hartshill Road, is rated 4.7 out of 5 across 785 reviews on four platforms, including 412 Google reviews rated 4.5.
412
Reviews on Google
This office
3
Reviews on Yell
This office
353
Reviews on The Trusted Agent
This office
17
Reviews on allAgents
This office
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Reviews
Every review we hold for the Stoke on Trent office, from every platform, shown as written. First names only.
The Trusted Agent5/5
The Trusted AgentKye has been coming to do our house inspections for the last year or so. He???s always really friendly and helpful with any issues we have and takes time to get to know us. Thanks for all your help Kye!
5/5
GoogleKye was very helpful and friendly
Agent replied · 9 February 2025
Thank you Declan for the positive review.
5/5
The Trusted AgentI would just like to give a personal thank you to Kye for the house inspection. It went as smoothly as it could???ve done. My only regret was not offering this guy a drink ?????????????
5/5
The Trusted AgentThroughout the sale of our property, Mandy has been very efficient and thorough. She has always kept in touch with us and followed up our queries. She, and all the Northwood team, are the people you want on your side.
5/5
The Trusted AgentI cannot praise the staff at Northwood enough especially Mandy she has been an absolute star throughout our sale. She is always polite and nothing is ever any trouble. She has made me laugh on many occasion and made the process a lot more easier
5/5
GoogleI've been with Northwood for over 7 years and I can really recommend. Kye in particular is a fantastic help with professional and friendly inspections with anything escalated as needed.
Agent replied · 31 December 2024
Kyle was so pleased to hear your comments, thanks. 😃🏡 …
5/5
The Trusted AgentGreat experience with northwood uk, Kye Beech is always a pleasure to talk to and deal with on our house inspections, Never had any issues in the years with have been letting from them!
5/5
GoogleProper Property People! We have worked with Northwood Stoke for a couple of years now we are always supported by the company, staff are always knowledgeable and friendly, they will go the extra mile to help contactors, landlords and tenants in difficult situations. Jobs are made a lot easier by the good quality of tenants which reflect on the up keep of the properties. We will happily continue to work with Northwood. Thanks guys!
Agent replied · 31 December 2024
Thanks for your kind words I will make sure the team get the credit they deserve.
5/5
The Trusted AgentGeorgia has been very helpful and dealt with any questions and queries very promptly.
5/5
GoogleWonderful and accomodating staff. Special thanks to Lisa Gold for all the help in completing our application and answering any queries :)
Agent replied · 9 February 2025
Thank you for your kind words, we will make sure Lisa hears about your comments and your fantastic 5 Star review of Northwood : ))
5/5
GooglePaula was brilliant. Very professional and helpful. I’d thoroughly recommend her.PositiveQuality, Professionalism, Value
Agent replied · 9 February 2025
Thank you for this fabulous review our team always do their best to go over and above our clients expectations, Paula will certainly hear about your 5 star review.
5/5
The Trusted AgentKye is an absolute legend, very thorough in his work and is very polite on every inspection he conducts. I do enjoy seeing him on his visits, keep the good work up!
5/5
GooglePaula Chevolleau was great throughout the whole purchase process. Quick to respond to queries, polite and professional.PositiveResponsiveness, Professionalism
Agent replied · 31 December 2024
That’s fantastic to hear and a pleasure to be of service, thank you. 😀👍 …
1/5
GoogleNot recommended Unprofessional approach Last minute cancellations without any notice for bookings
Agent replied · 9 February 2025
Many thanks for your review, although I must disagree with your comments. You had a viewing arranged for a property we are marketing and our negotiator had the courtesy to call you to keep you informed that an acceptable offer had been received which was above the price the property was being marketed at. They further offered to honour the viewing and meet you at the agreed time if you were still interested in viewing, you decided that you did not wish to view under the circumstances. We had only been told by the vendor of the property moments before the call, as detailed in the call to you, that the offer submitted by a previous viewer was acceptable, something that was out of our control. We could have ignored this information and continued with the viewing but chose the more professional route to keep our potential clients informed at the earliest possible point, which in this instance was at short notice to your viewing but in plenty of time for us to still complete our obligation to you as offered. I am sorry you felt it necessary to write this unfounded review.
5/5
GoogleI had a inspection yesturday with kye this is the second time he has inspected the house he is always polite and very professional and very chatty and always has a smile on his face and always compliments how nice I keep the house which is so nice to hear. Thankyou kye
Agent replied · 31 December 2024
That's great to hear, thanks for the feedback, 5 star review and your kind words.
5/5
GoogleKye is a top lad ,very warm person to talk to ,it's a pleasure to have him around for the inspections
5/5
GoogleLisa has been absolutely awesome. Made the whole rental experience quick and smooth. 5 Stars
5/5
GoogleExcellent service. Lisa was amazing in helping move into my new property quickly. Thanks for all your help
1/5
GoogleTried to Veiw property that went straight on the market rang and emailed but strangely it went before anyone could have a veiwing this is insider dealing at its best would not recommend you sell or even try to buy with this sort of behaviour not even the decency to return a call/email
5/5
GoogleHonestly ! Kye & the team were very helpful from the start & nothing was to much trouble,i rang so many times with questions to ask and they were so polite. Kye who handled my application for a rental went out of his way to help,he is a very polite and well mannered man to meet & chat with.PositiveProfessionalism
Agent replied · 31 December 2024
Cheers Lee that is fantastic to hear, Kye will be so happy to hear your comments, and I’m pleased to see we went over and above your expectations, great to have you on board, thank you.
5/5
GoogleAboustley amazing Sue from northwood dealt with myself and my partner very professional, friendly and works very hard to meet your needs process for application was quick Very impressed thankyou so much Sue we will never deal with another agency again but northwood Thankyou 🙂 …
5/5
The Trusted AgentKye is a very polite, kind and thorough house inspector. Ensuring we are happy tenants!! No issue is too big for Kye!! So thankyou xx
5/5
The Trusted AgentLisa has been absolutely awesome. Made the whole rental experience quick and smooth. 5 Stars
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