Trusted Agent profile · Stockport

Bridgfords Stockport reviews

★★★★★

744 reviews across 2 platforms

2a, Mersey Square, Stockport, SK1 1NU

Bridgfords's office in Stockport, at 2a, is rated 3.2 out of 5 across 744 reviews on two platforms, including 295 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of six awards Bridgfords won in 2026.

Google logo

4.9 / 5

295

Reviews on Google

This office

Trustpilot logo

449

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Bridgfords, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Stockport office, from every platform, shown as written. First names only.

5/5

Google

Megan was very helpful and more importantly able to speak to a real human being as much as online services which were also of a high standard. Would have no issue in recommending them to others.

Robert · 20 November 2023

Agent replied · 17 June 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

We had a great experience with renting a property through Bridgfords. Hayley and Kate were very helpful and supportive throughout the whole process. Highly recommended

Luke · 25 June 2024

Agent replied · 24 August 2024

Thank you for leaving us your superb 5* review and recommendation Luke. Best wishes, Lucy, Customer Relations.

5/5

Google

I managed to get my first home with Bridgfords and Gemma. They were great throughout the whole process, advising promptly and helping whenever they can. Thanks!

Aleksandra · 16 January 2026

Agent replied · 16 April 2026

We are thrilled to hear that your experience with Bridgfords and our amazing agent, Gemma, was exceptional! Congratulations on your first home and thank you for choosing us! We are always here to support and guide you through the journey of homeownership. Thank you for the great review! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Kate and Liz were so helpful and responsive while getting us sorted out for moving in, everything moved nice and quickly and they were very pleasant to work with :)

Zara · 19 March 2024

Agent replied · 17 June 2024

Thanks Zara Findlay for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

The whole team at Bridgfords Stockport were both professional and courteous throughout the sale of my mothers property. In particular Angela was very efficient and knowledgable and worked hard at keeping me updated on the progress of the sale, which at times was very frustrating and challenging, and ensuring a successful outcome. Cannot recommend them highly enough.

Glynis · 18 June 2021

Agent replied · 17 June 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Bamber Bridge Office

Bamber Bridge OfficeJust a note to say a huge thank you to Jayne and Lisa, this is the third house they have sold for us throughout the years - and each within 6 weeks. They have always taken care of everything from viewings through to sales and always go above and beyond to assist us as our family has grown.Huge thank you for everything.Lindsay and Steve

Lindsaylittlewoodhotmail.co.uk · 18 November 2023

5/5

Google

Gemma is an excellent person and always available for guidance. She helped us allot in a very complex purchase transaction. We are very pleased with the final outcome and highly recommend Bridgfords.

Anwar · 22 May 2025

1/5

Trustpilot

Bridgfords

Extremely unprofessional company.Absolutely no communication skills with each other (or with us as the landlords). This resulted in us losing money, and money being taken incorrectly on several occasions.Whenever an issue was raised with Stephen, we had to send numerous emails over weeks to receive any answers as to what was going on. They always had to be chased up, and would never email on their own to let us know what was happening.When an issue had been raised, some staff would send patronising emails, rather than trying to solve the issue, especially Chloe and Lauren. This was just another area of unprofessionalism that was shown.A company that was sent to take photos to assess damage to the property was appalling. They 'forgot' to take photographs of important areas that had been damaged, such as the flooring that had come up.A tenant reported a leak to the company, which was not reported to us at all (again a lack of communication). This resulted in us having to pay over 1500 pounds for a new floor.We were told that no further money was owed to the company, and all that was left to sort was the amount of deposit money that would be returned to us for damages to the property. When we received this, hundreds of pounds had been deducted from the company, with no explanation as to what this was and why this was deducted.On another occasion, we told the company not to carry out an annual gas check as the tenant was leaving. They ignored this, did not even bother to let us know that they had carried this out until over 2 months later when we continuously questioned what was going on. We never received this money back, and despite emails proving the lack of communication, not even an apology was given.It became extremely obvious that this is simply a money making business, with no regard for the customer. We originally had Bridgfords in full control of the property, however with every necessary repair, they would always quote ridiculous amounts compared to any other company that we dealt with. They tried to take money off us at every opportunity, again with a lack of explanation and no actual service.We have numerous properties, and would definitely not recommend this company, or use them to manage any of our properties in the future. A huge improvement in communication and professionalism needs to be made.

Nicole · 11 September 2022

5/5

Google

The lettings team, and Joel in particular, were amazing with me throughout the whole moving process. I was kept well informed at every stage. I was moving out of my parents house for the first time and quite nervous, but Joel was very friendly and easy to talk to and made the process easy.PositiveResponsiveness, Quality, Professionalism

Lucy · 18 June 2021

Agent replied · 17 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations

5/5

Google

We had a great experience with bridgfords Stockport. Sophie and Ruari were particularly great and helpful at every stage. The process was seamless thanks to them and we’d recommend them to anyone.

Kate · 20 December 2023

Agent replied · 17 June 2024

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations

5/5

Google

We had a house to sell which needed a lot of renovation by the buyer so it was not an easy sale for the agents. They were so helpful and persevered with things. At all times they were professional and kept us informed of progress. They accompanied viewings and vetted potential buyers for us. We would like to single out Sophie the manager of the Stockport branch and Ruori who both worked tirelessly on our behalf at all times and they were totally professional in all their dealings with us. We are very grateful that they managed to sell our house when time was not on our side for a purchase. Cannot recommend them highly enough.

Barbara · 20 December 2023

Agent replied · 17 June 2024

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Grace at Bridgfords Withington was…

Grace at Bridgfords Withington was great in helping us through the viewing and application process. She fit us in last minute to a viewing of a house in manchester that we ended up signing and was excellent at keeping us updated during the whole process. Couldn’t have asked for better :)

Niamh · 16 August 2024

5/5

Trustpilot

We are letting

We are letting - our Main contacts have been Through Megan M . She has proven knowledgeable around the new legislation. Flexible in her dealings with us . Most importantly easy to communicate with and responsive.

David · 13 June 2026

5/5

Google

From the first call you could see how professional bridgfords were and the competitiveness of there pricing and packages. After the initial sale falling through due to the buyers mortgage being pulled Sophie pulled out all of the stops and did everything she could to secure another offer, in fact she secured two at the asking price just a few weeks later and the sale completed seamlessly! I couldn't be happier with the professionalism, attitude and determination she showed to help me and I was kept up to date with progress on a weekly basis!

Ryan · 20 November 2023

Agent replied · 17 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Thanks to Sophie and the team for pushing through the sale of my property. Always on hand to answer any questions. A couple situations arised but were promptly dealt with and chased on my behalf. Thanks once again!

Will · 18 June 2023

Agent replied · 17 June 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

ignored, patronised and falsely accused

3 months into our tenancy we've experience the following with Bridgfords/Countrywide/Entwistle Green (no, I have no idea why they all take turns to email me or why they have different names if they're basically all the same company):

MW · 26 May 2026

5/5

Google

I recently purchased a house with Bridgfords and found the whole process really quick and easy. Hollie and the team were excellent and ensured we were kept up to date as the sale progressed. I would highly recommended using Bridgfords for selling or purchasing a property. Thank you!

Amanda · 18 June 2022

Agent replied · 17 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

They rented me a house at 26 Jefferson…

They rented me a house at 26 Jefferson Walk ST16 1WF and I listened to construction noises for 1 year and they forced me to sign an additional contract for 1 year even though I told them before. They tried to rent me this house above market prices. When I left, they had no other choice so they rented it to others at a lower price. They are not honest and try to rip people off. Also, do not trust the zero deposit system, they work together and try to get money from you

Emre · 22 April 2025

5/5

Google

Sophie was extremely helpful at all times with my flat purchase Thanks very much and would definitely recommend

Katherine · 3 August 2024

Agent replied · 24 August 2024

Thank you Katherine for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I work in property and have dealt with the team at Bridgfords a number of times over the last 18 months - they are always professional, helpful and knowledgeable about the local market. Angela is a gem, she works so hard to keep things moving on a sale and to keep everyone informed. Ryan and Luke also fantastic. Highly recommended!

Louise · 19 June 2019

Agent replied · 17 June 2024

Thank you Louise for recognising our Bridgfords team in Stockport with your 5* review. It is wonderful to read that you have had many positive experiences with the team and I do hope that these experience continue to happen. Thank you for your kind recommendation, Scott.

5/5

Google

Richard & Kate is very professional, great customer and kind. They take their time and provide all the information needed in a timely manner. Never once rushed. Very pleasant. Would recommend using them.

Tisha · 21 September 2023

Agent replied · 17 June 2024

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

2/5

Trustpilot

Had to call numerous times over two…

Had to call numerous times over two days before someone answered, waited a week for the viewing to be called two two hours before for confirmation I was attending, then one hour before they call again and cancel because someones car broke down. Absolute pants.

Lee · 21 March 2026

5/5

Trustpilot

Excellent Customer Service

I visited a number of estate agents in Halifax Centre last week and Bridgfords were the best by far. On entry I was welcomed by Courtney who went above and beyond to help me with my enquiry. She took my details and added me to the mailing list for updates and has been actively sending properties that may be of interest to me ever since. Her colleague Alix was also really helpful. You can feel that the culture here is all about the people & customer. The estate agent I went to prior (not mentioning any names but very, very close to Bridgfords) had me sitting around for 10 minutes whilst on a call then reluctantly gave me a print out of a property that already had 25 people booked to view the next day (a pointless exercise, just fob me off why don't you) He didn't even take my details and I felt as though he couldn't wait to go for his lunch. Now that's what bad customer service. But Bridgfords do not deserve bad press. May I urge you to please take no notice of the bad reviews below because the team here are warm, welcoming & lovely and good at what they do so keep you heads high, because you deserve a big well done! :)

A · 17 March 2022

5/5

Google

Excellent customer service from Ryan, Angela and the team. Great pictures. Loved how they got viewings for our house before it was even live on Rightmove. (And it was very quick getting uploaded on there) Extremely quick offer on our house that me and my husband were happy with, as the price is what we wanted for our house.

Francesca · 19 June 2019

Agent replied · 17 June 2024

Thank you Francesca for taking the time to leave this wonderful 5* review. I will make sure your glowing review is shared the team at the branch. Best wishes, Lucy.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bridgfords's Google reviews

Questions about Bridgfords Stockport

How many reviews does Bridgfords Stockport have?

Bridgfords's Stockport office has 744 reviews across two platforms: 295 on Google, 449 on Trustpilot (across the whole business).

What is Bridgfords Stockport's rating?

Bridgfords Stockport is rated 3.2 out of 5 across all 744 reviews, and 4.9 out of 5 on Google from 295 reviews.

Has Bridgfords won any awards?

Yes. In The Trusted Agent 2026 awards: Bridgfords, Stockport won Platinum; Bridgfords, Sale won Gold; Bridgfords, Halifax won Gold; Bridgfords, Burnley won Gold; Bridgfords, Wakefield won Trusted Agent; Bridgfords, Stalybridge won Trusted Agent.

Where is Bridgfords's Stockport office?

Bridgfords Stockport, 2a, Mersey Square, Stockport, SK1 1NU.

The Trusted Agent

Is this your office? Claim your page.