Trusted Agent profile · Stockport

Bridgfords Stockport reviews

★★★★★

748 reviews across 2 platforms

2a, Mersey Square, Stockport, SK1 1NU

Bridgfords's office in Stockport, at 2a, is rated 3.2 out of 5 across 748 reviews on two platforms, including 295 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of six awards Bridgfords won in 2026.

Google logo

4.9 / 5

295

Reviews on Google

This office

Trustpilot logo

453

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Bridgfords, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Stockport office, from every platform, shown as written. First names only.

5/5

Google

We had a very positive experience renting our current house through Bridgfords. Liz and Kate were always very friendly, helpful and understanding. They responded quickly to emails and phone messages and offered lots of advice and reassurance when needed.

Holly · 18 May 2024

Agent replied · 17 June 2024

Thank you for your 5* review Holly Dalton. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service provided by the whole team at Bridgfords Stockport office throughout the sale of my property. If I had any questions it didn't matter who took the call at the office as everybody seemed to know where we were up to with the sale. I mainly dealt with Angela who's negotiating skill are second to none! Very professional and went above and beyond to help me thought the process of selling my property

Martin · 18 June 2020

Agent replied · 17 June 2024

Thank you for your brilliant 5* review and comments about our local team. Best wishes, Scott

1/5

Trustpilot

I wrote an email to one of their sales…

I wrote an email to one of their sales colleagues about a viewing who wouldn't open the door to me. The sales colleague never responded back to my email. Plus they've not bothered to notife me about a property I was interested in but is now sold!

Rachel · 27 June 2026

5/5

Google

I highly recommend working with Bridgfords, from my first viewing at a property, Megan has been absolutely amazing in answering all my questions and has helped me with all the problems I have come across with personal issues along the way! I can’t thank her enough for her help and work!

Becky · 18 June 2023

Agent replied · 17 June 2024

Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

1/5

Google

Avoid if you are a landlord. Terrible rental management. Everyone seems friendly and efficient before you sign rental agreement. However poor communication and late sending payment over after sign up with them. They claimed that the tenants earn 55k but turn out they earn only 35k on reference check (I am not aware of this discrepancy because the tenancy agreement was sent on the same day with reference checks and I signed ). The tenant can’t afford the house on the second month and missed out payment. No communication received until I checked my bank and called them. Lots of excuses and they end up paying bits by bits every week( it is monthly payment according to tenancy terms). Their account team took another 4 days to send payment into my account. They claimed this is due to “administrative time” and “process time” for bank transfer. Worst experience I had with estate agent( been using two others with no issues). Landlord must stay away from it.

Janis · 25 July 2024

Agent replied · 24 August 2024

Hi Janis tam, We are sorry to hear about your experience with our rental management services. Your feedback is important to us, and we would like to address your concerns. Please contact us at review@countrywide.co.uk to discuss this further. Thank you for bringing this to our attention. Kind regards, Bridgfords Sales and Letting Agents Stockport

5/5

Google

I was very impressed with the profesional and friendly service I've recieved from all of the staff members at the Stockport branch , Starting with my first contact call I made with George , arranging my valuation …

Derek · 16 December 2025

Agent replied · 16 April 2026

Thank you for your kind words and for trusting us with your business. We are delighted to hear that our team at Stockport branch provided you with exceptional service from start to finish. It was our pleasure to assist you. Kind regards, Lucy, Customer Feedback and Support Team.

1/5

Trustpilot

Bridgfords Gosforth

Bridgfords Gosforth - categorically the worst letting agents I have ever dealt with. They were very efficient at getting credit checks completed and the rent and deposit organised. After that though the service was appalllng. We picked up they keys a few days before we moved in and noticed a wash basin in the ensuite was smashed, and the premises was generally dirty (not mentioned on the inventory). Rang and advised - and said they could access the property to repair if necessary. It was not repaired when I moved in and I was advised this was because I needed to report through their portal. In the first week I had to report repairs - washing machine not plumbed in, broken toilet seats, kitchen cupboards so dilapidated the drawers fell out when opened, gas fire not working, thermostats missing/broken on radiators, ventilation fans not working plus the smashed basin. It took them 7 weeks to get some of the repairs done, the remainder were outstanding when I left 6 months later. I chased and chased but just got told they aren't priority repairs (repairs on white goods are supposed to be prioritised). Once I handed my notice in they were super efficient at arranging viewings to get some other poor fool to pay £850 to live in a cold badly maintained property.Although I have seen a copy of the check out report which mentioned lots of issues, all of which predated my tenancy, I have never had confirmation that the Land Lord is happy ( They brow beat me into taking a zero deposit arrangement which was very expensive so I don't have a deposit to come back) All in all swift to take your money slow to respond to issues and communications demonstrate how little they care about their tenants. I cannot recommend highly enough that you avoid this business like the plague.

Sally · 5 August 2023

5/5

Google

Just made a property purchase though Sophie at bridgefords and has was very professional and went out of her way to make sure everything went thorough perfectly I could not have asked for anymore and would highly recommend.

Paul · 19 March 2024

Agent replied · 17 June 2024

Paul Brooks thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Great experience buying a property through Bridgfords. Sophie Reti was really on the ball and kept things moving along at a good pace, making sure all parties knew where things were upto and what was required next. A seamless and smooth transaction.

Gareth · 20 December 2023

Agent replied · 17 June 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

1/5

Google

I purchased a property from Bridgefords it was an awful experience. The staff are extremely unprofessional. The advertised property as 5 bedrooms and it wasn’t until weeks before completion it transpired there were no building regulations …

Gemma · 16 December 2025

Agent replied · 16 April 2026

We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at EAComplaints@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Trustpilot

A cheerful professional that brightens up your day...

I am the director of GLY UK Immigration Support Services Co. Ltd. which serves our HK clients in finding ideal homes here in the UK. Over the years of our operation, we learned to value true professionals in the estate agencies, who are, like Louise Coghlan of Bridgfords, very enthusiastic, responsive, and very patient to answer questions and resolve issues we encountered during the renting process. Louise is also one of the most cheerful estate agents I have ever met…so pleasant to talk to and to work with!.I am always pleased to recognize a true lettings professional who demonstrates knowledge, passion and commitment to her work. And me and my team are grateful for the support Louise has given us!Jonas FungDirectorGLY UK Immigration Support Services Ltd.

GLY · 12 July 2023

5/5

Google

Richard Woolley was nice and so supportive, during the viewing and all through, always prompt and effective communication. Thank you Richard, Thank you Bridgfords for helping me secure this affordable rent of our budget, I was almosing loosing hope. I will refer people definitely.

Prisca · 21 October 2023

Agent replied · 17 June 2024

Thank you for taking the time to leave us this excellent 5* review. Best wishes, Lucy, Customer Relations

5/5

Google

I have recently purchased a property through Bridgfords in Stockport which did take quite a long time although this was due to complications in the chain. Angela was very helpful and provided regular updates along the way, making the process as painless as possible. I would have had less confidence with many other estate agents and maybe not continued with the purchase. I can't praise Angela highly enough with regards to her efforts.

Gareth · 19 June 2018

Agent replied · 17 June 2024

Thank you for the great 5* review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at Bridgfords in the Stockport branch. Kind regards, Sarah.

5/5

Google

Would like to recommend the team at Bridgfords Stockport Katherine Ellie and Megan were all brill and helped us out to the extreme in me and my partner getting our new home sorted in time for our son to arrive. Couldn’t thank them enough Thanks guys 👍

Ben · 18 June 2023

Agent replied · 17 June 2024

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Sophie Reti is a brilliant agent and so helpful. She communicated so well with us all the way through the sales process. With my brother being a first time buyer we had lots of questions and she was great at answering everything in a way we understood.

Adam · 18 June 2023

Agent replied · 17 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

I have just purchased a property with Bridgfords. Hollie was brilliant she kept me in the loop of everything what was going on, she reassured me on thing's that I had concerns about and dealt with them quickly. A massive thank you. I would definitely recommend Bridgfords.

Kelly · 18 June 2023

Agent replied · 17 June 2024

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

The Best Professionals in Property Management & Client Relations

I met the best professionals in Bridgfords since my entry into the UK. They followed every step with us and concluded the deal professionally.Lisa McNamara was exceptional and pragmatic, Lucy Dagless was following up in ensuring we made no mistakes as we progressed through the stages. We assured them of our utmost cooperation and will ensure we keep the asset in good shape and won't let them down for trusting us.Thank you Lisa. You are an asset to Bridgfords. Please accept our kindest regards.

Edward · 12 May 2023

1/5

Trustpilot

Never contact me after numerous call…

Never contact me after numerous call and direct messages. As a landlord I find this appalling. I have tried since may to contact them but to no avail. I am thinking of leaving breaking my contract and go with court action if needed.

Brian · 22 June 2026

5/5

Trustpilot

You're a star Ellie

Just wanted to mention the first Class service received by Ellie in the Tynemouth office. She is more than helpful every time I speak to her. I am a Landlady and despite the extremely expensive charges Bridgefords have for every aspect of Letting, it is Ellie who is polite, extremely efficient, always pleasant and a delight to deal with. Service like this needs to be recognised ...Ellie should run the office as nothing is ever too much trouble. I was visiting recently from London and Ellie was off, sadly. Other staff were on the phone and didn't even acknowledge I was there! so rude considering the money I pay them. I am in the Property business myself, so know how people expect to be treated. Well done Ellie, you are an asset to Tynemouth!

Pamela · 28 April 2023

5/5

Google

Hollie was fantastic! This was our first time renting a property and Hollie made everything so smooth and easy for us both! Every question we had answered and was so knowledgeable! Definitely recommend Hollie! Even the little new home card was such a special touch! Thank you for all your help! Holly & Ben.

Holly · 25 August 2022

Agent replied · 24 August 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Richard at Bridgefords as rented several properties for me and as gone above and behind to help us. I would not hesitate to recommend him to anyone he is very professional in what he does Thank you Aram

Frances · 20 December 2023

Agent replied · 17 June 2024

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Angela has been amazing throughout our entire property purchase experience. Unfortunately we were stuck with a solicitor who was not very pro-active which caused some delays in our purchase. Angela was in communication the whole time, going above and beyond to speed up the process. I could not recommend enough. Thank you Anglea for all of your hard work and kind words.

Roxanne · 18 June 2021

Agent replied · 17 June 2024

Hi, thank you for the marvellous 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Trustpilot

Lee Johnson from Countrywide…

We met Lee Johnson from Countrywide without any knowledge about house buying or what is needed to make it happen. He enabled us to create our credit profile as we had never had credit before and needed this to get a mortgage. He told us everything about getting the maximum we can afford from our salaries, making sure we had the best mortgage provider/rate and also ensuring that if anything bad was to happen, the house and our earnings would be covered and the house would be paid for! Lee I cannot thank you enough for enabling me and my wife go from renting to homeowners with peace of mind. Especially during a time of mortgage uncertainty (late 2022). Fantastic work! I highly recommend Lee to anyone who is either new to buying/selling or is seeking advice on what to do! THANK YOU! You have made our journey effortless.

BuckeyZS · 23 March 2023

5/5

Google

Have been dealing with Kate and the team while getting my property ready to rent. The team have been amazing and helped me go over all that needed to be sorted, massively reducing the stress for a first time landlord. Thank you all! 😄 …

Jay · 18 June 2023

Agent replied · 17 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bridgfords's Google reviews

Questions about Bridgfords Stockport

How many reviews does Bridgfords Stockport have?

Bridgfords's Stockport office has 748 reviews across two platforms: 295 on Google, 453 on Trustpilot (across the whole business).

What is Bridgfords Stockport's rating?

Bridgfords Stockport is rated 3.2 out of 5 across all 748 reviews, and 4.9 out of 5 on Google from 295 reviews.

Has Bridgfords won any awards?

Yes. In The Trusted Agent 2026 awards: Bridgfords, Stockport won Platinum; Bridgfords, Sale won Gold; Bridgfords, Halifax won Gold; Bridgfords, Burnley won Gold; Bridgfords, Wakefield won Trusted Agent; Bridgfords, Stalybridge won Trusted Agent.

Where is Bridgfords's Stockport office?

Bridgfords Stockport, 2a, Mersey Square, Stockport, SK1 1NU.

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