Trusted Agent profile · Stockport

Bridgfords Stockport reviews

★★★★★

748 reviews across 2 platforms

2a, Mersey Square, Stockport, SK1 1NU

Bridgfords's office in Stockport, at 2a, is rated 3.2 out of 5 across 748 reviews on two platforms, including 295 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of six awards Bridgfords won in 2026.

Google logo

4.9 / 5

295

Reviews on Google

This office

Trustpilot logo

453

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Bridgfords, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Stockport office, from every platform, shown as written. First names only.

5/5

Google

Thanks to Sophie and the team for pushing through the sale of my property. Always on hand to answer any questions. A couple situations arised but were promptly dealt with and chased on my behalf. Thanks once again!

Will · 18 June 2023

Agent replied · 17 June 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

I recently purchased a house with Bridgfords and found the whole process really quick and easy. Hollie and the team were excellent and ensured we were kept up to date as the sale progressed. I would highly recommended using Bridgfords for selling or purchasing a property. Thank you!

Amanda · 18 June 2022

Agent replied · 17 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

They rented me a house at 26 Jefferson…

They rented me a house at 26 Jefferson Walk ST16 1WF and I listened to construction noises for 1 year and they forced me to sign an additional contract for 1 year even though I told them before. They tried to rent me this house above market prices. When I left, they had no other choice so they rented it to others at a lower price. They are not honest and try to rip people off. Also, do not trust the zero deposit system, they work together and try to get money from you

Emre · 22 April 2025

5/5

Google

Sophie was extremely helpful at all times with my flat purchase Thanks very much and would definitely recommend

Katherine · 3 August 2024

Agent replied · 24 August 2024

Thank you Katherine for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I work in property and have dealt with the team at Bridgfords a number of times over the last 18 months - they are always professional, helpful and knowledgeable about the local market. Angela is a gem, she works so hard to keep things moving on a sale and to keep everyone informed. Ryan and Luke also fantastic. Highly recommended!

Louise · 19 June 2019

Agent replied · 17 June 2024

Thank you Louise for recognising our Bridgfords team in Stockport with your 5* review. It is wonderful to read that you have had many positive experiences with the team and I do hope that these experience continue to happen. Thank you for your kind recommendation, Scott.

5/5

Google

Richard & Kate is very professional, great customer and kind. They take their time and provide all the information needed in a timely manner. Never once rushed. Very pleasant. Would recommend using them.

Tisha · 21 September 2023

Agent replied · 17 June 2024

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

2/5

Trustpilot

Had to call numerous times over two…

Had to call numerous times over two days before someone answered, waited a week for the viewing to be called two two hours before for confirmation I was attending, then one hour before they call again and cancel because someones car broke down. Absolute pants.

Lee · 21 March 2026

5/5

Trustpilot

Excellent Customer Service

I visited a number of estate agents in Halifax Centre last week and Bridgfords were the best by far. On entry I was welcomed by Courtney who went above and beyond to help me with my enquiry. She took my details and added me to the mailing list for updates and has been actively sending properties that may be of interest to me ever since. Her colleague Alix was also really helpful. You can feel that the culture here is all about the people & customer. The estate agent I went to prior (not mentioning any names but very, very close to Bridgfords) had me sitting around for 10 minutes whilst on a call then reluctantly gave me a print out of a property that already had 25 people booked to view the next day (a pointless exercise, just fob me off why don't you) He didn't even take my details and I felt as though he couldn't wait to go for his lunch. Now that's what bad customer service. But Bridgfords do not deserve bad press. May I urge you to please take no notice of the bad reviews below because the team here are warm, welcoming & lovely and good at what they do so keep you heads high, because you deserve a big well done! :)

A · 17 March 2022

5/5

Google

Excellent customer service from Ryan, Angela and the team. Great pictures. Loved how they got viewings for our house before it was even live on Rightmove. (And it was very quick getting uploaded on there) Extremely quick offer on our house that me and my husband were happy with, as the price is what we wanted for our house.

Francesca · 19 June 2019

Agent replied · 17 June 2024

Thank you Francesca for taking the time to leave this wonderful 5* review. I will make sure your glowing review is shared the team at the branch. Best wishes, Lucy.

5/5

Google

Moving into our rented property this weekend and very happy with the service so far. Any questions or issues were sorted quickly. Very much appreciate the support from the team, thank you !

Lizzie · 13 September 2025

Agent replied · 12 November 2025

Thank you for the glowing review! We are thrilled to hear that our team was able to provide you with quick and effective support. It's our goal to make your move as stress-free as possible. Welcome to your new home! Kind regards, Maggie, Customer Relations.

1/5

Trustpilot

Glad I wasn’t the seller

Tried to book a viewing of a property that had been on the market for almost a year. Had to call twice before I got a response. They couldn’t offer anything sooner than a week after my call. No wonder the house hadn’t sold.

CustomerDTA · 13 March 2026

1/5

Trustpilot

After being shown a property for rent…

After being shown a property for rent I…After being shown a property for rent I informed the agent from Bridgfords in Sale that I’d like to put an offer in. The agency said she’d call later that day to talk me through the checks required ect and how to proceed. No call me no response from texts from the agent. When I called the office I was informed an offer was put in the day after I’d viewed the place and it was now off the market!! How was I not able to put an offer in. Had my time wasted be lied too. Had to take time out of work during a busy period to be ignored. Stay well clear of Bridgfords in sale. I won’t mention the agents name publicly as much as I’d like too

Angry · 27 December 2021

5/5

Google

Thanks to all the team, but particularly Hollie. My search for alternative accomodation while my flooded property is renovated was quite stressful until I viewed the property with Hollie. Everything after that point was as efficient, organised and stress-free as it could possibly be. Thanks guys :)PositiveResponsiveness, Quality, Professionalism, Value

Sam · 25 August 2021

Agent replied · 17 June 2024

Hi Sam, thanks so much for the fantastic 5* review. We're glad we made this difficult situation a bit easier for you. Best wishes, Graham @ Customer Relations

5/5

Google

Just want to say a big thank you to Sophie. Was super helpful throughout the whole process, was always happy to answer our questions and support. Super friendly and approachable. Fantastic service, thanks again.

Mia · 18 June 2023

Agent replied · 17 June 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Bridgfords service is excellent and able to contact them at any time and happy for the quick responses. Special mention to Megan for her professional approach with customers and for all the support.

Roshan · 18 June 2023

Agent replied · 17 June 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

A big thankyou to Zahid, ,Mo and Adeel.

A big thankyou to Zahid, Mo and Adeel from bridgfords estate agents , hacienda ,manchester. Did a great job of presenting my house and all 3 were so helpful. Ended up getting four offers

T_ruth · 13 May 2026

1/5

Trustpilot

My experience with Bridgfords Letting…

My experience with Bridgfords Letting Agents in Newcastle was nothing short of disappointing. As a landlord, I expect a certain level of service and professionalism, none of which were demonstrated by Bridgfords Newcastle branch. I would strongly advise against using their services and will be seeking alternatives for my property management needs in the future.

Ppt · 29 January 2024

5/5

Google

Thank you so much Kate and Megan!!! You are so excellent and provide us professional service. Good communication with tenants and landlords and let us no need to worry everything. Thanks again.

Amy · 18 June 2023

Agent replied · 17 June 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

1/5

Google

Worst customer service I have ever experienced. We applied for a house over 3 weeks ago and kept getting told empty promises and it was always us chasing, never the other way around. We were told a way to apply and we sent out application off. We chased a week later for Megan to say we have applied in the wrong format. We sent the application in the way it was requested just hours later and after chasing twice more we have still not heard anything. From having people living on the same street we were applying, they informed us that they are still conducting viewings. So, they did not have the courtesy to ring to tell us we were unsuitable for the landlord. Instead we were being kept hanging on a thread every time we had to chase them and then never get replies to emails. Very disappointing.

Max · 18 June 2023

Agent replied · 17 June 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Bridgfords Halifax were excellent

Sarah Broadbent was our contact person and she was excellent from the start. We viewed the property online but Sarah ensured that we had a good look at the property although it was virtually, she explained/answered many of our queries as this area was new for us. Communication was great and Sarah ensured we had all the information before we moved to the property and she was present to hand us the key at the property. She made us feel welcomed to the area and the property and this will remain with us forever. We are very happy with the property, there was a little problem with the bathroom door, it was fixed within days. No other issues have been reported, but I believe they will take good care of it if any issue arises. I will strongly recommend Bridgfords and thanks to Sarah.

Rajeeb · 4 August 2021

5/5

Google

Great experience with Bridgfords Stockport, very professional service and good communication when we asked to be kept up to date with the buying process. Sophie was very helpful throughout the process.

Natalie · 18 June 2023

Agent replied · 17 June 2024

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

WHY CANT WE AWARD A ZERO STAR?!

Unfortunately, there is no option for "no stars" or they would get it. Bridgfords Letting Agents, Whitworth St, they let me an apartment, allowed me to move in, wires sticking out of the fuse box, broken smoke alarm, no running water, they say its not their job to check the flat had services in situ. They refuse to say they have done anything wrong, and tell me, its legal what they have done. In their advert, they failed to tell me that the apartment is in a block,with specialist fire measures! Then my balcony door broke, I'm on the 13th floor and they left it stuck open for 6 weeks with driven wind and snow at one point! they sent a painter and decorator to try and fix it, who didn't have a clue, and broke it further with his plyers and a screwdriver. Then there was the bathroom, they sent a "plumber" out to fix a broken shower, who announced he had to "demolish" the bathroom to fix it. I had to stop him, and call the Landlord before he did any more damage. A proper Plumber was called and it was a faulty valve, which was replaced in 20 minutes.Just as we thought we had scraped the bottom of the barrel with their "talents" last night, they appear to have let themselves into my apartment (without my consent or knowledge) unmade my bed, moved my personal belongings and disposed of my bed. Now, I have to have the morning off work AGAIN to go and see what's gone on. In my opinion, they are an absolute disgrace and shouldn't be trusted with anyone's property.

Colin · 26 May 2021

5/5

Google

Thanks Ryan, Angela @ Bridgfords Stockport team for your marvelous support in enabling us to sell our house with less hassle. The publicity material was immaculate and your response to our queries very prompt, which made us lay trust in the sale process. I'll definitely recommend future sellers to get in touch with you..

Abhi · 19 June 2019

Agent replied · 17 June 2024

Abhi, thank you for taking the time to leave such a glowing review. Best wishes, Mark

5/5

Google

Great experience with Bridgfords. Kate and Hayley have been fantastic during the process. Friendly and responsive - very happy with the letting process. Thanks for all your help

Lucy · 13 September 2025

Agent replied · 12 November 2025

Thank you so much for leaving such a kind review! Kate and Hayley are truly dedicated to providing exceptional service and we are thrilled to hear about your positive experience. Thank you for choosing Bridgfords and we look forward to helping with any of your future letting needs. Kind regards, Maggie, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bridgfords's Google reviews

Questions about Bridgfords Stockport

Has Bridgfords won any awards?

Yes. In The Trusted Agent 2026 awards: Bridgfords, Stockport won Platinum; Bridgfords, Sale won Gold; Bridgfords, Halifax won Gold; Bridgfords, Burnley won Gold; Bridgfords, Wakefield won Trusted Agent; Bridgfords, Stalybridge won Trusted Agent.

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