Bridgfords Stockport reviews

★★★★★ 5/5

Trustpilot

Great experience with Maciek…

Great experience with Maciek Starczewski. He had remortgaged my house when no mortgage brokers could help. Huge thank you ☺️.

Aiman · 29 June 2026

★★★★★ 5/5

Google

Outstanding service from start to finish. Can't recommend highly enough dealt with Sophie professional and courteous throughout.

Thomas · 20 December 2023

★★★★★ 5/5

Trustpilot

Recently moved to Huddersfield

I have recently moved to Huddersfield from London and Bridgfords was incredible. Sarah has been with me through the whole process and has been really helpful with all my enquiries. Also got back to emails quickly which is great as moving can be stressful. There was a welcoming pack of goodies when I got to the property!! Very satisfied with their customer service.

Jessica · 3 November 2022

★★★★★ 2/5

Trustpilot

Very unsatisfactory experience so far!

Put in an offer on an already vacant flat at the beginning of the week as the property I'm currently in has sold so i need to find somewhere urgently and this fitted the bill perfectly.. Rang them back today to find out why I've not heard anything from them to only find out they still had not submitted my offer to the seller and that they would be doing it today and would get back to me later about the outcome of my offer..surprise surprise i have not heard anything back from them im appalled at their lack of enthusiasm I thought they were ment to be selling properties not sitting on them!! I also mistakenly thought they were a reputable estate agents until I read all the negative reviews on here some with the similar experience I'm currently having with them!!

Sam · 25 October 2024

★★★★★ 1/5

Trustpilot

Very bizarre ethos

My wife and I found a property of interest being marketed by the Washington branch. We were in a very strong position regarding our status as we are actually completing on our current property on the 30th and prepared to move into rented to get the right house moving forward. This was pointed out to the representative who took the phone call. We viewed the property and I must say the young lady who came out was very friendly and professional. It was very clear from both the pictures and the live viewing that the property required a lot of work both inside and out to make it liveable. We exercised due diligence and found that the property next door had been on the market in June 2024 for exactly the same price as the one we had interest in but it had been fully modernised, had an extension and fully landscaped garden. We felt a below asking price was in order taking this information into consideration and made contact again with the Washington office. The offer was put forward and we were told as it was 5 minutes to closing they would contact the vendors Monday and be in touch. Monday came and went with no follow up call. Today I rang back in and spoke to the exact person I’d discussed the offer with and he seemed totally un phased he hadn’t made any contact with an update. I explained the rational behind the offer regarding the house next door and he replied ahhh that house is much smaller. When I pointed out we had the original listing in front of us and it was exactly the same he just said oh and moved on. Again we explained the situation and even intimated we may go up a little. He said he would go back to the vendors and call me back. Well would you believe it still no call back. I’m really now not surprised after reading the rest of the reviews on here but I do hope someone of a higher level reads this and maybe educates this chap on the art of selling and negotiating. Right now he’s more sales prevention and a poor representative for front of house sales. We will move on and look elsewhere.

Paul · 22 October 2024

★★★★★ 1/5

Trustpilot

Scheming, conniving people

They were nice enough when I wanted to rent a property. Not so nice at the end of my tenancy when they withheld my ENTIRE deposit without providing any breakdown of costs, reasoning and ignored all my requests. I had to make a claim through the My Deposits scheme who eventually recovered most of my deposit back. Company were useless, unhelpful, rude and trying to take advantage of a young girl living by herself. Well you made a bad choice because I got back what was mine, no thanks to you, and will NEVER rent or buy through yourselves again.

Emily · 18 October 2018

★★★★★ 5/5

Google

If I could give more stars I would Hayley and Kate have been so helpful and supportive during our time with them. They are both so knowledgeable in their field and were able to answer the millions of questions we threw at them. I would highly recommend this team as I don't have a bad word to say about them. Best customer service I've received in a long long while. Hats off to the staff here they deserve some sort of recognition for their amazing work!!

Deenah · 17 October 2024

★★★★★ 1/5

Trustpilot

Not even worth one star

Not even worth one star. I am the landlord and I received the worst service I've ever experiences. If you want to be ignored for weeks and lose money, use their service. I was holding off at giving this review hoping that things will improve, but after weeks of chasing my emails were falling on the deaf ears. First of all, accounts either too busy or too incompetent to deal with basic request, not willing to investigate any repair issues charges, the companies they are using to fix the property are doing botched jobs, resulting in hundreds of pounds loses. Sheer irresponsibility and lack of professionalism, unwillingness to help or resolve any problems leaves you humiliated as a customer, I would go quietly if I wasn't paying any money, but since I'm being charged EACH MONTH for the service which I COULD DO MYSELF, I think I deserve to say something! I really hope I can close my account as soon as possible because I'm really done with being neglected. Can I just ask, how hard is it to reply to an email? Be prepared to wait a week, of FOUR in my case. Horrible, caused huge distress and I really hope your management take note of all the negative response EVERYWHERE and do something about it. Lettings agency on the other hand in Swinton on the other hand is lovely and Hannah Smith was particularly help full, than her for that.

Yuna · 8 June 2018

★★★★★ 1/5

Trustpilot

Made an offer on a property

Made an offer on a property. Which was accepted. Property was removed from rightmove. Had a survey carried out RICs survey 2. Before even getting the Survey report back. The property was back on rightmove. As Bridgfords driving up cost for there commission on property sales. Blaming cooperate client. Very poor practice stay clear of.

Nathan · 1 June 2023

★★★★★ 1/5

Trustpilot

I was tenant for 8 years

I was tenant for 8 years, problems with communication, leaking roof repaired after 6 months, need it to call every 2 weeks to have an answer that "we will contact landlord, team or anyone else in the next 1 hour". Yeah 6 months water was leaking on my head. The best part is that something like that is with everything. Now I'm waiting for my deposit after when I moved out. There is barely any communication, no confirmation and very bad service even at the end of my tenancy. If you like problems and bad service you can do the business with Bridgfords. If you like good service and nice people you need to look anywhere else.

Lucas · 17 October 2017

★★★★★ 5/5

Trustpilot

Mortgage adviser at Halifax branch

Lee the mortgage adviser at the Halifax West Yorkshire branch is amazing. I was trying to get my property re-mortgaged and as this was the first time I’d gone through it I was a bit nervous to say the least. The property in question was my dads who had passed away. Lee was brilliant, I did really know what I was doing and I had spoken to many different mortgage advisers. After speaking with them I just through the others just wanted my money but Lee was different. He spent time explaining everything to me and was always there if I needed him. Was hard to get him on the phone but he would email back as soon as he could. He did everything right for me and I highly recommend him. I will be going back to him once my term has come to an end, every time.

Charlie · 13 August 2017

★★★★★ 5/5

Google

Sophie was very helpful throughout the sale of my property. I was continuously updated on progress and it was made easy. Would recommend using Bridgfords to anyone looking to sell a property.

Alex · 18 June 2022

★★★★★ 5/5

Trustpilot

Highly recommend

Beverly/Nicola and team at the Burnley Branch have been utterly amazing dealing with my property purchase. Super quick responses to emails, calls. Friendly service. I couldn't of asked for a better service. Highly recommended.They are a credit to this company.

Jan · 26 April 2024

★★★★★ 5/5

Google

Bought a house last month, Rauri and the team were awesome from start to finish. Great experience thank you.

Shane · 22 August 2023

★★★★★ 5/5

Trustpilot

Bridgfords Denton

Cant recommend Bridgfords Denton enough. Bought through them recently. The team were so helpful throughout. Great communication, nothing was too much trouble. Aldo used their mortgage advisor, Gemma. She was fantastic. Never dealt with a broker like her! She went through the whole process in detail and always on hand to answer any questions I had! Many thanks to Ryan, Stacey, Adam and Gemma. You guys made what could have been a stressful so smooth!

Gone · 24 January 2020

★★★★★ 4/5

Google

Bridgfords Stockport facilitated my stay in Stockport and I have always received support from Greg and Carly regarding all matters. Viewing was arranged in a very professional way, house looked the same way as advertised and the reference process was initiated soon after that. I moved from Uni accommodation at Sheffield and faced all the hurdles while finding private Lets to put me on regular contracts. Documentation and the contract was in place with the help of the company I work for. Once all that is done, things have been going smooth and hope to continue the same way in future.

Nivin · 20 June 2015

★★★★★ 5/5

Google

A letter sent into the Branch: I am writing to express my experience with one of your Letting agents; Hayley Murray. My current role involves speaking to many property professionals as I provide property training courses. In addition to this during my week of arranging viewings, as you can imagine, I also dealt with a number of agents. The reason for writing to you is because my experience with Hayley has been outstanding. Firstly I booked a viewing for 84 Churchgate, Stockport yet heard no confirmation. On the day of the viewing I called your Stockport office which is where I spoke to Hayley. Apparently her colleague Carly, who I had arranged the viewing with, had left the company. Hayley had not been told about the arranged viewing and dropped everything in order to accommodate myself and my husband, this was 2 hours before the viewing. Her conduct and demeanour was excellent and a credit to Bridgfords. We spent just over an hour in the property. Hayley listened to our requirements and did not rush us round the property. Many of the viewings I had that week were very rushed and I only spent 5- 10 minutes in the property. The agents were extremely unapproachable and were more concerned about ferrying the next couple in. On two different occasions the agents (who did NOT work for Bridgfords may I add) said they would email me with an application form/further details and I received nothing. Hayley answered all of our questions and if she didn’t know the answer she was extremely honest about it. She did not give us false information, and both my husband and myself thought Hayley was an extremely trustworthy and reliable person, with our interests at the forefront. We have had numerous problems with our current landlord, yet Hayley has been so supportive with the referencing and arranging the move. Hayley was one of the main reasons that we decided to take the house; even though we love the house, it was your agent who provided us with the confidence and belief in choosing a Bridgfords property. I cannot thank her enough and I would recommend Hayley (and Bridgfords) to anyone who is thinking to move. I would actually go as far as telling them to check your website first rather using the compare sites such as Rightmove or Zoopla. She has been constantly assessable by telephone and has always kept myself and my husband informed. She has respected our plans for moving (we have a van hired etc) and she has bent over backwards in order to try accommodate these plans. We fully appreciate that Bridgfords do not have to be so accommodating and certainly Phillip James Lettings agents would not have done this. My current experience with Phillip James lettings has been unprofessional and rude. I will NEVER rent a property from them again. Please pass on my thanks and gratitude to Hayley. We would not have got through this without her co-operation and support; she really has gone above and beyond (even saying she will come in on her days off in order to accommodate us) . You have a fantastic employee who is an absolute credit to your company.

Lou · 20 June 2015

★★★★★ 5/5

Google

Thanks to Megan and Richard so far with my flat move. They have been very helpful.

James · 25 October 2023

★★★★★ 5/5

Google

We are very thankful to Ruari, Sophi and Meghan from Bridgefords Stockport for the excellent support with our sale! They are very professional from the evaluation to the completion. They provided good communications and support for the sale. We would definitely recommend this branch.

Natasha · 5 November 2024

★★★★★ 5/5

Google

I recently purchased a property with bridgfords and I had a great experience with the team especially Sophie and Gavin from the team in Stockport highly recommend thanks Danny

Daniel · 25 August 2022

★★★★★ 1/5

Trustpilot

Rip off Britain would have a field day…

Rip off Britain would have a field day with this lot I turned down my perfect property once I found out it was it was this terrible company ! How they still in business I have no idea

Tony · 6 January 2026

★★★★★ 1/5

Trustpilot

Apalling handling of my mother-in-laws…

Apalling handling of my mother-in-laws property. Took a massive %age of the rent, did nothing for the money, never communicated, never responded to messages or calls, left us with a squatting tennant for over a year after being serviced notice, never checked the property properly, never followed up on the deposit so we lost that as well. One star is far too much to give them. I suggest you never consider using this company.

Andrew · 25 November 2024

★★★★★ 5/5

Google

Hollie and the team went out of their way to help us secure a property to rent. Their professionalism and customer service was excellent. We cannot recommend them highly enough.

Lesley · 18 June 2022

★★★★★ 1/5

Trustpilot

They are shocking

They are shocking.I emailed & spoke to them at the middlesbrough branch about a property near 2 weeks ago. on the phone i was told the potential move in date was 8/9/24 They told me they would do a video tour heard nothing so chased them to which they came back with a rubbish excuse the tenant hadnt been in touch so they couldnt get into the propertyI withdrew interestThey are shocking at communication & couldn't run a bath

Finn · 2 September 2024