Bridgfords Stockport reviews

★★★★★ 5/5

Google

Excellent service from bridgfords especially Megan and Kate was very helpful through out the process Thank you

Saju · 25 August 2023

★★★★★ 1/5

Trustpilot

they say they are going to call you…

they say they are going to call you back but they dont too many sales reps only interested in their commission very poor service, avoid this company

Michael · 1 April 2026

★★★★★ 5/5

Google

Definitely recommend these guy’s, professionally handled, swiftly and smooth, thank you Richard and Megan and Katie and co

Shayaan · 23 July 2023

★★★★★ 1/5

Trustpilot

4th tennant same issues- damp, mould, negligence

I am the forth tennant leaving my current rental property with the same letting agency and landlord due to the same issues. Mold, damp, negligence and conditions quite frankly not fit for living. I'm breaking my tenancy agreement with permission of the landlord, however never expected to be hit with Bridgfords re-housing fee because quite frankly didn't expect bridgfords to take on this property with a now fifth tennant following years of the same issues not fixed. The 95 year old landlord lord is maybe not able to care for this property but I'm not reviewing him right now. There's something really sinister about a company needing capital gain to the degree that they are willing to miss sell and mislead another tennant into this property a fifth time. Please please stay away.Edit- just noticed that they have a new tennant already from a video viewing alone. Pictures posted of the property are from years ago. Next tennant likely spun the same lines as me, "we are so busy with viewings on this property it's so desirable we can't possibly fit you in, take the video viewing and we advise you to go for it within the next 24 hours before it gets snapped up" there have been no physical viewings of this property whilst I have been here. This is miss selling and pressure sell tactics. The next person will likely have had to pay the same heavy holding fee as me, there rent has gone up by £50 and their deposit by £200 from the 7 month's when I came in with minimal work done on the neglected property. This company is predatory.

Robin · 7 August 2024

★★★★★ 5/5

Google

Bridgefords Stockport were easy to deal with from start to finish excellent communication from Ryan Angela Sophie and Luke throughout our shared ownership sale they are indeed the best in the area for flats and photography was impressive and simple to organise.

Ste · 19 June 2019

★★★★★ 5/5

Google

I just got a new home through Bridgfords..my experience was excellent ..Especially Hollie who helped me a lot ..great professionalism and good communication ..thank you so much

Syma · 25 August 2022

★★★★★ 5/5

Google

Bought our first house through bridgefords, Sophie R in the Stockport branch assisted from start to finish and couldn’t of been more helpful. Thanks Sophie ! xxx

Ellie · 25 August 2022

★★★★★ 5/5

Trustpilot

Chris Parkin was my mortgage broker

Chris Parkin was my mortgage broker, really helpful I had been told from another company that I would not be able to get a mortgage, Chris went above and beyond to make it happen. We had issues with the lender taking unnecessary time on some issues Chris chased them everyday and I am now in my lovely new home. I will definitely recommend Chris in the future.

Amanda · 10 June 2021

★★★★★ 5/5

Google

Great support all the way through my experience with Bridgfords.. Hayley and Late have been so helpful. I am now renting a beautiful property from them and they have gone above and beyond to make sure everything went smoothly! Highly recommend 🙌 …

Jenna · 10 October 2024

★★★★★ 1/5

Trustpilot

Awful customer service

Awful customer service, do not respond to emails, make you feel like an idiot on the phone for asking questions after not getting responses. absolutely gutted that I have to deal with this company.

Sarah · 20 January 2026

★★★★★ 5/5

Google

Fantastic experience, Richard was really helpful and made things very ready for me.

Gerard · 21 October 2023

★★★★★ 5/5

Google

Very positive experience dealing with Liz at Bridgfords. The process was swift and professional from first enquiry to moving into my rental property. All the documentation was sent out and processed extremely quickly and the staff were always helpful on the phone to guide me through the process. Excellent work!

Tony · 3 June 2024

★★★★★ 5/5

Google

Hollie Silver recently rented a property for us, the communication was great and the team were always on hand to answer any questions we had. I would highly recommend Hollie and the team.PositiveResponsiveness, Professionalism

Michelle · 18 June 2021

★★★★★ 1/5

Trustpilot

made me complete 5 recaptchas to…

made me complete 5 recaptchas to unsubscribe from their spammy emails. this is a tactic to waste people's time so they give up and stay signed up to emails. why would I need to prove my identity to unsubscribe from emails? even a hacker would have better things to do

Nicholas · 13 August 2025

★★★★★ 1/5

Trustpilot

Just don't waste your time

If you want a company of people with minimal care for you and the process, who don't do what they tell you they are going to do, and then when you're trying to find out where things are up to, never answer the phone, Bridgfords are the one.

Jonathan · 2 September 2025

★★★★★ 1/5

Trustpilot

Avoid This Rubbish Terrible company

Avoid This Rubbish Terrible companyI was trying to apply mortgage through this TRRRIBLE company, the lady called Katy Gregg mortgage advisor ruined everything, messed up all things . The property I was going to buy didn't work out. They have waste my time and my money which I spend on searches. She was pushing me to buy a property with Bridgford. This is the reason she messed up every thing and I lost the offer was accepted on property. This behaviour is unprofessional and unethical, Dishonesty/ lack of transparency and totally unprofessionalism. Absolute disgusting customer service. Bridgfords Stockport Absolute RUBBISH, They don't deserve even a one star. waste of time, waste of money, DISGUSTING

Nazneen · 27 June 2024

★★★★★ 1/5

Trustpilot

Lack of communication, unethical and unprofessional Practices

I had a very disappointing experience with [Agency Name]. I initially booked a viewing for a flat that was on sale, only to find out the appointment was cancelled because the flat was sold, and they forgot to inform me.Giving them another chance, I booked a viewing for another property. However, they insisted that I use their mortgage advisor even though I already had one and an Agreement in Principle. When I refused to change my mortgage advisor, they immediately cancelled my viewing appointment. This kind of behaviour is unprofessional and unethical. I would not recommend this agency to anyone.

Barbara · 25 June 2024

★★★★★ 1/5

Google

AVOID this agent! We only went with Bridgfords after they missold a open house drive to sell our home, however they missed us out of the drive completely. They then refused to let us leave, even though we were well within the cooling off period. They did not include any floorplan at launch, we complained and they eventually uploaded a floorplan for another home, this floorplan had rooms, doors, open plan areas, windows and alcoves that did not exist, while missing doors windows and a porch. They also measured wrong, with a 13 foot room being marketed as a 20 foot room. Even after knowing it was the wrong floor plan, and they were misleading potential buyers, they refused to remove it until we had completed OUR OWN REPLACEMENT!! They promised to keep in touch and provide feedback. They have not once called us, and have failed to provide feedback or a single viewer. We provided the photos, the floorplan, the measurements, had to change the description and even had to instruct them to use tags on Rightmove, they have done absolutely nothing and yet charge over £1000 more than other large agents. We have asked them to remove our home from the market, or at least to remove our intellectual property - the floorplan and the photos we took, however they are still listing our home for sale, using our photos and floorplan even though we do not wish to sell. We now face having to drag this through the courts, and involving the ombudsman. It says it all when a company is so desperate it has to advertise houses that are not for sale, using photos and floorplans that do not belong to them, nor do they have permission to use them. It's also a bit strange how Google reviews greatly differ to trust pilot reviews, where their total ratings have a generous 1 star.

Shara · 25 June 2024

★★★★★ 5/5

Google

Had excellent experience of using their services for letting. Joel is very professional. Everything is done smoothly and delivered keys on time as they promised. Would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Babar · 25 August 2021

★★★★★ 1/5

Trustpilot

AVOID this agent

AVOID this agent! We only went with Bridgfords Stockport, after they missold a open house drive to sell our home, however they missed us out of the drive completely. They then refused to let us leave, even though we were well within the cooling off period. They did not include any floorplan at launch, we complained and they eventually uploaded a floorplan for another home, this floorplan had rooms, doors, open plan areas, windows and alcoves that did not exist, while missing doors windows and a porch. They also measured wrong, with a 13 foot room being marketed as a 20 foot room. Even after knowing it was the wrong floor plan, and they were misleading potential buyers, they refused to remove it until we had completed OUR OWN REPLACEMENT!! They promised to keep in touch and provide feedback. They have not once called us, and have failed to provide feedback or a single viewer. We provided the photos, the floorplan, the measurements, had to change the description and even had to instruct them to use tags on Rightmove, they have done absolutely nothing and yet charge over £1000 more than other large agents. We have asked them to remove our home from the market, or at least to remove our intellectual property - the floorplan and the photos we took, however they are still listing our home for sale, using our photos and floorplan even though we do not wish to sell. We now face having to drag this through the courts, and involving the ombudsman.

Sherrie · 13 June 2024

★★★★★ 5/5

Trustpilot

Rebecca Farnell was very excellent

Rebecca Farnell was very excellent, from the day of the viewing till the day it was concluded. she was friendly, kind, and her customer services skill was fantastic as well. i reckon you give her a raise. well done.

Idowu · 26 January 2024

★★★★★ 1/5

Trustpilot

Atrocious Customer Service

Atrocious Customer Service. Have been chasing their Burnley branch for 6 weeks now and have emailed individuals there, as well as their general contact address and no one gives a damn.

Stephen · 29 January 2026

★★★★★ 5/5

Trustpilot

Ashley - Great Sankey

Ashley, at the Sankey Branch, was brilliant! My offer was confirmed in August 21 and after many date changes I pulled out when the vendors wanted a 'provisional' completion of April 22! Through all that time Ashley kept me up to date and went above and beyond to try and get the sale to completion. She is a credit to Bridgfords

Susan · 13 January 2022

★★★★★ 1/5

Trustpilot

Illegal practices

Illegal practices! Referred to the Property Ombudsman because contract was completed by manager, Tammi, and not ourselves, meaning we incurred hundreds of pounds of additional costs. Additional problems included; no marketing of the property, little, if any, communication. Should have gone to any of the other local estate agents.

Gemma · 9 August 2025