Every review we hold for the Stockport office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSophie was excellent, she was so helpful throughout the purchase and was easily contactable.
I would definitely use them in the future when I come to sell my own property
Helen · 18 June 2023
Agent replied · 17 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleQuick and easy application, always available for any additional questions, we dealt with Megan for our rental and would highly recommend to anyone looking
Andrew · 20 November 2023
Agent replied · 17 June 2024
Many thanks for your fantastic 5* review and your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKate and Hollie made the letting process go really smoothly and easily and gave us a reasonable quotation for the Let only contract with an inventory. They kept us informed throughout the whole process in a professional and friendly manner.
Andrea · 18 June 2022
Agent replied · 17 June 2024
Hi Andrea, thanks for the lovely 5* review. Best wishes, Graham - Customer Relations
★★★★★ 5/5
GoogleReally pleased with Bridgefords, especially Hayley and Elizabeth, really fast service.
Gabriel · 25 July 2024
Agent replied · 24 August 2024
Thank you for your terrific 5* review Gabriel. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMoving house is stressful - there can't be any denying that, but Angela at the Stockport branch has been fantasticly supportive and reassuring in times of crisis.
Their communication and interpersonal skills have been amazing.
I would highly recommend Bridgefords at Stockport! ThankyouPositiveResponsiveness, Quality, Professionalism
Sarah · 25 August 2021
Agent replied · 17 June 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBridgfords have been extremely helpful and efficient during our move. Everything was completed super quickly and all queries were responded to straight away. Will definitely be recommending Bridgfords stockport!
Anna · 18 June 2023
Agent replied · 17 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotBeing a neighbour of Bridgfords of…
Being a neighbour of Bridgfords of Bamber Bridge/Preston. I personally would not recommend using them. The House was rented out to tenants with dangerous dogs and smokers of cannabis . The owner stipulated no dogs and no smoking. I have been forced to vacate my house due to the stench of cannabis in my home . This was hours of cannabis smoking not just a one off occasion . Some days 12 hours of the pungent stench in my home . A home which I worked hard to pay for . Bridgfords ignore this and allow these tenants to remain even though police have confiscated cannabis next door and had evidence of the stench .The tenants have started to harass me on a daily basis with threats of getting me sometime soon. They are in breach of contract and the agents , the misuse of drugs act 1971. it is easy for their property managers to look the other way whilst taking a full management fee. I was going to use Bridgfords to let my property but looking at the deterioration of my neighbours home and their choice of tenants , I will definitely go elsewhere. Is it perhaps only this branch?
Ann · 25 November 2020
★★★★★ 5/5
GoogleI cannot recommend Angela and Ryan enough at Bridgfords.
I was in a long chain which was complicated. Thank God Angela and Ryan were there to help every step of the way.
They are the best estate agents in the North West!!!
Thanks Bridgfords I am so happy in my new home.🏡
Alison · 19 June 2019
Agent replied · 17 June 2024
Thank you Alison for the kind recommendation of our dedicated team. Wonderful to hear that you are very happy in your new home.
Best wishes
Emma
★★★★★ 1/5
TrustpilotAppalling Behaviour/Service
Our experience with an agent at our local Bridgfords has been utterly awful. They have behaved appallingly and their “sales” tactics could be described as bullying. They have used a form of emotional blackmail by using a property (That was Managed by them) we had expressed an interest in as a carrot so that they could sell our house for us. We knew this would be a conflict of interest but they have shown they are so desperate that they would stoop so low to actually try and bend ethics and morality. Would never ever use this company!!
Hannah · 23 September 2020
★★★★★ 5/5
GoogleSophie and Ellie were excellent throughout the whole process. I was kept up to date at all times which took the stress away. I would highly recommend Bridgefords.
Chris · 18 June 2023
Agent replied · 17 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHollie was brilliant, she massively helped with the purchasing of our property. As new buyers she was able to help any questions we had. Would recommend Hollie again.
Alexandra · 18 June 2023
Agent replied · 17 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotVery disappointed
Very disappointed. Cancel 3 appointment just 5 minutes before
Robel · 2 October 2026
★★★★★ 5/5
GoogleThank you to Ruari and Sophie for the help in selling my house. Always responded to my messages and dealt with issues at the property.
S · 22 August 2023
Agent replied · 17 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotIf only there was 0 rating I could give
If only there was 0 rating I could give. Worst experience with a letting agent ever, they have been withholding my daughters deposit for nearly 4 weeks now claiming work is being completed on the flat after her and her flat mate vacated on the 15th November 2024. When we went to finalise the cleaning on the weekend of the 15th Nov, there were clearly painters in decorating where the leak in the living room was (leaking for most of the tenancy) and a few spots in the bedrooms, I have pictures ofthe whole flat on vacating as proof. However, despite holding her deposit to this date the flat has already been readvertised on the 24th November ready to move into 9 days after she moved out because it is fit for tenancy, as we had left it! ! It is now the 11th Dec and we are still being fobbed off with excuses as to why they are not returning her deposit! Cleaning carpets apparently now!! We left the flat cleaner than when she first moved in and I have already cleaned the carpets. I have sent a complaint to their head office / parent comany, Countryside Residential Ltd and will be following it up by reporting them to their ombudsman! If anyone needs to know who the ombudsman is, it is 'The Property Ombudsman'. I sincerely wish I had read their terrible reviews before she rented the flat. Avoid Bridgefords at all cost!
Sylvie · 11 December 2024
★★★★★ 5/5
GoogleBoth Ruari and Sophie were quick to respond and help us throughout our purchase.
Ben · 18 April 2024
Agent replied · 17 June 2024
Thanks for the excellent 5* review Ben Mooney! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have had a great experience selling our house through the Stockport branch. All the staff were very helpful but especially Ryan and Angela who were both very professional and knowledgable and always available to speak to with any questions we had.
Very smooth process, I would highly recommend them.
Stephen · 19 June 2019
Agent replied · 17 June 2024
Hi Stephen, thanks for leaving a glowing review, I will pass on your kind words to Ryan, Angela and the team. Best wishes, Mark
★★★★★ 5/5
TrustpilotBridgfords Chorlton
Bridgfords Chorlton provided fantastic service from start to finish. John and Muneer were always on the end of the phone and email. Response to any queries was always dealt with promptly and efficiently. More importantly was the way they managed things when our dad sadly died during the sale process. They were caring and compassionate and still continued to support us through to a successful sale. We really cannot thank them enough.
Pam · 7 January 2022
★★★★★ 5/5
TrustpilotBridgfords Denton - Seller
Ryan promised to sell our house over the asking price within 3 weeks and he didn't disappoint! You listened to exactly what we wanted and offered great advice. Quick turnaround with initial paperwork, excellent professional photos, perfect advertisement online, overall brilliant communication and reasonably priced (you pay for exactly what you get, well worth going with this team over Ryanair style Purple Bricks). Reliable and professional service offered by all the team, huge thank you to Ryan, Adam, Stacey and Gemma! Can't recommend you all enough!
Gemma · 4 February 2020
★★★★★ 1/5
TrustpilotAvoid Bridgefords at all costs
I have experiences of renting and buying with various agents in the past but has never across an agent as bad as Bridgfords Durham branch. During my purchase of a property in Durham, they lied again and again to cover a minor thing that the garage lock was broken. When the keys were handled over and they no longer could cover this lie, the agent-in-charge actually quit the job exactly on that day. Meanwhile, the letting team tried to convince me to let them manage the property on my behalf. When I declined the service, they even attempted to withhold any related property documents from me. I tried again and again to contact Bridgfords at the time and spoke to various agents, but never even got a proper response. It was very unpleasant and frankly very upsetting. What an ‘impressive’ operation! I would avoid Bridgefords at all costs.
Alice · 23 November 2024
★★★★★ 5/5
GoogleMoving can be a stressful time! Thank you to Katie and Megan for helping make the move a near stress free event! Would recommend all day!
Nick · 18 June 2023
Agent replied · 17 June 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service as usual. I have buy-to-let property in Stockport and this branch always helped me find tenants very quickly and with very professional manner. I would like to thank Joel Crank for his great services.
Adam · 18 June 2022
Agent replied · 17 June 2024
Hi Adam, thank you so much for the fantastic 5* review. Joel and the team really appreciate your kind words. Best wishes, Graham @ Customer Relations
★★★★★ 5/5
GoogleOne of, if not the best estate agents we’ve dealt with.
Angela and Luke were there every step of the way with the sale of our property, and their hard work is clear to see.
I’m not suprised there are so many good reviews on here for Bridgfords Stockport.
Em · 19 June 2019
Agent replied · 17 June 2024
Thank for such a glowing 5* review of our whole team at Bridgfords, Stockpot, recognising their hard work and devotion to the marketing of properties.
Best wishes, Scott.
★★★★★ 1/5
TrustpilotAVOID AVOID AVOID
Myself and my partner had the displeasure of renting from Bridgfords for a year. Needless to say it was one of the WORST years of my life. We’d never rented before and had no idea what we were doing, they knew that and took advantage. We were shown a shoe cupboard of an apartment, the rent was around £350-£400 a month for one bedroom apartment with the kitchen and living room being one big open space. At first it seemed great. Finally living alone (we later found out we were paying the same rent as the rest of the building who’s apartments were 3x the size of ours and had someone who came to check the place out from Bridgfords even POINT OUR HOW SMALL OUR APARTMENT WAS COMPARED TO OUR NEIGHBORS!!!). No pets allowed was annoying as we had two small cats but we knew the couple who lived across from us (they moved out not long after we did because of similar issues) and they had a cat... along with half the building... so we didn’t worry or care. Everything was fine until the first inspection of the apartment, I’d stayed awake all night before the viewing to clean (as we’d never done that before so I wanted to make sure it was clean) I fell asleep on the couch at around 8/9am to be woken up by a small blond woman in my apartment (the door was locked..) so I was obviously surprised and confused, the woman gave me attitude claiming she knocked and rang the buzzer. The buzzer is so loud you’d hear it during a hurricane, I immediately knew that was a lie and The walls were paper thin so if she knocked I’d have heard as would the entire building, once done she went to other apartments and knocked.. when no one answered she walked away, didn’t let herself in like she did with us... That was bad enough. Then she took MY KEYS with her and when I ran downstairs and across the car park to ask her if she had my keys she said “no” as I saw them sat on her passenger seat.. I had to go out so I was panicking in a rush because those were the only set of keys we had. I started walking back to the building angry to have her call me back and say “I’ve got them” yes. I know. That was bad enough and already gave me anxiety about anyone and everyone letting themselves into my apartment without my permission or me even being there! Then we asked to move into the apartment downstairs as the previous tenant had just moved. We were given the ok. Great right? Would have been if they didn’t tell us we could move in at the end of the month to them ring/email and asked “can we move now” and have them ignore us until mid way through the month and say “end of this month” this went on for 2 months. 2 months of packing and unpacking all of our belongings in a tiny apartment just so we had clothes to wear. Then Joel began harassing me over the phone/emails, demanding we let people come into our apartment to look around (the apartment we wanted was empty for 3 months but they refused to let us move) so I said no as the apartment was a tip and I would be home alone when they came, I suffer from severe depression and anxiety so you can imagine the amount of stress and worry I felt not only when I would see an email from him or his number ringing my phone. At first he took the no as a no and said okay but the amount of times he’d email/ring about viewings increased as they continued to ignore our requests to move into the bigger apartment. Then one day I got a phone call from Joel, I answer and had him yell at me down the phone for 5 minutes (it felt like an eternity) for not letting people view the apartment, ignoring that they refuse to let us move downstairs and THEN they can show whoever the hell they want. I felt like a child being scolded for drawing on the walls.. I’m 22.. so when he hung up I informed my mum and dad (they worked across the road from Bridgfords) so my mum for obvious reasons was not happy, they both almost ran across the road to see him and when they called him out for how he treat me he went bright red and fumbled over his words.. he has the nerve to act big and tough over the phone but if you confront him in person? Coward. Absolute coward. Fast forward to moving into Apartment 1 (when we moved the landlord put the rent up for the entire building to £450 and added an extra £100 on to the deposit.. it’s too convenient to be a coincidence) and almost immediately we were getting complains about covering out windows... we got complaints because nosey people didn’t like that we covered the windows...(some of the people in that building were just as pathetic and childish as Bridgfords) then when we sorted that complaint we got a letter telling us to leave because we have cats and you’re not allowed pets. They sent us an email with a PICTURE OF OUR CATS IN THE PREVIOUS APARTMENTS WINDOW. So they KNEW we had the cats from the start and still let us move in downstairs... that’s extremely snakey behaviour, any excuse for more money. So skip ahead to moving day and our previous apartment had been rented out to a young woman who smoked WEED IN THE APARTMENT WITH THE WINDOWS OPEN WITH HER FRIENDS ON A FRIDAY NIGHT. You’re not allowed to smoke in there.. never mind doing ILLEGAL DRUGS. So that told us plenty. Then skip ahead again to today (November) we’ve been away from those soul eaters for a few months and I got an email asking for the deposit because of “unpaid rent” we’d had this back and forth about rent for months now, me sending them bank statements of rent being sent on the right days to them ignoring us and coming back a month or so later to try again, I was sent an email today with an attachment of “evidence” as to why they want over £1000 from us... it’s a word document. SOMEONE HAD OPENED A NEW WORD DOCUMENT AND TYPED UP “date-date: unpaid” etc. This is not evidence. This is not proof. Anyone can write a word document, I’ve sent verified bank statements with the date/time sent, amount sent, who it’s sent to and the reference number. They won’t take that as proof but expect me to take a word document as solid evidence that they are entitled to over £1000 from us... they are truly pathetic. Joel is a bully, Alex is manipulative and they condone harassment and targeting. DO NOT TRUST THEM. DO NOT RENT FROM THEM. DO NOT BUY FROM THEM. THEY WILL OVER CHARGE YOU. We now live in a 2 bedroom house for the same rent as a 1 bedroom apartment where you’ll get people complaining that they can’t be nosey. Since we have been here we haven’t been harassed, haven’t had people starring at us through the window, no one has just let themselves into our home. We have never been happier. I 10000% recommend Dawson Estate, when I told Matt how we’d been treated by Bridgfords he was disgusting and confused at there unprofessional behaviour and went out of his way to insure we are fully aware of what’s going on and replies to any questions I have almost immediately. Avoid Bridgfords!!! Get in touch with Dawson Estate!!! They’ll treat you right and respect you not harass and target you!!!The Bridgfords I had the displeasure of dealing with was in Halifax but after looking through over reviews it looks like it’s not just the Halifax branch that needs a reality check and a customer service training course...
Shell · 14 November 2019
★★★★★ 5/5
GoogleWe Just recently completed the sale of our house and I cannot thank them enough. Sophie, Angela, Luke and the team had fantastic communication throughout and I would recommend them to anyone wanting to sell in the area ☺️PositiveResponsiveness, Quality, Professionalism, Value
Daniel · 18 June 2021
Agent replied · 17 June 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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