Trusted Agent profile

Bridgfords reviews

★★★★★

744 reviews across 2 platforms

2a, Mersey Square, Stockport SK1 1NU

Bridgfords's Stockport office at 2a is rated 3.2 out of 5 across 744 reviews on two platforms, including 295 Google reviews rated 4.9. The 449 Trustpilot count is for the whole business. It won Platinum in The Trusted Agent 2026 awards, one of six awards Bridgfords won in 2026. Checked 9 October 2026.

Google logo

4.9 / 5

295

Reviews on Google

This office

Trustpilot logo

449

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Bridgfords. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Stockport office, from every platform, shown as written. First names only.

5/5

Google

The staff at Bridgefords Stockport are fantastic. I have dealt with Kate and Gabrielle and they have been extremely personable and professional. I can honestly say, after dealing with many estate agents over the last month, nobody showed as much care and understanding as Bridgfords. They listened and were understanding, all the others were like robots. Thank you, your life savers.

Clare · 16 February 2026

Agent replied · 16 April 2026

We are so thrilled to hear that you had a positive experience with our team at Bridgfords Stockport! We take great pride in providing our customers with top-notch service and it's wonderful to know that Kate and Gabrielle were able to exceed your expectations. Best wishes, Lucy, Customer Feedback and Support Team

1/5

Trustpilot

Fraud risk

Refused to return deposit after tenancy ended, eventually complying four months later after we enacted formal action. Ignored all our calls and emails, and during the little communication I could get with them I was treated with more rudeness and dishonesty than I have ever experienced. In particular Deposits Manager Paddy and Leanne consistently treated us with the utmost contempt. Probably some sort of illegal operations behind the scenes. Avoid!

Roger · 17 June 2026

5/5

Google

Our first-ever house sale and it couldn't have been easier. Spencer did so much research and gave us all the options, sold our house in under a week. He kept in touch every step of the way and went above and beyond at every opportunity. Thank you to Spencer and the team - we couldn't recommend him more for Stockport.

Charlotte · 16 December 2025

Agent replied · 16 April 2026

We are thrilled to hear that your first house sale went smoothly with Spencer's excellent service! Thank you for trusting us and recommending us to others in Stockport. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Such an amazing experience with the letting team at Bridgfords. Hayley went above and beyond to make sure I managed to secure my rental and managed to take all the stress away being a first time renter. Would recommend to anybody looking to find their first home or move. Thank you again Hayley your a star🎉xxx …

Katie · 16 December 2025

Agent replied · 16 April 2026

Thank you for your kind words! We are thrilled to hear that our team, especially Hayley, provided you with exceptional service. It's our goal to make the renting experience as stress-free as possible. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Trustpilot

I recently moved into Brigford property…

I recently moved into Brigford property and I can't express how grateful I am for the fantastic support from Lucy and Murray. From the moment I began the application process, they were incredibly helpful and attentive to my needs. Lucy guided me through all the paperwork with clarity and patience, ensuring I understood everything. On move-in day, Murray went above and beyond to assist me, he helped with any questions I had and made sure everything was in order. To top it all off, I received a delightful box of chocolates as a sweet welcome gift, which added such a nice touch! Their friendly demeanor and professionalism truly made my transition seamless. I highly recommend Brigford to anyone looking for a welcoming place home.

Alpha · 21 February 2026

5/5

Google

Gemma and the team were amazing through the whole buying experience. Not only did they find viewings perfect for what I was looking for they were were to assist and answer any questions I had through the whole process even helping to get the sale pushed through promptly between both parties solicitors!!

Declan · 22 October 2025

Agent replied · 12 November 2025

"Thank you so much for your kind words! We're thrilled to hear that our team provided such great support during your buying experience. We're always here to help and make the process as smooth as possible for our customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Had a very positive experience in buying my house through Bridgfords. Gemma was a pleasure to speak to, and very helpful for a first time buyer like myself! I wouldn’t hesitate to use Bridgfords if the time comes for me to sell in the future.

Megan · 16 December 2025

Agent replied · 16 April 2026

Thank you for your kind words, we are thrilled to hear about your positive experience with Gemma and Bridgfords! We are always here to help and are honored to have assisted you in buying your first home. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

Service above and beyond

What can I say about Bridgfords in Bamber Bridge, what an absolutely fabulous team of professionals to deal with especially Jane Catterall! This amazing lady has gone above and beyond for us firstly regarding the sale of my mum's house after she passed away, and now ourselves. Without Jane with her knowledge and wealth of experience our house move would have collapsed, she did everything in her power to get the job done, she went above and beyond, and is also a very understanding and caring individual remaining professional throughout. Couldn't have done this without you! Wouldn't hesitate to use them again.

Nicky · 8 November 2025

5/5

Google

amazing service and everybody really looked after us. Sophie and Gavin were especially helpful to us and ensured we always dealt with them for continuity. Nothing was ever too much and they guided us through our first house purchase …

Katy · 16 December 2025

Agent replied · 16 April 2026

Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with our services, and that Sophie and Gavin went above and beyond to ensure that your first house purchase was seamless. We're always here to … More

1/5

Google

Where do I start? From the constant lies to the rude unprofessional behaviour, they have put me through hell. AVOID AT ALL COSTS. Due to the noise issues I had where I was living at the time, when I first viewed the property I was told I was going to be on the top floor of the building and that there's only 1 person living next to me. I made them aware of the noise issues I was having in the property I was living in at the the time and that I am paying £600 to get out of the contract. They told me this property will have no noise issues and that its on the top floor. To my horror, the day I moved in I can hear loud banging noises from above where I can see the ceilings moving. To my surprise I then found out there were 2 people living above me, in what's used to be an attic of a house. The person showing me was clearly clueless about the building and they had completely lied to me about the entire place. The property was inhabitable condition. There was absolutely no insulation for heat or noise. I could hear every footstep and noise from the flats above, below and next door. The place was so vile that I can hear every movement, conversations, door slamming and banging. There were huge gaps within the building that the bathroom always stank of other people's toilets. Mould and damp everywhere. They never helped me or told me that I needed to take my metre readings in the most horrible creepy basement I've ever seen. I'm still paying off an extortionate amount on bills to this DAY because of how freezing the building was and how much it cost to run the flat. I had complained about the noise issues consistently since day 1 and it took them 5 months to get the carpets in the flat above fitted but nothing was resolved. WORST 6 months of my life - it really affected my health as I couldn't sleep. To top this off, they didn't return my deposit for 2 month after I had moved out. Megan and Katherine was abysmal to say the least. Had extremely bad attitude, incompetent (they had actually lost the keys to the flat), and just pure rude over the phone. I feel really bad for whoever is unfortunate enough to live there after me. Corrupt estate agents like these really needs to be shut down.

M · 25 July 2024

Agent replied · 24 August 2024

Hi M O, We are truly sorry to hear about your experience. Please contact review@countrywide.co.uk to discuss this matter further. Thank you for bringing this to our attention. Best regards, Bridgfords Stockport

5/5

Google

I cannot rate the team at Bridgfords Stockport highly enough, they really were incredible and I have no hesitation in recommending them. Sophie and Megan were amazing, as were all their colleagues who I dealt with during the recent sale of my house. They were fast, efficient, professional, and friendly. I told them what I was seeking and timescales and they delivered even sooner than I had anticipated possible, which was wonderful. From the marketing of my house on Rightmove to completion was less than 3 months. I am pretty clueless about these things and so I was quite anxious. They answered my many silly questions and went out of their way to reassure me when I got a bit bamboozled in the process. So much so, they made the process straightforward and were the glue holding it all together. Chasing the buyer, their solicitor, my solicitor etc. What struck me most is that when they said they would call or do something, they did it. I find that rare in service industries nowadays so having them actually do what they say, when they say it, without issue or drama was a breath of fresh. Thank you so much for all everyone at Bridgfords did in the sale of my house! You’re a fantastic team of people and excellent at what you do.

A · 25 July 2024

Agent replied · 24 August 2024

Hi, Thank you for your kind words about Sophie, Megan, and the team at Bridgfords Stockport. We are delighted to hear about your positive experience with our services. If you ever need assistance in the future, feel free to reach out. Best regards, Bridgfords Stockport

5/5

Google

Great team and service anything I needed Sophie and Gemma help me with it couldn't ask for a better service would recommend them to anyone so glad i went with them to sell my house thanks alot since this has happened there solicitors has been struck off ive had bills of over 3k from unpaid taxes and fees stay away from them plus over 1500 in new solicitor fees attached Commission fee invoice for the sale of the above mentioned property which was due upon completion. We have been unable to secure funds from your conveyancers. Please see attached your signed agency agreement which confirms your liability for the fees. Please confirm payment by return. Payment of £2455.20 should be made into the account below by return:- COUNTRYWIDE ESTATE AGENTS

Alan · 16 January 2026

Agent replied · 12 November 2025

Thank you for your kind words! We are thrilled to hear that Sophie and Gemma provided top-notch service for your home sale. We are grateful for your recommendation! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I highly recommend Bridgfords Stockport for buying and selling properties. I recently sold my house through Bridgfords and purchased a property they had on their books. It was a difficult transaction due to the vendor of the property I was buying, but Ruari for seven months was an absolute superstar and never waivered in his support and help to get this over the line. He constantly kept on top of the purchase, constantly chased on my behalf with the company selling the property and kept me up to date daily when I was tearing my hair out. On the sale of my property Sophie was absolutely brilliant, kept me constantly updated and was helpful and friendly throughout. Both Ruari and Sophie helped throughout making a stressful situation easier by being interested, engaged and super helpful right until the end. I wholeheartidly recommend them both for anyone looking to sell or purchase a property in Stockport.

Angela · 18 May 2024

Agent replied · 17 June 2024

Angela Dennerley thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

One of the worst estate company i have…

One of the worst estate management company i have come across . The manager and one mr Mamood were disgusting and very wicked human being. The Took my £2000.00 from my account without seeing the property .

Aiah · 29 July 2026

5/5

Google

Sophie was amazing. I had the pleasure of working with her for a purchase for a mutual client. She was easily reachable and would go about and beyond to clients. Highly recommend

Thilaj · 16 December 2025

Agent replied · 16 April 2026

Thank you for your glowing review! We are so glad to hear that Sophie went above and beyond to provide great service to you and your mutual client. We strive to provide excellent customer service and we are happy to see it's being recognized. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team

1/5

Trustpilot

Some things never change - still shoddy

Some things never change. We bought our house through Bridgfords 5 years ago- not a good experience. They don’t answer the phone or answer emails. Today, as we’ve decided to sell the house, I thought to myself "maybe they’ve changed." I’ve called them 4 X, each time being redirected to an answering machine.I’ve emailed them and no reply. A continuation of a shoddy service continues. The 2 other estate agents I’ve contacted have replied more or less straight away and visits have been arranged. I honestly don’t know how Bridgfords survives in the current economic climate.

Gaynor · 10 August 2026

1/5

Trustpilot

2 month+ deposit return delay

I rented a property managed by Bridgfords and moved out two months ago. I still have not received my deposit back. Since moving out, I have called and emailed the branch multiple times to follow up. My calls have been hung up on, and my emails have gone unanswered. For an agency that expects tenants to meet strict deadlines and requirements throughout the tenancy, this level of service at the end of the process has been disappointing. I would think carefully before renting through Bridgfords based on this experience.

Wayne · 31 July 2026

5/5

Google

Julia Olczak was extremely attentive, easy to contact and an absolute pleasure to deal with. We ended up having a change in circumstances and not going ahead, however she was extremely understanding of our situation. Julia isn’t just trying to fill properties quickly, she tries to match the best possible tenant to their ideal property. I’ve dealt with many agencies when being shown properties, and I would say Julia has had the best customer service approach. I would highly recommend getting in touch with Julia if you are looking in Stockport or surrounding areas.

Aiden · 2 June 2025

5/5

Google

For our first time in renting a home, Bridgfords have been a fantastic experience. Hayley has been an incredible help in getting all of our affairs in order and has been able to assist us even in stressful times. Thank you :))

Emily · 5 August 2025

Agent replied · 12 November 2025

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

We had such a bad experience with another on line agent in 2022, so much so we took our house off the market for almost 12 months. We decided to try again and so glad we did Bridgfords can’t fault them, Sophie own main contact was fantastic, she kept everything going and we completed and moved in, in 9 weeks. Raury was also excellent, he took us round our new house a couple of times and steered our purchaser around the process. Learn from us, good estate agent, is worth their weight in goal, so happy with the whole process and can’t recommend Bridgefords, Stockport branch enough, what a team, thank you so much 😊

Jayne · 20 December 2023

Agent replied · 17 June 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

1 Star is too many stars in my opinion...

I approached Bridgfords and Michael Poole last year to see about selling my late fathers Bungalow. I found their sales tactics to be a bit off, immediately trying to upsell me services I personally felt had no value, insisting it would make every difference. I begged to differ and having a bad gut feeling about them and a positive experience with Michael Poole I chose Michael Poole instead. Then came the phone calls trying to get me to switch and saying they would do a better job. After the second phone call I made it clear I was definitely not going to change my mind and asked them to remove my number from their records and not call me again. I received several other phone calls 2 or 3 weeks apart from each other and after repeatedly asking them to not call me again, the final call I received I told them (not very nicely) that if they contacted me one more time I would report them to the police for harassment as I had made it clear on several occasions I didn't want them to contact me.

James · 26 June 2026

5/5

Google

I completed on my property on 10th august. After numerous attempts at trying to buy a property for the last 3 years and numerous let downs (no fault of our own) I finally came across Bridgfords and made an enquiry on a property. I dealt with Sophie at Bridgfords who was lovely and honestly made the process so simple and stress free. After letting my previous mortgage advisor go Sophie also informed me of their in house mortgage advisor Gareth and again he was such a huge help and had a mortgage offer for me within 2 days of meeting him. Sophie kept me me updated throughout the whole process and when she was off some of her colleagues also helped me with any enquires and again they were lovely. (Ellie & Ruari). Overall I cannot fault my Experience with everyone at Bridgfords especially Sophie and Gareth and I cannot recommend them enough. I only wish I found them sooner and maybe I wouldn’t have had such an awful experience previously at trying to buy a property.

Laura · 21 September 2023

Agent replied · 17 June 2024

It's fantastic to see another 5* review and recommendation for our local team. I will make sure your kind comments are known to the team. Many thanks, Scott @ Customer Care

5/5

Trustpilot

Thank you so much Holly at Stockton Heath's Bridgefords

I had a wonderful tour with Holly from Bridgeford's Stockton Heath. I didn't feel rushed and she was very attentive, patient with all my questions and built a quick rapport with me. She always answered the phone and emails professionally and gave thorough and informative replies, always keeping me in the loop as my application for my new rental progressed through all the stages. I highly recommend her. Steph xxx

Stephanie · 24 August 2026

5/5

Google

I rented my property through Bridgford letting agency. Ms Megan Marriott was very helpful, professional and made the whole process very smooth and easy. Megan was very easy to approach and he always kept me up to date with the whole process of the rent. I would highly recommend Bridgford sales and letting agency to anyone who is planning to sell or rent their property. Finally I want to thank Megan for all her kind help and professionalism throughout the whole process.PositiveResponsiveness, Quality, Professionalism, Value

Mazin · 25 August 2023

Agent replied · 17 June 2024

Hi Mazin, thanks so much for the fantastic 5* review. We (and Joel of course) really appreciate your kind words. Best wishes, Graham @ Customer Relations

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bridgfords's Google reviews

Questions about Bridgfords

How many reviews does Bridgfords have?

Bridgfords's Stockport office has 744 reviews across two platforms: 295 on Google, 449 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Bridgfords's rating?

Bridgfords is rated 3.2 out of 5 across all 744 reviews, and 4.9 out of 5 on Google from 295 reviews, checked 9 October 2026.

Has Bridgfords won any awards?

Yes. In The Trusted Agent 2026 awards: Bridgfords, Stockport won Platinum; Bridgfords, Sale won Gold; Bridgfords, Halifax won Gold; Bridgfords, Burnley won Gold; Bridgfords, Wakefield won Trusted Agent; Bridgfords, Stalybridge won Trusted Agent.

Where is Bridgfords's Stockport office?

Bridgfords, 2a, Mersey Square, Stockport SK1 1NU.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.