Bridgfords Stockport reviews

★★★★★ 5/5

Google

We had such a bad experience with another on line agent in 2022, so much so we took our house off the market for almost 12 months. We decided to try again and so glad we did Bridgfords can’t fault them, Sophie own main contact was fantastic, she kept everything going and we completed and moved in, in 9 weeks. Raury was also excellent, he took us round our new house a couple of times and steered our purchaser around the process. Learn from us, good estate agent, is worth their weight in goal, so happy with the whole process and can’t recommend Bridgefords, Stockport branch enough, what a team, thank you so much 😊

Jayne · 20 December 2023

★★★★★ 1/5

Trustpilot

Disrespectful and Desperate, Data Breach

We viewed a property and after loving it in person offered a cash offer of asking price their and then. Within the same hour, I got a call from the agent who shown us round to be told it was going to Auction. I checked the listing, and it didn't mention auction, but this was updated the next morning. The estate agent had every opportunity to call us to inform us it was an auction property. It seems we had a lucky escape since we have found out the property has had two collapsing sales, for such a desirable area and its price point, these are huge red flags. I called the agency first thing during the morning after our viewing at 9am, to say we aren't interested, we viewed a property to buy not to be told until after viewing it that it was auction, oh and it get's better they tried to make out it was a good deal, yeah a deal that would cost us 4.5% of a minimum of 6.600 in auction fees that we never knew of until afterwards and would never have considered had we of known this information before the viewing. I said, please don't get anyone to call me, but the auction company called me anyway, I tell them we are not interested. I have since had two more calls from the auction company ( which i understand is a sister style company to this agency ). I've had to block the number and inform my solicitor of a data protection breach, as I said I did not want to speak to anyone from auction. Also had a call in desperation from the agency saying oh the price has dropped. " Firstly, no it hasn't because of the fees; secondly, we said we were not interested, why was this not respected. I have never heard of this agency before we did the viewing and I wouldn't be surprised by the many low reviews; they will be able to continue in business much longer. Hoping this review grabs their attention because this is what happens when you harass someone. Don't follow correct and legal protocol and respect people's privacy.

Clayton · 2 July 2026

★★★★★ 1/5

Trustpilot

1 Star is too many stars in my opinion...

I approached Bridgfords and Michael Poole last year to see about selling my late fathers Bungalow. I found their sales tactics to be a bit off, immediately trying to upsell me services I personally felt had no value, insisting it would make every difference. I begged to differ and having a bad gut feeling about them and a positive experience with Michael Poole I chose Michael Poole instead. Then came the phone calls trying to get me to switch and saying they would do a better job. After the second phone call I made it clear I was definitely not going to change my mind and asked them to remove my number from their records and not call me again. I received several other phone calls 2 or 3 weeks apart from each other and after repeatedly asking them to not call me again, the final call I received I told them (not very nicely) that if they contacted me one more time I would report them to the police for harassment as I had made it clear on several occasions I didn't want them to contact me. My advice to anybody looking to sell a house is don't even contact Bridgfords for a valuation. You can look at my review of Michael Poole to see how I found the service from them overall if you want to. The date I have recorded as my experience is the date of the second from final phone call i received as the final one was from a mobile so I cant be certain of the date without calling a few numbers to check. I have purposefully waited for the property to sell before leaving this review.

James · 26 June 2026

★★★★★ 1/5

Trustpilot

would not recommend this company to any…

would not recommend this company to any landlord. The fees are extremely high, with additional charges that are not always made clear from the outset. Communication is poor, and it is often very difficult to get hold of staff when you need support or answers. The contractors they use are also significantly overpriced, leaving landlords with unnecessarily expensive maintenance bills. For the amount charged, the level of service provided is disappointing. Overall, my experience has been frustrating, costly, and poor value for money. I would strongly advise others to look elsewhere.

Andrew · 24 June 2026

★★★★★ 1/5

Trustpilot

STAY AWAY - BRIDGFORDS DARLINGTON

I purchased a property from Bridgfords in December 2025. They have been holding the keys. I arranged my own contractors to start renovating the property. Bridgfords decided to change the locks without my consent and knowledge, I have been chasing them for almost a month now to get the money refunded back to me but it has been a struggle and a battle. Do not use this agency as they cannot be trusted and are horrible and difficult to work with. STAY AWAY FROM THESE INCOMPETANT, GREEDY MONEY GRABBERS

Keith · 22 June 2026

★★★★★ 5/5

Google

I completed on my property on 10th august. After numerous attempts at trying to buy a property for the last 3 years and numerous let downs (no fault of our own) I finally came across Bridgfords and made an enquiry on a property. I dealt with Sophie at Bridgfords who was lovely and honestly made the process so simple and stress free. After letting my previous mortgage advisor go Sophie also informed me of their in house mortgage advisor Gareth and again he was such a huge help and had a mortgage offer for me within 2 days of meeting him. Sophie kept me me updated throughout the whole process and when she was off some of her colleagues also helped me with any enquires and again they were lovely. (Ellie & Ruari). Overall I cannot fault my Experience with everyone at Bridgfords especially Sophie and Gareth and I cannot recommend them enough. I only wish I found them sooner and maybe I wouldn’t have had such an awful experience previously at trying to buy a property.

Laura · 21 September 2023

★★★★★ 5/5

Trustpilot

Thank you so much Holly at Stockton Heath's Bridgefords

I had a wonderful tour with Holly from Bridgeford's Stockton Heath. I didn't feel rushed and she was very attentive, patient with all my questions and built a quick rapport with me. She always answered the phone and emails professionally and gave thorough and informative replies, always keeping me in the loop as my application for my new rental progressed through all the stages. I highly recommend her. Steph xxx

Stephanie · 24 August 2026

★★★★★ 5/5

Google

I rented my property through Bridgford letting agency. Ms Megan Marriott was very helpful, professional and made the whole process very smooth and easy. Megan was very easy to approach and he always kept me up to date with the whole process of the rent. I would highly recommend Bridgford sales and letting agency to anyone who is planning to sell or rent their property. Finally I want to thank Megan for all her kind help and professionalism throughout the whole process.PositiveResponsiveness, Quality, Professionalism, Value

Mazin · 25 August 2023

★★★★★ 1/5

Trustpilot

The worst out there

The worst out there, put us through so much drama, very stressful and mentally draining, their mortgage broker is absolutely useless, 4 months later we were declined, absolute waste of time, waste of energy, they just didn't want us to buy it for some reason, maybe because we are a different skin colour to them! Stay away from the burnley branch, good lord, how do they get away with this bs.

Ify · 13 August 2026

★★★★★ 1/5

Trustpilot

Bridgefords are the worst estate agents…

Bridgefords are the worst estate agents i have ever come across, i am so glad i did not decide to sell my house with them! They never answer the calls, constantly leaving voicemails, very rarely they call you back! I viewed a property with them a week or so ago & no follow up phone call the following day, I wanted to make an offer , left several voicemails & nothing! Please avoid Bridgefords at all costs. They are the worst estate agents i have ever come across. Please stay away!

Lucy · 9 June 2026

★★★★★ 5/5

Google

Sophie was really helpful throughout the purchase process.

林怡均 · 9 April 2026

★★★★★ 5/5

Google

Richard help me renting a flat. From first contact to the last minute he was so brilliant, professional. Richard went the extra mile and even had time for a little personal chat. Despite I am much older Richard managed to find the common language with me. I feel Richard will build a successful carrier re human relations. I am happy with the service the company and Richard provided. I can recommend 100% to use this company. Thank You. Jo.

Mamma · 22 August 2023

★★★★★ 5/5

Google

I would like to thank Sophie and Megan for outstanding customer service with the sale of my property. If you are thinking of selling or buying property don’t look anywhere else!! In my own profession I pride myself on the level of service I provide and the team at Bridgfords exceeded my own expectations. Well done and thank you….

Derek · 24 September 2024

★★★★★ 5/5

Google

I chose Bridgefords after calling a few estate agents because they were so quick and proactive. After calling, Kate immediately arranged a visit to see my property and discussed the whole process in detail and very clearly, which I really appreciated as a first time landlord. Viewings were arranged the week after, Megan was so helpful and guided me through the viewing process. After the viewings, both Kate and Megan have been great at following up, they are both so professional and efficient, which is exactly what I needed with my time limit. I can’t recommend Bridgefords (Stockport) enough, I’m so glad I chose them and will definitely be recommending them to my friends!

Stephanie · 18 June 2023

★★★★★ 5/5

Google

24/03/2023 Thank you Megan & Kate for an excellent after-sales service. They have been extremely helpful, efficient and professional, nothing is too hard for them. I would truly recommend Bridgfords Stockport to anyone who want to rent a property from them. 06/03/2023 Megan & Kate were very friendly, supportive and efficient, the whole process was super smooth from viewing till getting the keys, just in 7 days!!! They were responding all of my phone calls and emails very quickly. I would definitely recommend Bridgfords as a letting agent.

Maggie · 18 June 2023

★★★★★ 1/5

Trustpilot

ignored, patronised and falsely accused

3 months into our tenancy we've experience the following with Bridgfords/Countrywide/Entwistle Green (no, I have no idea why they all take turns to email me or why they have different names if they're basically all the same company): * being told I had incorrectly logged repair reports online, despite following the printed handout we were given upon arrival to the letter. when I explained this, all I was met with was "the name of the person who gave you this information". I didn't really care about that, I just wanted the repairs done. This employee then ghosted us and never messaged back. *several issues we reported in our first week STILL have not been addressed, it's a joke. *it took around a month of emails and phone calls with various other employees just to get somebody to sort our broken boiler and thermostat out; we had no heating all that time and this was when it was still freezing every day. *we were instructed to order a bin from the local council and pay for the bin ourselves, then minus that fee from our next rent payment. despite being told to do this, Countrywide/Bridgfords sent us a threatening email saying we were in arrears. I replied back saying this was rubbish, only to be ignored for two days. I only got a reply when I sent a follow up saying I would message literally every day until they backed off and apologised. Funnily enough, 5 minutes later, they finally replied. *it for some reason took a month for them to remove the 'for rent' sign outside. again, as soon as I complained, it magically disappeared shortly after. *I had to fix a broken kitchen drawer myself within the first month myself because they refused to acknowledge the issue which had been present since day 1. *customer service is woefully slow. if you want to communicate via email, you get whinged at and pushed towards phone calls, which you then get dumped onto hold for and have patchy reception anyway. *during those phone calls, I'd be told 'this will happen, the landlord is sorting this', but nothing ever happens. *we've had 3 - soon to be 4 - visits from a contractor with regards to our bath/shower. how it takes this many call outs to repair one tap is beyond me. *this latest instance of the contractor coming around has now broken the bath tap, no hot water, the seal is leaking, he's caused some damage to the kitchen and even our front door doesn't shut properly due to some equipment he'd had resting against the door for an hour. What does Bridgfords/Countrywide have to say about this? 'You should have pointed it out due avoid another unnecessary visit to the property'. Yeah okay, i'm so sorry for beinga dumb tenant who refused to let the contractor leave until i'd magically detected various issues around the house and bullied him into fixing them. if we'd arranged for this to take place when out of the house anyway, what would this 'Emily' have said to me then, "you should have stayed at home and not gone to work to prevent another home visit". what nonsense. this woman is on another planet. I have filed a formal report against her because she shouldn't be offering her own opinions. for a supposed professional, her entire email was nasty and sneering. all in all, incredibly useless company. but I will be happy to update my review with positives if they actually prove they can deliver from now on. We shall see...

MW · 26 May 2026

★★★★★ 5/5

Google

Despite the problems I encountered with a different branch and the flat itself, Hayley at the Stockport office was an absolute angel. She was caring, patient, understanding and kind from the very start. She didn’t need to go to the lengths she did as the Stockport branch wasn’t the one managing my flat but she did. She surpassed every expectation and turned a nightmare into a bearable outcome. Hayley answered every question with kindness, always taking time to explain everything to me when my anxiety overrode my common sense. Whenever I had an issue, she handled it with care and professionalism. Truly a gem of a person and I hope she gets the recognition that she deserves. As I said, she wasn’t directly responsible for my case and flat in particular and yet she stuck around, helping me when needed. She truly went above and beyond for me. I could not recommend the Stockport branch and Hayley in particular enough.

Francesca · 14 August 2025

★★★★★ 5/5

Google

Gemma was amazing throughout the process of my first purchase, thank you!

Lindsay · 16 February 2026

★★★★★ 5/5

Google

I recently worked with Kate and Liz and cannot recommend them highly enough! Throughout the entire process, they were incredibly accommodating and professional. They guided me through every step, making everything smooth and stress-free. Their dedication and expertise helped me get a tenant into my property quickly. If you're looking for exceptional service and results, look no further than Kate and Liz!

Cemap · 10 June 2024

★★★★★ 5/5

Google

Big thank you to Gemma and team for all their hard work getting us into our new home. They were fast, flexible and always easy to reach.

Jonathan · 13 September 2025

★★★★★ 1/5

Trustpilot

Valuation?? They can't be bothered!

Booked in a valuation with Bridgfords. They called the following morning at 830 which was very efficient. Was advised over the phone that this would take 30 minutes. Had a phone call from the Sale branch on the morning of the appointment. Asked if i intended to put my house up for sale, said it would be dependent on the equity we have in the house. He said the valuation would take and hour and a half and he could send a virtual valuation. It sounded like the guy couldn't be bothered at all. If this is the level of experience you get from someone that is trying to get your business, I would hate to think about the experience you would have selling through this place. Really poor service!

Jon · 5 May 2026

★★★★★ 5/5

Google

Bought a house with Bridgfords last year and have nothing negative to say at all. Gemma @ Stockport site kept me informed throughout the whole process. In my personal opinion, she went above and beyond what I have experienced with previous agents. Would recommend and not think twice about using again in the future.

Ruth · 16 March 2026

★★★★★ 1/5

Trustpilot

Landlords (and tenants!) - avoid this agent

To use a phrase, Bridgfords / Countrywide are an omnishambles, when it comes to being a landlord's agent. Landlords - Do yourselves and your tenants a favour and choose a different agent. You will end up doing just as much work managing Bridgfords (actually Countrywide) as you would managing any issues directly yourself. Two particular incidents that wound me up were when they charged us for work done by a decorator, which the decorator later admitted was never carried out; and secondly after forgetting to charge a tenant for costs due to them, they charged us instead, after deposit refund - without agreement or notice (money they still refuse to refund).

Paul_reflects · 15 April 2026

★★★★★ 1/5

Trustpilot

Got bored of chasing them

Called multiple times to try and get a viewing booked in. Was told multiple times someone would call me back. Got bored of chasing them. They seemed far more interested in getting me to speak to their mortgage broker, and I hadn’t even viewed any houses with them yet! I have no idea how they manage to sell any houses. Quite clearly a load of sales people trying to hit targets and not actually that bothered about selling houses.

Kiwi · 15 April 2026