Taylors Lettings Stevenage reviews

★★★★★ 5/5

Trustpilot

Olivia Heaney (Northampton) - Thank you for all your hard work

I came across Taylors Lettings (Northampton) when I noticed they advertised and let a similar property to ours across the road from where we lived. I called and spoke to the Lettings Manager - Olivia. We found Olivia to be incredibly proactive and conscientious taking into consideration our needs and circumstances att the time.I am not normally one to go to corporates as I like supporting smaller businesses but we have to say, Olivia made letting our property a breeze and stress free. She has great experience in what she does and handled our questions in a timely manner.I would not hesitate recomending Olivia as she did a wonderful job for us.Thanks again!

Vishal · 31 August 2023

★★★★★ 5/5

Google

Worked with Chloe as my mortgage advisor. She was absolutely brilliant. She was on top of the whole process and guided me through every step of the way, even though I was a complicated case. Highly recommended!

Adriaan · 26 April 2024

★★★★★ 5/5

Google

Chloe, the mortgage broker has been a life saver and went above and beyond to help and support us, dealing with the solicitors, the seller and offering us advice and answering tons of questions we had as a first time buyers. She is very professional but so approachable and helpful. It has been an absolute pleasure working with her and we highly recommend her and we appreciate her superb customer service, dedication and expertise. Do not hesitate to use Chloe's services!

Anna · 25 July 2024

★★★★★ 5/5

Google

Chloe Eley the mortgage advisor and life insurance advisor was a god send to us. She sorted all our needs so swiftly and efficiently we couldn’t have asked for anything more. We had two other advisors who could not assist with what we wanted but Chloe had no issues. She knows her lenders well and knows what products to offer without any delay. Nothing was too much. We will always return to Chloe and it’s well worth paying the broker fee to get exactly what you need. Thanks again Chloe

Lindsey · 25 July 2024

★★★★★ 5/5

Google

The entire Lettings team and particularly Henry and Ashley have been most professional. Their help and guidance is always prompt and welcome. Each time I visit Taylor's in Stevenage Town Centre I am welcomed with big smiles followed by tea and biscuits coupled with excellent service. A complete pleasure for me to be renting out my property with Taylor's.

Kemal · 25 August 2022

★★★★★ 5/5

Google

Ashley and the team have all been super helpful and friendly. They have made the process extremely smooth and professional when renting out my property. Thanks again for all your help.

Mercedes · 27 July 2024

★★★★★ 5/5

Trustpilot

Fantastic Lettings Team at Bedminster

Fantastic Lettings Team at Bedminster. Friendly, charming and accommodating. Superb team. Vicki was amazingly accommodating by going above and beyond her duties for our viewing, which we are most indebted for. Taylor (yes that right, am not making it up) of Taylors is charming and informative, keeping us updated through the whole process and providing myself and my wife peace of mind. Lauren friendliness made us feel welcomed when picking up the keys. We were given a wonderfully lovely Welcome to Your New Home Gift Box that contained several delightful treats. Overall, a most first rate team with faultless delivery of customer service skills and a complete joy to interact with. Thank you everyone for all your hard work throughout.Mr & Mrs Williams of St Ann's

Sean · 12 July 2023

★★★★★ 5/5

Google

The service was swift as the process of application and referencing was completed within a week and we moved into our new rented property same week

Iluobe · 16 March 2026

★★★★★ 5/5

Google

I had number of dealings with Ashley, James and Roman at Stevenage branch. They are bunch of professional and great working with them Highly recommend them.

Hojj · 16 March 2026

★★★★★ 4/5

Google

Thank you Taylors letting agents for the excellent services. They have been professional and responsive from the start and made sure we had smooth transactions. They took all of our calls and resolve all of our issues. We highly recommend Taylor's Letting agents. Thank you so much for helping us find a fantastic home of our taste.

Igwesi · 25 August 2022

★★★★★ 5/5

Trustpilot

Happy Tenants

Had the opportunity to move into a new build house nearly 10 years ago with my young family, Property is amazing,and is now are home ,good staff and having a maintenance service also is a massive help,if anything goes wrong in the house.

Craig · 16 April 2025

★★★★★ 5/5

Google

Millie has been very helpful in getting assistance to us when we needed it. She always gets things sorted quickly and does follow ups until it’s sorted. Overall a great experience

Dan · 25 June 2024

★★★★★ 5/5

Google

Chloe Eley the mortgage advisor was knowledgeable, friendly and put me at ease. She spent time going through all my options and made sure i was informed of any changes. I would not hesitate in recommending her for your mortgage needs. Thanks Chloe 👍🏻 …

Chas · 25 August 2023

★★★★★ 5/5

Google

I am very grateful with Taylor, especially to James King who helped me find the place where I live with great service, helpfulness, and kindness. Highly recommended. Thanks!

Perla · 16 February 2026

★★★★★ 5/5

Google

I worked with Chloe and she was the absolute best. She helped me feel comfortable making such a big decision and gave me all the information I needed to make an informed decision. She was supportive and always on hand to help answer any questions, no matter how small! I will honestly be using her for all things mortgage moving forward. Highly recommend

Morenike · 25 August 2021

★★★★★ 5/5

Google

Me and my girlfriend bought our house using Taylor's Stevenage Agents. We found our dream house thanks to the good service from Megan. She presented to us exactly what we were looking for and she answered to all our questions. Also we would like to say thank you to Chloe. She helped us with all the documents. We strongly recommend that agency to everyone who wants to buy a property.

Atanas · 26 August 2019

★★★★★ 5/5

Google

Great Estate Agents. Andy Winter was friendly and made us both feel at ease. He also explained things clearly and didn’t mind our crazy questions. The team worked hard to sell our house and kept in regular contact. Thanks Taylor’s! From Sally and Andy

Sally · 25 August 2023

★★★★★ 5/5

Google

Currently purchasing a property. Andy Winter has been so helpful, he goes above and beyond at every stage of the process and we are always kept up to date, and any questions we have are answered promptly and fully. Would 100 % recommend

Helen · 25 August 2023

★★★★★ 5/5

Google

Chloe is an excellent mortgage advisor, she was quick to act on our request for a revised mortgage offer when interest rates went down from our lender. Helen and Meghan were extremely helpful from finding our property to completing the exchange. Rest of the team were also kind and supportive. Thank you very much!

Harshadepak · 25 August 2022

★★★★★ 5/5

Google

So far, my experience with the team has been great. The team has exceptional communication skills, everyone has been professional and reliable.

Vivian · 16 March 2026

★★★★★ 1/5

Trustpilot

Absolutely the worst estate agent I…

Absolutely the worst estate agent I have ever used! They are only professional when they stand to get commission out of you upon renting a property. I rented a flat in watford from Feb 22 to Jan 23 & in the beginning, they bent over backwards to make sure I rented the property & kept asking me for google reviews. I dealt with Jonathan Blye initially. When my tenancy was due to come to an an end, they then became aggressive & incredibly unprofessional. It is clear that when there is no commission to be made, all humanity goes out the window!!!I was given no notice for when the property was put back on the market. Jonathan claimed he had spoken to me to advise me of the updates & and viewings, but he definitely had not. As he then realised he made a mistake, instead of saying sorry - he then went on to verbally abuse & patronise me because the times he had organised without my consent for viewings did not suit. I complained to head office after he put the phone down on me & was verbally abusive to the point I was left in tears. Head office did nothing & refused to take the matter further. I was simply told that they would deal with it in house which in other words means, they will do nothing!Saqab Rafiq then took over the viewings who was just as bad! He arranged viewings with possible tenants & simply turned up with them at the door without notifying me whenever he felt like it! There was no 24-hour hour notice & pleaded at the door to be let in. He also informed me that he had heard the conversation between me & Jonathan & told him it was wrong but that I would never receive an apology. The deposit was the final nail in the coffin as they held onto it unnecessarily. I waited the contractual 10 days after I left the property early to help them out and heard nothing! I had to hound them via email on numerous occasions. They blamed the landlord for the delay, which was a complete lie as i had to contact her myself for proof. I then received it 28 days after I had left the property. They are a bunch of budget cowboys, to say the least, and they need shutting down! DO NOT USE THIS BRANCH OR COMPANY!!!!!

Hiba · 28 February 2023

★★★★★ 5/5

Google

Chloe looked after me fantastically & made the process so simple! I really appreciate it & couldn't recommend her more! Thank you Chloe!

Joe · 25 August 2024

★★★★★ 4/5

Google

Excellent service. Chloe Eley really went out of her way to find me the best rate for my re-mortgage. There was also a slight delay with the information being passed between my old and new mortgage company and Chloe was extremely conscientious in following this up and ensuring the situation was resolved quickly and efficiently. Would definitely recommend and will be using them again in the future.

Liz · 26 August 2018

★★★★★ 5/5

Google

Chloe was absolutely amazing. She made my first time buying experience amazing. Really appreciate all her support with my silly questions and getting me a great mortgage and insurance package. I would definitely recommend Chloe as a mortgage advisor.

Jay · 25 August 2023