Taylors Lettings reviews

★★★★★ 5/5

Google

I had a really positive experience with this agency while renting my property. From start to finish, the whole process was smooth and well organised. My main contact was James, who was professional, responsive, friendly and incredibly helpful throughout. He kept me informed at every stage and made sure everything moved along efficiently. Ashley also supported me during the process and was always friendly and quick to assist with any questions I had. I really appreciated the clear communication and support from both of them. A special mention to Roman, who was so kind and welcoming when handing over the keys, it was a lovely way to complete the experience. Overall, the team made what can often be a stressful process feel straightforward and positive. I would definitely recommend this agency !

Cécile · 16 February 2026

★★★★★ 5/5

Google

I cannot thank the agents at Taylor's enough. We interacted mostly with James who has been absolutely wonderful to interact with from start to finish. His professionalism and enthusiasm for helping people find their perfect property has been unmatched and throughout all of our processes during our move he has been kind, helpful and knowledgeable, so thank you specifically to him for all of his incredible help. And thank you to Roman and the others at Taylors for helping as well. They are assets to the team at Taylors, and we couldn't be happier with our new property here in Stevenage. We were informed and supported throughout our move and we couldn't have done it without them.

Olivia · 16 January 2026

★★★★★ 5/5

Google

Joe helped me buy my first property a couple of years ago, which came with a boundary issue. I reached out again recently and the help from Joe and Charlie was spot on. They both went out of their way to help me with something pretty complicated and made it a lot easier than it could’ve been. Really appreciate it, would definitely recommend.

Evan · 16 March 2026

★★★★★ 5/5

Google

We had a great experience with James, Roman and Ashley at Taylors. From the start, they actually listened to what we were looking for and showed us multiple places that matched our budget and style, rather than just sending random listings. It made the search so much easier and saved us a lot of time. They were quick to reply to any questions, kept us in the loop without us having to chase, and made the whole process feel straightforward and stress-free. Paperwork was clear, no hidden surprises, and we felt like they genuinely wanted us to find the right place. We would definitely rent through them again.

Renoo · 24 August 2025

★★★★★ 5/5

Google

Renting through Taylor's Letting Agents was a smooth and stress-free experience. James and Ashley were professional, responsive, and always available to assist. They guided me through every step, ensuring all paperwork and details were clear. Highly recommend Taylor's for anyone looking to rent a property with excellent customer service and efficiency.

Om · 16 March 2026

★★★★★ 5/5

Google

We had a great experience with this branch, they are very attentive and the great communication is exactly what you need when going through any process. Roman especially is very professional and personable and others we spoke to over the phone such as Ashley was amazing aswell. Would easily recommend and go through them again

Aronté · 16 January 2026

★★★★★ 5/5

Google

Excellent experience selling my house with Taylors, especially after a negative experience with a previous agent. Helen was so professional and kind, kept me well informed at every stage, and all the staff I encountered were very helpful. I thoroughly recommend their services.

Marianne · 16 March 2026

★★★★★ 5/5

Google

The whole team was lovely, answered all the questions and ones they couldn't answer they directed us to where we could get them. Experience was overall amazing, would really recommend going with Taylor's if you're looking for an easy experience.

Travis · 16 March 2026

★★★★★ 5/5

Google

We recently completed our purchase through Taylors. The process was hustle free. The team is very supportive and friendly. Replied to all enquirers in a timely manner. A big thank you to Chloe our Financial Advisor, Helen branch Manager and Lily Property Consultant. You guys made our dream come true.

Jagdip · 16 December 2025

★★★★★ 5/5

Google

As a former estate agent I cant recommend these guys enough. I would like to give particular thanks to Joe and Helen. Communication was flawless, I was made aware of everything in a timely manner. These guys were able to do what other …

Nicholas · 16 December 2025

★★★★★ 5/5

Google

My experience with Taylor’s has been amazing start to finish! We mainly dealt with Roman but also spoke with James a few times. Both staff were excellent, helpful and kind. Within a week we had viewed, offered and finalised our move in to …

Kayleigh · 16 December 2025

★★★★★ 5/5

Google

Had a great experience with Chloe the mortgage advisor here. Chloe found us a good deal and then monitored the market and a few months on found us an even better one which saved us a significant amount of money each month. Chloe is really friendly and takes time to explain everything. She is great at communications, by email, phone and face to face, we always felt in the loop and knew what stage we were at. We will be going back to Chloe in the future.

Lauren · 11 October 2024

★★★★★ 5/5

Google

Here's a review you might consider: --- I recently bought a house through Taylors Sales and Letting Agent in Setenage, and I am delighted with the experience. Special thanks to Miss Chloe, whose professionalism and dedication were outstanding. She made the entire process smooth and stress-free, providing clear communication and valuable insights. Her attention to detail and prompt responses were greatly appreciated. I highly recommend Taylors and Miss Chloe for anyone looking to buy or sell a property. --- Feel free to customize it further based on your specific experiences!

Sandipan · 25 September 2024

★★★★★ 5/5

Google

I just wanted to take the time to say thank you so much to Chloe for all of her help and support whilst buying our first property. Chloe has always been on hand for any questions, no matter how silly they may sound and has kept us updated through every step along the way. I highly recommend Chloe to anyone and will definitely use her again as and when we need her services. Thank you so much again Chloe, you are a star :)

Hannah · 25 September 2024

★★★★★ 5/5

Google

We had an excellent experience thanks to Chloe’s outstanding customer service. She was both highly professional and genuinely personal, which made all the difference for us as first-time buyers. Chloe guided us through every step of the …

Jess · 16 January 2026

★★★★★ 5/5

Google

Chloe has been amazing throughout our recent application for additional borrowing on our mortgage. Her updates were always timely, her responses prompt, and her support made the whole process feel smooth and stress-free. We are really grateful for her help !!!

Sangeetha · 16 December 2025

★★★★★ 5/5

Google

Excellent service from their electrical safety team particularly Millie Care - Electrical Safety Specialist who went above and beyond to help arrange annual checks for my elderly father. Her communication, attention to detail and personal management of appointment was awesome. Thank you Millie your help made a huge difference.

Valerie · 16 September 2025

★★★★★ 5/5

Google

We had the pleasure of working with Chloe as our mortgage advisor, and we couldn’t be more thrilled with the experience. From the very beginning, Chloe’s warm and friendly demeanor put us at ease during what can often be a stressful process. Her expertise and thorough understanding of the mortgage landscape were invaluable in guiding us through every step. Chloe not only helped us secure the best mortgage deal but also went above and beyond in assisting us with obtaining the right insurance. Her recommendations were tailored to our specific needs, ensuring we felt confident and informed about our decisions. Her dedication and personal touch truly set her apart. Chloe was always available to answer our questions and made the entire process seamless and stress-free. We highly recommend Chloe to anyone in need of a knowledgeable and compassionate mortgage advisor. She made our home-buying journey a smooth and enjoyable experience!

ASHI · 3 August 2024

★★★★★ 5/5

Google

I recently had the pleasure of working with Chloe Eley as my mortgage advisor, and I couldn't be more pleased with the service I've receievd. I found her friendly, approachable, and professional, with a great industry knowledge. As a first time buyer I had numerous questions and concerns, but Chloe was always available for help and advice, and I really appreciate all her support throughout the process. I really couldn't recommend her highly enough. Likewise I also found the whole Sales Team at Taylors warm and welcoming, and professional in my dealings with them.

Stephen · 25 July 2024

★★★★★ 5/5

Google

Taylor’s Estate agent Stevenage handled the sale of my property . The service received from Joe right from the start to finish has been outstanding. Joe is an asset to the organisation, he is full of energy , was in constant touch , giving me regular updates .I have had valuations from other estate agents and none of them have met my expectations except Taylor’s Stevenage. Highly recommend them for property buying/selling.

Leslia · 4 October 2024

★★★★★ 5/5

Google

Andy and all the team have been absolutely brilliant in supporting us with selling our property. Andy was very knowledgeable and patient when handling our initial query, even coming back to our house when we had questions. He was very approachable and personable which made us feel more at ease, and more aware of the process. Everyone from the team (Hannah, Jo and Helen) has kept us informed throughout every step and helped us achieve an offer! Thank you!

Nicki · 26 April 2024

★★★★★ 5/5

Google

Very professional team. Roman, Ashley and James were cooperative from the start, making the entire move-in process smooth and easy. Really appreciate how efficiently everything was handled.

Bharathkumar · 16 January 2026

★★★★★ 5/5

Trustpilot

Nathaniel Allibone

Nathaniel Allibone, my property manager who is managing my apartment has been amazing. I reside overseas and the fact I can have peace of mind knowing that I can fully rely on Nathaniel to deal with all issues related to my property. Always quick in responses, swift in answering, communication between the tenants as well. I highly recommend Taylor’s letting.

Ai · 5 January 2026

★★★★★ 5/5

Google

Taylors team in Stevenage have been absolutely amazing! I would highly recommend if you have a property to sell or looking for a new home. Helen has been great and responds promptly. Hannah is brilliant and Joe Ashton has been doing majority of my viewings and I feel my house is in safe hands with him! I never have to chase for feedback, they have made me feel at ease throughout the process!

Mandy · 25 June 2024