Trusted Agent profile Β· Stapleford
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1,256 reviews across 1 platform
32 Derby Road, Stapleford, NG9 7AA
Robert Ellis's office in Stapleford, at 32 Derby Road, is rated 4.9 out of 5 across 1,256 reviews on 1 platform, including 1,256 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of three awards Robert Ellis won in 2026.
The Trusted Agent 2026 results for Robert Ellis, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Stapleford office, from every platform, shown as written. First names only.
5/5
GoogleExcellent experience Louise was friendly helpful & informative
Thank you so much! Louise is brilliant and it's lovely to hear she made your visit such a positive one. We're really proud to have her on the team. β¦ More
5/5
GoogleToday i met Helen she was very friendly and gave me time to look at the property without any comments or influences. Helen answered any questions i had regarding the property in a timely manner. Helen was very professional and could tell the property was not right for me and was very apologetic it did not suit my needs. I would be very happy to meet Helen again if the need arises Thanks
5/5
GoogleJust thanks Ryan sincerely help for my latest viewing, he is nice and helpful guy, thanks again.
Really appreciate your five-star rating, Anthony Lai. It means a lot to us at Robert Ellis Estate Agents and Lettings, Stapleford to receive such positive feedback. Thank you for choosing our services! Robert Ellis Estate Agents and Lettings, Stapleford
5/5
GoogleI would like to thank Daniel and all at Robert Ellis for all the great work in getting me the flat I wanted, π πThank you π. 5 π. β¦
Dear Rob Day, Thank you for sharing your positive experience with us. We are delighted to know β¦ More
5/5
GoogleToday I had Ryan and Chantelle show me around a house in Sandiacre, Ryan was kind, Friendly and answered all my questions regarding the property. Felt very comfortable in the house with him.
Thank you, Chantal Moran, for awarding us a 5-star review. We are thrilled to know your experience with Robert Ellis Estate Agents and Lettings, Stapleford was excellent. We appreciate your feedback and look forward to serving you again. β¦ More
5/5
GoogleRyan was very friendly and easy to talk to. We felt comfortable at our viewing today, he answered all our questions clearly and could not have asked for a better experience, thank you.
Thank you, Louise Shaw, for your 5-star rating. We are delighted you had a positive experience with Robert Ellis Estate Agents and Lettings, Stapleford.
5/5
GoogleViewing with Louise Jowett, we found Louise to be very knowledgeable about the property we were viewing, she answered any questions we had, showing us through the property but also allowing us time to stop and think about how the property β¦
Katie, thank you so much for this. Louise really does care about getting the details right, and airing the property beforehand is exactly the kind of thing that matters but often goes unnoticed, so I'm glad you picked up on that. Giving you β¦ More
5/5
GoogleHad a wonderful experience with Robert ellis. Highly recommend. Special thanks to Helene.
Thank you, Rohan Singh, for your 5-star rating! We are very pleased to know that your experience with Robert Ellis Estate Agents and Lettings, Stapleford was exceptional. Your feedback is invaluable, and we look forward to serving you β¦ More
5/5
GoogleThe whole team at Robert Ellis, Stapleford have just been brilliant during our house sale which has been fraught with flooding problems. Beth in particular has been very supportive and has gone the extra mile in order to complete the sale of the property.
Alfie, thank you so much for this. A house sale complicated by flooding issues is genuinely stressful, and I'm really glad the Stapleford team were there for you throughout. Beth is exactly the kind of person you want in your corner during β¦ More
5/5
GoogleHaving used the great service of Wendy and the lettings team at the Stapleford branch for a number of years now, who have always been fantastic, I did not hesitate to approach Nathan on the Sales side when I decided to sell a property. β¦
Dear Michael Bone, Thank you for your outstanding review. We are thrilled to hear about your β¦ More
5/5
GoogleWe had the pleasure of having a viewing with Ryan, who showed us around a property. He was incredibly helpful and answered all our questions going above and beyond to share his expertise on the area. Would highly recommend the service and professionalism of this firm and their staff as our experience was great!
TJ, thank you so much for taking the time to share this! Ryan really is brilliant at what he does, and it's great to hear he went the extra mile answering your questions and sharing his knowledge of the area. We hope the property search is β¦ More
5/5
GoogleTomorrow I collect my keys for my first ever home. Would like to say a huge thank you to Millie Sutton who has been fantastic from start to finish. Sheβs kept me informed throughout the process and itβs probably been the easiest transaction of my life, not to mention sheβs super lovely and nothing has really ever been to much of an ask. Thank you again Millie for making this as easy as possible. Hope you have a lovely holiday
Dear Shannon Hallam, Thank you for your generous five-star review. We are delighted to hear about your positive experience with us. Millie Sutton exemplifies our commitment to customer service excellence, and we are thrilled she made your home-buying journey smooth and enjoyable. Your feedback is truly appreciated, and we wish you every happiness in your new home. Warm regards, Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleLouise Jowett was exceptional during our viewing; she is friendly, punctual, and ready with clear, detailed answers about the property. Her professionalism and genuine enthusiasm made the whole experience smooth and enjoyable.
Thank you, ιη¦, for your wonderful review. We are delighted to hear that your experience with Louise Jowett during the property viewing was exceptional. Her professionalism and enthusiasm are indeed invaluable to us. Your positive feedback β¦ More
5/5
GoogleRecently had fabulous viewing with Helene Sutton in Ilkeston. She arrived on time and was very detailed about the property. Great atmosphere, friendly approach, and professional. Thank you Helene for great experience.
Thank you, Juli Anna Aznibakijeva, for sharing your positive experience. We are delighted to hear that your property viewing in Ilkeston with Helene Sutton was fabulous. Her punctuality, attention to detail, and professional demeanor truly β¦ More
5/5
GoogleI've recently sold my house in Stapleford. The whole process from start to finish was handled in a smooth and professional manner. Debbie Marlow was the wonderful lady that I had most of my contact with. She kept me informed and updated with all the information, but also put me at ease, making the stressful business of selling your home, not stressful at all. Thank you to the whole team! I wouldn't hesitate in recommending you to anyone thinking of selling their property. J Ward
Dear Jo W, Thank you for your glowing review of Robert Ellis Estate Agents & Lettings Stapleford. We are thrilled to hear about your seamless experience with us during the sale of your house in Stapleford. Debbie Marlow is an invaluable member of our team, and we are delighted she could make the process smooth and stress-free for you. Your recommendation means the world to us. Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleI have dealt with Helene Sutton and Amy Sanderson on many occasions and theyβre nothing but welcoming and professional
We truly appreciate your 5-star rating, Craig Bestwick. Your feedback for Robert Ellis Estate Agents and Lettings, Stapleford is invaluable to us. Itβs wonderful to know that you had such a positive experience. Should you have any more β¦ More
5/5
GoogleI had a viewing with Helene Sutton recently and was really impressed with the experience. She was professional, friendly, and clearly very knowledgeable about the property. Helene took the time to answer all my questions in detail and never made me feel rushed, which made the whole process much more comfortable.
Kaiden, thank you so much for sharing this. Helene really is brilliant at what she does, and it means a lot to hear that she made you feel comfortable and took the time to answer everything properly. That is exactly how viewings should β¦ More
5/5
GoogleI had the pleasure of meeting Helen today for our spot check. She was polite, helpful and it was a pleasure meeting her, we have had to rearrange the spot check a couple of times due to my bad health and recovery from surgery and the whole β¦
Dear Sian Appleton, Thank you for your wonderful review! We are thrilled to hear that your first β¦ More
5/5
GoogleBig thanks for Ryan Troth-Humphreys for wonderfull house presentation, big patience with answering all my questions and very quick responce for my email request! That is excellent service
We sincerely appreciate your 5-star rating, Agnieszka Zn. It's wonderful to know that Robert Ellis Estate Agents and Lettings, Stapleford made such a positive impact. Your feedback is truly valued, and we are grateful for your support. β¦ More
5/5
GoogleLouise made us feel so at ease and was really personable. Louise had researched and knew all the details of the property and local area. A really lovely experience, thank you.
Thank you, SingNplay Ilkeston, for your glowing 5-star review! We're thrilled to know that your experience with Robert Ellis Estate Agents and Lettings, Stapleford was exceptional. Your satisfaction is our top priority, and we're delighted β¦ More
5/5
GoogleLouise Jowett was very helpful with all the information provided related to the property we went to see.
Thank you, Yamilet Gonzalez, for your 5-star rating of Robert Ellis Estate Agents and Lettings, Stapleford. We are truly grateful for your positive feedback. It means a lot to our team to know you had such a satisfactory experience. We hope to assist you again in the future. Robert Ellis Estate Agents and Lettings, Stapleford
5/5
GoogleAll the team were always very helpful through the whole renting process! We seen few houses with Robert Ellis and cannot be more happy to be able to rent with them! Very professional and available! I would like to highlight Ryan who β¦
It's fantastic to hear how helpful our team was during your renting process, AndrΓ©! We're especially glad that Ryan and Ella made such a positive impact with their professionalism and transparency. Your satisfaction with our service is β¦ More
4/5
GoogleHelene was cheerful and helpful in showing me the rental property at Springfield Mill (17/3/2026). She did not rush through any information and encouraged me to look back into rooms as I felt I needed to.
5/5
GoogleHelene was a great host when we looked around the property with her. She was very low pressure but informative. Really appreciated her approach.
Really appreciate your 5-star feedback, Ben Thompson, for Robert Ellis Estate Agents and Lettings, Stapleford. It's wonderful to know you had such a positive experience with us. Your satisfaction is genuinely encouraging to our team. Thank β¦ More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Robert Ellis's Stapleford office has 1,256 reviews across 1 platform: 1,256 on Google.
Robert Ellis Stapleford is rated 4.9 out of 5 across all 1,256 reviews, and 4.9 out of 5 on Google from 1,256 reviews.
Yes. In The Trusted Agent 2026 awards: Robert Ellis, Stapleford won Gold; Robert Ellis, Arnold won Platinum; Robert Ellis, Long Eaton won Trusted Agent.
Robert Ellis Stapleford, 32 Derby Road, Stapleford, NG9 7AA.
