Trusted Agent profile Β· Stapleford
Verified
β β β β β
1,256 reviews across 1 platform
32 Derby Road, Stapleford, NG9 7AA
Robert Ellis's office in Stapleford, at 32 Derby Road, is rated 4.9 out of 5 across 1,256 reviews on 1 platform, including 1,256 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of three awards Robert Ellis won in 2026.
The Trusted Agent 2026 results for Robert Ellis, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Stapleford office, from every platform, shown as written. First names only.
5/5
GoogleLouise Jowett showed us round a property this morning, she was very friendly and informative and answered all the questions we had. Thank you Louise π β¦
Thank you, Jen Hingley, for taking the time to leave a 5-star review for Robert Ellis Estate Agents and Lettings, Stapleford. We are thrilled to hear about your positive experience with us and look forward to assisting you again in the β¦ More
5/5
GoogleBeth has been more than helpful, she has such a calming voice which helped when things got a bit hairy. I would highly recommend Beth and Robert Ellis. Thank you.
Dear Jill Schmidt, We are thrilled to receive your 5-star review for Robert Ellis Estate Agents and β¦ More
5/5
GoogleAs always, 5 star service from Robert Ellis and their team. Louise Jowett showed my round the property I was interested in - she was there on time, didn't rush me, friendly, professional and helpful. Looking forward to continuing with my purchase.
Heather, thank you so much for this. It is lovely to hear that Louise made the viewing such a positive experience, being on time and giving you the space to properly look around really does make a difference. We are all rooting for you β¦ More
5/5
GoogleI had an excellent experience with this estate agent. The team is professional, knowledgeable, and incredibly supportive. They respond promptly to any questions, and go above and beyond to ensure everything runs smoothly. β¦
Thank you, Malgorzata. It is good to hear that Louise and Claire made such a positive impression, their communication and commitment to achieving the right outcome for clients is something we take seriously. We are glad the process felt β¦ More
5/5
GoogleA big thank you to Beth at the Stapleford branch, for all her help, professional support and friendly service. I am pleased to say ,from the valuation with Nathan through to completion, everthing went smoothly and was completely hassle free. Thanks again Robert Ellis Stapleford. I dont intend to move again, but I would not hesitate in reccommending them!
Dear Helen Holden, Thank you for your exceptional review and kind words about Beth and Nathan. We are delighted to hear about your positive experience with our Stapleford branch and that the process was seamless and stress-free. Your recommendation means the world to us, and we're thrilled to have been a part of your journey. Thank you for choosing Robert Ellis Stapleford. Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleI have recently sold a bungalow with Robert Ellis Stapleford. It was valued by Nathan at a price I was happy with. Catherine took photos and the sales leaflet was produced which was well presented. Nathan gave me good advice on what and what not to do. There were two very interested parties within a week who both offered the full amount. I opted for the one with no chain, but felt sorry for the others though! On accepting the offer the sale was handled by Debbie Marlow who was great throughout the process. She updated me regularly and liased with my solicitors as required. Debbie also helped me with paperwork from my solicitors which was a big help. I wouldn't hesitate to recommend Robert Ellis Stapleford and all the team.
Thank you, Anthony Cantrill, for your outstanding 5-star review. We are thrilled to hear about your successful experience with Robert Ellis Estate Agents & Lettings Stapleford. Our team, including Nathan, Catherine, and Debbie, is dedicated to providing exceptional service, and itβs gratifying to know their efforts made your bungalow sale smooth and efficient. Your kind words and recommendation are greatly appreciated, and we look forward to assisting you in the future. Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleLouise is always very helpful, punctual and knowledgeable about the properties that she shows us. She is very friendly and allows us time to wander around the property so we can really take in all of its features etc.
4/5
GoogleVery lovely meeting. We really happy for the service. Thank you Louise Jowet
We appreciate your 4-star review of Robert Ellis Estate Agents and Lettings, Stapleford, Jisha. While we are pleased to see your overall satisfaction, we always strive for excellence. If there's anything specific we can improve, please let us know. Thank you for choosing our services. Robert Ellis Estate Agents and Lettings, Stapleford
5/5
GoogleGreat estate agents. Ryan has been an absolute star. Really quick to reply to all my emails and has been overall super helpful.
Thank you, Erika Cardona, for awarding us a 5-star rating at Robert Ellis Estate Agents and Lettings, Stapleford. We are genuinely pleased to know that our services met your expectations. Your positive feedback encourages our team to β¦ More
5/5
GoogleRobert Ellis Stapleford, recently sold my late parents property. Throughout the whole process we were constantly kept up to date and nothing was too much trouble. Debbie Marlow and her team were very helpful and professional throughout the whole process and would not hesitate to use that branch again and highly recommend. Five stars!
Dear Kevin Wright, Thank you for your exceptional review. We are delighted to hear that you had a positive experience with Robert Ellis Stapleford. It's gratifying to know that Debbie Marlow and the team provided helpful and professional service throughout the sale of your late parents' property. Your recommendation and five-star rating are greatly appreciated. We look forward to assisting you again in the future. Kind regards, Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleI recently viewed a properly and Helene Sutton was so welcoming and lovely and has been in regular contact with me which lovely ! Thanks so much Helene xxx
Thank you, Lucy Saunders, for your 5-star review of Robert Ellis Estate Agents and Lettings, Stapleford. We are delighted to have met your expectations. Your positive feedback is greatly appreciated. Robert Ellis Estate Agents and Lettings, Stapleford
5/5
GoogleLouise Jowett was extremely friendly and welcoming from the moment we arrived at the property viewing. Louise showed us around the property whilst providing lots of information about β¦
Thank you, El, for your wonderful feedback! We are delighted to hear that Louise Jowett made your property viewing experience so welcoming and informative. It's fantastic to know her knowledge of the property and local area was beneficial β¦ More
5/5
GoogleLouise Jowett showed us round some properties today. She was punctual, professional and friendly. She was able to answer our questions knowledgeably, obviously knowing the area and the houses well.
Thank you for sharing your experience, Felicity! I'm glad to hear that Louise made such a positive impression with her punctuality and knowledge of the area. It's always great when our team can provide friendly and professional service. If β¦ More
5/5
GoogleI have used Robert Ellis in the past to both sell my house, and buy my current house and I have always found them both professional and friendly, so I didnβt hesitate to use them again when I lost my Dad and needed to sell his house. Nathan and Lorraine were brilliant, nothing was too much trouble. They did all the viewings and the house sold quickly. Unfortunately, the purchaser pulled out due to personal issues close to completion, but the house went back on the market the next day and another buyer was found. I was kept well informed of progress and developments throughout the long process. I would recommend them if you are moving home.
Dear Kay Fowler, Thank you sincerely for your generous five-star review. We are honored by your continued trust in Robert Ellis Estate Agents & Lettings Stapleford for your property needs. Our team, including Nathan and Lorraine, is dedicated to providing professional and friendly service, and it is gratifying to know their efforts were appreciated. We are delighted to have aided in the successful sale of your father's house and appreciate your recommendation. Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleGreat service with everyone Helene Sutton was guiding me trough the process She was very kind, patient and friendly
Really appreciate your feedback, Samuel Rivas. It's wonderful to know you had a positive experience with Robert Ellis Estate Agents and Lettings, Stapleford. Your 5-star rating truly encourages our team. Thank you for choosing us. Robert Ellis Estate Agents and Lettings, Stapleford
5/5
GoogleAttended a viewing on a property with helene, she was lovely any questions I had she answered and she was smiley and very approachable. Credit to the Stapleford branch.
Thanks for sharing your experience. I'm glad to hear that Helene made your property viewing enjoyable and was there to answer all your questions. We'll definitely pass on your kind words to her. We appreciate your support! Robert Ellis Estate Agents and Lettings, Stapleford
5/5
GoogleLouise is very friendly and professional to take us through the property
We really appreciate your 5-star rating, Brison J. Your positive feedback is immensely valuable to us at Robert Ellis Estate Agents and Lettings, Stapleford. Thank you for choosing us, and we look forward to assisting you again in the future. Robert Ellis Estate Agents and Lettings, Stapleford
5/5
GoogleRobert Ellis have been great with me, everything ran very smoothly and booking a viewing was really simple. Went to a viewing recently and Helene Sutton was super approachable, friendly and helpful! Thanks again!
5/5
GoogleLouise Jowett was so lovely, she showed me around to properties and actually move one of the viewings for me to see earlier than planned
Dear Eleanor Tynan, We are delighted to receive a 5-star rating and appreciate your support for β¦ More
5/5
GoogleSuch a fantastic team and services.Scarlet was a absolutely fantastic team member and helpful throughout my property search.I wish all my wishes and success to the entire team...
Thank you, PRAVEEN T S, for your glowing 5-star review! We are thrilled to know you had a positive experience with Robert Ellis Estate Agents and Lettings, Stapleford. Your satisfaction is our top priority, and we look forward to serving you again. Robert Ellis Estate Agents and Lettings, Stapleford
5/5
GoogleThanks Ryan, your professional manner is really impressive. Ryan is so patient and very understanding on customer's need. I deeply appreciate Ryan to work out the rental. β¦
Thank you, DayDay BDay, for the generous 5-star review. We are thrilled to hear that Ryan's professional manner and patience impressed you in working out the rental. Your trust in Chantelle's efficient and professional advice is truly β¦ More
5/5
GoogleI had a fantastic experience working with Helene Sutton. They were extremely helpful, understanding, and always quick to answer my questions. They truly go above and beyond for their clients. Five stars!
Thank you, ΠΠ»Ρ, for your glowing review. Itβs fantastic to hear that Louise Jowett provided such brilliant and helpful service. Your positive experience with her is truly appreciated by our team. β¦ More
5/5
GoogleQuick and easy booking process. Eva was very responsive and helpful in arranging the viewing.
Really appreciate your 5-star rating, Jing Yi Theam. It's wonderful to know that your experience with Robert Ellis Estate Agents and Lettings, Stapleford was so positive. Thank you for your feedback. β¦ More
4/5
GoogleRobert Ellis are extremly helpful and very considerate regarding discussions about houses and properties. We had a viewing Louise Jowett the other day and she was very kind, pleasant and down to earth with the whole process. Made us feel very at ease.
Thank you, Robin, for sharing your experience with us. We are pleased to hear that Louise Jowett made your house viewing comfortable and pleasant. Itβs wonderful to know that our team was both helpful and considerate in your discussions. β¦ More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Robert Ellis, Stapleford won Gold; Robert Ellis, Arnold won Platinum; Robert Ellis, Long Eaton won Trusted Agent.
