Every review we hold for the Stapleford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleEva reached out to me regarding scheduling viewings, and she has been incredibly easy to work with. She also took the initiative to suggest other properties that matched what I was looking for. As a first-time buyer, I found the …
Jolly · 16 August 2026
Agent replied · 19 September 2026
I'm so glad to hear that Eva made your first-time buying experience smooth! It's great that she was able to suggest properties and guide you through the confusion. We’re here to help every step of the way, and it’s wonderful to know you … More
★★★★★ 5/5
GoogleHelene was amazing showing me road and explaining the bavk ground of the house
Natasha · 13 March 2026
Agent replied · 13 May 2026
Thank you, Natasha Wilcox, for awarding Robert Ellis Estate Agents and Lettings, Stapleford a 5-star review. We greatly appreciate your positive feedback and are delighted to have met your expectations. Your satisfaction is our top … More
★★★★★ 5/5
GoogleI’m not normally one to write a review…..But….
I can’t express the gratitude and appreciation for the quality of service that I have received from Helene Sutton over the past few weeks. Looking for a new …
Kaleigh · 8 September 2026
Agent replied · 19 September 2026
Kaleigh, thank you so much for taking the time to share your experience! I’m thrilled to hear that Helene made your home search enjoyable and stress-free. Her dedication to providing friendly and professional service truly shines through. … More
★★★★★ 4/5
GoogleLouise Jowett was a lovely lady, very professional and all round nice to be around. She was very diligent in showing me round the property and I'd happily deal with her again. …
Adam · 22 September 2025
Agent replied · 22 August 2026
Thank you for your feedback, Adam. We are pleased to hear that your experience with Louise Jowett at Robert Ellis Estate Agents and Lettings, Stapleford was professional and enjoyable. Your satisfaction with her diligence in showing you … More
★★★★★ 5/5
GoogleI met with Helene this morning for a viewing. She was very professional and allowed me to take a recording as well to show my partner the flat also. She’s been very helpful. Thanks Helene :)
Thomas · 22 August 2025
Agent replied · 22 August 2026
Thank you, Thomas Shimpe, for giving Robert Ellis Estate Agents and Lettings, Stapleford a 5-star rating. We are thrilled to hear about your positive experience with our services. Your feedback is greatly appreciated and we look forward to … More
★★★★★ 5/5
GoogleHelen was very professional compared to other agents
She was friendly, composed and a delight to communicate with.
I'll give her a gold star anytime
I am still looking for a two bedroom house to rent.
Bev · 22 August 2025
Agent replied · 22 August 2026
Thank you, Bev Buchanan, for your 5-star review of Robert Ellis Estate Agents and Lettings, Stapleford. We are thrilled to hear that Helen's professionalism stood out and that she was a delight to communicate with. Your gold star for her … More
★★★★★ 5/5
GoogleDebbie Marlow has been absolutely amazing and supportive throughout the process. Always happy to help and was happy to speak to the buyers with any questions we had. It was a brilliant service 👏 👌 …
Nicola · 22 August 2025
Agent replied · 22 August 2026
Thank you, Nicola Travers, for your 5-star rating! We are thrilled that your experience with Robert Ellis Estate Agents and Lettings, Stapleford was exceptional. Your satisfaction is incredibly important to us and reinforces our dedication … More
★★★★★ 5/5
GoogleView a property today , my appointment with Helen was superb ! Really friendly and helpful
Ryan · 22 February 2026
Agent replied · 22 August 2026
Thank you, Ryan Stalham, for your stellar 5-star review of Robert Ellis Estate Agents and Lettings, Stapleford. We sincerely appreciate your feedback and are pleased to hear about your positive experience with us. Your support encourages … More
★★★★★ 5/5
GoogleHelene is very nice and patience👍🏻 …
Jocelyn · 2 May 2026
Agent replied · 24 May 2026
Thank you so much, Jocelyn! Helene really does bring so much warmth and patience to every session, I'll make sure she knows you said that. It genuinely means a lot to hear. Hope to see you again soon! … More
★★★★★ 5/5
GoogleReally lovely experience with the team! Everyone we spoke to was friendly and helpful, and communication was always quick and easy. They were very accommodating with our viewings and always happy to answer our questions. Really appreciate …
M · 28 August 2026
Agent replied · 19 September 2026
Thank you for your kind words, M. It is encouraging to hear that our team's communication and support made your experience positive. We are pleased that you found Louise to be knowledgeable and attentive to your needs. Your recommendation … More
★★★★★ 5/5
GoogleHelene was on time, very polite, friendly and respectful, first class service
Jackie · 22 March 2026
Agent replied · 22 August 2026
We truly appreciate your 5-star rating for Robert Ellis Estate Agents and Lettings, Stapleford, Jackie Lucas Laing. Your feedback is invaluable to us, and it encourages our team to continue delivering excellent service. Thank you for your support. Robert Ellis Estate Agents and Lettings, Stapleford
★★★★★ 5/5
GoogleLouise was a fantastic help today,we both were very impressed with her professional help and support.
John and Karen
John · 22 January 2026
Agent replied · 22 August 2026
Thank you, John Lowrie, for your 5-star rating of Robert Ellis Estate Agents and Lettings, Stapleford. We truly appreciate your support and are delighted you had a wonderful experience with us. It means a lot to know we met your … More
★★★★★ 5/5
GoogleAs first time buyers, we have been provided with all sorts of information and frequent contact. Had a viewing with Louise Jowett who was able to provide details of the viewed property and anything that required clarification was delivered promptly. Muchly appreciated the process with Robert Ellis Stapleford.
Bradley · 19 June 2026
Agent replied · 20 June 2026
Bradley, it's great to hear that your first-time buying experience was smooth and informative. Louise is fantastic at making sure details are clear and questions are answered quickly. I'm delighted you felt supported throughout the process … More
★★★★★ 5/5
GoogleGood property, the staff Louise Jowett was very helpful.
Mbachu · 13 April 2026
Agent replied · 25 May 2026
Lorrita, thank you so much for this! Really glad Louise was there to help make your stay a good one, she is brilliant and I will absolutely pass this on to her. Hope to welcome you back again soon. … More
★★★★★ 5/5
GoogleI contacted the office and spoke to Natalie that went out of her way to provide exceptional customer service. She was open, honest and knowledgeable. I would highly recommend.
Horror · 22 October 2025
Agent replied · 22 August 2026
Really appreciate your feedback, Horror Addict! We are truly pleased to know that your experience with Robert Ellis Estate Agents and Lettings, Stapleford met your expectations. Thank you for taking the time to leave us a 5-star review. … More
★★★★★ 5/5
GoogleI met Helen at a property in Ilkeston which I was looking to rent. Helen was very professional and answered all the questions I had. She has made this application process easy and stress free.
Jj · 22 August 2025
Agent replied · 22 August 2026
We are thrilled to receive your 5-star review, Jj Mcmaster! Thank you for choosing Robert Ellis Estate Agents and Lettings, Stapleford. Your positive feedback is greatly appreciated.
★★★★★ 5/5
GoogleI have had the pleasure of speaking with many Robert Ellis employees who have been an amazing help in my property search. Claire Greensmith was my main contact and was very effcient and helpful! …
Katie · 22 August 2025
Agent replied · 22 August 2026
Thank you, Katie Snow, for your wonderful 5-star review. We're delighted to hear Robert Ellis Estate Agents & Lettings Stapleford team assisted you so effectively during your property search. Beth McGill, Lola Macey, and Holly Smith are … More
★★★★★ 5/5
GoogleThe Stapleford team dealt with the sale of our late father's house. They kept us up to date with viewings and feed back; always polite and professional they were a delight to deal with. They clearly understand the market in the area, offering expert advice on how to ensure the house looked the best and as a result we had a fast sale. Thank you Claire and team, you were brilliant.
Alyson · 29 March 2024
Agent replied · 25 October 2024
Dear Alyson Coady,
Thank you for your exceptional review. We are delighted to hear that our Stapleford team could effectively assist you in the sale of your late father's house. We're pleased that Claire and the team were able to provide you with the expert advice and professionalism you needed during this time. Your satisfaction is our top priority, and your kind words mean a great deal to us.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 4/5
GoogleHi Helena was nice to meet you at your viewing
You were so lovely and helpful at this stressful time
Kind regards Jane 👍 …
Jane · 22 November 2025
Agent replied · 22 August 2026
Thank you, Jane Bamford, for rating Robert Ellis Estate Agents and Lettings, Stapleford with 4 stars. We truly appreciate your feedback. It is encouraging to know that your experience was positive. Your insights are invaluable to us as we … More
★★★★★ 5/5
GoogleHelene Sutton made the whole process so smooth and stress-free. She was always friendly and genuinely cared about helping us. Really grateful for her support!
Brandon · 22 November 2025
Agent replied · 22 August 2026
We truly appreciate your 5-star review, Brandon! It's wonderful to know that your experience with Robert Ellis Estate Agents and Lettings, Stapleford met your expectations. Your feedback is invaluable to us, and we're grateful for your … More
★★★★★ 5/5
GoogleHad a great experience viewing a property earlier today with Ryan.
He was friendly, professional and really helpful throughout the viewing, made the whole process easy and stress-free.
Would definitely recommend, thanks again Ryan!
Ria · 15 September 2026
Agent replied · 19 September 2026
Hi Ria,
I’m so glad to hear that you had a great experience with Ryan during your property viewing! It’s wonderful to know that he made the process easy and stress-free for you. Thank you for the recommendation!
Robert Ellis Estate Agents and Lettings, Stapleford
★★★★★ 5/5
GoogleLouise Jowett Was pleasant, knowledgeable and professional while showing us around this property and so nice to deal with. This is the second property she has showed us and is a credit to the company.
House · 8 September 2026
Agent replied · 19 September 2026
Thank you for your kind words about Louise. We're thrilled to hear that she made your property viewing experience so enjoyable and informative. It's great to know that she’s been a consistent help in your search. We appreciate your trust in us!
Robert Ellis Estate Agents and Lettings, Stapleford
★★★★★ 5/5
GoogleI just wanted to say how lovely Helen from the Stapleford branch was when she came to carry out my house check. She made the whole experience feel really comfortable and put me at ease straight away. She was incredibly helpful, respectful, …
Leasha · 16 July 2026
Agent replied · 10 July 2026
Leasha, thank you so much for taking the time to share this. It genuinely means a lot to hear that Helen made your house check such a positive experience. She really is wonderful at what she does, and I will absolutely make sure she sees … More
★★★★★ 5/5
GoogleMyself and our daughter had a viewing of a house on 17/03/26. Helen Sutton was professional, helpful and a mindful of knowledge for the property. Helen was extremely friendly and helped my daughter who is my carer and also suffers from …
Trish · 25 March 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
