Trusted Agent profile · Stapleford
Verified
★★★★★
1,256 reviews across 1 platform
32 Derby Road, Stapleford, NG9 7AA
Robert Ellis's office in Stapleford, at 32 Derby Road, is rated 4.9 out of 5 across 1,256 reviews on 1 platform, including 1,256 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of three awards Robert Ellis won in 2026.
The Trusted Agent 2026 results for Robert Ellis, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Stapleford office, from every platform, shown as written. First names only.
5/5
GoogleThanks to Ella for doing the viewing and Helen for completing the let! Great team 🤙 …
Really appreciate your 5-star rating, Callum Tighe! Our team at Robert Ellis Estate Agents and Lettings, Stapleford is encouraged by your support and we are glad to have met your expectations. Your feedback is invaluable to us. Thank you! Robert Ellis Estate Agents and Lettings, Stapleford
5/5
GoogleDebbie Marlow and the team at Robert Ellis Stapleford could not be more helpful. They kept us informed, asked questions to get updates if we asked them to. They a professional and understand that moving is stressful, Debbie especially …
Thank you, Abigail Halliday Jones, for your glowing 5-star review of Robert Ellis Estate Agents and Lettings, Stapleford. We are thrilled to hear that Debbie Marlow and our team were able to provide you with helpful and professional … More
5/5
GoogleLouise Jowett was absolutely lovely and incredibly helpful throughout my property search. She took the time to show me another property that suited my needs and was very informative about the local area, which really helped me feel more …
Dear Nicola Blasio, We are delighted to hear that your experience with our sales representative, … More
5/5
GoogleLoyise Jowett was an exceptional host during our house viewing. From the moment we arrived, she greeted us warmly and made us feel completely at ease. She guided us through the property with a perfect balance of professionalism and …
Dear Ahmed Osman, We are absolutely thrilled to hear that your experience with Loyise Jowett … More
5/5
GoogleLouise Howatt was a wonderful agent. Offered help and advice
Melissa, so glad to hear Louise looked after you so well. She really does go above and beyond for her clients, so it means a lot to hear you say that. Hope everything goes smoothly for you from here. Robert Ellis Estate Agents and Lettings, Stapleford
5/5
GoogleI rang Robert Ellis to book our 6 monthly inspection, was quick and easy to do. Happy to see Helene again, she arrived promptly and was friendly and professional throughout, see you again in 6 months Helene 😀 …
Thank you, Simon Brear, for your fantastic 5-star review! We are thrilled to know you have been with Robert Ellis Estate Agents and Lettings - Stapleford for over five years and are enjoying your second property with us. We're delighted to hear that Helene Sutton made a positive impression during your inspection with her punctuality and friendliness. It's reassuring to know you feel comfortable reaching out to her with any queries. Robert Ellis Estate Agents and Lettings, Stapleford
5/5
GoogleLouise was amazing. We viewed two houses today with Louise and she couldn’t do enough for us. She was down to earth and made us feel at ease. She was very knowledgeable and answered all of our many questions.
Thank you, Nikala Astle-wilson, for your 5-star review. We are thrilled to know you had a positive experience with Robert Ellis Estate Agents and Lettings, Stapleford. Your satisfaction is our priority, and your feedback encourages us to … More
5/5
GoogleLouise Jowett was very friendly and knowledgeable. thanks
Thank you, Pete, for your wonderful feedback. We're pleased to hear that Louise Jowett provided you with friendly and knowledgeable service. Your kind words mean a lot to us and inspire our team to continue delivering excellent service. … More
5/5
GoogleEva was so patient, friendly and happy to help me with the booking process - thank you so much!
Thank you, Charlotte Hunter, for your 5-star review of Robert Ellis Estate Agents and Lettings, Stapleford. We truly appreciate your positive feedback. It is wonderful to know that you found our service to be exceptional. Your satisfaction … More
5/5
GoogleExcellent service from Robert Ellis! Helene Sutton was super helpful, clear, and professional from start to finish. Highly recommended!
5/5
GoogleFantastic team who kept me informed every step of the way, having a team behind me made the process of buying and selling much easier, having a removal company like Rightmove removals of Ilkeston. just made the whole process so Fantastic. …
Patricia, I’m so glad to hear that you found our team helpful and that we could make your buying and selling experience stress-free! It’s wonderful to know that you felt supported every step of the way, especially at 97 years young. Thank … More
5/5
GoogleLouise Jowett showed us around 10 Cloud Avenue, Stapleford and was very helpful and informative.We liked the layout of the house,and the location,but we thought it needs quite a lot of money spending on it for the price it is for sale …
Christopher, thank you for taking the time to share your thoughts on Cloud Avenue. Really glad Louise looked after you well during the viewing, she knows her stuff. Your points about the pricing relative to the work needed, and the concern … More
5/5
GoogleRyan was very helpful, He booked an appointment upon urgent request straight away, and we could manage viewing a property within 2 hours time. That was really swift.!! Brilliant!
Thank you, Ayesha Zulfiqar Faculty of Fine Arts NCA LHR, for your 5-star rating of Robert Ellis Estate Agents and Lettings, Stapleford. We truly appreciate your positive feedback. It’s wonderful to know that our services met your … More
5/5
GoogleLouise Jowett at the Stapleford Office was super helpful and professional. A lovely lady, thank you!
Helen, thank you so much for taking the time to say this. Louise really is wonderful and I know she will be thrilled to hear your kind words. She takes great pride in looking after people properly, so it means a lot to know that came … More
5/5
GoogleWe met Louise Jowett today for a viewing at a property. Very welcoming, polite and let us look at the property without us feeling rushed or unease. Felt really at ease and would recommend Louise to greet visitors.
Dear Carol Gerring, Thank you so much for your 5-star review of Robert Ellis Estate Agents and … More
5/5
GoogleHelene was very professional and courteous. Answered all of our questions quickly and knowledgdeably. Just a great experience.
Thank you, Brenda Jennings, for your 5-star rating of Robert Ellis Estate Agents and Lettings, Stapleford. We truly appreciate your support and are glad to know you had a positive experience with our services. Your feedback encourages us … More
5/5
GoogleHelene has been great sorting everything for my house and has responded super quickly to everything. Thank you!
5/5
GoogleWe have just moved into a rented property through Robert Ellis after being flooded and having to find somewhere quickly, Amy was a real star and made experience as stress free as possible , she acted quickly and kept us informed with every step from application to receiving keys! I had the pleasure of dealing with the other team members too - and everyone was so friendly and genuinely helpful. I cannot thank Amy and the rest of the team enough for all their help, especially knowing how busy the floods had made them. Amy you are definitely in the A team !!!!
Dear Jane Cassidy, Thank you for your generous 5-star review. We are truly pleased to hear that Amy and our team were able to assist you swiftly and compassionately during such a challenging time. Your kind words are appreciated and serve as great encouragement for our staff. We are committed to providing excellent service and your feedback reassures us that we are on the right path. Warm regards, Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleAttended viewing at a property in Ilkeston today and was guided around the property by Louise Jowett. She was very friendly and easy to talk to, She also had information booklet ready regarding said property which was great as this isn't …
Thank you for taking the time to leave such a lovely review. We’re delighted to hear that Louise made you feel welcome and provided all the information you needed during and after the viewing. … More
5/5
GoogleDebbie Marlow at Robert Ellis Stapleford handled our purchase. There have been a few bumps in the road and I was concerned we will not complete on the purchase. We have now completed and we couldn't be happier. Debbie is very friendly and she fully understand our concerns when an issue pop out on the survey. I cannot recommend her highly enough.
Thank you so much for your kind words! We’re delighted to hear that you’re happy with your purchase and that Debbie was able to guide you through the process, even when challenges arose. Your recommendation means a lot to us, and we wish you all the best in your new home!
5/5
GoogleWe used Robert Ellis office at Stapleford Debbie Marlow was outstanding in the sale of our property, Very professional with everything, efficient on replies to our questions …
Your feedback is truly appreciated, Jane. It's wonderful to hear that Debbie Marlow's professionalism and efficient responses greatly contributed to the successful sale of your property. Thank you for highly recommending Robert Ellis Estate Agents and Lettings - Stapleford. Robert Ellis Estate Agents and Lettings, Stapleford
5/5
GoogleI had a house viewing today afternoon with Helene Sutton, she was professional, on time and very quickly did the alarm checks and made the pictures. It was a really good experience, felt like having a friend around 😊 …
Thank you so much for your wonderful feedback! We're delighted to hear that your viewing with Helene went smoothly and that you found her professionalism and patience so helpful. It's great to know she was able to make your experience a … More
5/5
GoogleI dealt with Debbie Marlow with reference to a home I purchased. Debbie and everyone else is a credit to ‘Robert Ellis Stapleford’, an absolute pleasure to deal with. Thank you!
Thank you, Adam, for your glowing 5-star review of Robert Ellis Estate Agents and Lettings, Stapleford. We are delighted to hear your interactions with Natalie Wright were pleasurable and exceeded expectations. Her professionalism, … More
5/5
GoogleRef Louise Jowett- Great service, very friendly and honest plus always professional. Louise was knowledgeable about the properties and the surrounding area. It made a refreshing change compared to other agents in the area! Thank you Louise
Dear Lee Norrish, Thank you for your outstanding 5-star review. We are delighted to hear about … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Robert Ellis's Stapleford office has 1,256 reviews across 1 platform: 1,256 on Google.
Robert Ellis Stapleford is rated 4.9 out of 5 across all 1,256 reviews, and 4.9 out of 5 on Google from 1,256 reviews.
Yes. In The Trusted Agent 2026 awards: Robert Ellis, Stapleford won Gold; Robert Ellis, Arnold won Platinum; Robert Ellis, Long Eaton won Trusted Agent.
Robert Ellis Stapleford, 32 Derby Road, Stapleford, NG9 7AA.
