Trusted Agent profile · Stapleford
Verified
★★★★★
1,256 reviews across 1 platform
32 Derby Road, Stapleford, NG9 7AA
Robert Ellis's office in Stapleford, at 32 Derby Road, is rated 4.9 out of 5 across 1,256 reviews on 1 platform, including 1,256 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of three awards Robert Ellis won in 2026.
The Trusted Agent 2026 results for Robert Ellis, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Stapleford office, from every platform, shown as written. First names only.
5/5
GoogleHelene Sutton was absolutely amazing. The whole process went so smoothly and everything was processed quickly.
Thank you, Carl. It is good to hear that Helene was able to manage the process efficiently and that everything moved through without delay. We will ensure your comments are passed on to her directly. … More
5/5
GoogleHelene is always a pleasure to work with. She conducts every inspection with the utmost professionalism and attention to detail. Her punctuality and reliability make the entire process smooth and efficient. It’s clear she takes great pride …
Thank you, Sonia Martins, for your kind words and for sharing your experience with Helene Sutton. We are delighted to hear her professionalism and attention to detail during the inspection of your house at Wesley Place impressed you. It's … More
5/5
GoogleI dealt with Debbie Marlow. Extremely professional and friendly. The service was excellent over a long and complicated sale (it took 6 months). I was very pleased with Robert Ellis overall.
Thank you, Macdonald Daly, for your 5-star rating of Robert Ellis Estate Agents and Lettings, Stapleford. We sincerely appreciate your positive feedback and are delighted to have met your expectations. Your satisfaction encourages us to continue delivering excellent service. Robert Ellis Estate Agents and Lettings, Stapleford
5/5
GoogleLouise Jowett was helpful and knowledgeable. She made the experience personal to us and made us feel comfortable.
We truly appreciate your wonderful feedback, Deanna. It's fantastic to hear that Louise Jowett's helpfulness and knowledge made your experience with Robert Ellis Estate Agents - Beeston personal and comfortable. Thank you for sharing this … More
5/5
GoogleDebbie has been a fantastic, very professional and competent staff throughout our dealings with her the sale of our two properties, she was very patient during the hard times. She has demonstrated her professionalism throughout the several months of the process, she encouraged us throughout that the sale will happen and for us not to give up I would recommend anyone to check Robert Ellis out for either your buying and selling of your properties. Well done also to Nathan Thank you to all Staff at Stapleford office. Thank you again, you are so much appreciated 💐 Tina Akin
Dear Ebunoluwa Akinnuwa, Thank you for your exceptional 5-star review. We are delighted to hear that Debbie's diligence and professionalism made a positive impact during your property transactions. Your kind words about Nathan and our team reinforce our commitment to exceptional service, especially in challenging times. We appreciate your recommendation and the heartfelt acknowledgment of our efforts. Your satisfaction truly motivates us. Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleRyan has been incredibly prompt, thorough and polite throughout the process of moving into our house and has always been available whenever we’ve needed him. Would recommend.
Really appreciate your feedback, Tom Pickett. Thank you for giving us a 5-star rating at Robert Ellis Estate Agents and Lettings, Stapleford. It means a lot to know our service met your expectations. We look forward to assisting you again in the future. Robert Ellis Estate Agents and Lettings, Stapleford
5/5
GoogleHelen has been amazing throughtout the entire process!! Really made us for at ease and we cannot wait to get into our new property- thanks again Helen!
Really appreciate your feedback, Ella Peck! We are delighted to know you had a 5-star experience with Robert Ellis Estate Agents and Lettings, Stapleford. Thank you for choosing us, and we look forward to assisting you again in the future. Robert Ellis Estate Agents and Lettings, Stapleford
5/5
GoogleLouise was friendly and informative. Very helpful showing us around the property without pressure or intrusion.
Really appreciate your feedback, Setiani. It's wonderful to hear that Louise's friendly and informative approach made your property tour comfortable and pressure-free. Your positive experience with us is valued. … More
5/5
GoogleHelene Sutton was very welcoming and helpful when I went for a viewing at Bailey Street. Thank you.
Thank you, Milika. It is good to hear that your viewing at Bailey Street was a positive experience, and that Helene made you feel welcome throughout. We will ensure your comments are passed on to her directly. … More
5/5
GoogleGreat visit from Helene! Everything was smooth, quick and professional as always. Looking forward to our next meeting!
Thank you, Daniela. It is good to hear that Helene's visit went smoothly and that the process felt efficient from your end. We will pass your kind words along to her. We look forward to the next meeting as well. … More
5/5
GoogleRyan Troth-Humphreys has been excellent in our search for a house, very helpful with all of our questions!
Chris, so glad to hear Ryan has been taking good care of you both during your house search! He really does go the extra mile when it comes to answering questions and keeping things moving. Exciting times ahead, hope you find the perfect … More
5/5
GoogleHad a fantastic experience dealing with Robert Ellis. Helene has been exceptional and extremely helpful from the start of the process and continuing beyond moving into the property. Highly recommended
We greatly appreciate your glowing review, Angela. It's wonderful to hear that your experience with Robert Ellis Estate Agents and Lettings, Stapleford was fantastic. Helene's exceptional support and continued assistance are something we … More
5/5
GoogleI’ve just purchased a house through Robert Ellis Stapleford. Claire and the team were very helpful throughout. It was a very long process (no fault of the estate agent) but Claire kept me updated throughout and was always so lovely and friendly when we spoke :)
Thank you, Rachel, for the wonderful 5-star review. We are delighted to hear your experience purchasing a house through Robert Ellis Stapleford was positive. Claire and the team are thrilled to have been helpful throughout the process and … More
5/5
GoogleLouise Jowett arrived early, and was very professional. She greeted me with a smile and very helpful. I came with 2 year old daughter and Louise was very understanding and accommodating, even watching my child whilst I had a look round for myself. Thank you Louise!
We are thrilled to hear your experience with Louise Jowett at Robert Ellis Estate Agents and Lettings, Stapleford was exceptional. We are pleased that she was not only professional but also accommodating and helpful during your visit, even … More
5/5
GoogleLouise Jowett was very friendly and helpful.
Steven, thank you so much for taking the time to leave this. Louise is brilliant and it is always lovely to hear when that comes across to our customers. I will make sure she knows you said so, it will mean a lot to her. Support team, Robert Ellis Estate Agents - Stapleford
5/5
GoogleWe exchanged contracts this week, after a very long and difficult sale/purchase. We worked with Beth at Robert Ellis in Stapleford, and she was amazing throughout the process. She went over and above on many occasions, chasing every party and often doing tasks that should have been done by other professionals in the chain, to keep the sale on track. Warm, polite and always professional, I wouldn't hesitate in recommending her to anyone. Thank you.
Dear Anne Columbine, Thank you for your kind words and for awarding us five stars. We are delighted to hear about your positive experience during the exchange of contracts. Beth's dedication to providing exceptional service is a cornerstone of our team's values, and it’s gratifying to know she contributed significantly to your transaction. Your recommendation means a lot to us and underscores our commitment to excellence. Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleAs a first-time renter, I was a bit nervous about the whole process, but my advisor Ryan Troth-Humphreys made everything incredibly smooth and stress-free. From the very beginning, he was professional, approachable, and genuinely helpful. …
Dear 'forgetmenot bb', We are delighted to hear that your experience as a first-time renter with Robert … More
5/5
GoogleLouise Jowett showed us round a property and was very helpful. Not pushy at all, not trying to paint things as better than they were and very knowledgeable about the property. She made the viewing a pleasant experience and was able to provide all the answers we needed or promised to follow up to get those answers for us.
Thank you, Tom, for the wonderful feedback. We're pleased to hear that Louise Jowett's knowledge and her approach made your property viewing pleasant and informative. It's encouraging to know how well she provided clarity without pressure. … More
5/5
GoogleRyan and the team at Stapleford have been amazing to deal with. Always friendly, helpful, and quick to respond, nothing was ever too much trouble. Highly recommend them.
Thank you, Hayley Muir, for giving us a 5-star review. Your support means a lot to Robert Ellis Estate Agents and Lettings, Stapleford. We are truly grateful for your high rating and look forward to assisting you again in the future. Robert Ellis Estate Agents and Lettings, Stapleford
5/5
GoogleEva was very professional and quick to assist. Friendly and engaging. Definitely gave me a fantastic first impression of Robert Ellis Estate Agents and was prompt in helping me.
Your support truly means a lot to us at Robert Ellis Estate Agents and Lettings, Stapleford. Thank you for the 5-star rating! We are grateful for your acknowledgment and strive to maintain this level of service. Looking forward to assisting you again.
5/5
GoogleLouse Jowett showed us two recently renovated bungalows in Sandiacre. Louise was very welcoming and has a friendly style of presentation, making sure that we saw all that the properties had to offer. She also got back to us promptly with answers to a couple of queries. A very pleasant experience.
5/5
GoogleThe team at Robert Ellis are absolutely wonderful! From start to finish , their service has been nothing short of exceptional. Every member of staff I dealt with was friendly, professional, and incredibly efficient I’ve dealt with Louise …
We're truly heartened by your wonderful feedback, Tarnjeet. It's fantastic to hear that our team at Robert Ellis Estate Agents and Lettings, Stapleford, particularly Louise Jowett, provided an exceptional and smooth experience. Your … More
5/5
GoogleLovely property. Thank you Louise 😊 …
Thank you, Jon Cooper, for your 5-star review. We are thrilled to hear you had an outstanding experience with Robert Ellis Estate Agents and Lettings, Stapleford. Your feedback is greatly appreciated! Robert Ellis Estate Agents and Lettings, Stapleford
5/5
GoogleLouise Jowett was brilliant, very knowledgeable about both the property and the local area.
Daniel, thank you so much for the kind words about Louise, she really does know the area inside out and puts a lot of care into every conversation with buyers. I'll make sure she knows you said this, it will mean a lot to her. … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Robert Ellis's Stapleford office has 1,256 reviews across 1 platform: 1,256 on Google.
Robert Ellis Stapleford is rated 4.9 out of 5 across all 1,256 reviews, and 4.9 out of 5 on Google from 1,256 reviews.
Yes. In The Trusted Agent 2026 awards: Robert Ellis, Stapleford won Gold; Robert Ellis, Arnold won Platinum; Robert Ellis, Long Eaton won Trusted Agent.
Robert Ellis Stapleford, 32 Derby Road, Stapleford, NG9 7AA.
