Trusted Agent profile · Stapleford
Verified
★★★★★
1,255 reviews across 1 platform
32 Derby Road, Stapleford, NG9 7AA
Robert Ellis's office in Stapleford, at 32 Derby Road, is rated 4.9 out of 5 across 1,255 reviews on 1 platform, including 1,255 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of three awards Robert Ellis won in 2026.
The Trusted Agent 2026 results for Robert Ellis, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Stapleford office, from every platform, shown as written. First names only.
5/5
GoogleLouise Jowett Today Louise was very informative regarding the property we viewed. She was also very helpful informing us of other properties in the area.
Hi Kerrie, so glad Louise could help make your viewing worthwhile. It sounds like she did a great job giving you the full picture, both on the property itself and what else is available nearby. Hopefully something ticks all the boxes for … More
5/5
Google*UPDATE* Thank you all for the last 5 years, it was always a pleasure speaking to you and EXTREMELY fast at getting things done when I needed them. Shout out to Wendy and Mae who always where above and beyond. *Original post After trying to find a place in the Nottingham area for six months with other agencies, the Stapleford branch managed to find me a flat within a few weeks. Fast replys to emails and calls, went beyond helping me to arrange viewings.
Dear Dean Harris, Thank you for your outstanding review and for entrusting us with your property needs over the last five years. It is gratifying to hear that our team, particularly Wendy and Mae, exceeded your expectations with their dedication and efficiency. We are thrilled that we could assist you in finding a flat with such promptness. Your kind words are greatly appreciated and motivate us to continually provide exceptional service. Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleWhere do I start, Beth at Robert Ellis Stapleford has been handling our sale and purchase. There have been a few bumps in the road and I was concerned we were never going to get to this point. We have now exchanged and we couldn't be happier. Beth is warm friendly and no question or ask is ever too much. Beth often goes above and beyond to ensure her vendors are happy and in the loop with progress not only that Beth ensures you feel important and informed at every stage. I cannot recommend her highly enough, she definitely deserves a large glass of something after answering all of my questions. From first valuation and viewings Robert Ellis on a whole have been fantastic, everyone we have had contact with have been professional and polite. We don't ever plan to do this again as we believe we have new secured our forever home for our family but if we did we would definitely list with Robert Ellis. Thank you Beth and all at Robert Ellis we shall forever be grateful for your hard work and dedication.
Dear Kerry Buck, Thank you for your glowing review and for sharing your positive experience with Beth and the team at Robert Ellis Stapleford. We are delighted to hear that despite the challenges, you are satisfied with the service you received and have happily reached your new home. Dedication to client satisfaction is our priority, and it’s rewarding to know that our efforts have met your expectations. We wish you happiness in your new home. Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleRyan was absolutely wonderful when I was viewing a house I couldn’t have asked for anyone better he’s absolutely brilliant made it a perfect experience and made everything very clear and understandable 😁 …
Thank you, Allie Daowd, for your 5-star review of Robert Ellis Estate Agents and Lettings, Stapleford. We truly appreciate your positive feedback and are glad to know your experience met your expectations. Your support encourages us to continue delivering excellent service. Robert Ellis Estate Agents and Lettings, Stapleford
5/5
GoogleWe have worked with Robert Ellis for a number of years now and they always deliver great service. Claire was brilliant throughout the process, helped ensure best price was achieved and also provided cost effective solicitor recommendations for the conveyancing. This all really helped for a smooth, trouble free sale.
Thank you, Julian Brown, for your outstanding review of Robert Ellis Estate Agents and Lettings, Stapleford. We are delighted to hear your experiences over the years with us have consistently been positive. Moreover, knowing that Claire … More
4/5
GoogleLouise Jowett was very helpful and knowledgeable about the property I viewed on 27/05/2026,- 47 Longfield Lane, Ilkeston.
Thank you, Alan, for your feedback. We are pleased to hear that Louise Jowett was able to assist you effectively with her knowledge about the property on Longfield Lane. Your positive remarks are appreciated, and we continuously strive to … More
4/5
GoogleLouise Jowett Recently showed me around a property and was very welcoming and friendly, and even had the patience to deal with my 3yo nephew and his questions. As a first time buyer she put my mind at ease and didn’t make me feel silly at all
Thank you for your feedback, Imogen. We are pleased to hear that Louise provided a welcoming experience during your property viewing and was accommodating to your nephew's questions. It is important for us to make first-time buyers feel comfortable and informed. Robert Ellis Estate Agents and Lettings, Stapleford
5/5
GoogleI went to veiw a property and Helen Sutton was the agent. She was nice, chatty and helpful. :)
Hi Tasha, so glad Helen made the viewing a good experience! She really does have a great way with people. Hope you found what you were looking for, and if you have any questions about the property or anything else, just give us a shout. Robert Ellis Estate Agents and Lettings, Stapleford
5/5
GoogleLouise was very accommodating on our recent viewing. We were pleased that she arrived early so we had more time to access the property and ask questions.
Sharon, thank you so much for this! Really glad Louise made the viewing work well for you, arriving early to give you that extra time is exactly the kind of thing that makes a difference when you're trying to get a proper feel for a … More
5/5
GoogleLouise Jowett was absolutely lovely , had all the details to hand, answered any questions we had and put us at ease. Highly recommend this lady x
Sarah, thank you so much! Louise really is wonderful and it means a lot to hear she had everything ready for you and made the whole thing feel so much easier. I'll make sure she knows you said this, it will absolutely make her day. So glad … More
5/5
GoogleHelene has been amazing through the whole process of finding a rental property she always has a smile and always happy to help
Thank you, Zara. It is pleasing to hear that Helene provided such consistent and positive support throughout your rental search. We will be sure to pass your kind words on to her directly. … More
5/5
GoogleVery professional service from Robert Ellis from initial phone enquiry to completion of sale. Specific mention and thanks to Beth Gill who has been an excellent negotiator, displaying exceptional attention to detail, professionalism and customer service, ensuing that all parties in the sale were kept happy in the process.
We are delighted to hear that you received very professional service from Robert Ellis Estate Agents and Lettings, Stapleford. Your recognition of Beth Gill's exceptional negotiation skills, attention to detail, professionalism, and … More
4/5
GoogleLouise Jowett was very knowledgeable and friendly when we viewed a property in Trowel today. Thanks.
Thank you, Colin, for your positive feedback. We are pleased to hear that Louise Jowett's knowledge and friendliness made your property viewing in Trowel a pleasant experience. Your insights are invaluable to us, and we look forward to … More
5/5
GoogleHelene is very approachable and efficient.
Joey, thank you for taking the time to leave a review. It is good to hear that Helene made a positive impression, being both approachable and efficient are qualities we consider important in how we work with clients. We will be sure to … More
5/5
GoogleI can’t thank the staff at Robert Ellis Stapleford enough especially Daniel. Originally I was with Saint who made a right mess of managing my letting e.g. not registering the bond, accounting mistakes, not chasing overdue rent. I asked Robert Ellis for advice and help, Daniel guided me and took over sorting all my problems out. I can’t thank Daniel enough for what he has done and would highly recommend Daniel and the staff at Robert Ellis Stapleford to anyone wanting to let, lease or buying a house to use Robert Ellis. I will give 10 out of 10 for customer service.
Dear Ian Holding, Thank you for your glowing review and kind words about our team, particularly Daniel. We are delighted to hear that your experiences with us have been positive and that Daniel has provided the support you needed. Your recommendation and satisfaction mean a great deal to us. We take pride in delivering exceptional service and are grateful for your trust in Robert Ellis Estate Agents & Lettings Stapleford. Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleDebbie was very helpful and always tried to do her best to answer all my questions
Thank you, Jacqueline, for your kind words. We're delighted to hear that Debbie was able to assist you effectively and address all your inquiries. Your feedback is truly appreciated and encourages us to maintain our high standards. … More
5/5
GoogleI'll be forever grateful to the whole Robert Ellis team (and especially Beth who was my hero during negotiations) for selling our family home with respect and care. They were always on my side and I'll always appreciate it.
Thank you for sharing your experience with Robert Ellis Estate Agents and Lettings, Stapleford, Simon. We appreciate your kind words and are so pleased to hear that Beth made a significant difference during the negotiations for your family … More
5/5
GoogleHad a viewing on a lovely property with Louise Jowett. Louise was very warm and friendly and had some helpful suggestions based on my new situation.
Suzanne, thank you so much for taking the time to share this. Louise is brilliant at what she does, and it sounds like she really took the time to understand your situation and offer some genuinely useful thoughts. I hope the property is … More
5/5
GoogleEva was extremely helpful throughout the booking process, arranging property viewings and a mortgage appointment quickly and efficiently. She was professional, friendly, and made everything feel straightforward during a very busy time.
Thank you, Clare, for your fantastic review. We are truly glad to hear that Eva's assistance with the booking process, property viewings, and mortgage appointment met your expectations. Her professionalism and friendliness are qualities we … More
5/5
GoogleThe property we viewed today was amazing. Louise Jowett was on time, very friendly and found the right balance of showing us the house and allowing time for us to view on our own. Whilst we did that she went onto the planning application …
Thank you, Helen, for taking the time to share your experience with Robert Ellis Estate Agents and Lettings, Stapleford. It's truly rewarding to hear that the property viewing met your expectations and that Louise Jowett's professionalism … More
5/5
GoogleI used Robert Ellis’ services to view a house for sale, the accompanied viewer Louise Jowett was so organised. I found her to make the viewing process very easy. It was the longest I have spent at a property viewing as she was so …
We are thrilled to hear that your experience with Robert Ellis Estate Agents and Lettings, Stapleford was so positive, particularly during your house viewing. It's wonderful to know that Louise Jowett made the process informative and … More
5/5
GoogleViewed a property yesterday with Louise Jowett. She was very friendly, helpful and professional, providing lots of useful information about the property and the local area. She also gave helpful advice about the next steps and signposted me to other services available through Robert Ellis. I would definitely recommend.
Thank you for your kind words about your experience with Louise. It's great to hear that she provided you with valuable information and guidance regarding the property and local area. We appreciate your recommendation. … More
5/5
GoogleLouise Jowett made the experience very easy and genuine with her personality, honestly and helpful nature. Eva in the office was also helpful when I spoke with her
5/5
GoogleHelene Sutton was absolutely amazing. The whole process went so smoothly and everything was processed quickly.
Thank you, Carl. It is good to hear that Helene was able to manage the process efficiently and that everything moved through without delay. We will ensure your comments are passed on to her directly. … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Robert Ellis's Stapleford office has 1,255 reviews across 1 platform: 1,255 on Google.
Robert Ellis Stapleford is rated 4.9 out of 5 across all 1,255 reviews, and 4.9 out of 5 on Google from 1,255 reviews.
Yes. In The Trusted Agent 2026 awards: Robert Ellis, Stapleford won Gold; Robert Ellis, Arnold won Platinum; Robert Ellis, Long Eaton won Trusted Agent.
Robert Ellis Stapleford, 32 Derby Road, Stapleford, NG9 7AA.
