Trusted Agent profile Β· Stapleford

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Robert Ellis Stapleford reviews

β˜…β˜…β˜…β˜…β˜… Excellent

1,256 reviews across 1 platform

32 Derby Road, Stapleford, NG9 7AA

Robert Ellis's office in Stapleford, at 32 Derby Road, is rated 4.9 out of 5 across 1,256 reviews on 1 platform, including 1,256 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of three awards Robert Ellis won in 2026.

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4.9 / 5

1,256

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Robert Ellis, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Stapleford office, from every platform, shown as written. First names only.

5/5

Google

Helen (Sutton) helped me enormously over the referencing etc. Very pleasant and precise. I would never have completed it without Helens help. Thank you

Shirley Β· 6 October 2026

Agent replied Β· 6 October 2026

Dear Shirley Toogood, Thank you for your glowing 5-star review of Robert Ellis Estate Agents & Lettings Stapleford. We are thrilled to hear that Helen Sutton's punctuality and professionalism contributed to a positive inspection experience. We appreciate your insights and hope to conduct future inspections in a timely manner. Robert Ellis Estate Agents & Lettings Stapleford

5/5

Google

Louise showed us around a property and we felt really comfortable, she showed knowledge about the area and was honest when asked questions. We appreciate her help and would recommend.

Tyler Β· 27 August 2026

Agent replied Β· 19 September 2026

Thank you for your kind words, Tyler. It's great to hear that Louise made you feel comfortable and provided you with valuable insights about the property and area. We appreciate your recommendation. Robert Ellis Estate Agents and Lettings, Stapleford

5/5

Google

Louise Jowett, was the agent who showed us around the property today, answered any questions we had,and said she'd find out if she didn't know. Happy with today's viewing πŸ™‚ …

Jadey Β· 20 August 2026

Agent replied Β· 14 August 2026

Jadey, thank you for taking the time to leave this. Not every property is the right fit, and that is completely fine. I am glad Louise made the viewing a good experience regardless, she genuinely cares about helping people find the right … More

5/5

Google

Ryan was great whilst showing us round and answering questions at the property. Many thanks for giving us a great show round and being friendly and helpful

Cara Β· 22 August 2025

Agent replied Β· 22 August 2026

Thank you, Cara Bartram, for your stellar 5-star review of Robert Ellis Estate Agents and Lettings, Stapleford. We are thrilled to know you had such a positive experience with our service. Your feedback is greatly appreciated and inspires … More

5/5

Google

I am very pleased with Robert Ellis Estate Agents & Lettings Stapleford; their customer service is impeccable. From my first telephone conversation with Mags Man all through my constant communication with Millie Sutton, my experience is ultimate bliss. I mean, Millie is a STAR with an extra R! Now, if you are looking for an estate agent company who would provide you with a property that perfectly matches your needs, promptly responds to emails and telephone queries, has a listening ear, provides the latest government guidance for renters, after-care service (very important) and who would hold you by the hand every step of the way; then you are in the right place. I highly recommend Millie Sutton and everyone at Robert Ellis Estate Agents & Lettings Stapleford.

Mary Β· 9 January 2023

Agent replied Β· 25 October 2024

Dear Mary Ajijola, Thank you so much for your wonderful feedback. We are thrilled to hear that your experience with Robert Ellis Estate Agents & Lettings Stapleford has been exceptional. It is gratifying to know that Mags Man and Millie Sutton provided you with such impeccable service. Your commendation of Millie as a "STAR" means a lot to us. We deeply appreciate your trust and recommendation. Robert Ellis Estate Agents & Lettings Stapleford

5/5

Google

Thank you Helene Sutton for showing us around multiple properties and helping us find our new home

Hannah Β· 22 November 2025

Agent replied Β· 22 August 2026

Really appreciate your 5-star review, Hannah McLeay. It is wonderful to know that your experience with Robert Ellis Estate Agents and Lettings, Stapleford met your expectations. Your feedback is invaluable to us, and we are grateful for … More

5/5

Google

Helene was great. Really helpful when filling out an application and kept us updated throughout the process

David Β· 22 November 2025

Agent replied Β· 22 August 2026

Thank you, David, for awarding Robert Ellis Estate Agents and Lettings, Stapleford a 5-star review. We truly appreciate your feedback and are pleased to know that your experience with our team met your expectations. It is rewarding to see … More

4/5

Google

Louise Jowett from Robert Ellis recently showed me round The Mews at Stanton Hall. She was extremely pleasant and informative making the experience enjoyable even though the property was not what i was looking for.

KATE Β· 18 July 2026

Agent replied Β· 21 July 2026

Kate, thank you for taking the time to leave this. It is great to hear that Louise made the viewing such a positive experience, she really does go the extra mile to make sure people have all the information they need. I am sorry The Mews … More

5/5

Google

Very enjoyable viewing, Louise Jowett was very helpful and knowledgeable

Kane Β· 22 January 2026

Agent replied Β· 22 August 2026

Thank you, Kane Owen, for your 5-star review of Robert Ellis Estate Agents and Lettings, Stapleford. Your positive feedback truly brightens our day, and we're encouraged to know that our services met your expectations. We appreciate your … More

5/5

Google

Louise was very informative and helpful during our viewing today

Niamh Β· 22 January 2026

Agent replied Β· 22 August 2026

Thank you, Niamh Phelan, for your 5-star review of Robert Ellis Estate Agents and Lettings, Stapleford. We truly appreciate your positive feedback. It’s wonderful to know that your experience with our services met your expectations. Your … More

5/5

Google

Louise Jowett was really helpful and friendly. Answered all questions.

Zahir Β· 22 January 2026

Agent replied Β· 22 August 2026

We greatly appreciate your 5-star review, Zahir (Penthra). It's wonderful to know that your experience with Robert Ellis Estate Agents and Lettings, Stapleford met your expectations. Your feedback is invaluable to us and encourages our … More

5/5

Google

Louise Jowitt was a lovely person and showed us around a property. She knew the answers to all our questions

Linda Β· 22 October 2025

Agent replied Β· 22 August 2026

Thank you, Linda Hutchinson, for giving us a 5-star rating at Robert Ellis Estate Agents and Lettings, Stapleford. Your positive feedback is truly heartening. We're glad to know you had a satisfying experience. It encourages us to maintain … More

4/5

Google

Louise Jowett was punctual, polite and professional without any pressure showing us around the property we viewed so today we were highly satisfied.

Philip Β· 22 September 2025

Agent replied Β· 22 August 2026

Thank you, Philip Butler, for your 4-star review of Robert Ellis Estate Agents and Lettings, Stapleford. We appreciate your feedback and are pleased to know your experience met your expectations. Your insights are valuable for our … More

5/5

Google

Louise Jowett and Lola were both very welcoming and supportive when looking at properties. They both could answer any questions confidently, making the viewing process easier.

Eva Β· 22 August 2025

Agent replied Β· 22 August 2026

Thank you, Eva Corrall, for your 5-star review of Robert Ellis Estate Agents and Lettings, Stapleford. We are delighted to know that your experience with our services has been nothing short of exceptional. Your positive feedback is greatly … More

5/5

Google

We recently purchased a house with Robert Ellis. They couldn't have been more helpful. Debbie is a star and went above and beyond during the stressful period. She was a great communicator, and provided clear instructions for us first time buyers. We also received a surprise, of lovely treats and vouchers for moving in when we collected the keys. To top it all off, Debbie then rang to check the next day to see if we were okay in the house. Thank you to everyone at Robert Ellis that helped us, especially Debbie.

Mayo Β· 2 December 2022

Agent replied Β· 25 October 2024

Dear Mayo Hacking, Thank you for sharing your wonderful experience with us! We are thrilled to hear that Debbie and our team made your first home-buying journey seamless and enjoyable. Your satisfaction is our top priority, and it's gratifying to know we could support you during this important milestone. We are delighted you appreciated the moving-in treats and our follow-up. Your kind words inspire us to continue delivering exceptional service. Warm regards, Robert Ellis Estate Agents & Lettings Stapleford

5/5

Google

Robert Ellis in Stapleford are more than a business who helps you to sell /buy a home they also care passionately about the local community they are part of, and go above and beyond in their support for the local community. We are so very grateful for the kindness and support Nathan and his team at Stapleford have given our parent school support group this past year. Thank you so much.

Joanne Β· 30 August 2023

Agent replied Β· 25 October 2024

Dear Joanne Parsons, Thank you for your kind words and for taking the time to share your wonderful experience with Robert Ellis Estate Agents & Lettings Stapleford. We are delighted to hear that Nathan and the team made a positive impact on your parent school support group. Supporting our community is at the heart of what we do, and your acknowledgment is truly appreciated. We look forward to continuing our partnership. Robert Ellis Estate Agents & Lettings Stapleford

5/5

Google

Helene took me for my viewings, had much knowledge on them and was even able to spare 15mins so that my mum could have a peak round the property. Warm person, so friendly and nothing was too much trouble. Would definitely recommend her.

Amelia Β· 15 May 2026

Agent replied Β· 25 May 2026

Amelia, thank you so much for this! It's great to hear Helene made the whole experience so easy, and that she was able to take that extra time so your mum could have a look round too. That kind of care really does make a difference. I'll … More

5/5

Google

We had a property viewing today with Louise Jowett from Robert Ellis. She was really kind And explain everything in a very little details .. she found exactly the ideal house for us. We gave an offer and I hope everything will end positively.

Ulkar Β· 7 May 2026

Agent replied Β· 24 May 2026

Ulkar, thank you so much for sharing this! It is wonderful to hear that Louise took such good care of you during your viewing and found a property that feels like the right fit. Fingers crossed your offer goes through - we would love for … More

4/5

Google

very helpful and polite. thanks to Natalie Wright :)

Carolynne Β· 22 January 2026

Agent replied Β· 22 August 2026

Thank you, Carolynne Craven, for your review of Robert Ellis Estate Agents and Lettings, Stapleford. We appreciate your feedback and are pleased to know you had a positive experience. If there's anything specific you think we could … More

5/5

Google

Louise was a fantastic host showing us around the property! Very welcoming and knowledgeable about the house and area!

Andy Β· 22 October 2025

Agent replied Β· 22 August 2026

Thank you, Andy Brown, for awarding Robert Ellis Estate Agents and Lettings, Stapleford a 5-star rating. We greatly appreciate your recognition and are pleased to know that our services met your expectations. Your feedback is invaluable to … More

5/5

Google

I am certainly glad I chose Robert Ellis Estate Agents to sell my property. The sale was not the easiest and my solicitors were not the best. Beth has gone over and above what can normally be expected of your estate agent. When Beth was on leave there was always another member of the team to step in. I relied on them totally when I couldn't obtain information from my solicitor. They would phone my solicitor for me, or my buyers solicitor nothing was too much trouble for them. I feel they really carried me through the process. They are knowledgeable do what they say they are going to do. I felt confident I could trust Beth knowing I was in good hands. I would definitely use them again. In fact I am doing with the sale of another property. These are the guys to go with!

Libby Β· 2 November 2022

Agent replied Β· 25 October 2024

Dear Libby Lindley, Thank you for your glowing review and for entrusting Robert Ellis Estate Agents & Lettings Stapleford with your property sale. We're delighted to hear about your positive experience with Beth and our team. Going above and beyond is our commitment, and we're grateful for your trust and confidence in us. We look forward to assisting you with your upcoming property sale and appreciate your continued support. Robert Ellis Estate Agents & Lettings Stapleford

5/5

Google

Thank you, Ryan and Scarlet being so helpful throughout the process. You were professional, friendly, and made everything clear and easy to understand. Much appreciated!

Lanka Β· 22 August 2025

Agent replied Β· 22 August 2026

Thank you, Lanka Navarathna, for your 5-star review! We are thrilled to know you had a positive experience with Robert Ellis Estate Agents and Lettings, Stapleford. Your feedback is greatly appreciated. Robert Ellis Estate Agents and Lettings, Stapleford

5/5

Google

One the best experiences I have had from a Robert Ellis branch. Clear lines of communication, Louise Jowett was running late, phoned to inform …

Kevin Β· 22 August 2025

Agent replied Β· 22 August 2026

Dear Kevin Gross, We are thrilled to hear that your experience with Robert Ellis Estate Agents and … More

5/5

Google

Had a viewing with Louise J who was very knowledgeable, helpful and friendly, she also helped me out back at the office afterwards, thanks Louise!

Andrew Β· 22 August 2025

Agent replied Β· 22 August 2026

Thank you, Andrew Pidgeon, for your 5-star review! We are thrilled to know that Robert Ellis Estate Agents and Lettings, Stapleford has met your expectations. Your support is immensely appreciated. Robert Ellis Estate Agents and Lettings, Stapleford

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Questions about Robert Ellis Stapleford

Has Robert Ellis won any awards?

Yes. In The Trusted Agent 2026 awards: Robert Ellis, Stapleford won Gold; Robert Ellis, Arnold won Platinum; Robert Ellis, Long Eaton won Trusted Agent.

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