Trusted Agent profile · Stapleford
Verified
★★★★★
1,256 reviews across 1 platform
32 Derby Road, Stapleford, NG9 7AA
Robert Ellis's office in Stapleford, at 32 Derby Road, is rated 4.9 out of 5 across 1,256 reviews on 1 platform, including 1,256 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of three awards Robert Ellis won in 2026.
The Trusted Agent 2026 results for Robert Ellis, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Stapleford office, from every platform, shown as written. First names only.
5/5
GoogleMet with Louise on a couple of viewings and she was friendly and professional and if there was a question she didn’t have the answer for was very quick to find out and let us know
Hi Philip, Thanks for sharing your experience. I'm glad to hear that Louise was both friendly and professional during your viewings. It's great to know she was quick to … More
5/5
GoogleWe were shown round a property by Louise Jowett. She was excellent and gave us time to thoroughly look round the property. Was very knowledgeable and answered the questions we had. Made the whole experience very easy.
Thank you for your wonderful review, David. We are pleased to hear that Louise Jowett made your property viewing experience seamless and informative. Our team is committed to providing knowledgeable assistance, and it is encouraging to know … More
5/5
GoogleLouise Jowett is a fantastic viewing agent. Her enthusiasm, knowledge and presentation are first class and she is a delight to view with.
Thank you, Jane Taylor, for the fantastic 5-star review! We are truly delighted to know that your experience with Robert Ellis Estate Agents and Lettings, Stapleford was exceptional. Your positive feedback is greatly appreciated and … More
5/5
GoogleLouise Jowett was extremely kind, helpful and knowledgeable, she is a credit to your team. Thank you Louise for all your help today
Thank you, Kerry Flynn, for your 5-star rating for Robert Ellis Estate Agents and Lettings, Stapleford. We are thrilled to know you had a delightful experience with our services. Your satisfaction is our priority, and your kind words are … More
5/5
GoogleHelene and the team helped me through my move with a very quick turn around and was a pleasure to work with! Thankyou!
Thank you, Peter Kilpatrick, for the 5-star rating! We are thrilled that your experience with Robert Ellis Estate Agents and Lettings, Stapleford was exceptional. Your satisfaction is our priority, and we look forward to serving you again. … More
4/5
GoogleRyan showed me the two properties as planned. He was respectful of my views and wasn't pressuring in any way. Thankyou.
Thank you, Martin, for your positive feedback regarding your experience with Ryan. We are pleased to hear that he was respectful of your views and provided a pressure-free environment during your property viewings. If you have any further questions or need assistance, please do not hesitate to reach out. Robert Ellis Estate Agents and Lettings, Stapleford
5/5
GoogleWe have recently moved in to a rented property through Robert Ellis. Highly recommend Millie from the Stapleford branch - she handled the whole process. She worked both quickly and professionally. Within just a few weeks we were in the property and we really couldn’t be happier. We couldn’t be more thankful for the amount of time and effort Millie has given us. I trust that any issues will be resolved in a timely manner which allows us to live here at ease. Thank you so much!
Dear Tiegan Carter-Hulse, Thank you for your generous 5-star review of Robert Ellis Estate Agents & Lettings Stapleford. We are delighted to know that your rental process went smoothly and that Millie provided you with efficient and professional service. Your satisfaction and trust are of utmost importance to us. Should you need any assistance, we are here to support you in your new home. Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleI recently moved into my rental through Robert Ellis Stapleford, the team have all been friendly and professional throughout the process. A big thank you to Mags for assisting me with the application process and to Ryan for his quick response to my maintenance issue. Great experience so far and happy to be in my new home.
Dear Kerri Curtis, Thank you for your glowing 5-star review. We are delighted to hear about your pleasant experience with Robert Ellis Stapleford. Our team, especially Mags and Ryan, is thrilled to have assisted you efficiently in your rental journey. Ensuring our clients' satisfaction is our utmost priority, and we are pleased to know you are happy in your new home. We look forward to continuing to meet your expectations. Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleI've viewed a few properties with Robert Ellis, Louise jowett should them all to me, she was very helpful and informative. Thankyou Louise
Trudi, I'm so glad to hear about your positive experience with Louise! It's wonderful to know she was helpful and informative while showing you the properties. If you have any more questions or need assistance, feel free to reach out. Robert Ellis Estate Agents and Lettings, Stapleford
5/5
GoogleI had a great experience with Robert Ellis estate agents, especially with Louise Jowett who showed me around a property. She was really friendly, informative and answered all my questions/concerns.
Faith, thank you so much for this, it genuinely means a lot. Louise is brilliant at what she does, and I am really glad she made the viewing such a positive experience for you. Knowing she took the time to answer everything properly rather … More
5/5
GoogleHelen was lovely, she was very thorough giving me all the relevant details about the property.
Thank you, Julie Ann Gibson, for giving us a 5-star rating for Robert Ellis Estate Agents and Lettings, Stapleford. Your positive feedback is highly appreciated. We are delighted you had a great experience with our team. Thank you for … More
5/5
GoogleRyan is v helpful n always listens to tenants, very prompt in replies too. highly recommended
Really appreciate your 5-star rating, Mahnoor Khan! Our team at Robert Ellis Estate Agents and Lettings, Stapleford is delighted to know you had such a positive experience with us. We always strive to provide outstanding service to our … More
5/5
GoogleThe viewing process with Helene Sutton was smooth and professional. Helene was really approachable and knowledgeable. Thank you Helene for a great first viewing experience with Robert Ellis.
5/5
GoogleDefinitely recommend! Debbie has been great, very quick to reply to our emails and actually provided us with answers to our questions! I can highly recommend her !
5/5
GoogleLouise was very patient and helpful during viewing she well prepared and answered our questions right away. She’s professional.
We are thrilled to see your 5-star rating, Jessica Ocean! Thank you for recognizing us at Robert Ellis Estate Agents and Lettings, Stapleford. Your support encourages us to keep providing the best service. … More
5/5
GoogleGreat experience buying my home with Robert Ellis estate agents. Debbie Marlow was particularly helpful and communicative throughout the process. Highly recommended!
We are thrilled to receive your 5-star review for Robert Ellis Estate Agents and Lettings, Stapleford. Your positive feedback is greatly appreciated and motivates our team to continue providing excellent service. Thank you for taking the … More
5/5
GoogleThe communication with RE agents is brilliant- prompt and professional. Ryan was very helpful and made me feel confident about my choices.
Thank you, Daniela Kolarova, for your 5-star rating of Robert Ellis Estate Agents and Lettings, Stapleford. We are thrilled to have met your expectations and appreciate your support. Robert Ellis Estate Agents and Lettings, Stapleford
5/5
GoogleThank you Ryan for your help today ,it was professional curtious and very helpful Keep up the good work John and carrol
We are delighted to hear that Ryan provided you with such professional and courteous assistance at Robert Ellis Estate Agents and Lettings, Stapleford. Thank you, John and Carrol, for the kind words and for acknowledging his efforts. We … More
5/5
GoogleWe had an excellent experience with Robert Ellis Estate Agents, and I’d especially like to thank Helene for her outstanding service. …
Dear James Armishaw, We sincerely appreciate your glowing 5-star review of your experience with … More
5/5
GoogleHelen showed me around the property and made the whole experience very pleasant. She was friendly, welcoming, and professional throughout, taking the time to answer questions and make me feel comfortable. A great viewing experience from start to finish.
Daniel, thank you so much for sharing this! It's really lovely to hear that Helen made your viewing such a positive experience. She genuinely cares about making people feel at ease, so knowing you felt comfortable and well looked after … More
5/5
GoogleDuring an extremely stressful move and within a short time limit, Amy Sanderson did everything she could to get us moved into a property. From the beginning it was constant communication between finding properties, booking viewings and then getting a few interactions with possible landlords. She really did go out of her way to make sure that I got into the property I am at now. Extremely responsive and one of the best letting agents I have ever met. Thank you Amy
Dear Abbie Wardle, Thank you for your generous review. We are delighted to hear about your positive experience with Amy Sanderson during your move. Providing exceptional service and ensuring successful transitions for our clients are top priorities at Robert Ellis. Your feedback is immensely valuable and will be shared with Amy and our team. We look forward to continuing to serve you with the same dedication. Sincerely, Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleBUYING: Beth at Robert Ellis Stapleford was absolutely fantastic during our purchase, kept us updated even though we were really impatient (!), organised contractor quotes for us and helped us correspond with the seller. She made the experience much less stressful than it would otherwise have been. We have had terrible experiences with Robert Ellis Long Eaton to the point where we were actively ruling out potential properties because they were listed with Robert Ellis (!) But the Stapleford branch is nothing like the Long Eaton branch! Our experience with the Stapleford branch has been amazing :) LETTING: Amy was amazing and sorted my property being let within a matter of days. She handled complications with the certification process quickly on my behalf, liaised regularly with the tenants, and was great to deal with. I've had nothing but good experiences with the Stapleford branch and I'm so pleased that I chose them to let and manage my property. Wendy, Amy, and Millie have all been friendly, helpful and efficient throughout.
Dear Hayley Kinsey, Thank you for your outstanding review. We are thrilled to hear that Beth made your buying experience seamless and that our Stapleford team, including Amy, Wendy, and Millie, provided exceptional service, both in purchasing and letting. Your kind words and recognition of our team's efforts are greatly appreciated. It's gratifying to know that your experience with us was positive and sets us apart. Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleI would like to recognise the hard work by the staff of Robert Ellis and thank them for their hard work and good humour. Over the years I and my husband have had many dealings with the company and the staff are without fail personable and professional. Millie has recently worked hard on my behalf with regards to a tenancy and is currently working on another for a family member and she has been and continues to be both professional and a pleasure to liaise with. Many thanks to Millie and all of her colleagues.
Dear Rachel Smedley, Thank you for your glowing review and for recognizing the dedication and professionalism of our team at Robert Ellis Estate Agents & Lettings Stapleford. We are delighted to hear about your positive experiences over the years and the commendable work Millie has done for you and your family. Your kind words affirm our commitment to excellence and customer satisfaction. Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleI would like to say a massive thank you to Wendy West and Millie Sutton from Robert Ellis Lettings in Stapleford Nottingham. I have a couple of properties that until recently were managed by a Leading national letting agency. The service received from them was unknowingly poor. I say unknowingly because I had no experience of any other letting agency. I decided that I would shop around to see what other letting agencies had to offer. I knew of Robert Ellis Ltd and so made an initial enquiry. I was introduced to both Wendy and Millie who came to take photos in preparation to market a flat that had just become empty. The personal service was second to none. I immediately was made to feel valued and not just another number or client. From then on I knew I was in good hands. My flat was marketed within hours of their visit, and the public interest was phenomenal. Wendy and Millie kept in contact with me about the viewings on a daily basis along with helpful advice. I did feel like Wendy and Millie were very professional yet quite personable which was so valued and a shining example to Robert Ellis Ltd. Unlike my previous letting agents, I feel so secure knowing that Robert Ellis Ltd will be a partner and have an honest interest in my properties and not just out to make a 'quick buck'. I would highly recommend Robert Ellis Ltd not just for lettings management but also for your house sale for which I have already had the pleasure of doing business with recently. So again a really MASSIVE THANK YOU to Wendy and Millie for the effort put in and the service you provide which is second to none.
Dear Michael Bicknell, Thank you for your generous 5-star review and kind words about Wendy West and Millie Sutton. We are truly delighted to hear about your positive experience with Robert Ellis Estate Agents & Lettings Stapleford. Providing a personalized and professional service is our top priority, and we are thrilled to know you felt valued and secure with us. We greatly appreciate your recommendation and look forward to continuing our successful partnership. Robert Ellis Estate Agents & Lettings Stapleford
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Yes. In The Trusted Agent 2026 awards: Robert Ellis, Stapleford won Gold; Robert Ellis, Arnold won Platinum; Robert Ellis, Long Eaton won Trusted Agent.
