Robert Ellis Stapleford reviews

★★★★★ 5/5

Google

It was a long excruciating three months of viewing over 20 properties and wasn't able to secure any untill I found Robert Ellis, sincerely they looked too good to be true from the beginning because most of the properties listed on their website are actually really lovely properties. Millie was the person assigned to me on this journey and she did a fantastic job in ensuring that I secured a really nice property. She was very quick to respond and a very good intermediary with the house owner. I will recommend their service every time.

Damilola · 31 May 2022

★★★★★ 5/5

Google

Polite, proactively provided the information. Promised to liaise with the office to provide additional information we asked which Louise was not aware off. Overall pleased with how Louise presented the property.

Ajay · 13 March 2026

★★★★★ 5/5

Google

The viewing were really positive and although neither property was for us, Louise was very helpful and constructive.

Rick · 22 September 2025

★★★★★ 5/5

Google

Through the process of buying a house Claire Greensmith has been a massive help and made everything run so smoothly. …

Kian · 22 August 2025

★★★★★ 5/5

Google

Had a viewing with Helene Sutton. She was very welcoming, answered any questions we had and made the experience so smooth! …

K · 8 September 2026

★★★★★ 4/5

Google

Louise Jowett greeted us with a smile and showed us round 2 properties. Very knowledgeable about them and answered any question we asked.

Sharon · 1 September 2026

★★★★★ 5/5

Google

Had a good visit from Helene Sutton who was very respectful about ourselves and the property. It's nice to deal with a letting agent that is professional and easy to talk to.

Callum · 30 June 2026

★★★★★ 5/5

Google

I bought a property in Stapleford a couple of months ago, and although Robert Ellis were not dealing with my sale, they were dealing with my purchase. I wished we had the opportunity to sell with RE, as they were so quick and detailed in their updates, and Lorraine was fantastic in her approach! I can’t thank her enough for getting it over the line on completion day, and pushing things along when they needed pushing!

Jordan · 3 October 2022

★★★★★ 5/5

Google

Louise Jowitt showed us this property and we must say, she was fantastic. She turned up on time and couldn’t do enough to assist us with the showing. Thanks you for this.

Nik · 27 June 2026

★★★★★ 5/5

Google

Thank you Debbie Marlow and the team at Robert Ellis for a great service with selling and buying our new bungalow. Your patience and understanding with all my inquires was brilliant. Not intending to move again...but know who I'd come to if we did. Many thanks.

Sandra · 25 September 2024

★★★★★ 5/5

Google

Helene Sutton was amazing yesterday. She was extremely kind and professional throughout the house viewing. Thank you for your patience

Samira · 22 August 2025

★★★★★ 5/5

Google

Louise was at the property ready and waiting, no rushing me through and very approachable, lovely lady and very helpful.

Rachel · 22 August 2025

★★★★★ 5/5

Google

A very good and informative viewing with Louise Jowett. She was warm and friendly and had a very good knowledge of the property. She asked what our requirements were and was able to discuss how and whether the property would meet them.

Stephanie · 13 April 2026

★★★★★ 5/5

Google

Appointed Robert Ellis to deal with the sale of my property as they were a known company in my local area and they had been recommended by a friend and neighbour. Found the whole process to be easy and secured a sale within a week. The contract for sale did become extended but the whole team kept me informed and in particular Debbie was very upbeat and a fantastic liason throughout. Thank you Jason

Jason · 2 December 2022

★★★★★ 5/5

Google

Great agency, Louise Jowett showed me 2 properties, she was very helpful and personable. I haven't found the house of my dreams yet but it's early days!

Louise · 27 July 2026

★★★★★ 5/5

Google

We had a viewing with Louise Jowett on Saturday and she was excellent. Very friendly, knowledgeable and gave us time to view the house with her and then on our own. Great experience.

James · 15 June 2026

★★★★★ 5/5

Google

Had a viewing today with Helene, she gave me all the details of the house, very thorough & a lovely lady.

Deborah · 3 September 2026

★★★★★ 5/5

Google

We had a great experience moving with Robert Ellis - as first time buyers they were really helpful explaining everything to us and giving us help through their mortgage advisors. Debbie was so kind over the phone every time and understood our situation, helping us through every step. Couldn’t recommend them more.

Sarah · 28 May 2024

★★★★★ 5/5

Google

Helene was great, knowledgable and insightful, made the process easy and clear, thanks!

Scott · 22 October 2025

★★★★★ 5/5

Google

Agent Louise Jowett was very friendly and approachable. She had useful information about the property and answered our queries.

Joanne · 22 August 2025

★★★★★ 5/5

Google

Met with Louise Jowett & Paul Sweeney. Super friendly & professional staff. I have purchased properties with other estate agents who don’t meet the mark quite like Robert Ellis do!

Jo · 3 July 2026

★★★★★ 1/5

Google

To summarise the incompetence here, just compare these guys reviews to every other Leamington estate agent. [We were tenants but note for property owners we have another story relevant to them at the end of the review] Our experience with The Proprety Experts was one of the worst experiences I have ever had with an estate agent for many reasons detailed below: - Worst of all was our actual experience dealing with Julie (as you can see from other reviews we are not the first). Without even talking about the patronising tone she would speak to you with, Julie consistently use aggressive and conflict inducing language. Would often quote legislation at us (incorrectly) to excuse any reason not to work despite the legislation not applying. She would often be unresponsive for sometimes weeks. At one point she said they weren't going to make any other fixes on the property as the property owner had already had to spend lots on fixes they should have done before someone live here! (We had no real issues with other team members, but there is clearly a leadership issue here that isn't being dealt with) - We were assured the property would be cleaned before we moved in and this categorically did not happen. The inventory report on our move in has the words "dusty", "grubby" and "dirty" repeatedly throughout every page and this does not do justice to the disgusting state of the property when we moved in. - We had countless issues within the property when we moved in (including but not limited to broken doors and water fixtures). None of these were even looked at within our first month at the property. - Even when we had been in the property longer, we were often waiting weeks to deal with even urgent issues such as doors randomly permanently locking (even those with no lock) behind you and WATER DRIPPING THROUGH A LIGHT FIXTURE! Though apparently these issues were never classed as "urgent" despite the fire risks. (I want to add to be clear, any labourers who did come the flat were also very helpful and professional, we never had an issue with their conduct) - When we moved in we were given a piece of paper (to leave on our dashboard) saying that we could park in our space until we ordered a pass for our flats private space and if there were any issues they would call the agency. We were inevitably given a £50 parking ticket due to meaninglessness of this piece of paper and when we asked the agency they said it was our fault for believing the paper would work and they would not deal with or cover the ticket. - Consistently the agents had no knowledge of the property including where our post was, bins, meters and our parking situation as previously stated. In summary, living in a property managed by this agency is one of the biggest regrets I have as it is induced unnecessary stress on me, my wife and a friend that lived with us. The reviews speak for themselves, stay far away! [For Property owners] We lived in the property for 3 years and at the end of the tenancy presumed there would be at least some deposit challenge for some cost impact we may have made to the property in that time. I would have considered at least a proposal reasonable considering but I honestly suspect they never even checked on the property after we moved out. They even asked us to provide the final meter readings to save them a trip around the corner, so we could have said anything! After a couple weeks, we just suddenly had our deposit appear in our account with no challenge. So I don't know who these guys are actually working for at this point, bloody useless all round.

Jamie · 2 August 2024

★★★★★ 4/5

Google

We had a viewing with Louise Jowett at a lovely property in Sandiacre, all our questions were answered and we are considering a second viewing.

Leanne · 4 August 2026

★★★★★ 5/5

Google

I had a wonderful experience working with Robert Ellis. They were professional, efficient and responsive to all my questions and requests. Mags was especially helpful and friendly throughout the process. She went above and beyond to make sure I was satisfied with the outcome. I highly recommend Robert Ellis to anyone looking for quality service and results. Thank you Mags and Robert Ellis for your excellent work! 👏

Tamim · 3 May 2023