Every review we hold for the Stapleford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHelene Sutton showed us around a property we’d been interested in for over a month, and she was fantastic. She was highly professional, answered all of our questions with ease, and made the whole viewing a great experience.
Caitlyn · 23 April 2026
Agent replied · 25 May 2026
Caitlyn, thank you so much for sharing this! Helene really is brilliant at what she does, and I'm glad she made the viewing such a great experience for you. It sounds like she handled everything exactly as she should. Hopefully the property … More
★★★★★ 5/5
GoogleFriendly professional service, good communication and a smooth process to market and sell my Mum’s house.
Thanks to Lorraine for keeping us informed and updated as the sale progressed.
Would definitely recommend to others and would use Robert Ellis again in the future should the need ever arise.
Thank you again to the Stapleford office team.
Elizabeth · 29 January 2024
Agent replied · 25 October 2024
Dear Elizabeth Lenton,
Thank you for your kind words and for awarding us a 5-star review. We are thrilled to hear that our team, particularly Lorraine, could provide a friendly and professional service for the sale of your mum’s house. Your recommendation means a lot to us, and we look forward to assisting you in the future if needed.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleWe have been letting property through Robert Ellis with a family business that has had tenanted properties for over 75 years. We have recieved a superb service from all the staff to the extent that we enjoy a business relationsip second to …
Trevor · 13 March 2026
Agent replied · 25 October 2024
Dear Trevor Parr,
Thank you sincerely for your generous review. We are delighted to hear about … More
★★★★★ 5/5
GoogleThe viewing experience was fantastic. Louise talked us through everything in detail and showed us around all the property. She took her time and made the experience really good.
Anita · 27 June 2026
Agent replied · 28 June 2026
Anita, thank you so much for this. Louise really does put her heart into every viewing and it means a lot to hear she made the whole experience feel so comfortable and thorough for you. Taking the time to walk you through everything … More
★★★★★ 5/5
GoogleLouise is very knowledgeable and is great at listening to your requirements and making suggestions, much appreciated
Helen · 22 August 2025
Agent replied · 22 August 2026
Thank you, Helen McHugh, for awarding us a 5-star rating. We are thrilled you had such a positive experience with Robert Ellis Estate Agents and Lettings, Stapleford. Your satisfaction is our top priority, and we're delighted we could meet … More
★★★★★ 5/5
GoogleBrilliant service all round, ours was a bereavement sale which had a lot of emotion attached yo it.
From the minute we instructed we were kept fully informed & nothing was to much trouble. Debbie has been a shoulder to lean on in some very sad times. Thankyou to the whole team, you've been brilliant.
Highly recommend Robert Ellis Stapleford xx
Karen · 29 September 2023
Agent replied · 25 October 2024
Dear Karen Magee,
Thank you for your kind words and for choosing Robert Ellis Estate Agents & Lettings Stapleford during such a sensitive time. We are deeply gratified to hear that Debbie and our team could provide the support and service you needed. Your recommendation means a great deal to us, affirming our commitment to client satisfaction. We are here to assist you with any future needs.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleLouise Jowett from the Stapleford branch was excellent! Showed us around the property and answered all our query's. Very chatty and informative! Efficient and professional. A pleasure to deal with. Thank you
Caron · 4 June 2026
Agent replied · 5 June 2026
Thank you, Caron, for your fantastic review! We're delighted to hear that Louise Jowett provided efficient and professional service during your property visit. It's wonderful to know you found her informative and engaging. Your feedback is … More
★★★★★ 5/5
GoogleAmy was very helpful
David · 22 December 2025
Agent replied · 22 August 2026
Really appreciate your 5-star rating, David Hodgson. It truly means a lot to us at Robert Ellis Estate Agents and Lettings, Stapleford. Your feedback encourages our team to continue delivering excellent service. Thank you for choosing us!
★★★★★ 5/5
GoogleI would like to say some words of appreciation for the Robert Ellis team in Stapleford for their hard work in finding me a place to rent. I had been looking for a house in Stapleford for several months but seemed to fall short every time due to the high demand of people looking to rent. No matter how despondent I became the team never gave up on finding me places to view. I'd especially like to draw attention to Millie Sutton who went above and beyond in ensuring I found somewhere to live, it felt at times like it was her holy grail. Her attention and professionalism was incredible and with out her dedication I wouldn't be in my house now. Thank you all, and especially Millie, for all your hard work and I wish all of the team the best for the future.
Huge thanks
CarlPositiveResponsiveness, Quality, Professionalism, Value
Carl · 27 August 2021
Agent replied · 25 October 2024
Dear Carl Griffin,
Thank you for your generous review and kind words regarding your experience with Robert Ellis Estate Agents & Lettings Stapleford. We are thrilled to have successfully assisted you in finding a rental property. Millie Sutton, in particular, is delighted to have made a positive impact on your journey. We remain committed to providing exceptional service and appreciate your thoughtful recognition. Your satisfaction is our highest reward.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleMe and my partner planned to move whilst I was heavily pregnant it was a hard and difficult time as we was in a one bed originally. I turned to Robert Ellis Stapleford and we got put through to a lady called Millie she worked so so hard to get us a nice house in time for our little one arriving and we couldn't be more appreciative about that. She was professional, reliable and did everything she could as well as being so kind to us. We are now settled in our new home and couldn't be more happy. I will definitely recommend Millie and the team to many friends and family! THANK-YOU xxPositiveResponsiveness, Quality, Professionalism, Value
Hannah · 27 August 2021
Agent replied · 25 October 2024
Dear Hannah Allen,
Thank you sincerely for your kind words and the stellar 5-star review. We are delighted to hear that Millie could assist you and your partner during such a significant time in your lives. Your appreciation for her professionalism and dedication truly means a lot to us. We're thrilled you are happily settled in your new home. Your recommendations to friends and family are greatly appreciated.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleI had 6 weeks, after accepting a job offer, to find somewhere to live in Nottingham, and trying to arrange property viewings while in another county (2 hours away), during the pandemic was proving to be fruitless. Both the market and the fact that I was working full time (including weekends) made it extremely difficult to secure any property.
After a few failed attempts at trying to rent a home, I was lucky to make contact with Amy from the Robert Ellis, Stapleford branch. She was amazing at consistently returning my emails and phone calls and really empathised with my situation of trying to find somewhere to live very short noticed. She was able to arrange viewings for me and helped me through the whole process from viewing properties to signing the tenancy agreement.
She was attentive, understanding and quick to take action. I have her to thank for helping me secure the home I absolutely love. Thanks Amy!!! I highly recommend the Robert Ellis, Stapleford branch and equally thank Amy for seeing everything through during a time that was particularly stressful for me.PositiveResponsiveness, Quality, Professionalism, Value
Megan · 27 August 2021
Agent replied · 25 October 2024
Dear Megan Gardner,
Thank you for your wonderful review. We are thrilled to hear that Amy's dedication and professionalism made a significant impact during your property search in Nottingham. Providing attentive and empathetic service is our top priority, especially under challenging circumstances. Your kind words affirm our commitment to excellence and inspire our team to continue delivering exceptional experiences. We greatly appreciate your recommendation and are delighted to have helped you find a home you love.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleJust want to say a massive thank you to Millie from Robert Ellis for helping me get into my new property and she was wonderful from start to finish. Always incredibly helpful and never too busy to respond to my numerous queries and/or calls.
Super responsive in all aspects and managed to make it go smoothly during these unprecented times.
Having had a very bad experience with another Robert Ellis office, this restored my faith in the company. So much so, I'd 100% recommend them to anyone. Credit to her coompany.PositiveResponsiveness, Professionalism
Cornelius · 27 August 2021
Agent replied · 25 October 2024
Dear Cornelius Smiff,
Thank you for your outstanding review. We are thrilled to hear about your positive experience with Millie and our team at Robert Ellis Estate Agents & Lettings Stapleford. Your feedback highlights our commitment to professionalism and responsiveness, especially during challenging times. We are delighted to have restored your faith in our services and truly appreciate your recommendation. Your kind words serve as great motivation for our team.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleWendy and the team at Robert Ellis in Stapleford have been great with us during our time renting a property through them over the last 4 years.
They made finding and viewing the place easy and were always on hand should we need support with anything. The team is very professional and friendly and always available to chat should you have any queries or questions. They were also very accommodating when it came to moving out of the property and working with us around a busy festive period.
Thanks for all your support over the last four years guys, you’ve been fab!PositiveProfessionalism
Tom · 27 August 2021
Agent replied · 25 October 2024
Thank you, Tom Walters, for your kind words. We are delighted to hear about your positive experience with Wendy and our team at Robert Ellis in Stapleford. Ensuring seamless rental experiences remains our priority, and it is rewarding to know that our efforts made a difference during your four-year tenancy. We appreciate having had the opportunity to assist you and hope to continue providing exceptional service in the future.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleIn a very long and stressful process, Debbie was incredibly helpful and reassuring at every stage at Robert Ellis Stapleford. She was always there to chase up the other parties involved and to keep me updated with the progress. Thank you Debbie!
Katie · 25 September 2024
Agent replied · 25 October 2024
Dear Katie Macdonald,
Thank you for your glowing feedback. We are thrilled to hear that Debbie made a positive impact on your experience during such a challenging process. At Robert Ellis Stapleford, we strive to provide exceptional service, and your satisfaction is the highest compliment. Your kind words will be passed on to Debbie and our entire team.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 4/5
GoogleLouise was punctual and polite and was an un-rushed pleasant first viewing .
Christopher · 22 September 2025
Agent replied · 22 August 2026
Thank you for taking the time to leave a review, Christopher Tyler. We appreciate your 4-star rating for Robert Ellis Estate Agents and Lettings, Stapleford. Your feedback is valuable and it encourages us to maintain our efforts to provide … More
★★★★★ 5/5
GoogleLouise Jowett was so helpful and welcoming- made the viewing process so comfortable
Aidan · 22 September 2025
Agent replied · 22 August 2026
Thank you, Aidan Glenister, for your 5-star rating of Robert Ellis Estate Agents and Lettings, Stapleford. We truly appreciate your support and are thrilled to know that your experience with us was exemplary. Your satisfaction is our … More
★★★★★ 5/5
GoogleGreat viewing experience, Louise is very helpful and had answers to every question asked. Five stars.
Chalice · 22 August 2025
Agent replied · 22 August 2026
Thank you, Chalice Croke, for your 5-star rating of Robert Ellis Estate Agents and Lettings, Stapleford. We are thrilled to know that you had a positive experience with our services. Your feedback is invaluable and motivates our team to continue providing exceptional service. Robert Ellis Estate Agents and Lettings, Stapleford
★★★★★ 5/5
GoogleMyself and a friend have recently begun renting a property through Robert Ellis. I just want to say that Millie has been fabulous from beginning to end! She's been so helpful and kind, answering all our questions! I couldn't be happier with the service we have received and will recommend them to anyone looking to move! Thank you so much for a wonderful service and for making our move easy and stress free!
Ellie · 4 August 2022
Agent replied · 25 October 2024
Dear Ellie Cunningham,
Thank you for your glowing review. We are delighted to hear about your positive experience with Millie and the ease of your rental process. At Robert Ellis, we strive to provide exemplary service to our clients, ensuring a smooth transition during your move. Your recommendation means a great deal to us, and we are thrilled to have made your experience stress-free. We look forward to serving you in the future.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleMet Ryan onsite in regards to the viewing of the property. Highly professional and well behaved attitude. Much appreciated
Neha · 25 August 2026
Agent replied · 19 September 2026
I'm so glad to hear that you had a great experience with Ryan during your property viewing! His professionalism and positive attitude are qualities we truly value. Thank you for sharing your thoughts!
Robert Ellis Estate Agents and Lettings, Stapleford
★★★★★ 5/5
GoogleNicole Beales at Robert Ellis made sure my difficult house sale at a difficult time was not so difficult! Due to being locked down in Scotland Nicole went above and beyond helping me source cleaners and decorators in the area to get the house ready for sale without me even going down once! Really took a lot of stress out of the situation and she always answered the phone cheerily (despite how many times I phoned!). She also chased the solicitors on both sides for me and I can’t thank her enough :).
Craig · 8 June 2021
Agent replied · 9 January 2025
Dear Craig Reynolds,
Thank you for your glowing 5-star review! We are delighted to hear about your positive experience with Nicole Beales. Her dedication and commitment to assisting you during your house sale, especially under challenging circumstances, exemplify the service we strive to provide. We are thrilled she could ease your process and appreciate your acknowledgment of her efforts. Your kind words mean a lot to us.
Warm regards,
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleAbsolutely marvellous. Wendy, Nathan and their teams could not do enough for us.
Not only did they manage 2 properties for me but they also sold them too with no hassles EVER! They made the whole process a breeze.
Wendy and The rental team in Stapleford vetted potential tenants thoroughly and kept us informed at all times about everything.
Nathan in sales worked miracles and provided all the help necessary to ensure a smooth transition with speedy results.
Wonderful people to deal with.
BRILLIANT !!!!
When ready to buy or rent again they will be my first port of call.
Thoroughly recommend Both Wendy & Nathan at Robert Ellis Stapleford .... all day long!
Thanks Wendy & Nathan...x
Marc · 8 June 2021
Agent replied · 8 June 2023
Hi Marc,
We are very proud that you are happy with the service you received from Wendy and the team at Robert Ellis, thank you for taking the time to leave us a review.
★★★★★ 3/5
GoogleThe beginning of the process wasn't great, with rushed poorly taken photos, having to chase feedback from prospective purchaser visits and even having the photographer not show when an appointment was made to take fresh photos.
After finally getting the requested photos to be re-taken, Debbie Marlow (Stapleford office) took over the sales process and almost straight away she negotiated the sale. Despite receiving an astronomical quote from a Robert Ellis recommended company for some remedial work on the house, Debbie was brilliant at navigating through the fine detail of the sale. At every step she communicated fully with me, when she said 'ill call you back she always did. Debbie gave me real confidence that she would get the sale over the line, which she did on the exact date she predicted. If Debbie had been with us from the beginning I have no doubt I'd be giving 5 stars
Steve · 8 June 2021
Agent replied · 25 October 2024
Dear Steve Taylor,
Thank you for sharing your feedback on your experience with Robert Ellis Estate Agents & Lettings Stapleford. We apologize for any inconveniences you faced at the beginning of the process, and we appreciate your patience. It's heartening to know that Debbie Marlow was able to positively turn your experience around and assist in successfully concluding the sale. Your insights are invaluable in our pursuit of excellence in service.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleWhat a lovely team. Nothing has been too much trouble for them. A very pleasant experience and totally professional at all times. Claire Greensmith has been an absolute gem. Thank you all for making this process as pain free as possible.
Sue · 25 September 2024
Agent replied · 25 October 2024
Dear Sue Morrell,
Thank you for your generous feedback. We are delighted to hear about your positive experience with our team at Robert Ellis Estate Agents & Lettings Stapleford. It is rewarding to know that Claire Greensmith and our staff provided effective and professional service throughout your process. Your words affirm our commitment to excellence and customer satisfaction, and we truly appreciate your kind remarks.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleLouise Jowett - Thank you for such a positive experience when arriving to view the property, although we were early, and very knowledge about the local housing market - many thanks
Christine · 30 May 2026
Agent replied · 30 May 2026
Thank you, Christine, for your kind words about your experience with Louise Jowett. We're pleased to hear that her expertise in the local housing market was helpful and that your early arrival was accommodated smoothly. Your feedback is … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.