Trusted Agent profile · Stapleford
Verified
★★★★★
1,256 reviews across 1 platform
32 Derby Road, Stapleford, NG9 7AA
Robert Ellis's office in Stapleford, at 32 Derby Road, is rated 4.9 out of 5 across 1,256 reviews on 1 platform, including 1,256 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of three awards Robert Ellis won in 2026.
The Trusted Agent 2026 results for Robert Ellis, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Stapleford office, from every platform, shown as written. First names only.
5/5
GoogleThanks Helene's arrangement for the viewing yesterday. Friendly and smooth.
Thank you, Murray Lam, for your 5-star review! We are delighted to know that your experience with Robert Ellis Estate Agents and Lettings, Stapleford was exceptional. Your satisfaction is our top priority, and we appreciate your feedback. Robert Ellis Estate Agents and Lettings, Stapleford
5/5
GoogleToday I attended a viewing with Helene Sutton. She was lovely and attentive! She answered all my questions and was quick to send through the applications!
Lilja-Mai, thank you so much for taking the time to share this. I am really glad Helene made such a great impression, she is brilliant at what she does and it is lovely to hear she looked after you so well. Getting those applications over … More
5/5
GoogleLorraine at Robert Ellis was been AMAZING!⭐️⭐️⭐️⭐️⭐️ Due to issues out of our for control and bumps in the road over a long 10 month process, Lorraine was our constant rock throughout. She gave us reassurance, keep us updated, held our hand along an unfamiliar path, and made our dream home a reality. She has genuinely been a huge cog in changing our lives and we cannot thank her enough.
Dear Layla Wall, Thank you for your outstanding review. We are delighted to hear about your positive experience with Lorraine at Robert Ellis. Her dedicated support throughout your journey exemplifies our commitment to exceptional customer service. We understand how vital it is to have a reliable partner during such significant life changes, and we are thrilled to have been part of making your dream home a reality. Your kind words affirm our efforts and inspire continued excellence. Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleExcellent service from Robert Ellis Stapleford big thank you to Debbie Marlow for all your help selling our house .would highly recommend them to anyone wanting to sell always at the end of the phone or email ready to help with your enquiries *****
Dear Allan Brailsford, Thank you for your kind review of Robert Ellis Estate Agents & Lettings Stapleford. We are thrilled to hear about your positive experience with our team and appreciate your commendation of Debbie Marlow's exceptional service. It is our priority to ensure a seamless process for our clients, and your recommendation is invaluable to us. Your satisfaction is imperative, and we are grateful for your feedback. Robert Ellis Estate Agents & Lettings Stapleford
5/5
GoogleHelene showed us around a couple of Properties in Nottingham. She was incredibly friendly, warm and welcoming. She made the viewing experience a joy, especially as this was our first time viewing in the area. She was understanding, honest and sociable. I will look forward to seeing her again, should more properties arise.
Thank you, Sarah Joseph, for your wonderful review of your property viewing experience in Nottingham with Helene from Robert Ellis Estate Agents and Lettings, Stapleford. We're truly pleased to hear how Helene's friendly and welcoming … More
5/5
GoogleI've had nothing but wonderful service and experience with Helene. The most friendly and efficient service.
Cathy, I'm so glad to hear you had a wonderful experience with Helene! She truly is a gem, and it’s great to know her friendly and efficient service made a positive impact. Thank you for sharing your thoughts! … More
5/5
GoogleAttentive service, friendly attitude, careful guidance, smooth process 👍👍👍 Thank you Louise Jowett …
We appreciate your 5-star rating, 李秋勇. At Robert Ellis Estate Agents and Lettings, Stapleford, we are thrilled that you had a positive experience. Thank you for your trust and support. Robert Ellis Estate Agents and Lettings, Stapleford
5/5
GoogleLouise Jowett is Really Professional and gave detailed View of the property. Very helpful.
We are delighted to receive your 5-star rating, Hannan Yaqoob! Thank you for choosing Robert Ellis Estate Agents and Lettings, Stapleford. Your satisfaction is our priority, and we are thrilled to have met your expectations.
5/5
GoogleHelene was really friendly and very helpful on questions that I asked during viewings
Thank you, Nathan Boyes, for your 5-star review. We are thrilled to know you had a positive experience with Robert Ellis Estate Agents and Lettings, Stapleford. Your satisfaction is our priority, and we appreciate your support. … More
4/5
GoogleThanks to Ms Louise Jowett for the property viewing arrangement and her patience during the viewing!
Thank you, Joyce, for your kind words regarding Ms. Louise Jowett's assistance during your property viewing. We are pleased to hear that you found her patient and helpful in arranging your visit. Robert Ellis Estate Agents and Lettings, Stapleford
5/5
GoogleArranged a viewing with Eva Wright stapleford office... professional and very helpful.
Thank you, Margaret, for your positive feedback regarding your viewing arrangement with Eva at our Stapleford office. We are pleased to hear that you found her professional and helpful. Should you need any further assistance, feel free to reach out. Robert Ellis Estate Agents and Lettings, Stapleford
5/5
GoogleI was shown around 16, Talbot Drive, Stapleford today by Louise Jowett. She was friendly, knowledgeable and answered all my questions. She is a credit to the firm. Mane thanks, Jason
Really appreciate your wonderful feedback, Jason. It's great to hear that Louise Jowett provided such a friendly and knowledgeable tour for you at 16, Talbot Drive. Her dedication truly reflects our commitment to excellent service. Thank … More
5/5
GoogleI had a lovely experience with Louise Jawett today.She was very friendly and answered questions that she was able to.
Mary, thank you for taking the time to leave this review. It is good to hear that Louise made your experience a positive one and was able to address your questions in a helpful and friendly manner. We will be sure to pass your kind words on … More
5/5
GoogleLouise Jowett, thank you for showing us the house we were interested in. And for the friendly talk about the house. Regards.
Thank you, Steve, for your five-star review. We’re delighted to hear that Louise made the viewing friendly and informative. … More
5/5
GoogleMet in a timely way by Louise on two occasions. She was friendly and gave us additional information and suggestions re the house.
Jane, thank you so much for this. It's really good to hear that Louise looked after you well on both visits and that she went the extra mile with those additional suggestions about the house. That kind of helpful, knowledgeable approach is … More
5/5
GoogleHelene Sutton showed us round two nice property’s, she was lovely, very kind warm and welcoming!, I appologise for tripping over you! But you were brilliant! Massive thanks and apprication to you!
Danni, thank you so much for this! Helene will absolutely love reading this, she really does put her heart into every viewing and it sounds like she made the experience a great one. And don't worry at all about the trip, these things … More
5/5
GoogleWe viewed a house with Helene Sutton. Really nice person and answered all the questions we asked. Thank you
Thank you, Daniel. It is good to hear that your viewing with Helene went well and that she was able to address your questions clearly. We will be sure to pass your comments on to her directly. If there is anything further we can help with … More
5/5
GoogleWe met Ryan from Robert Ellis today, to view a property. He was polite, informative, and very honest in replies to our questions. A real credit to the company.
We truly appreciate your kind feedback, Veronica. It's great to hear that Ryan's politeness, informative nature, and honesty made such a positive impact during your property viewing. He indeed is a tremendous asset to our team. Thank you … More
5/5
GoogleThe woman who showed us round was very helpful and polite . Great experience .
Thank you for your positive feedback, Jess. We are pleased to hear that you found our staff helpful and polite during your property viewing. We strive to provide great experiences for our clients. Robert Ellis Estate Agents and Lettings, Stapleford
5/5
GoogleA pleasure to be shown round the property by the lovely Louise jowett. Plenty of informative advice and never felt rushed viewing the property which made the experience 5⭐️ and resulted in an offer from me . Many thanks
Thank you, John. It is good to hear that Louise provided a thorough and unhurried viewing experience, and that the level of information she offered gave you the confidence to proceed with an offer. We will pass your kind words on to her … More
5/5
GoogleLouise jowett was brilliant from start to finish. She was friendly, helpful, and quick to respond whenever I asked anything. She made the whole viewing much easier. I’d definitely recommend her to anyone looking for a great estate agent
Jake, thank you so much for this! Louise will be absolutely delighted to read your kind words, she really does put her heart into every viewing and it sounds like she made the whole process feel easy for you. I'll make sure she sees this. … More
5/5
GoogleHad several viewings with Louise, great communication, fantastic guidance and insight, really professional and helpful
Thank you for your kind words, Anthony. We're pleased to hear that Louise provided you with great communication and professional guidance during your viewings. If you need further assistance, please don't hesitate to reach out. … More
5/5
GoogleThank you Helene for the fantastic viewing today, highly recommend
We genuinely appreciate your 5-star rating, Aaron Bowen. It's fantastic to know that your experience with Robert Ellis Estate Agents and Lettings, Stapleford met your expectations. Your feedback genuinely encourages our team. Thank you for … More
5/5
GoogleRyan was really helpful with providing all info I needed and extremely welcoming!
Hello Katie Sutherland, We are delighted to receive your 5-star review for Robert Ellis Estate Agents … More
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Yes. In The Trusted Agent 2026 awards: Robert Ellis, Stapleford won Gold; Robert Ellis, Arnold won Platinum; Robert Ellis, Long Eaton won Trusted Agent.
