Trusted Agent profile · Stapleford

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Robert Ellis Stapleford reviews

★★★★★ Excellent

1,256 reviews across 1 platform

32 Derby Road, Stapleford, NG9 7AA

Robert Ellis's office in Stapleford, at 32 Derby Road, is rated 4.9 out of 5 across 1,256 reviews on 1 platform, including 1,256 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of three awards Robert Ellis won in 2026.

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4.9 / 5

1,256

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Robert Ellis, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Stapleford office, from every platform, shown as written. First names only.

5/5

Google

Brilliant from start to finish with selling my house, excellent communication from Beth from start to finish which helped keep the process stress free. I would highly recommend Robert Ellis and Beth to anybody looking to buy and sell

Chris · 22 February 2026

Agent replied · 22 August 2026

Thank you, Chris Beall, for your glowing review. We're truly pleased to hear that your experience with Robert Ellis Estate Agents and Lettings, Stapleford was brilliant from start to finish. It's wonderful to know that Beth's excellent … More

5/5

Google

I've been in contact with the team at Robert Ellis a few times recently while I've been looking for a new flat. Everyone I have interacted with has been super friendly and I feel very welcome when I contact them. I attended my first viewing …

Niall · 22 December 2025

Agent replied · 22 August 2026

Thank you, Niall Bryden, for your kind words and 5-star review. We truly appreciate your feedback about your experience with Robert Ellis Estate Agents and Lettings, Stapleford. It is wonderful to hear that Helene Sutton made your first … More

5/5

Google

Two months ago I applied to rent a property with Robert Ellis Stapleford office however I didn't get the property I initially applied for, but many thanks to Millie who offered me a much better property than the one I missed. She and the team were prompt and efficient to effect a fast move into the property. Robert Ellis Stapleford, you rock!!

Comfort · 2 March 2023

Agent replied · 25 October 2024

Dear Comfort Duncan, Thank you for your fantastic feedback. We are delighted to hear that Millie and our team were able to assist you in finding a property that exceeded your expectations. It's our goal to provide prompt and efficient service, and we're thrilled to have met your needs. Your kind words truly reinforce our commitment to excellence. We look forward to continuing to serve you in the future. Robert Ellis Estate Agents & Lettings Stapleford

4/5

Google

Louise Jowett metbus at house we viewed yesterday. She was there before us, so more than punctual. She greeted us with a smile and shiw d us round the house. …

Aaron · 22 April 2026

Agent replied · 25 May 2026

Aaron, thank you for taking the time to share this. Louise will be really pleased to hear your kind words, arriving early, knowing the property inside out and making the viewing feel relaxed is exactly what we want for everyone. Sorry this … More

5/5

Google

We have been with Robert Ellis as tenants for almost 4 years. Always wonderful, friendly service, nothing is too much trouble. Wendy West was our shining star, always really helpful and supportive. We have now completed on our first house, through Robert Ellis with Nathan Henshaw. Again the service was outstanding, communication was clear and Nathan always had time for our many questions. We would highly recommend Robert Ellis Stapleford!PositiveResponsiveness, Quality, Professionalism

Samantha · 10 December 2021

Agent replied · 9 December 2024

Dear Samantha Wolstenholme, We extend our heartfelt gratitude for your generous five-star review. It is truly rewarding to hear about your positive experiences with our team. We take great pride in providing friendly and efficient service, and it's wonderful to hear that Wendy West and Nathan Henshaw contributed to your satisfaction. Your recommendation validates our commitment to quality and professionalism. Thank you for your kind words and trust. Warm regards, Robert Ellis Estate Agents & Lettings Stapleford

5/5

Google

Had a viewing today at a property with Helene Sutton, she was extremely kind and welcoming and answered any questions we had and was happy to help us out

Chloe · 6 May 2026

Agent replied · 24 May 2026

Hi Chloe, thank you so much for taking the time to leave this! Helene is brilliant and it's great to hear she made your viewing such a positive experience. We always want people to feel comfortable and well-informed when looking around a … More

5/5

Google

Louise Jowett was very friendly, professional and made the property viewing a really positive experience ⭐️

Natalia · 13 April 2026

5/5

Google

Louise Jowett was very knowledgeable and friendly

Jo · 22 September 2025

Agent replied · 22 August 2026

Thank you, Jo Saunders, for your 5-star review for Robert Ellis Estate Agents and Lettings, Stapleford. We are genuinely pleased to know you found our service commendable. Your positive feedback motivates our team to continue providing … More

5/5

Google

Louise was very informative and helpful with our recent purchase

Matt · 22 August 2025

Agent replied · 22 August 2026

Thank you, Matt Hilliard, for your outstanding 5-star rating. We are thrilled to know your experience with Robert Ellis Estate Agents and Lettings, Stapleford was exceptional. Your support and satisfaction are greatly valued, and it … More

4/5

Google

Helen arrived promptly for our inspection and was friendly throughout. She explained everything she was doing and followed up afterwards with a couple of property issues we had.

Louise · 11 May 2026

Agent replied · 24 May 2026

Louise, thank you so much for this. Helen really does go the extra mile and it's great to hear she kept you in the loop the whole way through, not just during the inspection but following up on those property issues too. That kind of … More

5/5

Google

We was shown round a house today by Ryan, he was fantastic so helpful and kind would definitely recommend

Claire · 14 July 2026

Agent replied · 21 July 2026

Claire, thank you so much for this, it really means a lot. Ryan is brilliant at what he does and I know he genuinely cares about making the whole experience as comfortable as possible. I'll make sure he sees this, it will absolutely make … More

5/5

Google

Louise Jowett- showed us around the property in a professional manner.Left us enough time to have a good look around.

Phil · 7 July 2026

Agent replied · 7 July 2026

Phil, thank you so much for this. It is great to hear that Louise gave you the time and space to properly look around without feeling rushed, that really does make a difference when you are trying to get a feel for a property. I will make … More

5/5

Google

My wife and I had a viewing with Joe, and Millie dealt with the referencing and contract. Both were warm, friendly and efficient. I don’t work due to severe disability and have experienced blatant discrimination at other agencies, but it wasn’t treated as an issue at all by Robert Ellis. Really happy with our experience and would recommend.

Zoe · 1 June 2023

Agent replied · 25 October 2024

Dear Zoe Jackson-Newbold, Thank you for your uplifting review. We are delighted to hear that Joe and Millie provided you with a warm, friendly, and efficient experience. At Robert Ellis, we strive to provide inclusive and respectful service to all clients. Your recommendation means a great deal to us. Please don't hesitate to reach out if you need further assistance. Robert Ellis Estate Agents & Lettings Stapleford

5/5

Google

This time is a good experience for me to bought a house property in UK, Start from visited and final received the key. It took two months only!!!! Special thanks Debbie from Derby road Robert Ellis agency, She done a good job to bring me a great convenience,most of help and assistance to let it processing overall smooth!!!!!! Great!!!!

Home · 3 May 2023

Agent replied · 25 October 2024

Dear Home Jjeathk, Thank you for your generous review. We are delighted to hear about your positive experience with Robert Ellis Estate Agents & Lettings Stapleford. It's wonderful to know that Debbie provided you with exceptional service throughout your house-buying journey. Facilitating a smooth process is our priority, and your satisfaction is our greatest reward. We look forward to assisting you with any future property needs. Best regards, Robert Ellis Estate Agents & Lettings Stapleford

5/5

Google

Ryan Troth-Humphrey’s assisted us around a viewing of a property last week & did an awesome job! Spoke us through everything with great intent and thoroughly helped us with everything regarding the property. …

Emmav · 22 March 2026

Agent replied · 22 August 2026

Emmav, thank you so much for taking the time to share this! Ryan really is brilliant at what he does, and knowing he walked you through everything so thoroughly during your viewing means a lot. We will absolutely pass your kind words on to … More

5/5

Google

Property viewing with Louise Jowett. She was good and very kind.

Mahesh · 3 September 2026

Agent replied · 19 September 2026

Thank you for your kind words about Louise and your recent property viewing experience. It's great to hear that you found her to be both good and kind. We appreciate your positive feedback. … More

5/5

Google

Recently had a house visit with helene Sutton she was extremely patient why I viewed the house and very helpful with the questions and very wise on the house thank you for the excellent service

Jaden · 13 March 2026

Agent replied · 22 August 2026

Thank you, Jaden. It is good to hear that Helene provided such a thorough and patient experience during your house visit, taking the time to address your questions with sound knowledge of the property. We will be sure to pass your kind … More

4/5

Google

Ryan came to complete our 6-monthly house inspection today. He was punctual, polite, professional and explained how the house inspection was performed clearly. We've previously had a good experience with Ryan also when he was working in the repairs department where he was quick in helping us to sort out a few issues that we were having.

Joseph · 22 August 2025

Agent replied · 22 August 2026

Dear Joseph Roberts, Thank you for sharing your positive feedback regarding our services at Robert … More

5/5

Google

Cannot fault this place at all, excellent work from the whole team and especially Amy Sanderson. Having to evacuate from our ground floor flat due to the recent flooding, she worked tirelessly to help get us new accommodation for me and my family as fast as possible, cannot thank her enough

Gareth · 13 November 2023

Agent replied · 25 October 2024

Dear Gareth Ogdon, Thank you for your outstanding 5-star review. We are thrilled to hear that our team, and particularly Amy Sanderson, could support you effectively during such a challenging time. Your kind words about our service are immensely appreciated and motivate us to continue delivering exceptional service to our clients. Your acknowledgement of our efforts is greatly valued. Kind regards, Robert Ellis Estate Agents & Lettings Stapleford

5/5

Google

Friendly, professional service by Louise Jowett

Meryl · 2 October 2026

Agent replied · 3 October 2026

Thank you, Meryl! I'm so glad to hear you enjoyed the friendly and professional service from Louise. We aim to make every experience a great one, especially with houses. Come back anytime! Robert Ellis Estate Agents and Lettings, Stapleford

5/5

Google

Beth and the Robert Ellis team in Stapleford made my house selling journey so smooth. I have used Robert Ellis in the past and would highly recommend them. 😃 …

Deborah · 2 December 2024

Agent replied · 9 December 2024

Dear Deborah Blake, Thank you for your glowing 5-star review. We are thrilled to hear that Beth and our team made your house selling journey smooth. Your continued trust and recommendation are greatly appreciated. It is always our aim to provide exceptional service, and your feedback reaffirms our efforts. We look forward to assisting you with any future real estate needs. Best regards, Robert Ellis Estate Agents & Lettings Stapleford

5/5

Google

I had a really positive experience with the team throughout the sale of my house. From start to finish, everyone was professional, responsive and genuinely helpful. …

Nick · 7 May 2026

Agent replied · 25 May 2026

Nick, thank you so much for taking the time to write this. It genuinely means a lot to hear that Nathan's honesty gave you confidence from the start, and that Lorraine and Debbie came through for you, especially given how complex things … More

5/5

Google

Good propertys and knolagable staff i worked with Louise Jowett and she was excellent

Cai · 13 April 2026

5/5

Google

Thank you Ryan, Very professional.

Chantal · 22 September 2025

Agent replied · 22 August 2026

We are thrilled to receive your 5-star rating, Chantal Cleary. Your positive feedback about Robert Ellis Estate Agents and Lettings, Stapleford means a lot to us. We look forward to serving you again. Robert Ellis Estate Agents and Lettings, Stapleford

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Questions about Robert Ellis Stapleford

Has Robert Ellis won any awards?

Yes. In The Trusted Agent 2026 awards: Robert Ellis, Stapleford won Gold; Robert Ellis, Arnold won Platinum; Robert Ellis, Long Eaton won Trusted Agent.

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