Every review we hold for the Stapleford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a wonderful experience working with Robert Ellis. They were professional, efficient and responsive to all my questions and requests. Mags was especially helpful and friendly throughout the process. She went above and beyond to make sure I was satisfied with the outcome. I highly recommend Robert Ellis to anyone looking for quality service and results. Thank you Mags and Robert Ellis for your excellent work! 👏
Tamim · 3 May 2023
Agent replied · 25 October 2024
Dear Tamim Popal,
Thank you for your outstanding review. We are delighted to hear about your positive experience with Robert Ellis. It is gratifying to know that our commitment to professionalism, efficiency, and responsiveness made a significant impact. Mags will be particularly pleased to learn of your appreciation. Your high recommendation is greatly valued and motivates our team to continue delivering exceptional service.
With gratitude,
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleToday I had the opportunity to meet Helene Sutton. She showed us a house to rent. Very professional person.She was very willing and knowledgeable to answer our questions and resolve our doubts. I am very glad that I could meet you Helene …
Agata · 22 March 2026
Agent replied · 13 May 2026
Dear Agata Wrzosek,
Thank you for your splendid review. We are thrilled to hear of your positive … More
★★★★★ 5/5
GoogleLouise was professional and very helpful
Keep up the good work x
Victoria · 22 October 2025
Agent replied · 22 August 2026
How wonderful to receive a 5-star rating from you, Victoria Moon! It truly brings us joy to know you had a fantastic experience with Robert Ellis Estate Agents and Lettings, Stapleford. Your feedback encourages us to maintain the high … More
★★★★★ 5/5
GoogleLouise was very professional and welcoming when showing me around the property.
Rups · 22 October 2025
Agent replied · 22 August 2026
Thank you, Rups Saha, for your 5-star review. We truly appreciate you taking the time to rate Robert Ellis Estate Agents and Lettings, Stapleford. Your feedback is incredibly encouraging for our team. We look forward to continuing to meet … More
★★★★★ 5/5
GoogleWe had a viewing with Louise Jowett today. She was friendly, helpful and very open about the property. We weren’t rushed and she gave us lots of good advice about that property and others that may be relevant to us.
Danielle · 13 April 2026
Agent replied · 25 May 2026
Hi Danielle, thank you so much for sharing this. Louise is brilliant at what she does and it's great to hear she took the time to really talk things through with you rather than just rushing you in and out. That kind of honest, unhurried … More
★★★★★ 5/5
GoogleLouise Jowett is by far the best Accompanied Viewer I've come across. Very polite, professional and approachable!. …
Talvin · 22 August 2025
Agent replied · 22 August 2026
We are thrilled to hear your positive feedback about Louise Jowett! It is wonderful to know she provided you with such a polite, professional, and approachable experience during your viewing. Thank you for sharing your thoughts, Talvin. … More
★★★★★ 5/5
GoogleWe were shown around by Louise Jarrow. She was very helpful, she waited around to give us extra time after a traffic issue and found out extra information for us promptly.
Angela · 18 June 2026
Agent replied · 23 June 2026
Hi Angela,
I'm so glad Louise could assist you, especially after the traffic delay. She's … More
★★★★★ 5/5
GoogleHelene came and did our inspection the other day as always she was very professional but also lovely and friendly.
Carly · 1 September 2026
Agent replied · 22 August 2026
We are thrilled to receive your perfect rating, Carly Saxton. Thank you for recognizing Robert Ellis Estate Agents and Lettings, Stapleford with a 5-star review. Your support inspires us to continue providing outstanding service. … More
★★★★★ 5/5
GoogleWarm and friendly and gave me details about the property and others in the area
Claire · 3 October 2026
Agent replied · 5 October 2026
Thank you for your kind words, Claire. We're pleased to hear that you found our service warm and friendly, and that the information provided about the property and the surrounding area was helpful. If you have any further questions or need assistance, please feel free to reach out.
Robert Ellis Estate Agents and Lettings, Stapleford
★★★★★ 5/5
GoogleLovely, helpful lady from Robert Ellis. Got delayed by rude workmen and they were so understanding 2! 😊 …
Judie · 7 September 2026
Agent replied · 19 September 2026
Judie, I'm so glad to hear about your experience with our team! It's wonderful that our staff could help you during a frustrating situation. We always aim to support our customers, and it's great to know you felt that. Thank you for … More
★★★★★ 5/5
GoogleYesterday we saw Louise Jowett at a property it was a lovely viewing she was very kind and polite and gave a perfect viewing
Sophie · 5 August 2026
Agent replied · 16 August 2026
Sophie, thank you so much for this. It is lovely to hear that Louise made your viewing such a positive experience. She really does care about the people she meets, and knowing she was kind, polite and gave you a great viewing means a lot. I … More
★★★★★ 5/5
GoogleI booked a last minute viewing with Louise and she was more than happy to help, super friendly and nothing felt a silly question. would definitely recommend! Thankyou
Immie · 8 July 2026
Agent replied · 8 July 2026
Immie, thank you so much! Louise is brilliant and it is great to hear she made you feel so comfortable, especially at short notice. No question is ever a silly one and I am glad that came across. It means a lot that you would recommend us. … More
★★★★★ 5/5
GoogleAlways so helpful, Amy and Helen have gone above and beyond getting us sorted as fast as possible for what we needed and so lovely to talk to, very friendly and listen to your needs/wants and do their best to make it happen, lovely lady’s can’t recommend them enough for from letting team
Willow · 22 December 2025
Agent replied · 22 August 2026
Thank you, Willow Hands, for your glowing review of Robert Ellis Estate Agents and Lettings, Stapleford. We truly appreciate your kind words about Amy and Helen. It is wonderful to hear they went above and beyond to swiftly meet your … More
★★★★★ 5/5
GoogleVery friendly and polite, was at the property before us which is always great! Not pushy at all, enjoyable viewing! Viewed the property with Louise Jowett
Joe · 21 July 2026
Agent replied · 22 July 2026
Thank you, Joe Humphries, for your 5-star review of Robert Ellis Estate Agents and Lettings, Stapleford. We are thrilled to know that your experience with us was outstanding. Your positive feedback is highly valued and encourages our team … More
★★★★★ 5/5
GoogleHighly recommend Millie from the Stapleford branch - she has been nothing short of brilliant for us… helping us navigate the letting process in a competitive world. She has kept us up to date throughout and been nothing but helpful and professional to every email query we’ve probably bombarded her with. So appreciative of the time and effort she’s put in for us and would recommend seeking her out for support if looking to rent locally.
Katy · 8 June 2022
Agent replied · 25 October 2024
Dear Katy Hewson,
Thank you for your glowing 5-star review. We're thrilled to hear about your positive experience with Millie at our Stapleford branch. Her dedication to guiding clients through the letting process is indeed commendable, and we are proud to have her on our team. Your recommendation means a lot to us. We appreciate your kind words and look forward to assisting you further in the future.
Sincerely,
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleMy family has relocated from Hong Kong to Stapleford, UK for 2 months. With the great help of Millie from Robert Ellies, we have managed to set up a nice new home for my two kids. Although we know little about renting in UK, Millie is dedicated to help us in a professional and fair manner. It's lucky to have Millie and Robert Ellies with us to start the new page in UK.
Pang · 11 October 2022
Agent replied · 25 October 2024
Dear Pang Keith,
Thank you for your glowing review and for sharing your relocation experience. We are thrilled to hear that Millie provided you with exceptional support in establishing your new home in Stapleford. Your kind words motivate us to maintain our commitment to professionalism and fairness. We are delighted to be a part of your journey and wish your family all the best in this new chapter.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleI had a very good experience with this letting company/ agent during my recent property viewing. The process was smooth, well organised, and professional from start to finish, he explained everything in the correct manner had one issue with …
Ellie · 8 April 2026
Agent replied · 25 May 2026
Ellie, thank you so much for taking the time to write this. It's brilliant to hear that Ryan made the viewing such a positive experience for you, giving you the space to look around without any pressure is exactly how it should be done. … More
★★★★★ 5/5
GoogleHelene Sutton showed us around a property we’d been interested in for over a month, and she was fantastic. She was highly professional, answered all of our questions with ease, and made the whole viewing a great experience.
Caitlyn · 23 April 2026
Agent replied · 25 May 2026
Caitlyn, thank you so much for sharing this! Helene really is brilliant at what she does, and I'm glad she made the viewing such a great experience for you. It sounds like she handled everything exactly as she should. Hopefully the property … More
★★★★★ 5/5
GoogleRyan was very helpful and was very kind
Jade · 22 November 2025
Agent replied · 22 August 2026
Thank you, Jade Marie H, for your 5-star rating for Robert Ellis Estate Agents and Lettings, Stapleford. We truly appreciate your support and are pleased to have met your expectations. Your feedback encourages us to continue providing excellent service. Robert Ellis Estate Agents and Lettings, Stapleford
★★★★★ 5/5
GoogleWe had our visit with Ryan, I couldn’t recommend him enough! He answered all our questions, made us feel heard and comfortable! He has helped us with any problems to be dealt with straight away! He’s professional yet you can have great conversations with him, definitely feel safe which is always lovely! Thankyou Ryan! 😊 …
Annie · 22 November 2025
Agent replied · 22 August 2026
Thank you so much for sharing your wonderful experience, Annie. We truly appreciate your kind words about Ryan's professionalism and the comfort he provided during your visit. It is heartening to know that he was able to address your … More
★★★★★ 5/5
GoogleI approached Robert Ellis estate agents in September to rent my property in Eastwood. Within a week and a half my house was up for rent and had tenants move in. It was a swift and easy process. Wendy west & Millie Sutton were lovely also they was highly professional and got me through the process with ease. I would highly recommend Robert Ellis estate agents. Thankyou very much Wendy and Millie.
Daniel · 10 November 2022
Agent replied · 25 October 2024
Dear Daniel Conway,
Thank you for your glowing review. We are thrilled to hear that your experience with Robert Ellis Estate Agents & Lettings Stapleford was swift and seamless. Wendy West and Millie Sutton are indeed exemplary professionals, and we are pleased they could assist you efficiently. Your high recommendation is much appreciated and reaffirms our commitment to excellence. We look forward to serving you again in the future.
Robert Ellis Estate Agents & Lettings Stapleford
★★★★★ 5/5
GoogleThe viewing experience was fantastic. Louise talked us through everything in detail and showed us around all the property. She took her time and made the experience really good.
Anita · 27 June 2026
Agent replied · 28 June 2026
Anita, thank you so much for this. Louise really does put her heart into every viewing and it means a lot to hear she made the whole experience feel so comfortable and thorough for you. Taking the time to walk you through everything … More
★★★★★ 5/5
GoogleWe have been letting property through Robert Ellis with a family business that has had tenanted properties for over 75 years. We have recieved a superb service from all the staff to the extent that we enjoy a business relationsip second to …
Trevor · 13 March 2026
Agent replied · 25 October 2024
Dear Trevor Parr,
Thank you sincerely for your generous review. We are delighted to hear about … More
★★★★★ 5/5
GoogleFriendly professional service, good communication and a smooth process to market and sell my Mum’s house.
Thanks to Lorraine for keeping us informed and updated as the sale progressed.
Would definitely recommend to others and would use Robert Ellis again in the future should the need ever arise.
Thank you again to the Stapleford office team.
Elizabeth · 29 January 2024
Agent replied · 25 October 2024
Dear Elizabeth Lenton,
Thank you for your kind words and for awarding us a 5-star review. We are thrilled to hear that our team, particularly Lorraine, could provide a friendly and professional service for the sale of your mum’s house. Your recommendation means a lot to us, and we look forward to assisting you in the future if needed.
Robert Ellis Estate Agents & Lettings Stapleford
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