Trusted Agent profile · Stansted
★★★★★
817 reviews across 2 platforms
8 Cambridge Road, Stansted, CM24 8BZ
Part of Intercounty, see every office.
Intercounty's office in Stansted, at 8 Cambridge Road, is rated 4.7 out of 5 across 817 reviews on two platforms, including 131 Google reviews rated 4.8.
Every review we hold for the Stansted office, from every platform, shown as written. First names only.
5/5
TrustpilotDoug has been extremely helpful on the…
Doug has been extremely helpful on the lead up to our Exchange, he has kept me updated throughout and advised me when i was unsure or concerned about something. I would highly recommend Intercounty! Thanks for all your help. :) Ellie
Thank you Ellie for your 5 star review and recommending Intercounty. It is lovely to hear Doug was extremely helpful.
5/5
TrustpilotInter county have made our first time…
Inter county have made our first time experience so enjoyable helping us out with the solicitor witch could of been a nightmare,always offering us advise especially Marion Pearson Who was also in contact couldn’t have asked for more 😀Highly recommended !
Thank you for your review and recommending Intercounty.
5/5
TrustpilotVery Pleased with the service
Intercounty were great during the process of purchasing my first property. Dealing with Doug and Andrew Kidd kept everything moving in the right direction and I would recommend anybody who is considering using them in the furture.
Thank you Valentim for your Review. Its great to hear you would recommend us and you were happy with the service provided. We are very grateful to have been a part of your first house purchase. Congratulations.
5/5
TrustpilotJason Hall and his team at Intercounty…
Jason Hall and his team at Intercounty have found us the buyer we hoped for,a family who value our home and should enjoy it as much as we have done for nearly fifty years.We are very pleased with the sale.
Thank you for your review Mrs Crossland. It's lovely to hear how pleased you are with how Intercounty dealt with the sale of your home.
4/5
TrustpilotA bit of oomph
In tricky circumstances, Doug and team put the effort in to make sure that the process got done. Sometimes you need people with a bit of oomph and enthusiasm, and that’s what the Bishops Stortford team has. J and R.
Thank you for your review James. Its great to hear such positive feedback and they got the process done for you.
5/5
GoogleThank you Sarah for all your help with the sale of our house in Stansted. You regularly kept us informed of the progress and made it all run smoothly. All completed now. We would definitely recommend you. Thanks again. Angela
Thank you Angela for your review and recommending Intercounty.
5/5
TrustpilotExcellent Service Throughout
From finding us a suitable property to negotiating with the landlord, Harry S and the team at Intercounty Bishops Stortford were fantastic. Harry maintained excellent communication throughout the process, ensuring the whole experience was seamless and stress free. Thank you.
Thank you Neil for your 5 star review, it is lovely to hear Harry was excellent at communicating throughout the process and your experience was seamless and stress free.
1/5
TrustpilotPoor service but great on excuses
12 months of emails, quotes and excuses. If you fancy paying market rates on a rental that isn't market rentable, Intercounty are the Estate Agent for you!It's understandable that Covid has caused some serious delays but 12 months on and we're still asking for maintenance to fix kitchen cupboards, the front door, black mould on walls and sealant around the bath. It's only been a month asking for maintenance to reseal the bath plughole so we can have a bath without contents spilling onto the floor. We had enjoyed 5 years renting this property without any issues. The past 12 months however has been so frustrating that I've directly contacted the Landlord to see if there is a reason why there has been such a delay. Our Landlord has also been experiencing issues with Intercounty and their poor communication & property management. Sadly for her she's also paying them management fees.I'd encourage people to try another Estate Agent because Intercounty really aren't doing the job they're paid to do.
Thank you very much for the feedback and I’m sorry the service recently has not been to our normal high standards. I’m keen to look into what has happened and happy to help find a resolution - please contact me directly carolinerutherford@intercounty.co.uk Thank you.
5/5
TrustpilotEmma Clyde 5 stars
I am pleased to write this honest review about the service I have recieved from an excellent estate agent who has helped me through a purchase on my home. Emma Clyde has gone beyond all expectations showed enthusiasm, politeness , friendly, prompt in answering any questions I have had and made it an enjoyable experience. She has been helpful and is a asset to any organisation and wish her the nothing but the best in her career. Intercounty hold onto her 👍
Thank you for your 5 star review Riz! It's great to hear that Emma has gone above and beyond. Wishing you all the best in your new home.
5/5
GoogleWe've had a really positive experience of selling my mum's house in Elsenham through the Intercounty team at Stansted. Communication has been excellent throughout with good advice, especially from Peter Telford.
Dear Charles, Thank you for your review, it was a pleasure working with you in achieving a sale on mum’s home. Wishing you well for the future. Peter and the team,
5/5
TrustpilotExcellent service
Excellent service, plenty of viewings booked in the first couple of weeks. Once we found a buyer Doug Whybrow kept us fully informed and resolved one or two issues that we had.All in all an excellent service!!Chris B
Thank you for your view Chris. its great to hear Doug kept you informed up to the point of an Exchange. and was able to help out with issues along the way.
1/5
TrustpilotLiars - Stay Clear
Our offer got accepted on a property. Our solicitors carried out searches and reported back with a shocking find. 10,000 homes + major intersections were being built in & around this beautiful historical village, where the property was located. We asked the estate agents on numerous occasions about any pertinent information which could effect the property. When the estate agent was confronted (Sarah G) she was unapologetic and couldn’t care less. Her attitude was appalling and proves yet again at how 99.9% of estate agents are clueless amateurs.
Many thanks for your review, we welcome them even those that are not positive as it enables us to shape good service in the future. Very happy to look into this further for you if you would like to contact me, jamessutton@intercounty.co.uk
5/5
TrustpilotIntercounty Bishops Stortford the best by far
I have moved a few time over the past few years and have always found estate agencies difficult to work with but this has certainly changed with my recent experience with Intercounty Bishops Stortford. The 2 Harry’s and Reece who work there and the lady her gave us a 2nd viewing worked fabulously throughout the process. They are by far the best agents I have dealt with and that has been a few. Thank you for such a an easy experience... Steve and Claire
Thank you for your great feedback. It's lovely to hear you had such an easy experience and we will pass on your thanks to Reece and his team.
5/5
TrustpilotProfessional and friendly Bishops Stortford team
Intercounty were a professional and courteous agent, we also found them very knowledgeable when viewing properties. Once we purchased a property through them, Doug was very helpful in chasing updates from the chain and pushing things along!
Thank you for your review Katy and thank you for your great feedback, Congratulations on your new property.
5/5
TrustpilotRoseanna at Intercounty in Royston …
Roseanna at Intercounty in Royston could not have done more to help my 85 year old mother buy and move into her retirement flat. Roseanna was warm and friendly and very helpful, making the whole process a much happier experience.
Thank you Wendy for your review, it is lovely to hear that Roseanna provided a friendly and helpful service.
5/5
TrustpilotGreat service and fast!!
Thank you Mollie, Dan and team for making the rental process work seamlessly. You were all super friendly and got me a good tenant in no time at all.
Thank you for your 5 star review Antoni, it's great to hear such lovely comments about the Harlow team. We will certainly share your review with them.
5/5
GoogleWe made an offer on a property which Carol and James helped us with. They were professional and the communication was great. If they didn't know the answer to any of our questions they sourced the information and came back to me quickly. Thank you for your help in finding our new home for the future. I would highly recommend your services.
So pleased to hear that the team were able to help find your new home Donna. Thanks for taking the time to give us your feedback, we do appreciate it
5/5
TrustpilotPerfect service from the beginning
Perfect service from the beginning, made the whole experience of renting a property feel very organised, official and exciting. Mollie has been a wonderful help! Awesome team. Thank you very much.
Thank you for your 5 star review Noly! It's lovely to hear that your experience has been a great one. Thank you for your kind words about Mollie and the team and best wishes in your new home.
5/5
TrustpilotWe recently finally sold our house…
We recently finally sold our house after a very protracted process during a very difficult time. we have nothing but praise for the way in which Intercounty, and James Nunn in particular, dealt with even the most upsetting and unexpected events that occurred. The professionalism of the staff throughout was exemplary. Thanks also to Helen who conducted the viewings and enabled us to obtain an offer well above asking on the property in ten days. The support from the Intercounty team in progressing the sale was much appreciated.
Thank you for your review Kim, we really appreciate it and will pass on your thanks to James, Helen and the team.
5/5
TrustpilotWonderful wonderful Intercounty …
I’ve been using Intercounty @ saffron Walden for many years. Once again they have excelled themselves, especially Blake who has gone above & beyond. My property has been let out so quickly I’m still catching my breath. I cannot recommend him enough, he’s absolutely amazing.
5/5
GoogleHugely grateful to the team at Intercounty Stansted for such a positive experience during our recent house purchase. Carol, Pete, James and the team provided such a helpful, friendly and prompt service throughout that made the process as seamless as possible. Deservingly recommended.
5/5
GoogleThank you to the Team at Stansted for a very professional job you have done in selling a Probate property for my joint executor and I. You kept us informed at each step, and we appreciate the easy sale.
5/5
GoogleVery helpful, professional and accommodating throughout. Special thanks to Carol, James and Peter.
Your 5 stars are greatly appreciated
5/5
TrustpilotBrilliant Service
Brilliant service from ALL of the staff at Intercounty Bishop’s Stortford. The sales team arranged and conducted lots of viewings and found the ideal buyer. Everyone kept me updated with feedback and offers. Doug took over once we had secured a sale in a very short time. He was friendly professional and so helpful. He was always available to answer questions. I could not fault the service we received and would 100% recommend Intercounty to everyone. Well done team, you should be very proud of yourselves, you are all a credit to your company!!!
Thank you for your review Kim and thank you for recommending us. It's brilliant to hear that the Bishop's Stortford sales team provided an excellent service throughout your sale. We will share your review with the team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Intercounty's Stansted office has 817 reviews across two platforms: 131 on Google, 686 on Trustpilot (across the whole business).
Intercounty Lettings is rated 4.7 out of 5 across all 817 reviews, and 4.8 out of 5 on Google from 131 reviews.
Intercounty Lettings, 8 Cambridge Road, Stansted, CM24 8BZ.
