Intercounty Lettings Stansted reviews

★★★★★ 5/5

Trustpilot

Super service.

We recently exchanged on a property in Thaxted through Intercounty at Saffron walden. Throughout the whole, sometimes stressful process, they assisted us in a calm and professional manner. Charlotte was especially good, chasing, advising, and communicating very well from start to finish. we would definitely recommend them.Trevor and Janice Goodey

Trevor · 19 July 2021

★★★★★ 5/5

Trustpilot

So helpful in this stressful time

Helen gave very good advice helping me with the sale of my property and Doug was extremely helpful once we had sold. He was always ready to assist and couldn’t do enough. His cheerful manner made the stressful wait to exchange and completion so much easier to deal with in these weird times.

Heather · 9 October 2020

★★★★★ 5/5

Trustpilot

Great service throughout the process of...

Great service throughout the process of selling my house. Very professional from the outset and did good job of marketing our property. Viewings were very well managed with prompt and clear feedback. When a couple of things went awry during the sale (not Intercounty's fault) they were very proactive in helping us to sort everything out.

Steve · 18 September 2019

★★★★★ 1/5

Trustpilot

It’s a trap

Intercounty has been acting as a property agent and management company for the property I am renting in Hertfordshire . I would like to urge any potential tenant about the quality of property management services they provide . For almost one month and a half they cannot manage our shower to be fixed . Then house has got numerous issues including rats that have damaged our belongings as well as black mould on the windows . The company does not take any of those issues seriously and put tenants into unbearable living conditions failing to manage their contractors who are not qualified , rude and go into your house whenever they want without taking their shoes off . When you sign a rental agreement through Intercounty you are trapped - they will not help you do not take any responsibility , blame all on you and threaten you with breach of contract if you do not pay the rent even though they rent the house in i habitual dangerous condition (black mould and rats ) Stay away and refuse to sign if Intercounty is managing the property if you do not want to live with rats mould and a Broken shower for almost two months .

Elvira · 18 July 2023

★★★★★ 5/5

Trustpilot

Thanks from New Zealand!

Just completed on our house sale in the UK, assisted by the team from the Bishop's Stortford office. Special mention to Doug Whybrow for keeping us informed at all critical stages of the sales process, (which was re-assuring, as we are 12000 miles away!) - thank you! A & S E Mumford

Mr · 7 December 2020

★★★★★ 5/5

Trustpilot

Brandon was brilliant :)

Wish we could have gone with them from the off, rather than wasting time with other agents in the area....Brandan was absolutely fantastic and always helped to keep our mind at rest while we stressed and panicked! The only downside is the conveyancers they are associated with, however intercounty themselves were superb 😊

Fiona · 29 July 2020

★★★★★ 4/5

Trustpilot

Doug was fantastic

Doug was fantastic, he was the one person we were able to rely on to give us information and find out answers for us. He has such a happy cheery personality that it was a pleasure working with him and was a welcome change to our solicitors who never sounded happy to talk with us.

Lucy · 25 October 2019

★★★★★ 5/5

Trustpilot

Dedicated staffs and professional service

Right from day one, the intercounty staffs at Bishops Stortford are very dedicated and professional. I would like to thank Megan, Jake and Ellen Stone. Special thanks goes to Doug Whybrow for his excellent after sales services. I am glad that I have choosen Intercounty Estate Agent for my house sales. I would definately recommand to everyone.

Rinzin · 6 August 2018

★★★★★ 5/5

Trustpilot

Very stressful and complicated house …

Very stressful and complicated house move that's taken 7 months! Experience was made easier by both Lois and Matt who not only gave helpful advice, kept the whole chain up to date but provided a huge amount of support. We got there in the end and move on Friday and I could not have asked for better service.

Mr · 6 September 2017

★★★★★ 5/5

Google

I am very pleased to be able to write this highly positive review in support of the services received from Intercounty Stansted office. Throughout the sale process for our property they have been pro-active in communication and assumed ownership of the case, quickly answering any questions and ensuring all parties have been chased at appropriate times in order that a completion can be reached. As a special mention I was most impressed when I called a few weeks ago and spoke with James, who to that point I'd not really spoken to. He didn't know the answer immediately to my query, but said he would chase and get back to me that day. Thinking the worst I was very surprised when James called me back within the hour having done what he said he would do. Carol has also been very positive in making sure weekly updates have been delivered and again in chasing the relevant parties to ensure we could get to a suitable exchange and completion date.

Od · 22 June 2023

★★★★★ 5/5

Google

James and Peter could not have been more helpful and kind throughout the process. Peter took the time to discuss my options regarding my shared ownership property and was very helpful and patiwnt despite me buying the remaining share delaying listing the house for about 4 months. When I eventually recontacted him to get the house on the market he remembered all the details and was so efficient. I was really impressed with the service. James took over with selling the property and he really is such a helpful, nice man, who reassured me constantly throughout the process and explained every detail to me, keeping me updated after every viewing as I asked. I had an offer after 5 days on the market thanks to Intercounty’s hard work so I could not have been more grateful. I highly recommend Intercounty Stansted.

Laura · 22 June 2023

★★★★★ 5/5

Trustpilot

Brilliant service from Intercounty Old…

Brilliant service from Intercounty Old Harlow, especially Brandon o Sullivan. He was constantly pushing and chasing the chain. I was phoned and informed constantly and nothing was too much trouble. Brandon is a great communicator and seem to really care. Tbf the whole team at Old Harlow were very good! Worth every penny.

WakeUpYourPotential · 4 June 2020

★★★★★ 5/5

Trustpilot

Top Service from a Top Agency and Agent

The service provided by Intercounty, in particular Andrew Kershaw, undoubtedly added value. The valuation was accurate and the agent's knowledge and experience in the local market ensured a number of off-market viewings and a sale within 2 weeks of listing. Andrew was crucial in negotiating and communicating between all parties involved. I would happily recommend Andrew and Intercounty.

Simon · 14 June 2017

★★★★★ 5/5

Google

A big THANK YOU to Carol, Pete & James for their knowledgeable advice and professionalism throughout the selling process of our home. They made it a really smooth and positive experience.

Camilla · 22 June 2023

★★★★★ 5/5

Trustpilot

I own a property in Old Harlow which…

I own a property in Old Harlow which has recently been re-let following my tenant vacating. The agent who dealt with the whole transaction and provided an excellent service and kept me in the loop the whole time was Mollie Harrison-Stent. Thanks Mollie you were excellent !!

Paul · 7 August 2021

★★★★★ 1/5

Trustpilot

Avoid this company

Well, a star is too much for Intercounty. We rent the previous house with them on Terlings Park and we received the house in very bad condition from painting, cleaning and patio. We made a complaint to their head office in Bishop Stortford and been able to recover £150 for the cleaning as the condition was very bad but we still lost more than £380 as oven and carpet need to be done. They marked in inventory that carpet will be cleaned but they never come and never refund the money we paid for carpet cleaning. The first day we move there we found the radiator in kitchen just stay in one screw and one corner on the floor. A person called Ricci told us someone will come to fix the radiator and patio. They came to fix the radiator after 2 weeks and next day we found the radiator on the floor. Imagine if one of our kids was next to this. We stayed two weeks with the radiator on the floor again in the kitchen. So, in total after one month the radiator was fixed. We asked about patio repair and we receive an answer in writing that landlord don’t have anymore ,, thoughts’’ to fix this. When they come on the first inspection their staff seen a piece from the roof that was very dangerous and anytime can injury someone as was on top the kitchen door. After their report nobody came 9 months to remove this.

Florin · 15 May 2023

★★★★★ 5/5

Trustpilot

Great Service!

A massive thank you to Jack for helping us with the purchase of our first home! Jack was very helpful and present throughout the whole process and always happy to go the extra mile even after completion. We had constant support and updates. We would also like to thank Ellen for her time with us!

Federica · 19 December 2018

★★★★★ 5/5

Trustpilot

A pleasure buying land from this estate…

A pleasure buying land from this estate agent. Andy is a wonderful guy who gives more than 100%. Has kept me up to date every step of the way. He is friendly, polite and professional, I would not think twice on recommending him. Looking forward to using them again should the opportunity arrive.

Phil · 29 November 2019

★★★★★ 5/5

Trustpilot

So pleased we went with Intercounty

So pleased we went with Intercounty. The Dunmow team have been fantastic from beginning to end. We have been particularly impressed with their help progressing the sale through to exchange. Lois and Jenny were so diligent and patient and extremely professional yet caring. We would not hesitate in recommending this Intercounty branch to prospective vendors!!!!

Happy · 26 November 2018

★★★★★ 5/5

Google

I would recommend intercounty for a few reasons . Professionalism, trustworthy , stick to deadlines, very helpful, friendly, polite , approachable , always happy to help . In particular I would say my move start to finish was easy and not stressful , special thanks to Natascha and her team they are great.

Jamie · 23 June 2019

★★★★★ 5/5

Google

Katie was great! So kind, and helpful showing me around the place. Lovely surprise

Bailey · 31 May 2024

★★★★★ 5/5

Trustpilot

Recommended

Very good management company who I have used for many years. They have always matched up suitable tenants to my property and the Property Management staff (particularly Kat Keats) look after any ongoing issues in a friendly but also professional way. I would have no hesitation in recommending Intercounty as a management company for landlords.

Alison · 20 October 2017

★★★★★ 5/5

Google

After a long and protracted sale, I found Peter and the team were so helpful and patient, they deserve six stars! Thank you so much for all your efforts.

John · 22 June 2023

★★★★★ 5/5

Trustpilot

I recently had the experience of…letting out my property

I recently had the experience of letting out my property via intercounty. Lisa was brilliant and the communication was really good enabling a seamless and efficient rental process with tenants lined up and in place the day the property was marketed. I’d highly recommend their services

Nikki · 15 April 2021