Intercounty Lettings Stansted reviews

★★★★★ 5/5

Trustpilot

Doug Whybrow is the reason I am giving…

Doug Whybrow is the reason I am giving 5 stars, he is able to progress sales quickly by being an excellent mediator and communicator between all parties. He kept us in the loop and up to date and was quick to act when needed. A very pleasant and highly professional individual, it's just a shame the sale is complete and we won't get to work with him again anytime soon!

SelinaS · 9 May 2019

★★★★★ 5/5

Trustpilot

First class team

Our first experience with the intercounty team in Dunmow was when we were looking for a house rental as we were moving to the area. When we started Looking for a house to buy, intercounty were the first team we approached. Andrew has been fantastic helping us with our search and keeping in contact regularly throughout the process. I can’t recommend them highly enough, fab tram with excellent customer service

Customer · 23 April 2019

★★★★★ 5/5

Trustpilot

Great Team

Intercounty were the agent who sold me my new house. Transaction got stressful towards exchange, but Andrew and the team kept me well informed and helped to get it across the line. All of the team at the Great Dunmow team were professional and friendly at all times. Nothing seemed too much for them. Special mention to Andrew, Ben and Katie. Keep up the good job guys. Helen X

Helen · 7 August 2019

★★★★★ 5/5

Google

Thank you Tom and Peter for the seamless sale of my apartment. It was a great pleasure to deal with you both and I would not hesitate to recommend you to other prospective sellers in the future.

Janet · 23 January 2024

★★★★★ 5/5

Trustpilot

First class service

A tiresome and frustrating run-up to completion was managed and smoothed over by Karen and Katie at Stansted Intercounty. Feedback was provided on sometimes a twice-daily basis and they managed the entire chain and sequence of events really well, making me feel valued right up to completion.The marketing side were excellent as well; the whole team are proactive and conscientious.Have no hesitation in recommending this branch of Intercounty.

L · 11 November 2019

★★★★★ 1/5

Trustpilot

Disappointing

Disappointing, dismissive and useless. To beging with, the selling team were nice enough and very communicative. Even if there were mistakes along the way they always seemed to find means to fix it, at least until the deposit was paid. But once the money were sent, and you signed the last document for the property; if you have any issues whatsoever with the it they will not interfere. YOU have to deal with everything, there were health and safety issues with our rental and the landlord agreed to end the tenancy early because they sent someone to evaluate the flat and there were serious issues; "the property manager" said this is not up to her and she can't help with any of the issues and to contact the landlord as he is the one who manages the property...shocking!!!! What is the purpose of Intercounty then? You can go and rent directly from the landlord in this case. Also Extremely rude and absolutely USELESS ... Unprofessional! This whole time looked only at ways to not take full accountability, and again "the property manager" tried to play the fools card stating that she wasn't aware of the situation, and when it was brought to her attention that emails have been sent in every detail, once she did see that everything was documented she then ignored us and did not answer the phone or her emails, only showing that she has no idea how to handle a situation. So I don't understand how can you be a property manager when you are solely relying on the landlord to deal with this, the tenant is left to whom?the tenant is left completely unprotected. What property are you managing? Or am I to understand that your job description is only to send a checklist and that is it? Tracey Coulthard was an absolute tool or at least behaving like one in this case and completely left me appalled of her lack of interest and unprofessionalism in finding a resolution; her main concern being to find ways to dismiss us, instead of helping closing this situation. Really goes to show what good people (or the lack of them) goes to ruin one's reputation.

Ina · 3 April 2023

★★★★★ 5/5

Trustpilot

Thanks to the Intercounty team at…

Thanks to the Intercounty team at Bishops Stortford! Sold our property on the same day it listed! The team were great at keeping us and all the parties informed at all stages so special thanks to Bob & Doug for doing such a professional job and for keeping an eye on the property after we moved out. I would highly recommend Intercounty! Jesse Goscomb

J · 8 December 2020

★★★★★ 5/5

Trustpilot

Intercounty Saffron Walden Excellent.

Intercounty Saffron Walden have been handling the sale of my flat ...and i have to say the service and help from them has been outstanding, nothing has been to much trouble.Throughout the whole sale Charlotte has been on the phone giving my husband and myself updates on the proceedings every step of the way.Any queries we have had have been handled quickly and efficiently.Highly recommend using Intercounty.

Nicola · 4 December 2019

★★★★★ 5/5

Trustpilot

Service - above and beyond!!

We were very pleased with Inter County at Stanstead and, in particular, service above and beyond normal levels. We were selling from a distance so the very helpful team made this much easier than it might have been - particularly in the context of the virus. We fully recommend Peter and his colleagues - they are very friendly and look after their clients.

Mr · 1 February 2021

★★★★★ 5/5

Trustpilot

I can fully recommend Intercounty SWF…

I can fully recommend Intercounty SWF ..... Andy especially, he has been so efficient throughout the four years he has been dealing with my rental property and when it came to a tenant change his support was so valuable and very much appreciated, he really did go the extra mile in support, thanks Andy ! I will certainly continue using intercounty and can fully recommend this agency....

Ian · 22 June 2019

★★★★★ 5/5

Trustpilot

Dedicated with urgency

This is the 7th year I let Intercounty manage my property. Mollie Harrison-Stent was able to make me feel looked-after as a landlord. It was a tricky rent with unexpected challenges and tight turnaround. Mollie ensured I am well informed throughout the process and swiftly took action to overcome unexpected situations. I am grateful to her professionalism and dedication.

Jerry · 14 September 2021

★★★★★ 5/5

Trustpilot

We have been very impressed with the…

We have been very impressed with the level of professionalism, courtesy and helpfulness from the team in Saffron Walden, especially Abi, Charlotte and Lisa. Really great teamwork and a genuine pleasure to work with, nothing was too much trouble. Intercounty Saffron Walden are quite simply streets ahead of all the other agents we have worked with and we would not hesitate to recommend them. Thank you.

Neil · 31 October 2019

★★★★★ 5/5

Trustpilot

Great communication

I was buying a house marketed by Intercounty and I was very impressed with their service. House buying is notoriously stressful and Intercounty provided excellent communication throughout the course of the purchase which put us at ease as buyers. They always replied promptly to any queries and returned calls very quickly. I would definitely recommend them. Jenny Mallorie from Intercounty Dunmow was great and provided an excellent service. Thanks!

Di · 8 August 2017

★★★★★ 5/5

Google

Intercounty in Stansted Mountfitchet were first rate throughout . From the initial meeting to the sale they were so supportive, professional and friendly. The sale took time through no fault of Intercounty but they were there throughout …

Simon · 16 April 2025

★★★★★ 5/5

Trustpilot

As first time buyers

As first time buyers, Doug Whybrow was exactly what we needed. He kept us in the loop at all times, actioned our requests and queries swiftly, and often informed us of progress before our solicitor. Even at the very initial stages of buying, his colleague Meg Izoid was a pleasure to work with and incredibly helpful. Thank you for all your professionalism and guidance along the way.

Catherine · 18 October 2018

★★★★★ 4/5

Trustpilot

InterCounty at Bishops Stortford

InterCounty at Bishops Stortford provided a great service from producing the excellent brochure for the sale of my house, finding prospective buyers to view my property (Jack and James especially) explaining everything and keeping me updated as it happened.There were some hiccups today along the way but Doug was always on the end of the phone to iron things out.Thank you InterCounty at Bishops Stortford

Susan · 11 October 2019

★★★★★ 5/5

Trustpilot

Such a refreshing way to rent

Such a refreshing way to rent, Luke at the Braintree branch made everything so simple whilst making us feel confident at every stage of the process. Having a letting agent that has a really modern approach made our experience hassle free, so much so that I have time to write this on the day of our move. Thanks Luke and everyone at the Braintree branch.

Lucy · 31 August 2019

★★★★★ 5/5

Google

Intercounty where excellent from start to finish , made the whole experience of buying very easy and was confident in the staff members at Intercounty stansted , especially Tom , would highly recommend

Darren · 23 January 2024

★★★★★ 4/5

Trustpilot

Would recommend Intercounty at Old Harlow

Recently dealt with Molly Harrison-Stent at Intercounty, Old Harlow, regarding obtaining a tenant for an apartment. Molly was most helpful and everything went very smoothly. Other members of staff at this branch were also most helpful. Telephone calls are answered promptly. Appointments are easy to make and all the staff with whom I had dealings were pleasant and helpful.

Jocelyn · 10 May 2021

★★★★★ 5/5

Trustpilot

Great Service from Intercounty Bishops Stortford

This is the second time I have used Intercounty to sell a property and I wouldn't hesitate to recommend them. All their staff at the Bishops Stortford branch were extremely friendly and helpful throughout the whole process. A special thank you to Doug on the sales progression team who went above and beyond and helped keep me sane! Thank You!!

Yvonne · 10 February 2021

★★★★★ 5/5

Trustpilot

An Excellent & Professional Service

A big thank you to Intercounty Old Harlow, in particular Jason and Brandon for conducting the sale our late parents' cottage.Right from the start they were proactive, contacting potential buyers and very flexible with their accompanied viewing times.It was an emotional time for us but the sale was handled sensitively by these friendly and approachable agents. We are very impressed and can highly recommend Intercounty.

Anita · 15 May 2019

★★★★★ 5/5

Trustpilot

James was amazing

James was amazing , very professional , Nick covered on James day off, and was focused and determined , they both called me to update on days off.this has taken 6 months, and been very stressful for all, they never faltered, totally committed to getting this to exchange, went the extra mile, stayed late , progressed the chain, all involved were very impressed, would recommend to anyone

Deana · 30 November 2017

★★★★★ 5/5

Trustpilot

Kim was fantastic

We went to view some houses in Bishops Stortford and were kindly greeted by Kim. Kim had excellent knowledge of the local area, and was extremely helpful in not just showing us round the house we viewed but also regarding local amenities. Wanted to just say thank you for the lovely service and we have decided to put an offer in with Intercounty for one of their properties now!

Lily · 4 October 2025

★★★★★ 5/5

Trustpilot

Intercounty Dunmow has been quite…

Intercounty Dunmow has been quite helpful, in assisting me find a place and settling in, just to single out one lady, Rebecca who was reliable and acted promptly when help is needed, at one time i was having a challenge navigating on filling out information online she took time to assist and walk me through the process till it was done

Joyce · 17 March 2024