Every review we hold for the Stanmore office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGemma from the Oyster properties was our agent and we are both so impressed with the service that we received!
We would 100% recommend Gemma and the service that she provides. We've had such an easy ride of renting a new flat we will certainly be back to use her services again some day. She made us feel totally at ease and gave us regular updates throughout the whole process which really took the pressure off of such a stressful process.
So a big THANK YOU to you Gemma - we are so very greatful 👍🏼
Zuzie · 25 May 2019
Agent replied · 23 May 2024
Hi Zuzie, Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
★★★★★ 5/5
GoogleI have recently rented a place through Oyster Properties and have been so pleased with the entire process - start to finish. My agent, Bianca, has been brilliant with clear and honest communication, regular updates, advice with adjustments and a very empathic ear - a very welcome service in a seriously stressful market!
Thank you so much Bianca! You have completely restored my faith in helpful estate agents; we are so very happy in our new home.
Warm regards,
Radhika
Radhika · 1 May 2019
Agent replied
Hi Radhika, Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
★★★★★ 5/5
TrustpilotHad a great experience with Osyter
We were really lucky to have Manesh as our agent. He made the process a lot easier. He was kind, easy to communicate with, and consistently helpful along the way.
Hossam · 15 April 2026
Agent replied · 11 June 2026
Dear Hossam,
Thank you so much for your kind feedback!
We’re delighted to hear that Manesh made the process easier for you and that you found him kind, approachable, and helpful throughout. That’s exactly the level of service we aim to provide.
We truly appreciate your support and are always here if you need any assistance in the future.
Kind regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGemma was an absolute pleasure to work with. I was in a bit of a state due to past horror experiences with other estate agents and cannot sing her praises enough. She was extremely patient even when I called her about 7 times in one day! I am over the moon with the flat and how quickly she processed all my references and will happily recommend Oyster properties and especially Gemma to all my family and friends.
Hala · 25 May 2020
Agent replied
Dear Hala Arif,
We appreciate your positive feedback. We are very pleased to hear that our staff provided you an excellent customer service. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI have just moved in to a property with Oyster, Gemma showed me around, was very helpful in answering all my questions and is very responsive to messages to get us all set up in our new home :)
We also had a carbon monoxide scare, which we had engineers out within a few hours, this is the quickest service I have known! (All was checked and everything fine)
Would definitely recommend 👌PositiveResponsiveness
Kippy · 28 May 2021
Agent replied · 27 May 2024
Dear Kippy,
First, we hope you and your family are well and safe. Thank you for taking the time to write about your experience. It is wonderful to hear that Gemma and Oyster Team were able to provide you with the excellent experience we strive to provide all our customers. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGemma from OYSTER properties had been excellent. She was professional throughout. She went above and beyond in assisting with our house move and helping us to navigate through the hurdles that any house move entails. She listened our queries and try to resolve it asap. Thank you so much to Gemma and your team.
Rohit · 19 July 2023
Agent replied · 9 August 2023
Dear Rohit Bansal,
We built Oyster Properties to provide the best possible service to every customer who walks through our door. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleSub - Reviewing Gemma
I have been using Oyester Properties let and manage services for last 8 years and am very happy. This was the 1st instant where I worked with Gemma for letting out one of my property. She is very good in her job and was impressed.
Nita · 7 November 2023
Agent replied · 10 November 2023
Dear Nita Gaglani,
Thank you so much for taking the time to review Gemma and our property management services. We greatly appreciate your loyalty as a customer for the past 8 years.
We're delighted to hear about your positive experience working with Gemma for the first time. It's always gratifying to know that our team members leave a positive impression. Gemma's dedication and proficiency in her role are qualities we hold in high regard. We will be sure to pass on your kind words to her.
If you ever have any questions or need assistance with any of your properties in the future, please don't hesitate to reach out. We value your continued trust in Oyster Properties and look forward to serving you for many more years to come. Thank you again for your support and feedback!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleWe recently moved to our new home through Oyster Properties, and the experience was excellent. Gemma Groogan assisted us throughout the process, she was extremely helpful, always pleasant, and made everything smooth and stress-free. We truly appreciate all her support and professionalism. Highly recommended!
Sundar · 20 November 2025
Agent replied · 20 March 2026
Dear Sundar,
Thank you so much for taking the time to share your wonderful feedback!
We are absolutely delighted to hear that your move to your new home went so smoothly. Gemma will be thrilled to know that her support made such a positive difference during your move - she truly takes pride in ensuring every client has a stress-free experience. It's been our pleasure to assist you, and we wish you all the very best as you settle into your new home.
Thank you for choosing Oyster Properties and for your kind recommendation!
Warm regards,
The Oyster Properties Team
★★★★★ 5/5
GoogleI'm pleased with the services provided by my letting agent who provided swift resolution of replacement of a new boiler for my tenant. I want to mention Nandish in particular, who kept me informed throughout from the outset of finding the installer until the completion.
Rajul · 20 November 2025
Agent replied · 20 March 2026
Dear Rajul,
Thank you so much for your 5-star review!
We are delighted to hear that you are pleased with the service provided by our lettings team. It’s wonderful to know that Nandish kept you well-informed and ensured a smooth and timely resolution for your tenant’s boiler replacement.
We truly appreciate your feedback and your trust in Oyster Properties!
Warm regards,
The Oyster Properties Team
★★★★★ 5/5
GoogleOverall has been great to sort out breakdowns to your customers.
I apologose for the last request not responding to you in good time.
Acctually it was a long time I did not receive any breakdowns so I did not open my Email daily.
Since then again I did not receive any breakdown. Possible it is due to the good jobs I performed before and all are working well. Could not say something negative about you.
You are doing well.
Kind Regards,
Anton BADEA, MBA, IEng
AB Heating and Ventilation
Anton · 25 May 2017
Agent replied · 23 May 2024
Dear Anton,
Thank you very much for recommending Oyster Properties. We appreciate our collaboration and the good work you are providing.
See you soon. Best regards - Oyster Properties Team
★★★★★ 1/5
GoogleThis company is a scam. I enquired for a property in Edgware in June, 2026. They arranged viewing and on the day of viewing they called me and cancelled the viewing saying that the property was already rented. It's a joke! Did the agent not …
Khushnud · 22 July 2026
★★★★★ 5/5
GoogleGemma has made the experience of moving, which is tricky enough but also with a one year old is just that bit harder, made so much easier and smoother. Any question or concern I have I get a quick fast reply and always a fast solution. Id recommend Oyster properties to any friends or family and even more so recommend Gemma herself.
Dans · 31 August 2022
Agent replied
Dear Dans Stevenson,
Thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to assist you in creating what you were looking for. We indeed take pride in maintaining clear and detailed communication between us and our lovely clients such as yourself. If there’s anything we can do to serve you further, let us know.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
TrustpilotMehul
Mehul, was very helpful and was updating and corresponding with my solicitors on the purchase of my property, I would highly recommend
Oyster Properties.
Jay · 7 May 2026
Agent replied · 11 June 2026
Dera Jay,
Thank you very much for your kind feedback and recommendation.
We are delighted to hear that Mehul was able to support you throughout the purchase process and maintain clear communication with your solicitors. Providing a smooth and well-coordinated experience for our clients is always our priority.
Your appreciation means a lot to both Mehul and the entire Oyster Properties team. Thank you once again for placing your trust in us, and we look forward to assisting you again in the future.
Warm regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI’m very happy
Kumar is the best person on this team
Ali · 20 June 2025
Agent replied · 20 March 2026
Hi Ali,
Thank you so much for your wonderful feedback! We are delighted to hear that you are very happy with your experience and that Kumar provided you with such exceptional service. Kumar is indeed a valued member of our team, and we are delighted that he made such a positive impression. We truly appreciate you taking the time to share your thoughts, and Kumar will be so pleased to hear your kind words. Thank you for choosing us!
Best regards,
The Oyster Properties Team
★★★★★ 5/5
TrustpilotI am portfolio landlord and Oyster team…
I am portfolio landlord and Oyster team manages everything from finding tenants to managing day to day issues.
They are great bunch who are friendly, efficient and always put my interest first.
If my friends and family are ever looki g for trust worthy and honest agent i would recommend Oyster Properties.
Keep up the good work.
H · 10 July 2025
Agent replied · 27 August 2025
Hi H. Faldu,
Thank you so much for this fantastic review! As a portfolio landlord, your endorsement means a great deal to us, and we are thrilled to hear that our comprehensive management service is meeting your expectations.
We are delighted that you have found our team to be friendly, efficient, and committed to putting your interests first, from tenant sourcing through to day-to-day property management. Building that trust with our landlords, especially those with multiple properties like yourself, is something we take great pride in.
Your willingness to recommend Oyster Properties to your friends and family is the highest compliment we could receive. Word-of-mouth recommendations from satisfied clients like yourself are incredibly valuable to us, and we truly appreciate your confidence in our services.
Thank you for choosing Oyster Properties to manage your portfolio. We are committed to maintaining the high standards of service that have earned your trust, and we look forward to continuing our successful partnership.
Best regards,
The Oyster Properties Team
★★★★★ 5/5
GoogleJust let at Beaty road. It's an excellent experience with oyster properties. Mehul and Gemma both are very professional friendly. They both are responsive, proactive and kept us updated. Thank you 😊 …
Vaibhav · 20 February 2026
Agent replied · 20 March 2026
Dear Vaibhav Patel,
Thank you so much for your wonderful 5-star review! We’re delighted to hear that … More
★★★★★ 5/5
GoogleMy wife and I recently purchased a property and were extremely happy with the service Oyster provided. Manesh was an excellent agent who kept us updated with the progress frequently.
The advice and suggestions he gave were always in our best interest. The process was made stress free as Manesh did most of chasing around. He even chased our mortgage providers when they delayed the process.
Thank you very much for your help.
Chetan and Hemali
Chetan · 1 May 2019
Agent replied
Hi Chetan Depala,
Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
TrustpilotExcellent service
Highly appreciate service given by Méhul.
Excellent service, Méhul keep up the good work.
God Bless
Hita · 24 June 2026
Agent replied · 25 September 2026
Dear Hita,
Thank you so much for your kind words and heartfelt blessing.
We're delighted to hear that you had an excellent experience with Méhul. Your appreciation means a great deal to us, and we'll be sure to share your wonderful feedback with him. He'll be encouraged to know his efforts made a positive difference.
Thank you once again for your support. We truly appreciate it and wish you all the very best!
★★★★★ 5/5
GoogleAn excellent experience with Oyster Properties. The staff is very friendly and helpful. Especially Mr. Punit answered all the questions we asked him when we saw the apartment
Cornelia · 25 March 2026
Agent replied · 22 April 2026
Dear Cornelia Mircea,
Thank you so much for your kind words and 5-star review! We are elated to hear that you had an excellent experience with Oyster Properties. Our team takes great pride in being friendly and helpful, and we’re especially glad that Mr. Punit was able to assist you and answer all your questions during your visit.
We truly appreciate your feedback and look forward to helping you again in the future!
Warm regards,
Oyster Properties Team
★★★★★ 5/5
GoogleEntire process was very smooth and comforting. Thanks Jenna.
Negi · 20 June 2025
Agent replied · 20 March 2026
Hi Negi,
Thank you so much for your kind words! We are delighted to hear that the entire process smooth and comforting for you. That is exactly the type of experience we strive to provide for all our clients. We really appreciate you taking the time to share your feedback and positive comments. Thank you for choosing us!
Best regards,
The Oyster Properties Team
★★★★★ 5/5
GoogleIt was wonderful working with Oyster Properties to buy and sell my property. They are very professional and know exactly how to help.
The communication is great and i can keep going with the compliments because they deserve it - especially Irina and Dean thanks so much for the help.
S Khan
All · 24 May 2023
Agent replied · 23 May 2024
Dear All about “S M Khan” US,
Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that irina & Dean receives the recognition they deserve. Thanks again, and we hope to serve you again soon.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGemma is lovely, prompt in her answers and it was great working with her. She accommodated our needs (eg. Seeing the property twice, because I couldn't attend the 1st viewing) and was very friendly. She made the whole process of moving as stress free as it could be.
Ioana · 7 September 2023
Agent replied · 13 September 2023
Dear Ioana Goga,
Thank you for your wonderful review! We're thrilled to hear that Gemma provided you with excellent service and made your moving process as stress-free as possible. We take pride in accommodating our customers' needs, and it's great to know that Gemma's prompt and friendly assistance made a positive impact. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Your feedback is greatly appreciated!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleMy experience with Oyster properties has been absolutely fantastic! They’re friendly and very responsive and flexible. Also I must compliment Agent Zisha, she is very very very good at her job (surpassing many other agents I have met along the way). She is friendly, takes her time to explain the area and features of the house being advertised, as well as addressing any questions I have.
Claudine · 26 February 2025
Agent replied · 5 March 2025
Dear Claudine Andrew,
Thank you for your amazing feedback! We’re thrilled you had a great experience with Oyster Properties. Zisha will be delighted to hear your kind words, she’s truly dedicated to providing top-notch service. If you need any assistance in the future, we’re always here to help!
Best regards,
Oyster Properties
★★★★★ 5/5
GoogleReally nice experience so far, which is rare for agencies. I started my tenancy on the 04jul23 and the communication with the agent (Gemma)/agency has been very good. Based on my previous experiences with other agencies, Oyster has shown transparency and care for the tenants - they are very prompt in responding queries and sending info.
I’ll update if I have any issues later on, but the property I moved into was pretty well taken care off, so I believe everything will go smoothly. I’ve logged 1 issue through the property management system and the response was pretty quick.
Update:
It’s been a year and the agency is still very good in my opinion. They follow up with the tenants concerns. The renewal process was smooth and they took care of everything. Communication was good.
Alejandro · 1 August 2024
Agent replied · 9 August 2023
Dear
We’re so happy to hear you had a great experience at Oyster Properties. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
