Every review we hold for the Stanmore office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThank you Gemma so very much for showing us such a lovely property and being selective to our needs :)
You have been very responsive and patient ever since the time we showed our interest in the property and always recommended the best.
Much appreciated. Loads of respect! May you have more and more happy clients just like us! :D
I recommend Oyster Properties!PositiveResponsiveness, Quality, Professionalism, Value
Jason · 25 June 2021
Agent replied · 24 June 2024
Dear Jason,
First, we hope you and your family are well and safe. Thanks for placing your trust in us and we are happy that we are able to help. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleThanks Gemma for the smooth transaction and following up with a great service. Great work !!!!
Clarence · 7 March 2025
Agent replied · 10 March 2025
Dear Clarence Pais,
Thanks so much for your thoughtful review! We’re thrilled that Gemma was able to make the process smooth and hassle-free for you. We’ll be sure to pass along your kind words to her!
Best regards,
Oyster Properties
★★★★★ 5/5
GoogleI would like to thank Osyter properties , they have been amazing, quick and effective dealt with everything situation respectfully and professionally. I Would kind heartedly want to thank Arjun, who has made the whole process quick and smooth, his always available to take any enquiries, helpful, professional , well spoken and has the willingness to help. Thank you guys once again. Many thanksPositiveResponsiveness, Quality, Professionalism
RUPON · 14 June 2021
Agent replied · 13 June 2024
Dear Kez Choudhury
First, we hope you and your family are well and safe. Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGreat service from the team at Oyster Properties. All went smoothly. Great service and great people.
IS · 4 March 2025
Agent replied · 10 March 2025
Dear IS,
Thank you for your wonderful feedback! We’re delighted to hear that you had a smooth experience with our team. Providing great service is always our priority. If you ever need any assistance in the future, don’t hesitate to reach out!
Best regards,
Oyster Properties
★★★★★ 5/5
GoogleI will have to say that the service was very satisfying and Gemma was absolutely amazing, she was very helpful and truly professional.
She was never late to reply to my emails and she would always find a solution to any problem no matter what.
I have always thought that moving to a new place was difficult but Gemma made my life very easy and I didn’t have to worry about anything.
Ahmad · 6 June 2019
Agent replied · 4 June 2024
Hi Ahmad Al Najjar,
Thank you for taking the time to review your experience with Oyster Properties. I am very pleased to hear that our staff made the transaction a pleasant one without any headaches. We do take pride in catering to our guests' needs the best way we can. Please don't hesitate to call us if there is anything we can help you with. Looking forward to seeing you again soon.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleIf you want to be on top estate agency definitely need to work with people like Gemma in your team! Thank you Gemma for all your professional support, she was very kind and respectful with quick response to fill all the documents! Thank you Oysters Properties for your help to choose my flat and definitely recommend +10!!! Good luck and all the best!PositiveQuality, Professionalism, Value
Iulian · 11 June 2021
Agent replied · 10 June 2024
Dear Iulian Santa,
First, we hope you and your family are well and safe. It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us. Thank you for all those kind words regarding the service provided by our staff. They work very hard to make sure to provide all the best they can. Please let us know anything we can help.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleVery grateful for the support from agency and Gemma who help me a lot during the whole process which has been very smooth as well
Adrian · 22 March 2026
Agent replied · 22 April 2026
Dear Adrian Vasile Vlaisan,
Thank you so much for your kind words! We are elated to hear that you had a smooth experience throughout the process.
Gemma will be especially pleased to know that her support made such a positive difference. We truly appreciate your trust in our agency and are always here to help whenever you need us.
We look forward to assisting you again in the future!
Kind regards,
Oyster Properties Team
★★★★★ 5/5
GoogleBeing this was my first time renting I can comfortably claim that my experience with oyster properties has been successful. Through their brilliant services I found a flat which is perfect for me and my little one. My letting agent was Gemma who was professional, friendly, efficient in communication and well mannered. Gemma went above and beyond for all my needs. I will defiantly be using oyster properties again.
Cheyne · 24 May 2020
Agent replied · 23 May 2024
Hi Cheyne Hammond,
Thank you for taking the time to share your experience. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 4/5
GoogleWe had a wonderful experience with Oyster Properties. Gemma was our property agent and she gave us ample time to view the property and take decision. She cooperated well with us during the entire journey of moving into the new apartment and completion of reference checks. We are thankful to Oyster properties and would like to be in touch with them for all our future property engagements.
Tanushree · 4 November 2020
Agent replied · 23 May 2024
Dear Tanushree Halder,
It was our pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us. We're happy that you're happy, and we managed to meet your expectation. Thanks for placing your trust in us and your willingness to share. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI would like to thank Gemma and team for their help and constant support during all the ways. This is our first visit in London and very new to places. Gemma and team supported and transparent in all the communications. I would highly recommend this to anyone who is looking for letting or renting properties. We appreciate the help we received in every step of securing our new home. Thank you
Shiddesha · 26 May 2019
Agent replied
Hi Shiddesha Mydur,
Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleExcellent service from Kavya and Minal. They made the renting process quick, easy, and transparent. Professional duo and a pleasure to deal with. Five stars!!
Patel · 17 March 2026
Agent replied · 22 April 2026
Dear Patel Hetika,
Thank you so much for your fantastic 5-star review! We are elated to hear that Kavya and Minal made your renting experience quick, easy, and transparent. They will be thrilled to know their professionalism and support were so appreciated.
We truly value your kind words and recommendation, thank you for choosing Oyster Properties!
Best regards,
The Oyster Properties Team
★★★★★ 5/5
GoogleI rarely write reviews but this was probably the smoothest move I've ever made (including abroad). Gemma was an absolute star !Kept me informed throughout the entire process, and we were able to get everything signed off and keys in hand in less than a week! An incredible turn around. I would recommend Oyster to anyone. Huge shout out to Gemma! Thank you again for all of your help
Jade · 5 March 2020
Agent replied
Hi Jade Naomi Esmine,
Thank you for taking the time to share your experience. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 4/5
GoogleGemma sourced good tenants in a very short time and ensured the process was smooth for both parties. Her good communication skills and fast response to queries made the whole experience stress-free.
Jiten · 15 January 2026
Agent replied · 22 January 2026
Dear Jiten Tina,
Thank you for sharing your experience with us. We’re elated to hear that Gemma was able to source suitable tenants so quickly and make the process smooth and stress-free for everyone involved. Her clear communication and prompt responses are qualities we truly value, and your feedback means a great deal to us. We will be sure to pass on your kind words to Gemma and look forward to supporting you again in the future.
Warm regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGemma has one of the first once whom I met for property viewing. She has patiently shown and answer my questions twice. She also negotiated with landlord on few things on my behalf considering my situation which helped to finalise the place and eventual move in to the same property. Thank you for all your help Gemma and oyster guys.
Apurva · 20 March 2025
Agent replied · 21 December 2024
Dear Apurva Modi,
Thank you so much for your kind words and positive review! I’m thrilled to hear that Gemma provided you with such a helpful and supportive experience during your property search. We’re delighted that we could assist in finding the right place for you and negotiating on your behalf to meet your needs.
Your feedback means a lot to us, and I’ll be sure to share it with Gemma and the team. Wishing you all the best in your new home!
Best regards,
Oyster Properties
★★★★★ 5/5
GoogleGemma was so lovely and helpful throughout the whole process getting back to me quickly about any questions or queries I had.
Such a great service would definitely recommend to anyone to go with Oyster Properties especially with Gemma too!
Big thanks for helping me get sorted to all the Oyster Properties team!
Matt · 4 November 2022
Agent replied · 23 May 2024
Dear Matt Irish,
Thank you so much for your kind words, Matt. We really appreciate you taking the time out to share your experience with us, and we agree, Gemma is truly a gem to have on our team! We count ourselves lucky for customers like you. If there’s anything we can do to serve you further, let us know.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI have been provided best services by Oyster Properties. I have contacted many Letting agents, Oyster properties are the best. The have professional employees, especially Gemma Groogan who was prepared to help me at every step. I really liked her skills. She was very polite and friendly. I did not have any problem at all. I moved in to the property with my family smoothly and very happy with the property.
Muhammad · 25 May 2018
Agent replied · 23 May 2024
Dear Muhammad,
We are incredibly grateful that you took the time out to leave us this positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. We are very pleased to hear that our staff provided you an excellent customer service. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleWonderful service from oyster properties in Stanmore. We were always kept up to date with every information. Gemma was helping us out with our house search and she was very responsive at all times and always reverted back as soon as I would call her or email. Wonderful agency. Thanks Gemma for helping us with our house search!PositiveResponsiveness, Professionalism
Nidhi · 29 January 2022
Agent replied · 2 June 2024
Dear Nidhi Malhotra
First, we hope you're well and safe. We really appreciate the time you took to write such a detailed review about our services. Gemma will be glad to know your high praise. Please let us know anything we can help in the future.
Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleGemma from Oyster Properties was fantastic in helping me find a rental apartment in Colindale. Her responsiveness was impressive, she always got back to me quickly and answered all my questions thoroughly. Her professionalism and knowledge of the rental market made me feel confident throughout the process. I'm very pleased with my new apartment and grateful for Gemma's assistance.
Shinju · 9 March 2025
Agent replied · 10 March 2025
Dear Shinju Velayudhan,
Thank you for your wonderful review! We’re so happy to hear that Gemma was able to make your rental search in Colindale a smooth and stress-free experience. Her dedication and quick responses truly set her apart, and we’re delighted that you felt confident throughout the process.
It’s fantastic to know that you’re pleased with your new apartment! Wishing you happiness and great memories in your new home. If you ever need anything, we’re always here to help!
Best regards,
Oyster Properties
★★★★★ 5/5
GoogleUsed their service... Believe me they have amazing response and specially Gemma grogan. She worked for me even while she is having new year celebration and in the last week of the year when most of the London is busy with there life enjoying fully. Thank you so much Gemma
Harshitkumar · 28 January 2023
Agent replied
Dear
It is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at Oyster Properties. We sincerely thank you for taking the time to share your thoughts with us. Please let us know anything we can help in the future.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI have recently rented out a property through Oyster properties. Special Thanks to Gemma who helped me to rent the property without any hassles. She quickly responded to my queries and the service level was excellent. I would definitely recommend Oyster properties.
Vimal · 12 September 2023
Agent replied · 19 September 2023
Dear Vimal R,
Thank you for choosing Oyster Properties and for your kind words about Gemma! We're delighted to hear that she provided you with excellent service and helped you rent the property smoothly. We greatly appreciate your recommendation, and if you ever need assistance in the future or have any more questions, please feel free to reach out. Your satisfaction is our priority, and we're here to help!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleBought a property from Oyster and rented with Oyster too!
Very competitive fees and very personalised services.
Gemma was very helpful, always updated on the progress and also gave advise where possible.
Very happy with the services and would definately come back to Oyster in future.
Sanjay · 24 May 2023
Agent replied · 23 May 2024
Dear Sanjay Asani,
We’re so happy to hear you had a great experience at . Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleI have recently rented out a property through Oyster properties. Special Thanks to Gemma who helped me to rent the property without any hassles. She quickly responded to my queries and the service level was excellent. I would definitely recommend Oyster properties.
Vimal · 7 September 2023
Agent replied · 13 September 2023
Dear Vimal R,
Thank you for choosing Oyster Properties and for your kind words about Gemma! We're delighted to hear that she provided you with excellent service and helped you rent the property smoothly. We greatly appreciate your recommendation, and if you ever need assistance in the future or have any more questions, please feel free to reach out. Your satisfaction is our priority, and we're here to help!
Best Regards,
Oyster Properties Team
★★★★★ 5/5
GoogleHighly recommended for property rentals and property purchase.
We have been renting through Oyster properties for many years. The team is always very professional .
Nick is great problem solver ! He takes the time to understand the issue for tenants and works with the landlord to find optimum solutions.
I appreciated their customer service, the expertise and trying to make the tenants stay comfortable .
Pranav · 30 April 2020
Agent replied
Hi Pranav Kapadia,
Thank you for taking the time to share your experience and leaving us a positive review. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you!
Best Regards,
Oyster Properties Team
★★★★★ 4/5
GoogleGemma was very helpful, PATIENT and very professional throughout the whole process of me renting the property. She was very kind and sweet and even now if we need anything she’ll help us as much as she can. The only negative thing I have to say is the unfortunate opportunity we did not have to meet her because she sounds lovely.PositiveProfessionalism
Grace · 20 July 2021
Agent replied
Dear Grace Benicio,
First, we hope you and your family are well and safe!
Thank you for taking the time to share your experience. We are glad that you are satisfied with our service. We are very pleased to hear that our staff provided you an excellent customer service. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with.
Thank you!
Best Regards,
Oyster Properties Team
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