Trusted Agent profile · Stanmore
Verified
★★★★★
1,224 reviews across 4 platforms
845 Honeypot Lane, Stanmore, HA7 1AR
Part of Oyster Properties, see every office.
Oyster Properties's office in Stanmore, at 845 Honeypot Lane, is rated 4.4 out of 5 across 1,224 reviews on four platforms, including 1,010 Google reviews rated 4.5. It won Platinum in The Trusted Agent 2026 awards, one of two awards Oyster Properties won in 2026.
1,010
Reviews on Google
This office
113
Reviews on Facebook
Business-wide
1
Reviews on The Trusted Agent
This office
100
Reviews on Trustpilot
Business-wide
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Oyster Properties is a real estate agency in London, United Kingdom. Founded in 2006, Oyster Properties started out as an estate agency with specialization in residential property sales, lettings and property management. Presently, it operates through two offices, the Head Office is located in Stanmore and the other office is in Arnos Grove. Based as an estate agency in Stanmore and Arnos Grove, Oyster Properties covers all of North and North West London. We aim to deliver a wide range of services with a high standard of excellence. We are an independently owned estate agency network that have successfully been selling and letting all types of property across the borough and beyond. We provide personalised service to our clients whilst making use of the latest technology and marketing methods. We believe owning a property should be stress free and work hard to ensure our landlords can sit back and enjoy a steady return from their property whilst we take care of all the compliance and rental headaches in a cost effective and transparent way. We have been independently recognised by the Best Estate Agent guide to be in the top 5% of all Lettings agents in the UK and are proud of the feedback we receive and our consistent high reviews from our clients on both Google and Facebook.
The Trusted Agent 2026 results for Oyster Properties, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Stanmore office, from every platform, shown as written. First names only.
1/5
GoogleI was not at all satisfied with this agency, I saw a house yesterday I was the first person to see it I immediately wanted to take it to settle with a down payment with everything and after many hours of waiting I get an email from their boss that he chose another family and what do you think who gave the first email is not important, totally disappointed!!!!🤬🤬🤬
5/5
GoogleOyster Properties was incredibly helpful in finding a rental property, and the staff patiently guided us through the process as international tenants. I’m incredibly grateful for my experience and I have recommended them to friends and family!
Dear Meghan White, Happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day! Please let us know anything we can help in the future. Best Regards, Oyster Properties Team
5/5
GoogleThank you Gemma You're the best
Hi Glodeanu Nicusor, Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleGreat experience with them and especially with Gemma Groogan. Very kind and helpful person. Highly recommend working with her! Great communication,answering even on their days off! Thank you again for your services and communication!
Dear Alexis Bocea, We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Please don't hesitate to call us if there is anything we can help you with. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleI would like to thank Oyster but extend my gratitude to Gemma for helping us find and move in to a place we call “Home”
Dear Marius Stefan, Thank you for your kind words and your gratitude. We're thrilled that Gemma played a key role in helping you find a place to call "Home." Your satisfaction is our top priority, and we're here to assist you at every step of the way. Please don't hesitate to reach out. We're here to help and provide the best service possible! Best Regards, Oyster Properties Team
5/5
FacebookWe found the company very helpful during our successful relocation to London. In particular the Honeypot Lane, Stanmore Branch. Led by Gemma; the letting Manager whose can-do attitude and warm demeanor put my family at ease through-out the process. Especially as we were so new to many of the UK practices. Thanks Oyster !
Hi Morgan De Selva, Thank you for taking the time to share your experience. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleGreat estate agents. Personalised service, great attention to detail and always put my needs first. Nick and Gemma have been with me through each of the steps in getting our flat rented out! I can not recommend them enough, especially in light of some of the other agents out there in the market
Hi Devarshi Ray, Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleGemma at Oyster Properties has provided an excellent service throughout the renting process. She has gone above and beyond to make sure we can rent the property we wanted as quickly as possible. I would highly recommend their servicesPositiveQuality, Professionalism
Dear Florin Pitu, Hope all is well. Thank you for taking the time to review your experience with Oyster Properties. We're so glad to hear that our staff were able to make your experience with us a memorable one . We will pass on your compliments about Gemma to the Oyster Properties Team. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
5/5
FacebookAfter disappointment with one of the biggest national real estate brands Manesh and Oyster properties were great. Manesh was with me every step of the way, finding a buyer in a tough market and helping to push the sale through.
5/5
GoogleI would to thank to Gemma for her kind help and support and making our move so smooth.
5/5
GoogleVery good service ..thank you Bianca
Dear Antonio, We appreciate your positive feedback. We are very pleased to hear that our staff provided you an excellent customer service. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again. Best Regards, Oyster Properties Team
5/5
GoogleGemma at Oyster properties was very helpful with the process of renting a property. She provided excellent services to find the property suitable for us. Made the process of renting hassle free. Would definitely recommend Oyster Properties.PositiveResponsiveness, Professionalism, Value
Dear Jaineel P, First, we hope you and your family are well and safe. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Please let us know anything we can help in the future. Best Regards, Oyster Properties Team
5/5
GoogleI have rented out properties with Oyster Properties for many years I will honestly say that they are one of the most professional estate agents and have a wonderful team I have also sold houses with them I cannot fault them in any way Mary Murphy
Dear Mary Murphy, First, hope all is well with you and your family. Thank you for sharing your experience with us. We are glad that you appreciate all our efforts and service. Its our pride to always provide the best in every way possible. Please let us know anything we can help. Again, thank you. Best Regards, Oyster Properties Team
5/5
GoogleI had a great experience with Gemma during my property search. She was always very friendly, patient and understanding. Highly recommend her!
Dear Rima Doshi, Thank you for sharing your positive experience with Gemma during your property search. We're delighted to hear that she was friendly, patient, and understanding, and we appreciate your recommendation. Providing excellent service is our goal, and we're here to assist you whenever you need us. Please let us know anything we can help. Again, thank you. Best Regards, Oyster Properties Team
1/5
GoogleWaste of time , wrong information, cancellation of appointment then saying last moment property was booked ,non sense I don't advice to register with them .
Dear Rahma Trabelsi, We sincerely apologize for the inconvenience caused by the cancellation of your appointment. Unfortunately, we had a last-minute situation where the property was booked and deposit was received, which was beyond our control. We understand how frustrating this must have been, and we deeply regret any disruption to your plans. Your feedback is important to us, and we will take steps to ensure better scheduling and communication in the future. If you'd like to reschedule or have any further questions, please reach out to us, and we'll do our best to accommodate you. Thank you for bringing this to our attention. Best Regards, Oyster Properties Team
5/5
GoogleThe agency was very friendly and understanding,specially Gemma and Bianca for their knowledge to help me to get the flat that i wanted.Very speacial Thanks to all the stuff working at Oyster Properties. Have a wonderful day, and would definitely recommend for other people whos looking for houseor flat. Alexandra and Jessy
Hi marta smolec, Thank you for leaving us such a wonderful review. We are glad that we managed to meet your expectations. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleI have been a client of Oyster Properties since 2010, and have been extremely happy with the service and advice provided. All the staff are very friendly and professional. I have always recommended Oyster Properties to anyone looking for a good lettings and sales agent.
Dear Samir Shah, First, we hope you and your family are well and safe. We are extremely happy with your recommendation and how you appreciate our service. Thank you for being one of our loyal client. Please don't hesitate to call us if there is anything we can help you with. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleDear Priyen, Thank you for taking the time to leave us such a positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you! Best Regards, Oyster Properties Team
Dear Priyen, Thank you for taking the time to leave us such a positive review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you! Best Regards, Oyster Properties Team
5/5
GoogleIt was a very easy and convenient experience to Rent the House via Oyster Properties. Gemma the estate agent was very kind and very helpful right from the viewing of the Property till we moved and settled into the Property.
Dear Ashish, Hope all is well. We appreciate your time writing us a very detailed review about our service. We are glad that you appreciate all our efforts with helping you letting your property. In addition to that, thank you for your commendation to Gemma and the whole Oyster Properties team. They worked hard to always provide the best customer service. Please let us know anything we can help you in the future. Best Regards, Oyster Properties Team
5/5
GoogleOyester Properties is one of the best agent I have come across.. They are very professional and I strongly recommend them if you want to rent.. Gemma helped me throughout till I got moved into the property.. 👍🏻 …
Dear Roque Fernandes, Hope all is well. Thank you for leaving us a wonderful review about our service. We are glad that all our efforts paid off. Please let us know anything we can help in the future. Best Regards, Oyster Properties Team
5/5
GoogleI had a great experience with Gemma during my property search. She was always very friendly, patient and understanding. Highly recommend her!
Dear Rima Doshi, Thank you for sharing your positive experience with Gemma during your property search. We're delighted to hear that she was friendly, patient, and understanding, and we appreciate your recommendation. Providing excellent service is our goal, and we're here to assist you whenever you need us. Please let us know anything we can help. Again, thank you. Best Regards, Oyster Properties Team
5/5
GoogleI have used the Rental Management Services of Oyster Properties for a number of years now and cannot recommend them highly enough. They are very professional and friendly and always strive to provide excellent customer service. I have been very happy with them and have no hesitation in recommending them to anyone.
Dear Mehul, We appreciate your positive feedback. We are very pleased to hear that our staff provided you an excellent customer service. We appreciate your loyalty and trust with us. Please don't hesitate to call us if there is anything we can help you with. Thank you and we look forward to serving you again. Best Regards, Oyster Properties Team
5/5
GoogleHi I am very happy of the decision taken to collaborate with Oyster Properties, and in this feedback I want to say that you are a serious agency and you gives a reliable services. A wonderful service received by Tina Gabriela and the rest of the team. Thank you OYSTER PROPERTIES !
Dear Bodgan, Thank you for leaving us such a wonderful review. Our company values put customer satisfaction as top priority and we are committed to our customers. Please don't hesitate to call us if there is anything we can help you with. Thank you, once again, for your kind words. Best Regards, Oyster Properties Team
5/5
GoogleI had fabulous experience so far dealing with Oyster. In particular we were interacting with Gemma and Bianca and must sat that both are very prompt and very professional. They answered all our questions and queries on time and with precise detail. I have no hesitation in recommending Oysyer to others. Thanks.
Dear Dinesh, Thank you for taking the time to share your experience. We are glad that you are satisfied with your stay, Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Please don't hesitate to call us if there is anything we can help you with. We look forward to serving you again. Thank you! Best Regards, Oyster Properties Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Oyster Properties, Stanmore won Platinum; Oyster Properties, Arnos Grove won Platinum.
Tell us what you need and we'll pass your enquiry to Oyster Properties Stanmore and up to three other top-rated agents near Stanmore.
