Boxall Brown & Jones Derby reviews in Stanier Way

★★★★★ 5/5

Google

We have used BBJ Lettings for eight years and in all that time have never had a issue with their service. They have always taken full control of all property and tenant problems and dealt with them in a professional and timely manner. Our communication with all BBJ staff has always been a pleasure. A No. 1 service.

Gerry · 28 May 2021

★★★★★ 5/5

Google

We’ve been providing electrical services to the lettings department of Boxall Brown & Jones for several years now and built a strong relationship based on trust. I have found them to be straight forward, always professional and attentive to their tenants needs. I have also engaged their services on personal property requirements and wouldn’t go anywhere else.

Kelly-ann · 6 July 2021

★★★★★ 4/5

Google

Throughout the virus pandemic, Tracey D and her team worked hard, they are professional and dedicated themselves to secure the sale of my property. Communication was consistent with my buyers and solicitors, in addition to problem solving any issues that came up. The team is empathetic are customer focused and discreet - definitely recommendPositiveResponsiveness, Quality, Professionalism

Sarah · 25 August 2021

★★★★★ 5/5

Google

Having recently used the services on offer at Boxall, Brown and Jones, I have been hugely impressed by the efficiency, professionalism and dedication on display. I would fully recommend this Estate Agent to anyone interested in the property market in any capacity (tenant, Landlord, buyer or seller); Anthony, Louise and the wider team were absolutely first class.

Adam · 28 May 2021

★★★★★ 5/5

Google

Absolutely fantastic service with this estate agent. I highly recommend them for lettings.

Jordan · 1 December 2024

★★★★★ 5/5

Google

Excellent service from everyone at BBJ. Tracey Davis does an great job keeping everyone updated and working through any sticking points calmly and professionally. Friendly, helpful local agents with sensible fees and a co-operative attitude.

N · 23 August 2023

★★★★★ 5/5

Google

Katie at Boxall has been an incredible support to my partner and I. From viewing to renting she has been an absolute asset and great port of contact keeping us well informed throughout the entire process.

Christian · 30 June 2023

★★★★★ 5/5

Google

Excellent company to deal with, professional, reliable & straightforward. I have used BBJ on several occasions over the years, sales, surveys & lettings & always had a positive experience. From the office based staff to the valuers & negotiators, first class all round. My go-to agent for Derbyshire!PositiveResponsiveness, Professionalism

Paul · 25 August 2021

★★★★★ 5/5

Google

Purchased a few BTL from Anthony Lomas. Fantastic chap and team. Even used the rental department to rent them out for me - impressed by their level of professionalism. 5*

Guy · 23 August 2023

★★★★★ 5/5

Google

Excellent service from start to finish - can't fault them. As a new landlord - accidental, rather than buy to let - BBJ led me through the process & did everything they said they'd do. If you're in the same boat, I'd recommend them without hesitation.

Richard · 25 August 2021

★★★★★ 5/5

Google

Excellent service from start to finish - can't fault them. As a new landlord - accidental, rather than buy to let - BBJ led me through the process & did everything they said they'd do. If you're in the same boat, I'd recommend them without hesitation.

Gary · 6 July 2021

★★★★★ 1/5

Google

AVOID AT ALL COST Once a Holding deposit is paid no-one will be calling you to give updates unless you continue chasing them and sometimes they won’t even return calls when they say they will. After 3 weeks of chasing for my referencing nothing good came out of it and I lost £98 of holding deposit since I wasn’t given the property. UPDATE: So after leaving my review the Boxall Brown and Jones Agents are now trying to reach me after 2 good weeks of no communication or update from them to discuss about the property. This I consider to be very unprofessional. My advice to anyone who wants to apply with them is to be prepared to lose money and think twice before you apply with them.

Uni · 28 May 2020

★★★★★ 1/5

Google

Would not recommend this agency to other landlords. Boxall Brown and Jones are OK for arranging contracts, deposits and payments but there is very little customer service after that! Got a lot of complaints form tenants. Tried to give feedback to management but they didn't want to know about it.

Steve · 29 May 2018

★★★★★ 5/5

Google

Speaking from my experience, they offered very good services in terms of property management and whatever I required. I am a current tenant and I am very pleased with their services. *Edit after more than a year with them: What I can say is that whenever I had a problem they were very responsive, usually getting it fixed in a couple of days. Even when they had to replace the old oven in my flat with a new one it took them only three days. I am very pleased with their services. Coming from previous experiences with bad agencies that only cared about the landlord and taking my money I can say that BBJ is interested in providing top quality services for both parties.

Calin · 29 May 2019

★★★★★ 5/5

Google

I highly recommend this letting and estate agency. As landlords my brother and I rented a property with BBJ for two years. The service we received was second to none. We had regular detailed reports on the state of the property and had prompt support with any problems that occurred. When we sold the property through BBJ we received the same informative and helpful support. Having had experience with other agencies in other parts of the country I can say without hesitation BBJ's service was the best.

Angela · 29 May 2017

★★★★★ 5/5

Google

I have used BBJs services in selling and managing/letting property. The service I have received has always been excellent with a diligent and friendly approach at all times from all involved. Thank you all!PositiveResponsiveness, Quality, Professionalism, Value

Paul · 25 August 2021

★★★★★ 5/5

Google

fantastic and professional service. Anthony came to value our house and later showed us round another property. Really professional at all times, very helpful advice, knowledgeable, and never pushy. A real credit to Boxall Brown and his profession.

David · 28 May 2021

★★★★★ 5/5

Google

Housebuyer Survey recently conducted by Rob Jones, highly recommended, brilliant and personal service received by very knowledgeable Rob,money well spent, would not hesitate to use again!PositiveResponsiveness, Quality, Professionalism, Value

Lily · 25 August 2022

★★★★★ 5/5

Google

Boxall brown and jones have been amazing from application to moving in, you know you can rely on them if you need anything

Dani · 29 March 2023

★★★★★ 5/5

Google

BB&J are a fantastic company for all your property needs. Both the sales and lettings team are friendly, proactive and efficient. I would highly recommend them to anyone I know!

Amey · 6 July 2022

★★★★★ 5/5

Google

I have been a landlord with these guys for over 10yrs and never had any issues. Always find me a tenant within a speedy time and have always been great to deal with. Would highly recommend.

Matt · 28 May 2021

★★★★★ 5/5

Google

Excellent property agents. I have had professional dealings with this company for a large number of years and found them always to be a highly efficient, friendly and professional organisation to work with.

James · 28 May 2021

★★★★★ 5/5

Google

I have purchased, sold and rented houses through Boxall Brown & Jones and have always found them very professional and accommodating. Always there to offer excellent advice based on years of experience.

Cycling · 6 July 2021

★★★★★ 5/5

Google

Bought our house through Boxall Brown Derby last week. Angela Delaney helped with a very stressful time. We will recommend this estate agent.PositiveProfessionalism

Karen · 25 August 2022