Every review we hold for the Stanier Way office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleThat’s so crazy just wast my time bad service
Khasraw · 28 October 2023
Agent replied · 27 November 2023
We have checked our systems and can see that you have never viewed any properties though our company and/or ever engaged with us in any way.
Writing such a scathing review of a business you know nothing about is completely unacceptable and this infringement has been reported to Google.
★★★★★ 1/5
GoogleAppalling service, never showed up to a viewing and responded by creating false stories. Wasted time and fuel DO NOT USE!NegativeResponsiveness, Professionalism
William · 25 August 2022
Agent replied · 28 May 2023
Dear Mr Perry,
Thank you for speaking with me this morning.
I can only apologise for this rare occurence.
Kind regards
Anthony Lomas
★★★★★ 5/5
GoogleExcellent service throughout the sale of my property from start to finish. Continuously updated in a timely manner by a very professional and patient team. I would definitely reccomend.PositiveQuality
Macken · 25 August 2021
Agent replied · 28 May 2023
Thank you so much for your kind words. It is great to get such positive feedback. We look forward to working with you again. Chris Birds - Partner
★★★★★ 5/5
GoogleBoxall Brown and Jones have provided a service above and beyond what they needed to do to complete the sale of our house. They have been excellent.PositiveProfessionalism
Neil · 25 August 2021
Agent replied · 28 May 2023
Dear Neil, thank you for your positive review of our company. We are pleased to have been able to assist you in this matter. Best regards, Anthony Lomas
★★★★★ 5/5
GoogleChris and his sales team worked diligently to sell my mother in laws shared ownership flat... not an easy sale but they achieved a great result.PositiveResponsiveness, Professionalism
Paul · 25 August 2021
Agent replied · 28 May 2023
Thanks Paul for your kind words. We enjoyed working with you. With best wishes for the future. Anthony Lomas
★★★★★ 1/5
GoogleNot a good agency. Slow to no response at all from issues. They book appointments they don't keep and don't tell you. They try every trick in the book to try and take as much of your deposit from you as they think they can get away with and then have the nerve to plead ignorance after. Professional cowboys. You have been warned.
Billy · 28 May 2020
★★★★★ 5/5
GoogleBBJ Lettings have always been Professional, Reliable and extremely helpful when Marketing our Properties. I wouldn't hesitate in recommending then to prospective Landlords.PositiveQuality, Professionalism
Matt · 25 August 2021
Agent replied · 6 July 2023
Thanks so much for the positive message. We really appreciate your feedback. Chris Birds - Partner
★★★★★ 5/5
GoogleReally happy with the service I have received from BBJ. Louise and Cameron have been very helpful, efficient and professional at all times. Thank you.
Kelly · 28 May 2021
Agent replied · 28 May 2023
Hi. That’s great to hear. Thanks for taking the time to review us. Chris Birds
★★★★★ 5/5
GoogleA first class service from a professional and responsive team. Any issues dealt with promptly and appropriately. Fully recommend.PositiveResponsiveness, Quality, Professionalism, Value
John · 25 August 2021
Agent replied · 28 May 2023
Dear John, thank you for your five star review of our company, we are thrilled to read your positive comments. Best regards, Anthony Lomas
★★★★★ 5/5
GoogleHad a wonderful experience using Boxall Brown and Jones from start to finish they were on target all the way through.PositiveProfessionalism
Ruth · 25 August 2021
Agent replied · 28 May 2023
Thank you so much for your brilliant review of our Company. It is great to hear that we have met with your expectations and wish you well for the future. Chris Birds - Partner
★★★★★ 5/5
GoogleSuch an amazing company. So friendly and super helpful. Easy to contact. Would highly recommend.
Emma · 28 May 2022
Agent replied · 28 May 2023
Hi Emma, thank you so much for your five-star review! We really appreciate it and we are so glad we could help you. All the best, Amey - Digital Communications and Marketing Co-Ordinator.
★★★★★ 5/5
GoogleHad a great experience of using BB&J for my house sale in Allestree. Very proactive and found me a buyer almost immediately without having to advertise.
Daniel · 7 July 2019
Agent replied · 28 May 2023
Thanks Dan, great to hear you were pleased and we hope to help you again one day.
★★★★★ 5/5
GoogleThe staff at "Boxall Brown and Jones" were highly professional caring and determined to sell our property.PositiveProfessionalism
Peter · 25 August 2021
Agent replied · 28 May 2023
Dear Peter, Thank you for your five star review of our company, we are delighted to read your comments. Kind regards, Chris Birds
★★★★★ 5/5
GoogleThey are looking after the new flat. The staff are lovely
Frances · 28 May 2022
Agent replied · 28 May 2023
Hi Frances, thank you for taking the time to leave us a review. We are delighted to have helped you with your property and wish you all the best for the future. Kind regards, Amey.
★★★★★ 5/5
GoogleI've used these agents a couple of times. Very professional and excellent knowledge of local market.
Geoff · 28 May 2021
Agent replied · 28 May 2023
Dear Geoff, Thank you for your kind comments and for your loyalty. We hope to work with you again. Kind regards, Anthony Lomas
★★★★★ 5/5
GoogleBoxhall Brown & Jones offer a professional but friendly service at a competitive price.PositiveProfessionalism
Sam · 25 August 2021
Agent replied · 28 May 2023
Dear Sam, thank you for your five star review of our estate agency. We are pleased to read your positive comments. Best wishes, Anthony Lomas
★★★★★ 5/5
GoogleVery professional service
Iwona · 28 May 2022
Agent replied · 28 May 2023
Dear Iwona, Thank you so much for your five star review and positive comments about our business. It is much appreciated. Kind regards, Anthony Lomas
★★★★★ 5/5
GoogleExtremely efficient and helpful team. Would highly recommend them.
Steph · 28 May 2021
Agent replied · 28 May 2023
Hi Steph, Thank you for your review and comments, they are much appreciated. Best wishes, Anthony Lomas
★★★★★ 5/5
GoogleProfessional, Quality Agents with great local knowledge.
Paul · 28 May 2021
Agent replied · 28 May 2023
Hi Paul, thank you for your comments, much appreciated! Best regards, Chris Birds
★★★★★ 1/5
GoogleYea they just play games with people feelings. Even i paid the holding deposite still they let me down please dont waist ur money and time. Rubbish service and people.
Soha123 · 28 May 2020
★★★★★ 5/5
GoogleRented a property for over two years. Communication was fantastic and staff were keen to help out with any queries or problems. Fantastic letting agent.
Chris · 29 May 2017
★★★★★ 5/5
GoogleBeen renting with BBJ for about a year now. No complaints whatsoever, responsive and helpful.
Adam · 28 May 2021
★★★★★ 5/5
GoogleGreat communication, advice and assistance with all elements of renting. Great all round.PositiveQuality, Professionalism
Karl · 25 August 2020
★★★★★ 5/5
GoogleGreat bunch of people. Very professional and efficient. The service we received was excellent. I would definitely recommend these guys.
Leanne · 30 May 2013
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.