Seymours Prestige Homes Staines reviews

★★★★★ 5/5

Google

A big thank you to Alan and Gary who massively helped us sell our property was quite a turblent journey with ongoing issues with our buyer solicitors but we got there in the end. Thank you for being patient and empowering to see this through. Alex and Emily

Emily · 9 January 2025

★★★★★ 5/5

Google

I had the pleasure of working with Reece Mitchell from Seymours during my first time home buyer journey. Reece was incredibly informative and supportive throughout the entire process. Even though i ultimately didn’t purchase through him as I moved to area he didn’t cover, he made the whole experience significantly better and easier. A real light in an otherwise frustrating and tumultuous process. Before meeting Reece, my experience with estate agents in the Staines and Ashford area and overall home buying journey had been very negative, filled with the usual stereotypes and frustrations. However, Reece’s professionalism and dedication truly stood out. He provided invaluable insights that enabled me to make better, more informed decisions and much needed reassurance. I highly recommend Reece to anyone looking for a trustworthy and knowledgeable estate agents.

Nim · 9 January 2025

★★★★★ 5/5

Trustpilot

A really good level of service and support

Our purchase was long-winded and complicated but Seymours Dorking were always there to help and push things along, as much as possible. A special thank you to Emma who was helpfully proactive during this time and continued to be of assistance to us, regarding local information etc, after the sale.

Colin · 9 December 2024

★★★★★ 5/5

Trustpilot

We finally got there!

Lucy has been very helpful throughout. She had a great understanding of my needs initially from showing me quite a few properties and although I missed out on three sales for various reasons, eventually we have had success. Thank you Lucy!!As a company, Seymours have been supportive and helpful throughout.

Maria · 2 December 2024

★★★★★ 5/5

Trustpilot

Happy Buyers

Seymour’s have been outstanding in helping us secure an offer on our first home, we received a call from Seymour’s within 30 minutes of us sending in our enquiry through via Rightmove, a viewing was arranged for the next Tuesday. On the day of the viewing the agent was prompt and on time and it was clear that he knew the property as he was well informed and able to provide us with plenty of info as well as answer any questions we had. The experience was very pleasant and we loved the property. We called Sarah to put an offer in first thing in the morning. Sarah was always friendly, polite, professional and calm. She was so helpful and lovely, she really made the whole process much smoother as she took some time to get to know us and to understand why we loved the property. Our offer was accepted and Sarah broke the news to us and was equally as happy for us! Thank you to all the team for Making this happen!

Paula · 3 March 2023

★★★★★ 5/5

Trustpilot

Service promises delivered!

We chose Seymours Walton as we were promised a dedicated team who would keep us in the loop and work with us. We got exactly that - Our experience of selling our home with Sarah and the team at Seymours Walton on Thames has been brilliant. Their communication has been great, keeping us up to date with viewings and feedback. Sarah, Jamie and Michael all took a genuine interest in our property and how best to market and sell it. They've been professional, friendly, and a pleasure to deal with throughout. I wouldn't hesitate to recommend them.

ROSIE · 23 February 2023

★★★★★ 5/5

Trustpilot

Safe & Professional set of hands

We have a small portfolio of properties and have worked closely with Jamie at Seymours for a number of years having instructed them to look after all our letting and management.We have found Jamie to be professional and proactive in ensuring our properties are well let to reliable tenants, and whether markets are stable or volatile Jamie has maintained a level head in advising the best course of action for us.As and when any issues arise, Jamie and his team attempt to resolve them swiftly and amicably and I’ve always found him to have our best interests at heart.We continue to work with Jamie, and Seymours and would highly recommend them to any property owner looking for a reliable set of hands in sales, letting or management.

Paul · 16 February 2023

★★★★★ 5/5

Trustpilot

Exceptional Service and Support from Seymours

As first-time buyers, we were quite overwhelmed by the whole process. We weren’t very impressed with how the realtors understood our needs; they kept sending us random properties just to make a quick sale. Seymours really stood out at this point. Aaron was there from day one, not only through email but also calling regularly to ensure he understood exactly what we were looking for in our perfect home. It only took us a week to decide on our dream home, and the entire process went smoothly. We’re now in the middle of the legal process, and Aaron is still there, answering every question I have. I highly recommend them.A special thanks to their talented young team member, Tom, who showed us the house. He was friendly, professional, and although he’s young, he already seems to have a wealth of experience. I’m sure he’ll be their new star someday! :)

Cem · 20 December 2024

★★★★★ 5/5

Google

I have just used Seymour’s to sell my flat and have to say what an outstanding service they provided. Right from the start I received excellent advice and support and really great communication throughout. I would highly recommend Seymour’s to anyone wanting to buy or sell a property, they are a fantastic team and worked quickly and effectively to help me achieve the sale and price I hoped for. Thank you Seymour’s!

Suzannah · 25 September 2023

★★★★★ 5/5

Trustpilot

Many thanks to Marcus at Woking branch…

Many thanks to Marcus at Woking branch who showed us two properties today. Very nice guy, and very informative.

Linda · 8 November 2025

★★★★★ 5/5

Trustpilot

Best estate agent

My partner and I recently purchased a house through Seymour’s Knaphill, and they are hands down the best estate agent company we've ever worked with. The team was incredibly responsive and helpful throughout the process. Despite not being their direct client, they treated us exceptionally well, and thanks to their efforts, we secured the home of our dreams in record time. Special thanks to Krisy and Mark for their outstanding support and assistance.

Eoin · 1 August 2023

★★★★★ 5/5

Trustpilot

Seymours Godalming were without fault…

Seymours Godalming were without fault in the process of selling and buying. The journey in finding my perfect home has certainly been a long one but Tom and the team have been fantastic - professional, knowledgeable and honest which I have found to be quite rare! If you are thinking about selling your home, there is only one agent I would recommend!

Jo · 9 April 2024

★★★★★ 5/5

Google

I have just sold my property with Seymours and they were such a pleasure to deal with. Special mention to Alan in particular who was amazing throughout the process with letting us know of all the updates, as well as being very helpful, friendly and efficient to deal with - an absolute star! Thanks to the whole team and we definitely will use Seymours again in the future.

Saber · 24 November 2023

★★★★★ 5/5

Google

Mark and the team worked hard to find a buyer for my house recently. The service offered was excellent, with good communication. I felt I was a valued customer and I am happy to recommend them. Very good marketing material too, modern and appealing. Many thanks.

Catherine · 20 December 2024

★★★★★ 1/5

Trustpilot

Still having issues with landlord

Still having issues with landlord. Floor is completely broken and insects are coming through that gaps. And he says this isn’t my fault.

Vipul · 15 June 2026

★★★★★ 5/5

Google

Mark, Helen, Billy and the team at Seymours in Staines have gone above and beyond to support Clarendon Primary School and in turn its pupils year. Their kind donations have made a massive boost to our funds to purchase much needed equipment, for which we are truly grateful. They are a warm, helpful, friendly team.

Clarendon · 25 July 2024

★★★★★ 5/5

Google

Throughly satisfied with the level of service from the team at Seymour’s to make our house purchase smooth and stress free. Alan kept us updated throughout the process and guided us towards our completion date with excellent communication. Mark runs a very friendly and helpful team with a vast amount of local knowledge. I would highly recommend Seymour’s!

Liam · 31 May 2024

★★★★★ 5/5

Google

Great service from Mark, Alan, Billy and the team. Kept us up to date and well informed throughout the whole process!

John · 2 October 2025

★★★★★ 5/5

Trustpilot

Efficient and responsive

We dealt with Paige at Seymour’s for our next home purchase, and she has excelled throughout the whole process, excellent communication, responsive and genuine, which goes a long way when you are buying or selling a property, Paige is a true credit to Seymour’s and if we move again, will be the only choice of agent

Emma · 2 July 2024

★★★★★ 5/5

Google

I would just like to say a massive thank you to Mark and his professional, friendly team for guiding us through the sale of our mothers house at such a delicate time in the property market. Especially after our 1st buyer suddenly dropped out yet they were able to immediately find us another and everything went through with no hitches or complications ! Thanks a million ! Amanda Harris

Amanda · 25 September 2023

★★★★★ 5/5

Trustpilot

Angela was great thank you for all your…

Angela was great thank you for all your help .

Zivko · 3 September 2026

★★★★★ 5/5

Trustpilot

Seymours Haslemere sale of property

Paige in Haslemere has been a real support over the period of viewings at our home and has given sound advice and support throughout. Seymours and the team led by Joss continue to be excellent as we begin the process of collating the paperwork for the sale of the property and working alongside the buyers.

V · 9 July 2024

★★★★★ 5/5

Trustpilot

Fast and efficient

Seymours in Burpham, Guildford were fast and efficient in their dealings, both when arranging viewings and the admin needed after my offer was accepted by the seller. Also, they had a great range of properties to show me that gave me an excellent choice. All round they provided an excellent service.

Mark · 10 September 2024

★★★★★ 1/5

Trustpilot

Very very disappointed with the Letting…

Very very disappointed with the Letting side of Seymours. Visited the property and could see it wasn't clean inside, garden unkempt, packed with furniture, decking a Health and Safety hazard etc.The Agent confidently assured us that:1. Seymours would carry out an inspection prior to the letting and that the following would be in place.2. The property would be deep cleaned before we rented it unfurnished.3.. The dangerous decking would be fixed. Before rental.4. The property would be completely empty.5. The garden would be tidied up.We arrived at the property on the handover day (with all of our possessions arriving 40 minutes later) to find:1. The whole house was dirty, sinks, toilets, cooker, food residue in cupboards, kitchen cabinet door missing, clip on plastic door coming away, the list goes on.2. The decking had not been made safe. 3. There were two large dirty 3 seater sofas taking up a large portion of the lounge.4. The garden had not been touched and was very overgrown.5. The kitchen sink was completely blocked.(Subsequently On day 2 we had to deal with hundreds of flies presumably emerging from the food which had been dropped in the small gap alongside the cooker ).This created huge problems as we could not delay arrival of our furniture and possessions and had to have our belongings delivered into a dirty house and ask our removal men to move the big sofas into the garage which prevented us storing boxes in there.It isn't worth going into the timeline, just to say that the response from Seymours was completely unacceptable. Apparently Seymours don't do the inspection but outsource it and didn't brief the company with the rental agreement. All we were repeatedly told is that Seymours were only the Letting Agent but were not managing the property so when we were quoted the guarantees, apart from the decking which was Contractual, the Agent was just repeating what the Landlord had promised. This was never made clear to us at the viewing or we would never have agreed to pay 6 months rent upfront. We would have just paid the deposit and one month to give us more leverage.When we finally received the Inspection Report it confirmed that the house was dirty, in poor repair etc. and the photographs bear testament to that.We feel very let down, it took days and days plus hours of work to get the house clean enough to live in, 5 days to get the sofas removed and weeks to get the decking fixed. Your letting Agents need to make it quite clear to potential renters if they are just repeating words spoken by a Landlord rather than giving the impression that they are giving guarantees by Seymours.

Carol · 15 September 2022