Every review we hold for the Staines office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a fantastic experience with the team at Seymours, when purchasing our new home. From the very beginning, Gary was incredibly attentive and supportive during the offer stage, making the process feel smooth and straightforward.
As things progressed, Alan was equally excellent in managing the sales progression. He kept everything moving, communicated clearly throughout, and was always on hand to help.
Both Gary and Alan were a pleasure to work with, genuine, professional, responsive, and extremely helpful at every stage. We’re very grateful for their support and would highly recommend them to anyone buying or selling a property in the area!
Tadie · 2 April 2026
Agent replied · 16 April 2026
Dear Tadie
Thank you for your wonderful review! We are so pleased you were looked after and supported throughout your purchase through us. Gary and Alan are integral parts of our team at Seymours in Staines. We wish you every happiness in your new home.
Kind regards
Mark & Helen D'Costa
★★★★★ 5/5
GoogleI cannot recommend Seymours highly enough if you are looking to sell your property in Staines. We had a couple of sales fall through with other agents so went with Seymours this time and they went above and beyond to ensure the sale progressed and completed. Huge thanks to Alan and Gary for all their support throughout the process, the team are all so friendly and we felt really supported even during tense times. One thing Seymours do differently which we felt made a big difference was to have a dedicated sales progressor (Alan). Other estate agents we've had before kept this with the estate agent and the sale slowed down and eventually fell through so would really commend Seymours for this. We had really lost a lot of hope (and any excitement) about moving house due to past situations but because of Seymours we have now moved and couldn't be more grateful. Couldn't recommend more!
Charlotte · 16 February 2026
Agent replied · 16 April 2026
Dear Charlotte
I remember speaking to you the first day we met and recall your previous experience when trying to sell. I am delighted that we were able to help you to move. Alan and Gary form an integral part of team Seymours! Thank you for placing your trust in us. We wish you every happiness in your new home.
Our warmest regards
Mark & Helen D'Costa
★★★★★ 5/5
GoogleWe’ve dealt with a lot of Estate Agents over the years but our experience with Seymour’s in Staines has been exceptional. They are extremely professional, efficient and reliable. There is always someone at the end of the phone, they answer quickly and they call you back when they say - a rare thing these days. Mark and his team have been very attentive throughout our sale, but a special mention must go to Gary whose dedication and enthusiasm never wavers. He makes what is, undoubtedly, a very stressful time, much easier. We wouldn’t hesitate to use Seymours again and can highly recommend them. Gary provided a personal touch which was very much appreciated. Thank you.
Elaine · 16 January 2026
Agent replied · 16 April 2026
Dear Elaine
Thank you for your wonderful review! We are all delighted to have been able to help you to move into your new home. Each and every valued member of our team is a vital cog in our operation. We wish you every happiness in your new home.
Kind regards
Mark & Helen D'Costa
★★★★★ 5/5
GoogleWhat can I say that has not already been said...Seymours at Staines deserve all the praise of these reviews. My sister sold her maisonette last year through Seymours and there was no doubt in my mind to engage them to sell a flat I had in Staines and advise my mum to sell her house in Ashford through them. From start to finish we both received the utmost of care, support and professionalism from the whole team. They all work together well, communicate effectively and take the stress out of selling. I must give a special mention to Alan, who has the patience of a saint...especially, when dealing with a certain local and well-known housing association. He was always enthusiastic and resilient. Thank you to all at Seymours, continue just as you are!
Vivienne · 16 December 2025
Agent replied · 16 April 2026
Dear Vivienne
Thank you for your amazing review! We are so pleased to have been able to help you, your sister and your mum to sell your respective properties. Thank you for placing your trust in us - we are delighted that you were happy with your experience and we would like to wish you the very best in the future.
Our best wishes
Mark & Helen D'Costa
★★★★★ 5/5
GoogleAlthough we haven’t found our house through Seymours Staines, Reece has been really great throughout our search. He really made the effort to understand what we were looking for and he checked in with me regularly to check if we were still looking and to give us market updates. A lovely, personable member of the team and a great asset to the company!
Elysia · 16 February 2026
Agent replied · 16 April 2026
Dear Elysia
Thank you for your lovely review. Despite not finding a property through Seymours, we are really pleased that you had a great experience dealing with us. We hope all goes well with your purchase.
Kind regards
Mark & Helen D'Costa
★★★★★ 5/5
TrustpilotSeymours in Woking
Right from the beginning Seymours in Woking guided us to where we are today. They never gave up on showing us a particular property which was suitable for us. Eventually with their resilience and utter professionalism especially from Mr Zo Khan, we reached our destination. Navina and I would like to thank Angela, Sophie and the rest who tirelessly and patiently showed us numerous properties.
Mr · 18 August 2026
★★★★★ 5/5
TrustpilotSuperb Service
The team at Seymour’s Lightwater were superb from the first meeting with James all the way through to completing our property sale, communication was timely and excellent, with a special mention for Ryan, Alex and Tom plus the back office team. We could not have wished for a better experience, thank you all so much. Chris and Paul Bryant.
Paul · 4 September 2026
★★★★★ 1/5
TrustpilotWould Not Recommend Seymours
I have used quite a few letting agencies within Woking and out of all of them, I would highly recommend Churchods. We used Seymours due to the liking the property at initial glance. However, after moving in we came to learn that the neighbours in the flat below us had a noise level that made this flat unlivable. Every cough, sneeze, discussion etc we could hear. Upon contacting Seymours, we were pawned off from the block management company, to the landlord and eventually back to them because no one would address the issue or take responsibility looking into it or helping fix the problem. Danilo at Seymours sent very copy and paste corporate answers without a level of sympathy considering my flatmate and I haven't had a proper nights sleep since we've moved in here. Cannot wait for our tenancy contract to end so we can moveout and not use Seymours again.
Kelly · 22 March 2026
★★★★★ 5/5
GoogleI wanted to leave a review for Seymours Staines, and specifically for Gary Watson, to thank him for his help during our property search. Gary showed us the very first house we viewed when we started our journey.
While that specific property wasn't the right fit for us due to the kitchen size, Gary was incredibly polite, patient, and knowledgeable. He took the time to answer all our queries thoroughly, and the insights we gained from him helped us identify exactly what we were looking for in a home.
Even though we eventually had an offer accepted through a different agency, Gary’s early guidance was invaluable and set us on the right path. I’m very grateful for his professionalism and highly recommend the team at Seymours Staines!
Dhammadeep · 16 March 2026
★★★★★ 5/5
GoogleI would like to thank Helen D’Costa and the Team at Seymours for their amazing service they provided me throughout my Rental agreement. If and when I do return to the Staines areas I will definitely using Seymours again. Thank you all.
David · 2 April 2026
Agent replied · 16 April 2026
Dear David
Thank you for your lovely review! We are all pleased that you received a great service and wish you the very best in your new home.
Kind regards
Mark D'Costa
★★★★★ 5/5
GoogleWe bought our house through Seymour’s. We were pleasantly surprised at the service, especially after a couple of bad experiences with other estate agents. Alan was professional, honest and proactive. We didn’t have to chase him at all. We are very grateful to him!
Naomi · 16 March 2026
Agent replied · 16 April 2026
Dear Naomi
Thank you for your positive review. We are so pleased that you found a property through Seymours and were happy with our service. We pride ourselves on providing only the best service and transparent feedback at all times. We wish you every happiness in your new home.
Kind regards
Mark & Helen D'Costa
★★★★★ 5/5
Trustpilot5 stars
We purchased our house through Seymours Woking and Sandra Holmes was amazing throughout the entire process. She is so friendly and approachable, and went above and beyond to get the chain over the line. I highly recommend them to sell or purchase your property :)
Kelsey · 9 September 2026
★★★★★ 5/5
GoogleI would highly recommend the team at Seymours in Staines. Although it was quite a long and sometimes bumpy ride we got there in the end. Their professionalism, experience, warmth and can do attitude was second to none. Special thanks to Alan and Gary who were both outstanding in the process. I could not have got there without you.
Kathy · 5 September 2025
Agent replied · 9 September 2025
Dear Kathy
Thank you for your lovely review. It has been our pleasure to assist you with your move. Thank you for placing your trust in us. We hope you are very happy in your new home.
Kind regards
Mark & Helen D'Costa
★★★★★ 5/5
GoogleWe recently had the pleasure of working with Seymour’s Estate Agents in Staines, and I cannot recommend them highly enough. From start to finish, their service was outstanding. We both sold and purchased through them which made such a difference.
Selling our house was a experience with a few challenges thrown at us, but Mark, Gary and Suhail made the entire process smooth and as stress-free as possible and they sold our house in super quick time and at a price we were thrilled with.
Their communication lead by their progress or, Alan, was excellent throughout the process, keeping us informed every step of the way and promptly addressing any questions or concerns we had and keeping everyone informed and on track.
They are a fantastic team, and we are so grateful for all their hard work. Thank you for helping us move into our dream home!
Alex · 22 December 2024
Agent replied · 12 January 2025
Dear Alex
Thank you for your fabulous review! It was a pleasure to help you and Stacey find your dream home. We hope you will be very happy for many years to come.
Our best wishes
Mark & Helen D'Costa
★★★★★ 5/5
TrustpilotA great experience from start to finish
I recently purchased my first house with my partner and had a fantastic experience with Seymours throughout my buying process. Jeff was great, showing us around multiple properties and providing a excellent knowledge of the area and the houses themselves. The bid process was seamless and sorted within days was ideal because we wanted to move quickly when we found the house we liked. Then the whole process thereafter was handled brilliantly by Sandra who responded to all queries promptly. Overall a great experience and we're so happy with the house - would definitely recommend!
Freddie · 3 December 2024
Agent replied · 23 December 2024
Congratulations on purchasing your first home! We’re thrilled to hear you had such a positive experience with Seymours.It’s great to know Jeff’s local knowledge and guidance helped during your search and that Sandra ensured everything went smoothly after your offer was accepted. We’re delighted you’re so happy with your new home!Thank you for your recommendation, and if there’s anything you need in the future, don’t hesitate to reach out.
★★★★★ 5/5
GoogleThe ongoing support from Seymours continues to be invaluable to the Friends of the Hythe Community School PTA in Staines. The advertising boards for our Summer Fair helped increase attendance which contributed to a bumper year of fundraising. Donations of raffle prizes and equipment is also highly appreciated and goes a long way to helping us raise funds for the school.
All funds raised by our PTA go directly to support activities and resources for children to enrich their experience at school and we are very grateful to have Seymours' support. Mark, Helen, Billy and the team are great to work with and really committed to improving life in the wider local community.
F · 3 December 2024
Agent replied · 24 August 2024
Dear Felicity
We are delighted that your summer fair was a huge success! It has been a pleasure to help and support such a worthy cause and we look forward to supporting the school for many years to come.
Kind regards
Mark & Helen D'Costa
★★★★★ 5/5
GoogleWe have just completed the Sale of our house in Staines with Seymours who I can say has been a great experience from the first meeting with Mark through the sales process with Gary and his team and the progress monitoring with Alan.
At every stage of the process there was effective communication from every viewing and the sales process. They all work very well as a team, and respond very quickly when on the few occasions we have had a question.
I highly recommend Seymours.
Philip · 24 November 2024
Agent replied · 8 December 2024
Dear Philip
Thank you for your fantastic 5* review! We are all so pleased to have been involved with the sale of your property and that everything went through smoothly. Thank you for your business.
Kind regards
Mark & Helen D'Costa
★★★★★ 5/5
TrustpilotAmazing
We dealt with Natalie and Ronnie for the most part and they were both amazing. We both listed our property for sale and were looking for a new property with Seymours Addlestone. They were very professional, knowledgeable, approachable and accommodating. They helped us to get an offer on our home and find the perfect new home in just 3 weeks! They listened to our requirements and arranged viewings for properties brand new to the market that they knew would suit our needs, and made the whole process so easy. A wonderful team and would highly recommend to anyone looking to buy and/or sell!
Naomi · 19 November 2024
Agent replied · 22 November 2024
Thank you for sharing your experience Naomi, your recommendation means a lot to us, and we’re so pleased we could help. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleLouise was extremely professional from the beginning and made my move hassle free, working around my personal situation, which I really appreciate. Communication was precice with quick responses. Thank you to Louise and Seymours Staines
Mark · 16 March 2026
Agent replied · 16 April 2026
Dear Mark
Thank you for your 5* review! Louise is an integral part of our lettings team and we are pleased that all went well with your move. We wish you every happiness in your new home.
Kind regards
Mark & Helen D'Costa
★★★★★ 5/5
GoogleOur sale was well managed throughout. We had good advice and guidance from Mark D’Costa at every stage. The whole team at Staines were professional and courteous - nothing was too much trouble for them.
Linda · 16 March 2026
Agent replied · 16 April 2026
Dear Linda
Thank you for your kind review. It has been a pleasure to help you and Victor over the past year. We are all so pleased that things went through for you and wish you every happiness in your new home.
Our warmest regards
Mark & Helen D'Costa
★★★★★ 5/5
GoogleSeymours Staines staff have been absolutely amazing at helping us get our very slow chain through to the point of exchange. Mark and Gary were excellent at the get-go with putting the property on the market, managing viewings and securing offers and the consequent sale. Alan Hackland has been the most calm, professional and thorough individual in his capacity as Sales Progressor. Quite frankly I dont think it would have all happened if Alan hadnt have kept the chain as well organised and informed. He was key to the whole process and I couldnt recommend Alan and the team at Seymours Staines more highly. Totally deserving of 5* ++!
Lisa · 17 November 2024
Agent replied · 8 December 2024
Dear Lisa
Thank you for your wonderful review and for placing your trust in us in the first place. Alan and Gary are integral parts of our team at Seymours and we would not be as successful were it not for them. We would like to wish you and Joe all the best in your new home!
Kind regards
Mark & Helen D'Costa
★★★★★ 5/5
TrustpilotSecond time for home
I recently used Seymour’s Guildford for the second time to buy my home, and I couldn’t be happier with the experience. From start to finish, they made the process smooth and stress-free. The team was professional, knowledgeable, and always available to answer any questions I had. They really took the time to understand my needs and worked tirelessly to ensure I found the right property. Communication was clear and prompt, and I always felt well-informed throughout the buying process. I highly recommend Seymour’s Guildford to anyone looking for a reliable and dedicated real estate agent. Working with them has been a pleasure, and I wouldn’t hesitate to use their services again in the future!
Ram · 7 November 2024
Agent replied · 22 November 2024
Thank you for your wonderful review. We're delighted to hear that your second experience with Seymours Guildford was a positive one. It's great to know that our team was able to make the process smooth and stress-free, and that their professionalism and communication met your expectations.Your recommendation means a lot to us, and we’re glad to have helped you find the right property. If you need any assistance in the future, we’d be happy to help again.
★★★★★ 5/5
TrustpilotSeymour's Estates Agent's,Lightwater…
Seymour's Estates Agent's,Lightwater branch, are a very friendly and professional, group of people. Our Estate Agent Johnny couldn't do enough for us. What I remember most of all was Johnny's calm nature in showing us around, what was to be, our future home. in my mind .. if the agent is relaxed .. client's are relaxed. Although Johnny was very informative and knew so much about the house, we were still able to look around without pressure. Johnny is a credit to Seymour's. Thank you, Janet
Janet · 5 November 2024
Agent replied · 22 November 2024
Dear Janet,Thank you so much for your kind words. We're delighted to hear that you had a positive experience. It’s great to know that Johnny’s calm and relaxed approach helped make your visit to your future home a stress-free experience. We agree that creating a relaxed atmosphere is key to a smooth process, and we're glad it made such an impact.Thank you for taking the time to share your feedback, and we wish you all the best in your new home!
★★★★★ 5/5
GoogleUp until the end of 2023 I had successfully coped with managing my properties for six years: however, with an influx of tenants from a non- registered ARLA Agency, I became overwhelmed with the number of issues, demands and in one case accusations.
I approached Helen D’Costa at Seymours desperate for some help. She has considerable experience, is a people person able to navigate different personalities. She and her team have provided a very steady hand which has just about guided me out of some very ‘choppy waters.’ She has now found new tenant(s) who are properly vetted and a pleasure to house.
With the increasingly challenging environment for landlords, I would highly recommend Helen and her team who for me, have removed most of the stress and worry.
Julia · 4 November 2024
Agent replied · 11 November 2024
Dear Julia
Thank you for your wonderful review! Helen is indeed a highly experienced letting agent and her knowledge and advice is invaluable. As her husband and business partner, I am proud to work alongside her every day. We look forward to being of service to you again in the near future.
Kind regards
Mark D'Costa
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